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Hotel is new and has all the amenities. Decorated for Valentine’s Day and staff was very friendly and efficient. Room was clean and bed was comfortable. Smart tv is a bonus so we could keep watching our series in Prime. Will stay here again!
Every thing was very nice. Great breakfast. Clean rooms. Excellent decorations that were enjoyed. Going forward I would have four towels in the bathroom. We checked in with four guest and only three towels.
Bryan
Stayed 1 night in Dec 2023
Response from VP on Dec 28, 2023
Dear Valued Guest,On behalf of our entire team, we want to thank you for choosing to stay with us and for taking the time to share your experience with us. We hope to welcome you again whenever your travels bring you back to the area.Sincerely,Fairfield Inn & Suites Knoxville Clinton
Clean and friendly. All staff was very nice. Beds were comfortable.Breakfast was ok. Frozen eggs and ham like lunch meat was the hot items. Lots of sweets, bagels folls etc.
Kim
Stayed 1 night in Dec 2023
Response from VP on Dec 28, 2023
Dear Valued Guest,On behalf of our entire team, we want to thank you for choosing to stay with us and for taking the time to share your experience with us. We hope to welcome you again whenever your travels bring you back to the area.Sincerely,Fairfield Inn & Suites Knoxville Clinton
Great checkin, excellent room, clean, decorated wonderful, really quiet room. Will stay again.
Steve
Stayed 1 night in Dec 2023
Response from VP on Dec 28, 2023
Dear Valued Guest,On behalf of our entire team, we want to thank you for choosing to stay with us and for taking the time to share your experience with us. We hope to welcome you again whenever your travels bring you back to the area.Sincerely,Fairfield Inn & Suites Knoxville Clinton
Dear Valued Guest,On behalf of our entire team, we want to thank you for choosing to stay with us and for taking the time to share your experience with us. We hope to welcome you again whenever your travels bring you back to the area.Sincerely,Fairfield Inn & Suites Knoxville Clinton
8/10 Good
Evelyn
Travelled with family
Nov 25, 2023
Liked: Cleanliness, amenities
The property is pleasant, clean and modern. It's in a commercial area with convenient dining options. The roads nearby are a bit noisy. We hardly had contact with any staff. Those we spoke with were friendly. Good breakfast. Only stayed one night but would stay again.
Evelyn
Stayed 1 night in Nov 2023
Response from VP on Dec 28, 2023
Dear Valued Guest,On behalf of our entire team, we want to thank you for choosing to stay with us and for taking the time to share your experience with us. We hope to welcome you again whenever your travels bring you back to the area.Sincerely,Fairfield Inn & Suites Knoxville Clinton
We needed a place to stay traveling home from a wonderful vacation and this place was perfect. Comfortable bed. Great breakfast. Friendly staff.
Stacey
Stayed 1 night in Nov 2023
Response from VP on Dec 28, 2023
Dear Valued Guest,On behalf of our entire team, we want to thank you for choosing to stay with us and for taking the time to share your experience with us. We hope to welcome you again whenever your travels bring you back to the area.Sincerely,Fairfield Inn & Suites Knoxville Clinton
We loved this hotel. The staff was amazing and friendly. The lobby and room itself were very clean. The breakfast was very good for a hotel breakfast. We would definitely stay here again.
Erik
Stayed 2 nights in Nov 2023
Response from VP on Dec 28, 2023
Dear Valued Guest,On behalf of our entire team, we want to thank you for choosing to stay with us and for taking the time to share your experience with us. We hope to welcome you again whenever your travels bring you back to the area.Sincerely,Fairfield Inn & Suites Knoxville Clinton
Dear Valued Guest,On behalf of our entire team at Fairfield Inn & Suites Knoxville/Clinton, we want to thank you for choosing to stay with us and for taking the time to share your feedback, much appreciated. We look forward to welcoming you again soon. Sincerely,Fairfield Inn & Suites Knoxville/Clinton
Dear Valued Guest,On behalf of our entire team at Fairfield Inn & Suites Knoxville/Clinton, we want to thank you for choosing to stay with us and for taking the time to share your feedback, much appreciated. We look forward to welcoming you again soon. Sincerely,Fairfield Inn & Suites Knoxville/Clinton
2/10 Terrible
Rebecca
Oct 19, 2023
Rebecca
Stayed 1 night in Oct 2023
Response from VP on Nov 16, 2023
Dear Valued Guest,On behalf of our entire team at Fairfield Inn & Suites Knoxville/Clinton, we want to thank you for choosing to stay with us and for taking the time to share your feedback.Sincerely,Fairfield Inn & Suites Knoxville/Clinton
6/10 Okay
TEMPERANCE
Travelled with group
Oct 8, 2023
Disliked: Staff & service, amenities
The staff was not consistently informed and showed an extraordinary lack of integrity. Untruths were consistently offered when what was stated was challenged. The housekeeping staff were the only persons that made this stay better than that of an independently-owned Best Western.
TEMPERANCE
Stayed 3 nights in Oct 2023
Response from VP on Oct 9, 2023
Dear Valued Guest,I recognize your time is valuable and appreciate the feedback you have provided.Receiving warm and friendly service from our staff sets the tone for a great stay. This was not your experience, and I sincerely apologize for failing to meet your expectations.I have shared your feedback with the associates, and as a teachable moment, we have discussed our service standards and reviewed improvement opportunities in the service they provide. I am confident that these necessary steps will ensure your experience with our front desk staff is an isolated incident.Again, thank you for choosing to stay with us and for the feedback.Sincerely,Fairfield Inn & Suites Knoxville-Clinton
Spent three nights. Love the cleanliness of my room and all areas of the hotel. Breakfast was a nice variety of food items. I'm very picky about coffee and Fairfield's was really good. Staff is very friendly and accommodating with any needs you may have.
Jennifer
Stayed 3 nights in Sep 2023
Response from Fairfield Inn & Suites Knoxville-Clinton on Oct 9, 2023
Dear Valued Guest,On behalf of our entire team at Fairfield Inn & Suites Knoxville/Clinton, we want to thank you for choosing to stay with us and for taking the time to share your feedback, much appreciated. We look forward to welcoming you again soon. Sincerely, Fairfield Inn & Suites Knoxville/Clinton
Nicely maintained hotel. A lot of businesses nearby that travellers may find convenient.
Roger
Stayed 1 night in Sep 2023
Response from Fairfield Inn & Suites Knoixville-Clinton on Oct 9, 2023
Dear Valued Guest,On behalf of our entire team at Fairfield Inn & Suites Knoxville/Clinton, we want to thank you for choosing to stay with us and for taking the time to share your feedback, much appreciated. We look forward to welcoming you again soon. Sincerely, Fairfield Inn & Suites Knoxville/Clinton
Your greeter Ikey on Monday evening was very kind and helpful when I left a folder behind at the desk.
I was confused at breakfast about where to find the coffee, but found your general offering of items to be more extensive than the other hotels where we have stayed (3 other so far) on this trip.
Joanne
Stayed 1 night in Sep 2023
Response from VP on Sep 13, 2023
Dear Valued guest,Thank you for staying with us. We appreciate your feedback. We hope to welcome you again soon.Sincerely,Fairfield Inn & Suites Knoxville/Clinton
Dear Valued guest,Thank you for staying with us. We appreciate your feedback. We hope to welcome you again soon.Sincerely,Fairfield Inn & Suites Knoxville/Clinton
Convenient location. Felt like a perfect home away from home.
Marillyn
Stayed 3 nights in Aug 2023
Response from VP on Sep 13, 2023
Dear Valued guest,Thank you for staying with us. We appreciate your feedback. We hope to welcome you again soon.Sincerely,Fairfield Inn & Suites Knoxville/Clinton
Hotel was recently updated and is beautiful. There's a good restaurant next door, Harrison's Grill. The only negative was that the pool was very small and cold, since it's outdoors.
Ofra
Stayed 1 night in Aug 2023
Response from Fairfield Inn & Suites Clinton on Aug 18, 2023
Dear Valued Guest,On behalf of our entire team at Fairfield Inn & Suites Knoxville/Clinton, we want to thank you for choosing to stay with us and your feedback is much appreciated. We hope to welcome you again whenever your travels bring you back in the area.Sincerely,Fairfield Inn & Suites Knoxville/Clinton
Response from Fairfield Inn & Suites Clinton on Aug 18, 2023
Dear Valued Guest,On behalf of our entire team at Fairfield Inn & Suites Knoxville/Clinton, we want to thank you for choosing to stay with us and your feedback is much appreciated. We hope to welcome you again whenever your travels bring you back in the area.Sincerely,Fairfield Inn & Suites Knoxville/Clinton
A newer hotel that is clean, friendly and convenient to I-75. It is a good choice to consider before heading into the traffic of Knoxville
William
Stayed 1 night in Aug 2023
Response from Fairfield Inn & Suites Clinton on Aug 18, 2023
Dear Valued Guest,On behalf of our entire team at Fairfield Inn & Suites Knoxville/Clinton, we want to thank you for choosing to stay with us and your feedback is much appreciated. We hope to welcome you again whenever your travels bring you back in the area.Sincerely,Fairfield Inn & Suites Knoxville/Clinton
6/10 Okay
Jamie
Aug 6, 2023
Jamie
Stayed 1 night in Jul 2023
Response from VP on Sep 13, 2023
Dear Valued guest,Thank you for staying with us. We appreciate your feedback.Sincerely,Fairfield Inn & Suites Knoxville/Clinton
Response from Fairfield Inn & Suites Clinton on Aug 18, 2023
Dear Valued Guest,On behalf of our entire team at Fairfield Inn & Suites Knoxville/Clinton, we want to thank you for choosing to stay with us and your feedback is much appreciated. We hope to welcome you again whenever your travels bring you back in the area.Sincerely,Fairfield Inn & Suites Knoxville/Clinton
8/10 Good
Valerie
Aug 1, 2023
Valerie
Stayed 1 night in Jul 2023
Response from Fairfield Inn & Suites Clinton on Aug 18, 2023
Dear Valued Guest,On behalf of our entire team at Fairfield Inn & Suites Knoxville/Clinton, we want to thank you for choosing to stay with us and your feedback is much appreciated. We hope to welcome you again whenever your travels bring you back in the area.Sincerely,Fairfield Inn & Suites Knoxville/Clinton
Response from Fairfield Inn & Suites Clinton on Aug 18, 2023
Dear Valued Guest,On behalf of our entire team at Fairfield Inn & Suites Knoxville/Clinton, we want to thank you for choosing to stay with us and your feedback is much appreciated. We hope to welcome you again whenever your travels bring you back in the area.Sincerely,Fairfield Inn & Suites Knoxville/Clinton
Response from Fairfield Inn & Suites Clinton on Aug 18, 2023
Dear Valued Guest,On behalf of our entire team at Fairfield Inn & Suites Knoxville/Clinton, we want to thank you for choosing to stay with us and your feedback is much appreciated. We hope to welcome you again whenever your travels bring you back in the area.Sincerely,Fairfield Inn & Suites Knoxville/Clinton
Response from Fairfield Inn & Suites Clinton on Aug 18, 2023
Dear Valued Guest,On behalf of our entire team at Fairfield Inn & Suites Knoxville/Clinton, we want to thank you for choosing to stay with us and your feedback is much appreciated. We hope to welcome you again whenever your travels bring you back in the area.Sincerely,Fairfield Inn & Suites Knoxville/Clinton
10/10 Excellent
Stephanie
Jul 8, 2023
Stephanie
Stayed 1 night in Jul 2023
Response from Fairfield Inn & Suites Clinton on Aug 18, 2023
Dear Valued Guest,On behalf of our entire team at Fairfield Inn & Suites Knoxville/Clinton, we want to thank you for choosing to stay with us and your feedback is much appreciated. We hope to welcome you again whenever your travels bring you back in the area.Sincerely,Fairfield Inn & Suites Knoxville/Clinton
Response from Fairfield Inn & Suites Clinton on Jul 7, 2023
On behalf of the entire team here at Fairfield Inn & Suites Knoxville-Clinton, we want to thank you for your feedback. We hope to welcome you again soon.
Response from Fairfield Inn & Suites Clinton on Jul 4, 2023
On behalf of the entire team of Fairfield Inn & Suites Knoxville-Clinton, we want to thank you for choosing to stay with us and for taking the time to share your feedback. We hope to welcome you again whenever your travels bring you back to the area.
Response from Fairfield Inn & Suites Clinton on Jul 4, 2023
On behalf of the entire team of Fairfield Inn & Suites Knoxville-Clinton, we want to thank you for choosing to stay with us and for taking the time to share your feedback. We hope to welcome you again whenever your travels bring you back to the area.
10/10 Excellent
David
Jun 7, 2023
David
Stayed 1 night in Jun 2023
Response from VP on Jun 8, 2023
Dear David,On behalf of our entire team, we want to thank you for choosing to stay with us and for taking the time to share your feedback with us. We hope to welcome you again, whenever your travel brings you back to the area.Sincerely,Fairfield Inn & Suites Knoxville/Clinton
Dear Donald,On behalf of our entire team, we want to thank you for choosing to stay with us and for taking the time to share your feedback with us. We hope to welcome you again, whenever your travel brings you back to the area.Sincerely,Fairfield Inn & Suites Knoxville/Clinton
8/10 Good
Ron
May 25, 2023
Ron
Stayed 1 night in May 2023
Response from Fairfield Inn & Suites Clinton on Jul 4, 2023
On behalf of the entire team of Fairfield Inn & Suites Knoxville-Clinton, we want to thank you for choosing to stay with us and for taking the time to share your feedback. We hope to welcome you again whenever your travels bring you back to the area.