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Reviews of Hotel Piena Kobe

3 out of 5
Hotel Piena Kobe
4-20-5 Ninomiya-machi, Chuo-ku, Kobe, Hyogo-ken

Reviews

8.8

Excellent

Rating 10 - Excellent. 409 out of 810 reviews" "
Rating 8 - Good. 310 out of 810 reviews" "
Rating 6 - Okay. 65 out of 810 reviews" "
Rating 4 - Poor. 18 out of 810 reviews" "
Rating 2 - Terrible. 8 out of 810 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

pai-ping

Stayed 2 nights in Apr 2023

10/10 Excellent

yuichi

Stayed 1 night in Apr 2023

8/10 Good

IAN

Stayed 1 night in Apr 2023

10/10 Excellent

Kevin

Stayed 2 nights in Apr 2023

10/10 Excellent

Kana

Stayed 1 night in Mar 2023

10/10 Excellent

S

Stayed 4 nights in Mar 2023

10/10 Excellent

changhee

Stayed 1 night in Mar 2023

10/10 Excellent

ASAKO

Stayed 1 night in Feb 2023

10/10 Excellent

TUNGYU

Stayed 4 nights in Feb 2023

8/10 Good

ASAKO

Stayed 1 night in Feb 2023

6/10 Okay

vICTOR

Stayed 2 nights in Jan 2023

10/10 Excellent

akinori

Stayed 1 night in Jan 2023

8/10 Good

TOSHIRO

Stayed 1 night in Nov 2022

10/10 Excellent

AYAKO

Stayed 2 nights in Oct 2022

10/10 Excellent

Masako

Stayed 2 nights in Oct 2022

8/10 Good

KUMI

Stayed 1 night in Aug 2022

10/10 Excellent

YUKARI

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

10/10 Excellent

Mika

Stayed 1 night in Jul 2022

10/10 Excellent

Keisuke

Stayed 1 night in May 2022

10/10 Excellent

MIKI

Stayed 1 night in Apr 2022

10/10 Excellent

ENOMOTO

Stayed 1 night in Dec 2021

8/10 Good

Chie

Stayed 1 night in Dec 2021

6/10 Okay

YASUSHI

Business traveller
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Nov 2021

10/10 Excellent

CHIE

Stayed 1 night in Nov 2021

10/10 Excellent

TOMOAKI

Stayed 1 night in Oct 2021

10/10 Excellent

AKIRA

Stayed 1 night in Oct 2021

6/10 Okay

Chikako

Disliked: Property conditions & facilities
Stayed 2 nights in Oct 2021

2/10 Terrible

HIROMI

Stayed 1 night in Feb 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
好みは人それぞれ
朝食目当てで行きました。パテアンクルートもおいしく、素晴らしいお料理だと思うのですが、 私にはちょっとあいませんでした。 とても可愛らしいデザートも私の好みではなかったです。 人それぞれこのみがあるので今回私には合わなかったです。 先日泊まったリッツカールトンの朝食がとても好みでした。
Stayed 1 night in Oct 2020

6/10 Okay

MIYUKI

Stayed 1 night in Oct 2020

10/10 Excellent

kayoko

Stayed 1 night in Sep 2020

10/10 Excellent

KAZUMA

Stayed 1 night in Jul 2020

10/10 Excellent

Natsuki

Stayed 1 night in Jul 2020

10/10 Excellent

KATSUMI

Stayed 1 night in Jun 2020

10/10 Excellent

Yoshio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
素晴らしい朝食
コロナの影響で朝食がバイキング形式で無かったのですが、コース形式での提供で素晴らしい朝食を経験できました。
Stayed 1 night in Jun 2020

4/10 Poor

Disappointed, Kobe

Travelled with family
Disliked: Staff & service
Room was extremely small and service was poor for the price. On the day of the check in, Expedia offered the same room for ¥3,000 less.
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
LOVE HOTEL PIENA
It was our first visit to Kobe and we checked in at Hotel Piena on a rainy day. The front desk immediately gave us a towel to dry off. We got to our room where we stayed in a light mint green room. The hotel didn't feel old per se but more vintage with the decor and furniture and we loved it. They offered a smart phone that we could take around. It was loaded with maps and suggestions. One thing I loved was that you could say that you didn't want your room cleaned for the day and then you would receive 1000 yen to use at the cafe! I bought some jam! Last thing, and the reason why I booked this hotel, WAS FOR THE BREAKFAST BUFFET. It was everything I wanted and more. WE ate at the buffet twice. If I return to Kobe, I will be coming back here again..and again..
Stayed 2 nights in Feb 2020

8/10 Good

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location close to Shin-Kobe station
Unlike some or the more modern Japanese hotels this place offers a little more space in both the bedroom and bathroom. It feels a little dated but it's quaint and in good condition. Friendly helpful staff too.
Stayed 1 night in Dec 2019

10/10 Excellent

Wing Ho

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel Service
Everything was good, from hotel front desk, hotel room conditions to morning breakfast were awesome. Definitely will stay again if revisit Kobe!
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff were exceptional. They stored our luggage since we arrived too early and took it to our room for us (laid out very neatly) while we were out. The room was very comfortable with all the necessary amenities.
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
Like: Room has sufficient space, clean, walking distance to shopping areas, breakfast was awesome. Dislike: Getting extra bottled water for my wife and myself, I had to pay for it. We had finished the 2 complimentary bottled water the day before and asked for 2 more bottled water the following day and was charged for it. Also, the air conditioner for the room didn't work well. It was hot and stuffy. Informed the hotel staff and was only provided with a small Dyson fan.
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Nice clean hotel Short walk to main station Very good breakfast a lot of variety Nice touch is if you don’t have your room cleaned they give you a ¥1000 voucher up spend at coffee bar
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended, and Handy phone a real bonus
Excellent location, convenient for bars & restaurants in town, and only 10 min walk to station. Incredible service - very polite, friendly, helpful staff. Furnishing style is a bit dated, and room compact (step up to bathroom & shower may be tricky if you're very tall), but clean, comfy, functional and powerful shower. Particularly brilliant is the free "handy" mobile for guests providing unlimited international calls (to certain locations including UK) and free wifi when in town.
Stayed 2 nights in Sep 2019

10/10 Excellent

Wenting

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
地点到三宫站和新神户站都方便，早餐里的牛肉味增汤和甜点都超级赞，周末人多吃早餐要排队。房间小小的但是很干净，服务人员超好的，离店之后发现项链忘在房间里，服务人员找到以后给我寄到了下一站的酒店里。
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We are very satisfied to staying there!! Breakfast buffet was great as we remembered!
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Only Japanese television channels, otherwise everything was fine. The bed was very comfortable, with a lovely quilt.
Stayed 2 nights in May 2019