Dear VivakanandanWe apologize for falling short of your expectations and for any inconvenience you experienced. Your feedback is essential, and we take it seriously. We would appreciate the opportunity to learn more about your concerns. Please contact our customer support team to discuss your specific issues in detail. We're committed to making improvements based on your valuable input.Warm regards,The Sterling Holidays Team

Dear SanjayanWe're absolutely thrilled that you had such a fantastic experience with us. It's our goal to ensure your complete satisfaction, and we're delighted to have achieved that. Thank you for your support and for choosing us. We can't wait to welcome you back for another wonderful experience!Warm regards,The Sterling Holidays Team

Dear Kumari,We apologize for the inconvenience you experienced with our services. Our team will investigate the issue with the WiFi and make sure it is resolved. Thank you for bringing it to our attention.Sincerely, The Sterling Holidays Team

Dear Devika,Thank you for taking the time to provide feedback about your recent stay at Sterling Valley. We are delighted to hear that you found your stay to be very comfortable overall.We appreciate your suggestions regarding the cleanliness of the rooms. We strive to maintain excellent standards of cleanliness, and we apologize if we fell short on this occasion. Rest assured that we take your feedback seriously and will address this issue promptly to ensure it is improved upon.We are delighted to know that our staff left a positive impression on you. We pride ourselves on providing friendly and courteous service, and it is always fantastic to hear when our guests appreciate our efforts.It's wonderful to hear that you enjoyed our dining options! We believe that great food is an essential part of any stay, and we are happy that our offerings met your expectations.Thank you once again for sharing your feedback with us. We appreciate your kind words and will continue working hard to provide the best possible experience for our guests. We look forward to welcoming you back to Sterling Valley in the future.Sincerely, The Sterling Holidays Team

Dear Helena,Thank you for your kind feedback! We're delighted to hear that our staff was helpful in addressing your concerns during your 11-night stay at Sterling Of The Valley. We take pride in providing comfort, beautiful surroundings, and a modern touch to enhance your experience. We appreciate your choice to stay with us and look forward to welcoming you back in the future.Sincerely,The Sterling Holidays Team

Dear Guest,Thank you for your honest feedback. We appreciate you bringing these concerns to our attention. We apologize for any inconvenience caused during your stay. Rest assured, your comments have been noted and will be shared with the team to improve our services. We hope to have the opportunity to welcome you back in the future and provide a better experience.Sincerely,The Sterling Holidays Team

We are concerned to know that your experience at Sterling was not a pleasant one. We have shared your review with our management team.Sincerely,The Sterling Holidays Team

Dear GuestThank you for sharing your feedback and rating. We're sorry to hear that your experience was not up to your expectations. We always aim to provide the best service possible, and your feedback helps us improve. If there's anything specific that you believe we could do better, please don't hesitate to reach out to our customer support team. We're committed to making your next experience an excellent one.Warm regards,The Sterling Holidays Team

Thank you for staying with us at Ooty - Elk Hill. We are grateful for your positive feedback, but we are also concerned about the issue that you have highlighted. Your feedback has been escalated to the Resort Management team at our corporate office. We hope you will give us another opportunity to serve you at any of our recently renovated or brand new resorts in leisure destinations across India.

Dear Guest,Thank you for sharing your experience with us. We apologize for the inconvenience you faced with the room not matching your booking. We understand how frustrating it can be to wait for an extended period of time. We'll make sure to address this issue with the hotel staff and ensure that correct room details are communicated accurately. Thank you for bringing this to our attention.Sincerely,The Sterling Holidays Team

Dear Guest,Thank you for your feedback! We're glad to hear that overall, you had a good stay with us and that your kids enjoyed their time. We apologize for any confusion during the check-in process and appreciate your understanding. Please rest assured that we are working on renovating the property to create a more modern and comfortable experience for our guests. We hope to have the opportunity to welcome you back in the future.Sincerely,The Sterling Holidays Team

Dear Gurdeep,Thank you so much for your kind words and for choosing to stay with us! We're thrilled to hear that you had a great experience overall and that you found our hotel to be reasonably priced and the rooms very clean. We are happy that our staff went above and beyond to make your stay special, especially by playing with your son during meals and surprising him with a cake on Children's Day. While we may be a bit far from the city center, we are glad to know that our location was still convenient for you. Thank you again for your valuable feedback, and we hope to welcome you back soon!Sincerely,The Sterling Holidays Team

Dear Maneesh,Thank you so much for your feedback! We're thrilled to hear that you had an amazing hotel stay and enjoyed the lively evening get together. The ice breaker and lively environment are indeed a highlight of our hotel.We appreciate your recommendation about confirming the booking with the hotel before your vacation. It's always a good practice to double-check to ensure a smooth check-in process. We apologize for any inconvenience caused and we're glad that we were able to resolve the issue promptly.We value your feedback and hope to welcome you back for another wonderful stay in the future. If you have any other suggestions or feedback, please feel free to let us know.Sincerely,The Sterling Holidays Team

Dear GuestWe appreciate your review, and we acknowledge your rating of 6 stars. Your feedback helps us strive for excellence, and we'll work on making your next experience even better.Warm regards,The Sterling Holidays Team

Dear Guest,Thank you for your kind words about your experience at Sterling Valley! We're thrilled to hear that you had a good stay with us. If there's anything else we can do to make your future visits even better, please don't hesitate to let us know. We look forward to welcoming you back soon!Sincerely,The Sterling Holidays Team

We are pleased to know that you enjoyed your experience with us. Awaiting the pleasure to host you again.Sincerely,The Sterling Holidays Team

Thank you for holidaying with us and sharing your rating. We have escalated your feedback to our management team.Sincerely,The Sterling Holidays Team

We are pleased to know that you enjoyed your experience with us. Awaiting the pleasure to host you again.Sincerely,The Sterling Holidays Team

We are ecstatic to know that you loved your experience with us. Promising the best - always!Sincerely,The Sterling Holidays Team

Dear Guest,Thank you so much for your lovely feedback! We're thrilled to hear that you enjoyed our hospitality, ambience, and food. Your kind words put a smile on our faces! We look forward to welcoming you back soon for another wonderful experience.Sincerely,The Sterling Holidays Team

Dear GuestWe appreciate your review, and we acknowledge your rating of 6 stars. Your feedback helps us strive for excellence, and we'll work on making your next experience even better.Warm regards,The Sterling Holidays Team

Dear GuestWe appreciate your review, and we acknowledge your rating of 6 stars. Your feedback helps us strive for excellence, and we'll work on making your next experience even better.Warm regards,The Sterling Holidays Team

Dear Guest,Thank you for sharing your feedback about your stay. We apologize for any inconvenience you experienced with the location and cleanliness of the room. We appreciate your patience and understanding during our renovation process. We take cleanliness very seriously, and we will address your concerns with our team to ensure a better experience for future guests. We hope you will consider giving us another chance in the future.Sincerely,The Sterling Holidays Team

Dear Guest,Thank you for your kind words! We're thrilled to hear that you and your wife had a wonderful time at our resort. It's great to know that you found our facilities to be enjoyable and the food to be delicious. We really appreciate your recommendation to others. We hope to welcome you back again soon for another fantastic experience!Sincerely,The Sterling Holidays Team

Dear Guest,Thank you for your feedback! We appreciate your honest review and we're glad to hear that our product is suitable for families. We understand your concerns regarding the value for money and we'll definitely take it into consideration for future improvements. If you have any further suggestions, please reach out to us.Sincerely,The Sterling Holidays Team

Dear Santosh,Thank you so much for your kind words! We're thrilled to hear that you and your wife had a wonderful stay at Sterling Valley View. It's great to know that you found our hotel premises and surrounding areas beautiful. We're glad you enjoyed the awesome view from your balcony as well. Our team takes pride in providing tasty food and excellent service, and we're delighted that you found our staff helpful and nice. We look forward to welcoming you back for another relaxing holiday in the future!Sincerely,The Sterling Holidays Team