Lobby

Reviews of Fairfield Inn & Suites by Marriott Knoxville Clinton

2.5 out of 5

Reviews

9.2

Wonderful

Rating 10 - Excellent. 128 out of 180 reviews" "
Rating 8 - Good. 34 out of 180 reviews" "
Rating 6 - Okay. 10 out of 180 reviews" "
Rating 4 - Poor. 3 out of 180 reviews" "
Rating 2 - Terrible. 5 out of 180 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!! Only complaint was the hotel was full and parking was scarce. We had park in back but otherwise it’s a beautiful hotel and area.
Stayed 1 night in Mar 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant place.
Stayed 1 night in Mar 2024

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked last minute, pleasantly surprised, nice place.
Stayed 1 night in Feb 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Easy access, good value, clean and restaurants within walking distance.
Stayed 1 night in Feb 2024

10/10 Excellent

Alicia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Ronald

Stayed 1 night in Feb 2024

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, up-to-date hotel.
Stayed 1 night in Feb 2024

8/10 Good

Madeleine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

jerusha

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is new and has all the amenities. Decorated for Valentine’s Day and staff was very friendly and efficient. Room was clean and bed was comfortable. Smart tv is a bonus so we could keep watching our series in Prime. Will stay here again!
Stayed 1 night in Feb 2024

10/10 Excellent

Gary

Liked: Cleanliness
Clean
Stayed 1 night in Feb 2024

10/10 Excellent

Carrie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from VP on Jan 12, 2024
Thank you for choosing to stay with us, we appreciate your feedback. We hope to welcome you again, whenever your travels bring you back to the area.

6/10 Okay

earl

Disliked: Staff & service
Nothing
Stayed 1 night in Dec 2023
Response from VP on Dec 29, 2023
Thank you for choosing to stay with us and we appreciate your feedback.

10/10 Excellent

Bryan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Every thing was very nice. Great breakfast. Clean rooms. Excellent decorations that were enjoyed. Going forward I would have four towels in the bathroom. We checked in with four guest and only three towels.
Stayed 1 night in Dec 2023
Response from VP on Dec 28, 2023
Dear Valued Guest,On behalf of our entire team, we want to thank you for choosing to stay with us and for taking the time to share your experience with us. We hope to welcome you again whenever your travels bring you back to the area.Sincerely,Fairfield Inn & Suites Knoxville Clinton

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Kim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and friendly
Clean and friendly. All staff was very nice. Beds were comfortable.Breakfast was ok. Frozen eggs and ham like lunch meat was the hot items. Lots of sweets, bagels folls etc.
Stayed 1 night in Dec 2023
Response from VP on Dec 28, 2023
Dear Valued Guest,On behalf of our entire team, we want to thank you for choosing to stay with us and for taking the time to share your experience with us. We hope to welcome you again whenever your travels bring you back to the area.Sincerely,Fairfield Inn & Suites Knoxville Clinton

8/10 Good

Steve

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great checkin, excellent room, clean, decorated wonderful, really quiet room. Will stay again.
Stayed 1 night in Dec 2023
Response from VP on Dec 28, 2023
Dear Valued Guest,On behalf of our entire team, we want to thank you for choosing to stay with us and for taking the time to share your experience with us. We hope to welcome you again whenever your travels bring you back to the area.Sincerely,Fairfield Inn & Suites Knoxville Clinton

8/10 Good

Heather

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2023
Response from VP on Dec 28, 2023
Dear Valued Guest,On behalf of our entire team, we want to thank you for choosing to stay with us and for taking the time to share your experience with us. We hope to welcome you again whenever your travels bring you back to the area.Sincerely,Fairfield Inn & Suites Knoxville Clinton

8/10 Good

Evelyn

Travelled with family
Liked: Cleanliness, amenities
The property is pleasant, clean and modern. It's in a commercial area with convenient dining options. The roads nearby are a bit noisy. We hardly had contact with any staff. Those we spoke with were friendly. Good breakfast. Only stayed one night but would stay again.
Stayed 1 night in Nov 2023
Response from VP on Dec 28, 2023
Dear Valued Guest,On behalf of our entire team, we want to thank you for choosing to stay with us and for taking the time to share your experience with us. We hope to welcome you again whenever your travels bring you back to the area.Sincerely,Fairfield Inn & Suites Knoxville Clinton

10/10 Excellent

Stacey

Liked: Cleanliness, staff & service, property conditions & facilities
We needed a place to stay traveling home from a wonderful vacation and this place was perfect. Comfortable bed. Great breakfast. Friendly staff.
Stayed 1 night in Nov 2023
Response from VP on Dec 28, 2023
Dear Valued Guest,On behalf of our entire team, we want to thank you for choosing to stay with us and for taking the time to share your experience with us. We hope to welcome you again whenever your travels bring you back to the area.Sincerely,Fairfield Inn & Suites Knoxville Clinton

10/10 Excellent

Erik

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this hotel. The staff was amazing and friendly. The lobby and room itself were very clean. The breakfast was very good for a hotel breakfast. We would definitely stay here again.
Stayed 2 nights in Nov 2023
Response from VP on Dec 28, 2023
Dear Valued Guest,On behalf of our entire team, we want to thank you for choosing to stay with us and for taking the time to share your experience with us. We hope to welcome you again whenever your travels bring you back to the area.Sincerely,Fairfield Inn & Suites Knoxville Clinton

10/10 Excellent

Randall

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from VP on Nov 16, 2023
Dear Valued Guest,On behalf of our entire team at Fairfield Inn & Suites Knoxville/Clinton, we want to thank you for choosing to stay with us and for taking the time to share your feedback, much appreciated. We look forward to welcoming you again soon. Sincerely,Fairfield Inn & Suites Knoxville/Clinton

10/10 Excellent

Lynette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from VP on Nov 16, 2023
Dear Valued Guest,On behalf of our entire team at Fairfield Inn & Suites Knoxville/Clinton, we want to thank you for choosing to stay with us and for taking the time to share your feedback, much appreciated. We look forward to welcoming you again soon. Sincerely,Fairfield Inn & Suites Knoxville/Clinton

2/10 Terrible

Rebecca

Stayed 1 night in Oct 2023
Response from VP on Nov 16, 2023
Dear Valued Guest,On behalf of our entire team at Fairfield Inn & Suites Knoxville/Clinton, we want to thank you for choosing to stay with us and for taking the time to share your feedback.Sincerely,Fairfield Inn & Suites Knoxville/Clinton

6/10 Okay

TEMPERANCE

Travelled with group
Disliked: Staff & service, amenities
The staff was not consistently informed and showed an extraordinary lack of integrity. Untruths were consistently offered when what was stated was challenged. The housekeeping staff were the only persons that made this stay better than that of an independently-owned Best Western.
Stayed 3 nights in Oct 2023
Response from VP on Oct 9, 2023
Dear Valued Guest,I recognize your time is valuable and appreciate the feedback you have provided.Receiving warm and friendly service from our staff sets the tone for a great stay. This was not your experience, and I sincerely apologize for failing to meet your expectations.I have shared your feedback with the associates, and as a teachable moment, we have discussed our service standards and reviewed improvement opportunities in the service they provide. I am confident that these necessary steps will ensure your experience with our front desk staff is an isolated incident.Again, thank you for choosing to stay with us and for the feedback.Sincerely,Fairfield Inn & Suites Knoxville-Clinton

10/10 Excellent

Jennifer

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fairfield is my favorite hotel!!
Spent three nights. Love the cleanliness of my room and all areas of the hotel. Breakfast was a nice variety of food items. I'm very picky about coffee and Fairfield's was really good. Staff is very friendly and accommodating with any needs you may have.
Stayed 3 nights in Sep 2023
Response from Fairfield Inn & Suites Knoxville-Clinton on Oct 9, 2023
Dear Valued Guest,On behalf of our entire team at Fairfield Inn & Suites Knoxville/Clinton, we want to thank you for choosing to stay with us and for taking the time to share your feedback, much appreciated. We look forward to welcoming you again soon. Sincerely, Fairfield Inn & Suites Knoxville/Clinton

8/10 Good

Roger

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicely maintained hotel. A lot of businesses nearby that travellers may find convenient.
Stayed 1 night in Sep 2023
Response from Fairfield Inn & Suites Knoixville-Clinton on Oct 9, 2023
Dear Valued Guest,On behalf of our entire team at Fairfield Inn & Suites Knoxville/Clinton, we want to thank you for choosing to stay with us and for taking the time to share your feedback, much appreciated. We look forward to welcoming you again soon. Sincerely, Fairfield Inn & Suites Knoxville/Clinton

10/10 Excellent

Moira

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, super nice, and affordable
Stayed 1 night in Sep 2023
Response from VP on Sep 13, 2023
Dear Valued guest,Thank you for staying with us. We appreciate your feedback.Sincerely,Fairfield Inn & Suites Knoxville/Clinton

10/10 Excellent

Joanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kudos for your hotel!
Your greeter Ikey on Monday evening was very kind and helpful when I left a folder behind at the desk. I was confused at breakfast about where to find the coffee, but found your general offering of items to be more extensive than the other hotels where we have stayed (3 other so far) on this trip.
Stayed 1 night in Sep 2023
Response from VP on Sep 13, 2023
Dear Valued guest,Thank you for staying with us. We appreciate your feedback. We hope to welcome you again soon.Sincerely,Fairfield Inn & Suites Knoxville/Clinton

10/10 Excellent

Kirsten

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from VP on Sep 13, 2023
Dear Valued guest,Thank you for staying with us. We appreciate your feedback. We hope to welcome you again soon.Sincerely,Fairfield Inn & Suites Knoxville/Clinton

10/10 Excellent

Marillyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location. Felt like a perfect home away from home.
Stayed 3 nights in Aug 2023
Response from VP on Sep 13, 2023
Dear Valued guest,Thank you for staying with us. We appreciate your feedback. We hope to welcome you again soon.Sincerely,Fairfield Inn & Suites Knoxville/Clinton

10/10 Excellent

Tiffany

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place!
Response from VP on Sep 13, 2023
Dear Valued guest,Thank you for staying with us. We appreciate your feedback.Sincerely,Fairfield Inn & Suites Knoxville/Clinton

10/10 Excellent

Ofra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was recently updated and is beautiful. There's a good restaurant next door, Harrison's Grill. The only negative was that the pool was very small and cold, since it's outdoors.
Stayed 1 night in Aug 2023
Response from Fairfield Inn & Suites Clinton on Aug 18, 2023
Dear Valued Guest,On behalf of our entire team at Fairfield Inn & Suites Knoxville/Clinton, we want to thank you for choosing to stay with us and your feedback is much appreciated. We hope to welcome you again whenever your travels bring you back in the area.Sincerely,Fairfield Inn & Suites Knoxville/Clinton

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from VP on Sep 13, 2023
Dear Valued guest,Thank you for staying with us. We appreciate your feedback.Sincerely,Fairfield Inn & Suites Knoxville/Clinton

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was well taken care of.
Stayed 3 nights in Aug 2023
Response from Fairfield Inn & Suites Clinton on Aug 18, 2023
Dear Valued Guest,On behalf of our entire team at Fairfield Inn & Suites Knoxville/Clinton, we want to thank you for choosing to stay with us and your feedback is much appreciated. We hope to welcome you again whenever your travels bring you back in the area.Sincerely,Fairfield Inn & Suites Knoxville/Clinton

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Choice
A newer hotel that is clean, friendly and convenient to I-75. It is a good choice to consider before heading into the traffic of Knoxville
Stayed 1 night in Aug 2023
Response from Fairfield Inn & Suites Clinton on Aug 18, 2023
Dear Valued Guest,On behalf of our entire team at Fairfield Inn & Suites Knoxville/Clinton, we want to thank you for choosing to stay with us and your feedback is much appreciated. We hope to welcome you again whenever your travels bring you back in the area.Sincerely,Fairfield Inn & Suites Knoxville/Clinton

6/10 Okay

Jamie

Stayed 1 night in Jul 2023
Response from VP on Sep 13, 2023
Dear Valued guest,Thank you for staying with us. We appreciate your feedback.Sincerely,Fairfield Inn & Suites Knoxville/Clinton

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Fairfield Inn & Suites Clinton on Aug 18, 2023
Dear Valued Guest,On behalf of our entire team at Fairfield Inn & Suites Knoxville/Clinton, we want to thank you for choosing to stay with us and your feedback is much appreciated. We hope to welcome you again whenever your travels bring you back in the area.Sincerely,Fairfield Inn & Suites Knoxville/Clinton

8/10 Good

Valerie

Stayed 1 night in Jul 2023
Response from Fairfield Inn & Suites Clinton on Aug 18, 2023
Dear Valued Guest,On behalf of our entire team at Fairfield Inn & Suites Knoxville/Clinton, we want to thank you for choosing to stay with us and your feedback is much appreciated. We hope to welcome you again whenever your travels bring you back in the area.Sincerely,Fairfield Inn & Suites Knoxville/Clinton

6/10 Okay

Kevin, Oak Park

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2023
Response from VP on Sep 13, 2023
Dear Valued guest,Thank you for staying with us. We appreciate your feedback.Sincerely,Fairfield Inn & Suites Knoxville/Clinton

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A little pricey for overnight 10 hr stop
Stayed 1 night in Jul 2023
Response from Fairfield Inn & Suites Clinton on Aug 18, 2023
Dear Valued Guest,On behalf of our entire team at Fairfield Inn & Suites Knoxville/Clinton, we want to thank you for choosing to stay with us and your feedback is much appreciated. We hope to welcome you again whenever your travels bring you back in the area.Sincerely,Fairfield Inn & Suites Knoxville/Clinton

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Fairfield Inn & Suites Clinton on Aug 18, 2023
Dear Valued Guest,On behalf of our entire team at Fairfield Inn & Suites Knoxville/Clinton, we want to thank you for choosing to stay with us and your feedback is much appreciated. We hope to welcome you again whenever your travels bring you back in the area.Sincerely,Fairfield Inn & Suites Knoxville/Clinton

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023
Response from Fairfield Inn & Suites Clinton on Aug 18, 2023
Dear Valued Guest,On behalf of our entire team at Fairfield Inn & Suites Knoxville/Clinton, we want to thank you for choosing to stay with us and your feedback is much appreciated. We hope to welcome you again whenever your travels bring you back in the area.Sincerely,Fairfield Inn & Suites Knoxville/Clinton

10/10 Excellent

Stephanie

Stayed 1 night in Jul 2023
Response from Fairfield Inn & Suites Clinton on Aug 18, 2023
Dear Valued Guest,On behalf of our entire team at Fairfield Inn & Suites Knoxville/Clinton, we want to thank you for choosing to stay with us and your feedback is much appreciated. We hope to welcome you again whenever your travels bring you back in the area.Sincerely,Fairfield Inn & Suites Knoxville/Clinton

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was wonderful including staff
Stayed 1 night in Jun 2023
Response from Fairfield Inn & Suites Clinton on Jul 7, 2023
On behalf of the entire team here at Fairfield Inn & Suites Knoxville-Clinton, we want to thank you for your feedback. We hope to welcome you again soon.

10/10 Excellent

Brittany

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Fairfield Inn & Suites Clinton on Jul 4, 2023
On behalf of the entire team of Fairfield Inn & Suites Knoxville-Clinton, we want to thank you for choosing to stay with us and for taking the time to share your feedback. We hope to welcome you again whenever your travels bring you back to the area.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023
Response from Fairfield Inn & Suites Clinton on Jul 4, 2023
On behalf of the entire team of Fairfield Inn & Suites Knoxville-Clinton, we want to thank you for choosing to stay with us and for taking the time to share your feedback. We hope to welcome you again whenever your travels bring you back to the area.

10/10 Excellent

David

Stayed 1 night in Jun 2023
Response from VP on Jun 8, 2023
Dear David,On behalf of our entire team, we want to thank you for choosing to stay with us and for taking the time to share your feedback with us. We hope to welcome you again, whenever your travel brings you back to the area.Sincerely,Fairfield Inn & Suites Knoxville/Clinton

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stop
Stayed 1 night in May 2023
Response from VP on Jun 8, 2023
Dear Donald,On behalf of our entire team, we want to thank you for choosing to stay with us and for taking the time to share your feedback with us. We hope to welcome you again, whenever your travel brings you back to the area.Sincerely,Fairfield Inn & Suites Knoxville/Clinton

8/10 Good

Ron

Stayed 1 night in May 2023
Response from Fairfield Inn & Suites Clinton on Jul 4, 2023
On behalf of the entire team of Fairfield Inn & Suites Knoxville-Clinton, we want to thank you for choosing to stay with us and for taking the time to share your feedback. We hope to welcome you again whenever your travels bring you back to the area.