Title: Pezula Nature Retreat - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Pezula Nature Retreat Art Deco hotel with 2 hot tubs and a full-service spa ![Exterior](https://images.trvl-media.com/lodging/2000000/1410000/1404000/1403938/27f08708.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Eco Nature Extra Large Suite | Terrace/patio](https://images.trvl-media.com/lodging/2000000/1410000/1404000/1403938/862dcfe8.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior](https://images.trvl-media.com/lodging/2000000/1410000/1404000/1403938/d59d0c60.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior detail](https://images.trvl-media.com/lodging/2000000/1410000/1404000/1403938/7358f147.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Yoga](https://images.trvl-media.com/lodging/2000000/1410000/1404000/1403938/ac729f21.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Pezula Nature Retreat near Knysna Lagoon offers relaxation and adventure. Guests can golf, play volleyball, or visit the spa for hydrotherapy and body wraps. This family-friendly hotel provides activities for all ages. VIP Access 9.0 Wonderful ## Popular amenities - - Bar - Hot tub - Breakfast included - Room service - Pool VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.ca/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Nov. 19 - Nov. 20](https://www.expedia.ca/Hotel-Search?startDate=2025-11-19&endDate=2025-11-20&selected=1403938&PinnedHotelID=1403938&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-19&endDate=2025-11-20&selected=1403938&PinnedHotelID=1403938&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 20 - Nov. 21](https://www.expedia.ca/Hotel-Search?startDate=2025-11-20&endDate=2025-11-21&selected=1403938&PinnedHotelID=1403938&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-20&endDate=2025-11-21&selected=1403938&PinnedHotelID=1403938&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov. 21 - Nov. 23](https://www.expedia.ca/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=1403938&PinnedHotelID=1403938&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=1403938&PinnedHotelID=1403938&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 28 - Nov. 30](https://www.expedia.ca/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=1403938&PinnedHotelID=1403938&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=1403938&PinnedHotelID=1403938&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 15 of 15 rooms ![Luxury Villa, 2 Bedrooms | Terrace/patio](https://images.trvl-media.com/lodging/2000000/1410000/1404000/1403938/c76779b4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Villa, 2 Bedrooms 10.0 Exceptional 2 reviews ### Highlights Patio Separate dining area Separate sitting area Fireplace Private plunge pool Air conditioning Connecting rooms available Refrigerator - 2 bedrooms - Ocean view - Sleeps 4 - 1 King Bed and 2 Twin Beds ![Nature Large Suite | Terrace/patio](https://images.trvl-media.com/lodging/2000000/1410000/1404000/1403938/dae94910.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Nature Large Suite ### Highlights Patio Private outdoor hot tub Air conditioning Connecting rooms available Smart TV Hypo-allergenic bedding Pillow menu Pillowtop bed - 926 sq ft - Sleeps 2 - 1 King Bed OR 2 Twin Beds ![1 bedroom, premium bedding, pillowtop beds, minibar](https://images.trvl-media.com/lodging/2000000/1410000/1404000/1403938/63670375.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Sky Large Suite ### Highlights Air conditioning Connecting rooms available Smart TV Hypo-allergenic bedding Pillow menu Pillowtop bed Ceiling fan Premium bedding - Sleeps 2 - 1 King Bed OR 2 Twin Beds ![Lake view](https://images.trvl-media.com/lodging/2000000/1410000/1404000/1403938/bea1fa1e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Sky Extra Large Suite ### Highlights Air conditioning Connecting rooms available Smart TV Hypo-allergenic bedding Pillow menu Pillowtop bed Ceiling fan Premium bedding - Sleeps 2 - 1 King Bed OR 2 Twin Beds ![1 bedroom, premium bedding, pillowtop beds, minibar](https://images.trvl-media.com/lodging/2000000/1410000/1404000/1403938/0e856f02.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Nature Extra Large Suite ### Highlights Fireplace Private outdoor hot tub Air conditioning Connecting rooms available Smart TV Hypo-allergenic bedding Pillow menu Pillowtop bed - Sleeps 2 - 1 King Bed OR 2 Twin Beds ![Sky One Bedroom Residence](https://images.trvl-media.com/lodging/2000000/1410000/1404000/1403938/bad6e20c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Sky One Bedroom Residence ### Highlights Air conditioning Connecting rooms available Smart TV Hypo-allergenic bedding Pillow menu Pillowtop bed Ceiling fan Premium bedding - Sleeps 2 - 1 King Bed OR 2 Twin Beds ![Nature One Bed Room Suite](https://images.trvl-media.com/lodging/2000000/1410000/1404000/1403938/6e049448.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Nature One Bed Room Suite ### Highlights Private outdoor hot tub Air conditioning Connecting rooms available Smart TV Hypo-allergenic bedding Pillow menu Pillowtop bed Ceiling fan - Sleeps 2 - 1 King Bed OR 2 Twin Beds ![Lake view](https://images.trvl-media.com/lodging/2000000/1410000/1404000/1403938/bea1fa1e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Sky Inter-leading Suite ### Highlights Air conditioning Connecting rooms available Smart TV Hypo-allergenic bedding Pillow menu Pillowtop bed Ceiling fan Premium bedding - Sleeps 4 - 1 King Bed OR 2 Twin Beds ![Terrace/patio](https://images.trvl-media.com/lodging/2000000/1410000/1404000/1403938/76c397d0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Nature Inter-leading Suite ### Highlights Private outdoor hot tub Air conditioning Connecting rooms available Smart TV Hypo-allergenic bedding Pillow menu Pillowtop bed Ceiling fan - Sleeps 4 - 1 King Bed OR 2 Twin Beds ![Terrace/patio](https://images.trvl-media.com/lodging/2000000/1410000/1404000/1403938/a7bea94c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Eco Sky Inter-leading Suite ### Highlights Connecting rooms available Smart TV Hypo-allergenic bedding Pillow menu Pillowtop bed Ceiling fan Premium bedding Blackout drapes/curtains - Sleeps 4 - 1 King Bed OR 2 Twin Beds ![Eco Nature Inter-leading Suite](https://images.trvl-media.com/lodging/2000000/1410000/1404000/1403938/189a3425.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Eco Nature Inter-leading Suite ### Highlights Fireplace Private outdoor hot tub Connecting rooms available Smart TV Hypo-allergenic bedding Pillow menu Pillowtop bed Ceiling fan - 840 sq ft - Sleeps 4 - 1 King Bed OR 2 Twin Beds ![Terrace/patio](https://images.trvl-media.com/lodging/2000000/1410000/1404000/1403938/ede1865c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Eco Sky Large Suite 10.0 Exceptional 1 review ### Highlights Connecting rooms available Smart TV Hypo-allergenic bedding Pillow menu Pillowtop bed Ceiling fan Premium bedding Blackout drapes/curtains - Sleeps 2 - 1 King Bed OR 2 Twin Beds ![Eco Nature Large Suite](https://images.trvl-media.com/lodging/2000000/1410000/1404000/1403938/3846a8d7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Eco Nature Large Suite ### Highlights Fireplace Private outdoor hot tub Connecting rooms available Kitchenette Mini-fridge Smart TV Hypo-allergenic bedding Pillow menu - Sleeps 2 - 1 King Bed OR 2 Twin Beds ![Terrace/patio](https://images.trvl-media.com/lodging/2000000/1410000/1404000/1403938/e2b0839f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Eco Sky Extra Large Suite ### Highlights Connecting rooms available Smart TV Hypo-allergenic bedding Pillow menu Pillowtop bed Ceiling fan Premium bedding Blackout drapes/curtains - Sleeps 2 - 1 King Bed OR 2 Twin Beds ![Terrace/patio](https://images.trvl-media.com/lodging/2000000/1410000/1404000/1403938/76c397d0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Eco Nature Extra Large Suite ### Highlights Patio Fireplace Private outdoor hot tub Connecting rooms available Kitchenette Mini-fridge Smart TV Hypo-allergenic bedding - 947 sq ft - Sleeps 2 - 1 King Bed OR 2 Twin Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FKnysna-Hotels-Pezula-Nature-Hotel-Spa.h1403938.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FKnysna-Hotels-Pezula-Nature-Hotel-Spa.h1403938.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-34.06930%2C23.08919&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=TIwL1MAcj4WFqMuqkOOVXPp1t7s=) Lagoonview Drive, Sparrebosch, Eastern Head, Knysna, Western Cape, 6571 #### What's nearby - Pezula Golf Club - 1 min walk - 0.0 km - Fisherman's Path Sparrebosch Trail - 3 min drive - 2.1 km - Knysna Lagoon - 5 min drive - 3.5 km - Knysna Waterfront - 11 min drive - 8.7 km - Knysna Quays - 11 min drive - 8.7 km #### Getting around - Plettenberg Bay (PBZ) - 38 min drive #### Restaurants - ‪Bosuns Pub - ‬7 min drive - ‪Salt & Petal - ‬10 min drive - ‪34 Tapas & Oyster - ‬11 min drive - ‪The Drydock Food Co - ‬11 min drive - ‪KFC - ‬9 min drive ## About this property ### Pezula Nature Retreat Family-friendly hotel near Knysna Lagoon Located close to Knysna Golf Club, Pezula Nature Retreat provides a free breakfast buffet, a golf course, and a terrace. Tee up with amenities like a driving range, golf lessons, and a golf clubhouse at this hotel. Indulge in a body scrub, a massage, and a body wrap at Mint Wellness Spa, the onsite spa. The on-site restaurant, Noah's Bar, offers dinner, light fare, and a poolside location. Enjoy the health club, as well as activities like rowing/canoeing, horseback riding, and volleyball. Free in-room WiFi is available to all guests, along with designer stores on site and a garden. You'll also enjoy perks such as: - An indoor pool and an outdoor pool, along with sun loungers and pool umbrellas - Free self parking - A roundtrip airport shuttle (surcharge), a children's club (surcharge), and beach umbrellas - Concierge services, multilingual staff, and a 24-hour front desk Room features All 86 rooms feature comforts such as 24-hour room service and premium bedding, in addition to perks like pillow menus and bathrobes. More amenities include: - Hypo-allergenic bedding and pillowtop mattresses - Designer toiletries, deep soaking tubs, and bidets - 42-inch Smart TVs with Netflix, Hulu, and streaming services - Microwaves, digital channels, and electric kettles ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/1000000/530000/520300/520236/aa5ac7d1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Knysna Hollow Country Estate Knysna - Pool - Parking included - Free WiFi - Restaurant 9.0 Wonderful 99 reviews CA $211 CA $243 total includes taxes & fees Dec 9 - Dec 10 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-09&endDate=2025-12-10&selected=520236&PinnedHotelID=520236&HadPinnedHotel=true®ionId=-1&adults=2) ![Property grounds](https://images.trvl-media.com/lodging/1000000/30000/21300/21236/0cab7477.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Protea Hotel by Marriott Knysna Quays Knysna Central - Pool - Breakfast included - Free WiFi - Restaurant 8.6 Excellent 327 reviews CA $144 CA $168 total includes taxes & fees Dec 7 - 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A bar/lounge - A restaurant - Snack bar/deli ### Restaurants on site - Noah's Bar - Zachary’s Z Bistro ### Things to do - 18-hole golf course - Arcade/game room - Books - Children's club - Designer stores - Foosball table - Full-service spa - Golf - Golf carts - Golf clubhouse - Golf driving range - Golf lessons - Health club - Helicopter/airplane tours - Hiking/biking trails - Horseback riding/rentals - Hot tub - Indoor pool - Kayaking - Library - Outdoor pool - Piano - Pro golf shop - Rowing/canoeing - Sauna - Shopping - Steam room - Table tennis - Volleyball ### Family friendly - Arcade/game room - Children's club (surcharge) - In-room microwave - Indoor pool - Laundry facilities - Outdoor pool - Snack bar/deli ### Conveniences - 24-hour front desk - Hair salon - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance - Turndown service - Wedding services ### Business services - 2,131 square feet of conference space - 24-hour business center - Meeting rooms ### Outdoors - Beach loungers - Beach towels - Beach umbrellas - Garden - Picnic area - Pool loungers - Pool umbrellas - Terrace ### Full-service spa - 9 treatment rooms - Aromatherapy - Body scrubs - Body wraps - Couples treatment rooms - Facials - Hot tub - Hydrotherapy - Manicures/pedicures - Massage - Sauna - Spa open daily - Steam room ### Accessibility - No elevator ### More - 2 floors - 21 buildings - Art Deco architecture - Banquet hall - Built in 2004 - Designated smoking areas - Fireplace in lobby ## Room amenities ### Bedroom - Blackout drapes - Hypo-allergenic bedding - Pillow menu - Pillowtop mattress - Premium bedding ### Bathroom - Bathrobes - Bidet - Deep soaking bathtub - Designer toiletries - Hair dryer - Separate bathtub and shower - Slippers - Toilet paper - Towels provided ### Entertainment - 42-inch smart TV with digital channels - Hulu - Netflix - Streaming services ### Food and drink - 24-hour room service - Coffee/tea maker - Electric kettle - Free bottled water - Microwave - Minibar ### More - Ceiling fan - Connecting rooms available - Desk - Desk chair - Iron/ironing board - Safe ## Policies ### Check-in Check-in start time: 3 PM; Check-in end time: midnight Minimum check-in age: 18 ### Check-out Check-out before 11 AM ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property This property doesn't offer after-hours check-in ### Access methods Staffed front desk ### Pets Pets allowed ### Children and extra beds Children are welcome Rollaway/extra beds are available for ZAR 650.0 per day Cribs (infant beds) are available for ZAR 250.0 per day ### Property payment types ## Important information ### Optional extras - Airport shuttle fee: ZAR 900 per vehicle (one-way, maximum occupancy 2) - Crib (infant bed) fee: ZAR 250.0 per day - Rollaway bed fee: ZAR 650.0 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and mobile payments; cash is not accepted Cashless transactions are available This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room ### We should mention This property does not have elevators Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation Guests under 16 years old are not allowed in the fitness facility or hot tub, and guests under 13 years old are only allowed in the swimming pool with adult supervision Guests under 16 years old are not allowed in the spa ### Property is also known as Conrad Pezula Conrad Pezula Hotel Conrad Pezula Hotel Knysna Conrad Pezula Knysna Pezula Pezula Conrad Pezula Hotel Knysna Pezula Knysna ## Frequently asked questions ### Does Pezula Nature Retreat have a pool? > Yes, this property has an indoor pool and an outdoor pool. ### How much does it cost to stay at Pezula Nature Retreat? > As of Nov 19, 2025, prices found for a 1-night stay for 2 adults at Pezula Nature Retreat on Nov 20, 2025 start from CA $285.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Knysna-Hotels-Pezula-Nature-Hotel-Spa.h1403938.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Pezula Nature Retreat pet-friendly? > Yes, pets are allowed at this property. ### How much is parking? > Self parking is free at this property. ### What time is check-in at Pezula Nature Retreat? > Check-in start time: 3 PM; Check-in end time: midnight. After-hours check-in is not available. ### What time is check-out at Pezula Nature Retreat? > Check-out is at 11 AM. ### Does Pezula Nature Retreat provide a shuttle to the airport? > Yes, there's an airport shuttle that runs 9:00 AM–6:00 PM on request. A fee of ZAR 900 per vehicle applies. ### Where is Pezula Nature Retreat located? > This family-friendly Knysna hotel is located near the beach, within 3 mi (5 km) of Knysna Lagoon and Knysna Golf Club. Knysna Waterfront and Knysna Quays are also within 6 mi (10 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Pezula Nature Retreat Reviews 9.0 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 137 8 - Good 34 6 - Okay 7 4 - Poor 7 2 - Terrible 8 ### 9.4/10 Cleanliness ### 9.0/10 Staff & service ### 8.6/10 Amenities ### 9.0/10 Property conditions & facilities ### 8.6/10 Eco-friendliness ### 10/10 Excellent #### rachel Oct 23, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent property, I wish we had booked longer. A great escape while on a busy holiday travelling the Garden Route. 5 stars ![](https://a.travel-assets.com/ugc/hotel-reviews/acb0ca19-b88d-4509-b8cf-9fb377e8fcd1-1761231394345.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/324b2336-3811-44ba-9ddb-ddac6ef590f8-1761231394814.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### rachel Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Wanda Jul 20, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We had a fantastic time at Pezula Nature Retreat. The staff were exceptional! The sevice was top notch! We plan to come back as we gad a fantastic experience! ![Eco friendly](https://a.travel-assets.com/ugc/hotel-reviews/150b7fed-600b-4957-bc91-1c6747e11054-1753030438856.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Beautiful atmosphere and surroundings!](https://a.travel-assets.com/ugc/hotel-reviews/daf4a2c2-46e1-472a-9d64-811dfa9d574a-1753030461543.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Wanda Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Verified traveller Jul 7, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Wonderful stay: highly recommended Really impressed with the spacious rooms, wonderful service, great facilities, excellent food and lovely indoor and outdoor pool and spa. Rooms are a little dated but still comfortable and elegant. Hotel definitely has improved since a previous stay and look forward to returning. ##### Verified traveller Stayed 1 night in May 2025 ### 10/10 Excellent #### Lwazi Jun 4, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Tranquil spot to get away and unplug. It’s a really good place to go when you want to take a step back from a busy life and just relax and enjoy the finer things in life. The wonderful staff are ever ready to assist and the food is exceptional. Will be making a return trip ![](https://a.travel-assets.com/ugc/hotel-reviews/a1ca011d-bc49-4cd2-a3b0-e20443ae84d2-1749041598290.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/4ad4f8e1-fd1e-4a2c-94a9-203bdf2aabb1-1749041575806.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/d380f448-a254-48b2-88da-1f2a413d5e34-1749041592187.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/746d04e6-220d-4366-a80f-67e0fa516577-1749041576203.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Lwazi Stayed 2 nights in May 2025 ### 10/10 Excellent #### John Jan 21, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great place to stay Return trip to this wonderful hotel great location large rooms lovely views great food and friendly staff Lee at reception goes the extra mile to make your stay exceptional ##### John Stayed 2 nights in Jan 2024 ### 10/10 Excellent #### Charity Jun 12, 2023 Liked: Cleanliness, staff & service, property conditions & facilities The property is clean with nice room view. Excellent Spa facility, and the service was excellent which made our stay memorable ##### Charity Stayed 1 night in Jun 2023 ### 10/10 Excellent #### Nicol Johannes Aug 7, 2023 Liked: Cleanliness, staff & service, property conditions & facilities Love the property!! Had a great time with my family ##### Nicol Johannes Stayed 2 nights in Aug 2023 ### 10/10 Excellent #### G Jul 17, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Fantastic Hotel Fantastic hotel in the most beautiful part the world. Only issue was no hot water to a take a bath & when asked to have it sorted out, nothing was done:( ![](https://a.travel-assets.com/ugc/hotel-reviews/1164840163D88E8C1DA0C5688F6ACAB5AF4452CA1689594878376.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### G Stayed 2 nights in Jul 2023 ### 10/10 Excellent #### Neil Jul 22, 2023 Liked: Cleanliness, staff & service, property conditions & facilities Pezula Nature Hotel & Spa impressed us with the dual-room adjoining family suite. Plenty of room and upscale furnishings. The restaurant had a great breakfast each morning, a buffet as well as option to order. We had a car rental and went to several sanctuaries in the area. Spa was beautiful and relatively inexpensive. The grounds are kept exceptionally well. If you are in the George/Knysna area, this is a great choice for a hotel in a central location. ##### Neil Stayed 2 nights in Jul 2023 ### 10/10 Excellent #### Jane Oct 29, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent hotel!!!! We were treated like royalty. There was a glitch when we arrived and they showed our reservation had been cancelled. It was a mistake and they got it sorted out and all turned out great! Will definitely be back!! ##### Jane Stayed 2 nights in Oct 2023 ### 10/10 Excellent #### Emmanuel Jul 24, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It's a unique property ##### Emmanuel Stayed 1 night in Jul 2023 ### 10/10 Excellent #### Emmanuel Jul 14, 2023 Liked: Cleanliness, staff & service, property conditions & facilities The property is unique ##### Emmanuel Stayed 1 night in Jul 2023 ### 2/10 Terrible #### Ahmad Jul 13, 2022 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Never ever try it ##### Ahmad Stayed 4 nights in Jul 2022 ### 2/10 Terrible #### Nicol Johannes Sep 16, 2023 Liked: Cleanliness Disliked: Staff & service, property conditions & facilities We stay regularly at Pezula Hotel and this was the worst ever We booked an interleading family room. In the kids bedroom there were 💩 on the wall next to toilet. Our bed was horrible and hard...kettle not working. We phoned reception to send the golfcart to collect our luggage at check out..non excisting...did not even pitch. We carried all luggage up to our car. Arrived at breakfast we ordered 2x cuppachinos. Staff where shouting an arguing in front of us....we did not get our cappuchinos...I went and asked again where it is and still after another 10min we left without coffee.. Personally It sounded like 1 staff member were not sober. We did not receive the R399 credit..I did asked them about it.. So sad that our favourite Hotel in Knysna was the worst experience ever ##### Nicol Johannes Stayed 1 night in Sep 2023 ### 8/10 Good #### Peter Aug 11, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Sehr freundliches Personal, toller Blick ##### Peter Stayed 2 nights in Aug 2025 ### 8/10 Good #### Sean Mar 2, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Don’t visit the restaurant! Bad service and food… Super lækkert hotel! Restauranten kan IKKE anbefales, virkelig dårlige betjening samt dårlig mad :( ##### Sean Stayed 1 night in Feb 2023 ### 10/10 Excellent #### Anthony Apr 28, 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Beautiful location, spacious accommodation. ##### Anthony Stayed 2 nights in Apr 2022 ### 10/10 Excellent #### EUNKYUNG Apr 17, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful place. Super nice staff. ##### EUNKYUNG Stayed 1 night in Apr 2022 ### 8/10 Good #### rainer Feb 22, 2022 Liked: Cleanliness, amenities, property conditions & facilities spectacular view, close to the golf course ##### rainer Stayed 2 nights in Feb 2022 ### 4/10 Poor #### Refilwe EE Jan 5, 2022 Liked: Cleanliness Disliked: Staff & service #### Nice break at a coastal resort! The establishment is clean and well kept, however I am very dissatisfied with their service in general, from restaurant, they were short staffed and very slow. On arrival our room was not fully serviced, no towels had to request from housekeeping. The staff appeared to be overwhelmed and as such our a damper on an otherwise beautiful holiday. The breakfast offer was very limited and bland, not food you can eat more than once. ##### Refilwe EE Stayed 6 nights in Dec 2021 ### 8/10 Good #### JULIANA Dec 16, 2021 Liked: Staff & service, room comfort Disliked: Cleanliness, property conditions & facilities #### Tudo para ser excepcional mas não é. Falta boa adm Estrutura fantástica, quarto excepcional. Porém, a limpeza estava aquém de qualquer outro hotel da nossa viagem e a estrutura precisa de manutenção urgente! ##### JULIANA Stayed 1 night in Dec 2021 ### 4/10 Poor #### Aaron Oct 17, 2021 Liked: Room comfort Disliked: Cleanliness #### Avoid Beautiful property but it appears to be in the midst of financial trouble. Water was off in our room when we arrived. They stated they would advise once turned on but after a few hours we tried it and it was on but the water came out brown. After running for several minutes, the system did not clear and bathtub filled with brown water. Went to dinner and it was freezing in dining area (no heat running). I told hotel about sewage looking water and she said to keep running but I did not want to pop the drain due to floating sentiment. She advised they would send maintenance to drain but returned to room and they had not. I put my hand in the gross water to drain bathtub- yuck. Told my acquaintance while there that the staff have been known to steal items (he knew because he had worked there previously. Avoid this hotel ![The water flushing itself after being turned off on arrival](https://a.travel-assets.com/ugc/hotel-reviews/4C40EA0965B06DFB03F044947F6493A1FEFB8DAD1634456552473.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Had to drain this myself ](https://a.travel-assets.com/ugc/hotel-reviews/81ED19636F32F357F7E906C4C6B7297FB1D627B11634456553389.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Lobby-doors left open left very cold dining area at night ](https://a.travel-assets.com/ugc/hotel-reviews/806F81821700BA58AD5A1FE47A8AB6CCC55DF1BF1634456556542.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Aaron Stayed 1 night in Oct 2021 ### 4/10 Poor #### Verified traveller Sep 15, 2021 Liked: Staff & service Disliked: Property conditions & facilities #### Not 5 star Not what I have expected from a 5 star property. The staff was great, but the place looks run down. Yes covid can be blamed. But they still seemed very busy,enough to keep standards high. The restaurant was sad. The food was not great. I had chicken wings, which they were waiting on the delivery for. It was not what you would expect from a 5 star establishment. You can see they are under staffed. The staff they have seems to struggle to exactly what to do. Yet it's not their fault, it's lack of training and management presence. The room was nice. One thing worried me the most: I have paid my bill at the restaurant and bar, only for a staff member to call me at my room saying I have paid short? Yet I sat there 2 hours without them saying anything. He wanted to come collect the money from my room? I refused. The next day there was no record of this? My worry was that the guy was trying to make a quik buck? So overall they reputation they have definitely does not live up to what you get, or pay for. ##### Verified traveller Stayed 1 night in Sep 2021 ### 10/10 Excellent #### Zaakir A Sep 14, 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort I had an amazing stay at Pezula, all was in order, service was excellent. ##### Zaakir A Stayed 2 nights in Sep 2021 ### 8/10 Good #### Ian Aug 10, 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Relaxing Friendly staff. 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