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Reviews

4.1 / 5Very Good
406 reviews

Amenities

  • Pool
  • Free WiFi
  • Free parking
  • Air Conditioning

Map

What's nearby

  • Popular Location
    Bailan Beach
    2 min walk
  • Popular Location
    Bangbao Health Promotion Center
    6 min drive
  • Popular Location
    Bang Bao Pier
    6 min drive
  • Airport
    Trat (TDX)
    94 min drive

Choose dates to view prices

Book online or call:

1-866-500-4938
  • Deluxe Room, Ocean View

    Room Amenities

    • Ocean view
    • Sleeps 4
    More details
  • Deluxe Room, Ocean View

    Room Amenities

    • Ocean view
    • Sleeps 4
    More details
  • Superior Room

    Room Amenities

    • Sleeps 4
    More details
  • Superior Room

    Room Amenities

    • Sleeps 4
    More details
  • Deluxe Room, Pool Access

    Room Amenities

    • Sleeps 4
    More details
  • Deluxe Room, Pool Access

    Room Amenities

    • Sleeps 4
    More details
  • Villa, Terrace (Plunge pool)

    Room Amenities

    • Sleeps 4
    More details
  • Standard Room

    Room Amenities

    • Resort view
    • Sleeps 4
    More details
  • Standard Room

    Room Amenities

    • Resort view
    • Sleeps 4
    More details

About this area

Bai Lan

Located in Ko Chang, Mercure Koh Chang Hideaway is by the sea. The area's natural beauty can be seen at Lonely Beach and Kai Be Beach.

Popular Location

What's nearby

  • Bailan Beach - 2 min walk
  • Lonely Beach - 4 min drive
  • Bangbao Health Promotion Center - 6 min drive
  • Bang Bao Pier - 6 min drive
  • Bangbao Beach - 7 min drive

Getting around

  • Trat (TDX) - 94 min drive

Restaurants

  • Where to eat
  • The Bay – Pool-view restaurant. Serves breakfast.

About this property

Mercure Koh Chang Hideaway

4-star resort with pools, private beach and full-service spa
Spend the day catching some rays at Mercure Koh Chang Hideaway's private beach, relaxing by one of the resort's 2 outdoor swimming pools, or pampering yourself at the full-service spa. All 141 individually furnished rooms provide free WiFi, free wired Internet and 24-hour room service. Guests will appreciate conveniences such as fridges and coffee makers, while LCD TVs with satellite channels and DVD players provide a bit of entertainment.
Mercure Koh Chang Hideaway offers 141 forms of air-conditioned accommodation with DVD players and minibars (stocked with some free items). Each accommodation is individually furnished. 42-inch LCD televisions come with satellite channels. Fridges and coffee/tea makers are provided. Bathrooms include a shower, complimentary slippers, complimentary toiletries and a hairdryer.
Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, safes and telephones. Housekeeping is provided on a daily basis.

Property amenities

Internet

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi and wired Internet

Parking and public transport

Free self parking
24-hour return airport shuttle (surcharge)
Airport shuttle on request
Ferry terminal shuttle (surcharge)

Food and drink

Buffet breakfast available for a fee daily 7 AM–10 AM: THB 460 for adults and THB 230 for children
1 restaurant
1 bar
24-hour room service

Things to do

2 outdoor pools
Billiards/pool table
Children's pool
Fitness centre
Full-service spa
Kayaking
Sauna
Hot tub
Steam room

Family friendly

2 outdoor pools
Babysitting/childcare (surcharge)
Children's pool
Dry-cleaning service
DVD player
Free children's club
Laundry facilities
Fridge
Rollaway/extra beds (surcharge)

Conveniences

ATM/banking services
Banquet hall
No lifts

Guest services

24-hour front desk
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Porter
Wedding services

Languages spoken

English
Thai

Business services

1 meeting room
Business centre
Computer station
Conference space (242 square feet)

Outdoors

Garden
Pool umbrellas
Private beachfront location
Rooftop terrace

Spa

Body scrubs
Body treatments
Couples treatment room(s)
Facials
Massages
Massage/treatment rooms
Sauna
Hot tub

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
Wheelchair-accessible path of travel

More

Smoke-free property

Room amenities

Bedroom

Air conditioning
Rollaway/extra beds (surcharge)

Bathroom

Free toiletries
Hairdryer
Shower

Entertainment

42-inch LCD TV
DVD player
satellite channels

Food and drink

Coffee/tea maker
Free bottled water
Free minibar (some items)
Fridge

More

Desk
Individually furnished
Phone
Safe
Slippers

Policies

Check-in

Check-in between 3 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

  • 24-hour airport shuttle service is available upon request. Fees may apply. Contact the property in advance to make arrangements.

Pets

  • No pets or service animals allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for THB 1413.0 per night.

Property payment types

American Express
Mastercard
Visa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Cash deposit: THB 1000.00 per night

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: THB 460 for adults and THB 230 for children (approximately)
  • Airport shuttle fee: THB 2500 per vehicle (one-way)
  • Rollaway bed fee: THB 1413.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.
  • Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds. Heating is not provided. Parties and events are allowed on site. 

We should mention

Guests must transfer via airport shuttle to the property. Guests must contact the property at least 72 hours before travel, using the contact information on the confirmation received after booking. This property offers transfers from the ferry terminal and airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December. Only registered guests are allowed in the guest rooms. Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation. No pets or service animals are allowed at this property.

Property is also known as

  • Mercure Koh Chang Hideaway Resort
  • Mercure Koh Hideaway Resort
  • Mercure Koh Hideaway
4.1

Very Good

5 - Excellent
167
4 - Good
156
3 - Okay
53
2 - Mediocre
19
1 - Poor
11
4.2
Cleanliness
4.1
Service and Staff
4.2
Amenities
4.1
Property condition

3/5

  • Liked: Cleanliness, staff & service, amenities

Stayed 2 nights in Nov. 2019

1/5

  • Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

This hotel was in desperate need of face lift, old and tired, booked for 20 people 17 went, the welcome party was not good ask me to give them 7000baht for breakfast that i had already payed for in full. Totally unacceptable.

Stayed 3 nights in Oct. 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value pool villa

Pool villa is fantastic! Happy hour at the beach bar also great & lovely staff. A la carte menu in restaurant is pricey (as expected) but not particularly exciting and opted for the buffet dinner instead which was surprisingly brilliant

Stayed 2 nights in Oct. 2019

1/5

  • Disliked: Cleanliness, staff & service, property conditions & facilities

Not very customer friendly and front desk staff not very accommodating

Stayed 5 nights in Sep. 2019

4/5 Good

  • Liked: Staff & service, amenities, property conditions & facilities

Stayed 1 night in Aug. 2019

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