Traditional Room, Non Smoking (10 Tatami Mats, with hotspring)

Reviews of Arima Hot spring Ryokan Hanamusubi

4 out of 5
Arima Hot spring Ryokan Hanamusubi
351 Arima-cho Kita-ku, Kobe, Hyogo-ken

Reviews

8.8

Excellent

Rating 10 - Excellent. 135 out of 244 reviews" "
Rating 8 - Good. 74 out of 244 reviews" "
Rating 6 - Okay. 26 out of 244 reviews" "
Rating 4 - Poor. 7 out of 244 reviews" "
Rating 2 - Terrible. 2 out of 244 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Dan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The onsen room was spectacular and lovely. Highly recommend it to anyone wishing to have a room with a private onsen
Stayed 1 night in Dec 2023

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Yurui

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Ching Hang

Stayed 1 night in Dec 2023

10/10 Excellent

Fei, singapore

Stayed 1 night in Dec 2023

8/10 Good

TSZ LUN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Experence!
Stayed 1 night in Oct 2023

10/10 Excellent

Yoona

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Their service and food were exceptional, worth to visit. The hot spring quality is outstanding! You can feel the difference immediately!
Stayed 1 night in Oct 2023

10/10 Excellent

LEE

Stayed 1 night in Oct 2023

10/10 Excellent

Suetngan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous dinner and breakfast offered, excellent onsen that they even switch the ladies and men sections on the second day so that you can experience both facilities. English speaking staff at front desk and food service.
Stayed 1 night in Feb 2023

8/10 Good

KIM HING

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good dinner
Amazing dinner with fresh meat and seafood.
Stayed 2 nights in Dec 2019

10/10 Excellent

loretta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great hotel
A full experience to the Japanese culture and way of living. Great service, great food and after the onsen experience you come out feeling rebirth. Highly recommended and will go back.
Stayed 1 night in Nov 2019

10/10 Excellent

faddy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very enjoyable stay at a onsen hotel
The hotel was clean and comfortable. We had a great dinner in our room. The onsen baths were nice and had some variety. The hotel also offered a shuttle service to the town center.
Stayed 1 night in Oct 2019

10/10 Excellent

Terence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The quality for everything. I mean everything is awesome. my wife and I love the facility , the private onsen, the food, the experience. The food is so good that it is beyond our imagination. We stay for 2 nights and it is well worth it.
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Onsen size and variety was great. Food was excellent. Overall Arima is a nice small town
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, very helpful staff , awsome hot spring., Great food. Highly recommend
Stayed 1 night in May 2019

10/10 Excellent

Ngon Yin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Roykan with impeccable service
This was an amazing experience for my husband and I to experience local Japanese Roykan. The service was impeccable and there was nothing that we asked for that they couldn't provide. We speak no Japanese, but we were able to communicate with the staff there. The food was very traditional style, which is what we wanted to experience, and was top notch. We were able to confirm the use of the private bath facility when we arrived, which made it even more wonderful. The Amira area was very quiet as it was off season, but we thoroughly enjoyed walking throught he narrow streets and local shops. We would stay there again if our travels took us to this area of the world
Stayed 1 night in Apr 2019

8/10 Good

Lynn, Richmond Canada

Liked: Cleanliness, property conditions & facilities, room comfort
Location is kind of far from the station, have to walk 7 mins uphill to the hotel, make sure you don’t bring too many luggage.
Stayed 1 night in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing food
Amazing experience in a traditional Japanese room sleeping on Japanese futons. Food was incredible. The onsen bath was ok.
Stayed 1 night in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

6/10 Okay

Gabriel, Sydney

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, room comfort
Acceptable hotel with easy access to the restaurants and 5 minutes drive to the beach. However, the room is smelly and too warm for summer. There is no air-conditioning outside the rooms.
Stayed 1 night in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Good service and expensive hotel damage charge
Overall a nice place to stay for the family. The room is smaller than expected though. Good service but they did have a surprisingly expensive hotel damage charge caused by a baby.
Stayed 1 night in Jun 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018

6/10 Okay

Y

Liked: Property conditions & facilities, room comfort
Average service
I was told I need to pay extra for my son(4 years) for hotel facilities (not bed or food, purely just to stay in hotel) even I have notified them at the beginning when I made the booking. The website should reflect the cost of kids. I felt that’s a rip-off (even that might be the policy) because I don’t have a choice when I standing at check in counter in the hotel. Also serving staff changed in the middle of the dinner and the later one seems in a bit of rush. Weird.
Stayed 1 night in Jun 2018

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect private hot spring in hotel room
Must take the train car (not covered by JR) to this location from JR Sannomiya Station. 10 minute walk up a steep hill from the Arimaonsen Station to the hotel. Everyone at the hotel was very nice and accommodating. Spoke English well enough to check in and get help that we needed. Offered hotel room and onsen instructions in English. My room had a private onsen in the restroom so I didn't need to be concerned with using the 7F public onsen. They provide a private onsen to be rented/booked for a fee. The room has a menu in the room for you to order food or drinks. They prepare your futons after dinner time. The room is spacious and clean. The toliet, sink, and restroom was spotless. It provides shampoo, conditioner, body soap, towels, yukata to wear, toothbrushes, lotion and more with no additional costs. The hot springs water was the perfect level of hot. There was a TV in the restroom to watch as you sit there as well. Outside, near the hotel building, there is a beverage vending machine and small Shinto shrine you may pay 200¥ for an omikuji (fortune provided various languages including English). If you purchase a meal for your room, you will pay the costs at the front desk the morning you check out. We checked out at 7am to catch a train with no problem.
Stayed 1 night in May 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good experience, travelling with kids. Absolutely will come again
Stayed 1 night in May 2018

2/10 Terrible

Clara

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Booking not honored!
We booked 1 night at this ryokan via hotels.com. We made the trip there with the family from Osaka and when we tried to check in the desk clerk could not locate our booking. We showed our confirmed booking on the phone (since we did not have access to printer while travelling) to the desk clerk told me they do not have our booking on file and they were sold out for the night. He then disappeared for a while without any explanation and later found out he contacted hotels.com to proof the legitimacy of our booking. The hotel did not try to offer us any options nor try to help us find another place to stay for the night. We had no choice but to take the last bus back to Osaka. Basically, we made the trip and was denied a room without any apologies from the hotel and/or hotels.com. The hotel tried to blame we made the booking at the wrong booking portal and they only dealt with Expedia. The desk clerk spoke minimum English and tried to push the blame on hotels.com by getting someone on the phone to speak with me. The agent with hotels.com did not speak English well enough to be understood and I did not want to linger too long on the phone with them since we needed to catch the last bus back to Osaka I told them to email me an explanation on what happened. I did receive an email the next day but in Japanese?!! Basically they refunded me without any reasons nor apologies on what caused the issue. Till this day, I never got an apology!

10/10 Excellent

Patima, Thailand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice and comfy
Very nice and comfortable. ROOM IS clean and quiet. Food is fresh and delicious. Staff can speak English very well.
Stayed 1 night in Nov 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Arima Onsen Hotel Hanamusubi
Great hotel. Offers transportation to and from the train station or bus stop. Friendly staff with decent English and clear instructions. Nice hot springs and peaceful surrounding.
Stayed 2 nights in Sep 2017

10/10 Excellent

HANQIU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing and traditional Japanese onzen
Lovely hotel, excellent service. Only minor issue is that it is a 10-15 min walk up the hill to get there from the bus station. Therefore if you have a problem with walking up the hill then go to the tourist information and kindly ask them to ring the hotel for you and for them to send you a hotel van for pick up.The breakfast and evening dinner were both included in the price and booking and were both delicious and of good portion size. The ones were relaxing and overall highly recommended. Note this traditional Japanese onzen are male and female segregated and no clothing including swimwear is allowed.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful experience!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelllent hotel !!!
This hotel was great service , clean room , everything was perfect. We had great time during the stay We never had any excellent expierence before !! Thank you very much again to the all staff !!!

8/10 Good

keith, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The ryokan room with outdoor bath is an excellent
Room was big and comfortable, clean and well preserved. Staff were very friendly, polite and made us feel privileged. The outdoor bath was excellent, even the public bath area was very nice! The hotel's location was very good, with a short trail leading to most of the shops and places which you could do by walking. Would definitely recommend to others.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is great and excellent!

10/10 Excellent

CHOW

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
I already paid over $1,200 for one night, yet they still charge extra for everything. Children's meals I could understand, but use of futon and even the use of children's kimono? The room decor was exquisite, but all the extra charges made the stay unpleasant. Staff didn't really speak English.

10/10 Excellent

KIN MING

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice and relaxing stay in Miyukisou Hanamusubi
the hotel provides shuttle bus service which is convenient, fair bit of walk from the hotel to the main street but you won't mind if the weather is good. Dinner is served in your room. if you're not in those rooms with private hot spa you can book yourself one with additional charge but reasonable. staffs are friendly. like the message chair in the room.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

??

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

まさつぐ

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ゆっくりとくつろげました。 従業員の方も対応が丁寧で非常によかった。
Stayed 1 night in Mar 2024

10/10 Excellent

SIU FAN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

6/10 Okay

Jung Mi

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
침구류에 머리카락이 붙어있었고 창문을 열어보니 바선생님 시체가 있어서 더운데 창문도 못열었습니다 룸 컨디션을 제외하면 석식 조식은 너무 훌륭했습니다
Stayed 1 night in Dec 2023

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good onsen hotel with great service and meals
Stayed 1 night in Dec 2023