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Guest reviews

3.9/5 Good
464 reviews
Guests rated this property 4.2/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Pet Friendly
Air conditioning
Restaurant
Gym

Map

Explore the area

Popular LocationKnoxville Civic Auditorium and Coliseum7 min walk
Popular LocationBijou Theater9 min walk
Popular LocationTennessee Theatre12 min walk
AirportKnoxville, TN (TYS-McGhee Tyson)21 min drive

Choose dates to view prices

    About this area

    Knoxville

    Located in Knoxville, Hotel Knoxville is in the city centre. Market Square is a notable landmark and some of the area's popular attractions include World's Fair Park and Knoxville Zoo. Looking to enjoy an event or a game? See what's going on at Knoxville Civic Auditorium and Coliseum or Neyland Stadium. Spend some time exploring the area's activities, including golfing.

    Visit our Knoxville travel guide
    Map
    Popular Location

    What's nearby

    • Knoxville Civic Auditorium and Coliseum - 7 min walk
    • Bijou Theater - 9 min walk
    • First Baptist Church - 11 min walk
    • Tennessee Theatre - 12 min walk
    • Knoxville Convention Center - 18 min walk

    Getting around

    • Knoxville, TN (TYS-McGhee Tyson) - 21 min drive

    Restaurants

    • Ruth's Chris - 5 min walk
    • Coolato Gelato - 12 min walk
    • Nama - 13 min walk
    • Sapphire - 13 min walk
    • Downtown Grill & Brewery - 14 min walk

    About this property

    Hotel Knoxville

    3.5-star Knoxville hotel in Downtown Knoxville, walk to Knoxville Civic Auditorium and Coliseum
    This smoke-free hotel features a restaurant, a 24-hour fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a poolside bar, a snack bar/deli and valet parking. All 378 rooms offer free WiFi, room service (during limited hours) and Smart TVs with cable channels. Guests will also find wired Internet (surcharge), Netflix and coffee/tea makers.
    Hotel Knoxville offers 378 forms of accommodation with a safe and coffee/tea makers. Smart televisions come with premium cable channels and Netflix.

    Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include a hairdryer and an iron/ironing board. Microwaves and fridges can be requested. Housekeeping is provided on a daily basis.

    Property amenities

    Internet

    • Available in all rooms: Free WiFi, Wired Internet (USD 12.95 per day)
    • Available in some public areas: Free WiFi and wired Internet

    Parking and public transport

    • Self parking: USD 12.00 per night
    • Valet parking: USD 16.00 per night

    Food and drink

    • Buffet breakfast available for a fee daily 6:00 AM–11:00 AM: USD 6.00-15.00 per person
    • 1 restaurant
    • 1 poolside bar and 1 bar
    • Room service available
    • Coffee/tea in a common area

    Things to do

    • 24-hour fitness centre
    • Seasonal outdoor pool

    Family friendly

    • Dry-cleaning service
    • Free cots/infant beds
    • Microwave (on request)
    • Fridge (on request)
    • Rollaway beds available
    • Seasonal outdoor pool
    • Snack bar/deli

    Conveniences

    • ATM/banking services
    • Lift
    • Front-desk safe
    • Newspapers in reception

    Guest services

    • 24-hour front desk
    • Daily housekeeping
    • Dry-cleaning service
    • Luggage storage
    • Multilingual staff

    Business services

    • 26 meeting rooms
    • Business centre
    • Conference space (21000 square feet)

    Outdoors

    • Terrace

    Accessibility

    • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    • In-room accessibility
    • Visual alarms in hallways
    • Wheelchair-accessible business centre
    • Wheelchair-accessible fitness centre
    • Wheelchair-accessible parking
    • Wheelchair-accessible path of travel
    • Wheelchair-accessible pool
    • Wheelchair-accessible registration desk
    • Wheelchair-accessible restaurant
    • Wheelchair-accessible van parking

    More

    • Smoke-free property

    Room amenities

    Bedroom

    • Climate control (air conditioning)
    • Blackout drapes/curtains
    • Free cots/infant beds
    • Rollaway beds available

    Bathroom

    • Hairdryer

    Entertainment

    • TV channels
    • Netflix
    • Premium channels
    • Smart TV

    Food and drink

    • Coffee/tea maker
    • Microwave (on request)
    • Fridge (on request)

    More

    • Connecting rooms available
    • Iron/ironing board
    • Safe

    Policies

    Check-in

    Check-in time starts at 3 PM
    Express check-in

    Check-out

    Check-out before noon
    Express check-out

    Special check-in instructions

    Front desk staff will greet guests on arrival

    Access methods

    Staffed front desk

    Pets

    Pets are allowed for an extra charge of USD 50.00 per pet, per stay
    Dogs only
    2 per room (up to 25 lb/11 kg)
    Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

    Children and extra beds

    Children are welcome
    Rollaway/extra beds are available.
    Free cots (infant beds)

    Property payment types

    Important information

    Optional extras

    The following fees and deposits are charged by the property at the time of service, check-in or check-out.

    • Breakfast fee: between USD 6.00 and USD 15.00 per person (approximately)
    • Fee for in-room wired Internet: USD 12.95 per day (rates may vary)
    • Self-parking fee: USD 12.00 per night (in/out privileges)
    • Valet parking fee: USD 16.00 per night (in/out privileges)
    • Pet fee: USD 50.00 per pet, per stay
    • Service animals are exempt from fees

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    You need to know

    Extra-person charges may apply and vary depending on property policy
    Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
    Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

    We should mention

    The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
    Construction is underway at a neighbouring building and there may be noise disturbance from the construction work
    This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section); guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation

    Property is also known as

    Knoxville Marriott Hotel
    Knoxville Marriott
    Marriott Knoxville Hotel Knoxville
    Marriott Knoxville

    Frequently asked questions

    Does this hotel have a pool?
    Yes, this property has a seasonal outdoor pool.
    Is this property pet-friendly?
    Yes, this hotel allows dogs (limit 2 per room) with a maximum weight of up to 11 kg per pet. There's a fee of USD 50.00 per pet, per stay. Service animals are exempt from fees.
    How much is parking at this hotel?
    Self-parking is available for USD 12.00 per night. Valet parking is available for USD 16.00 per night.
    What time is check-in at this hotel?
    Check-in begins at 3 PM.
    What time is check-out at this property?
    Checkout is at noon.
    Where is this hotel located?
    Located in Downtown Knoxville, this hotel is within a 10-minute walk of Fort Loudoun Lake and Knoxville Civic Auditorium and Coliseum. Knoxville Convention Center and Tennessee Theatre are also within 1 mile (2 km).

    Guest reviews

    Overall score and ratings for Hotel Knoxville

    3.9
    5 - Excellent
    183
    4 - Good
    137
    3 - Okay
    84
    2 - Mediocre
    36
    1 - Poor
    24
    4.2
    Cleanliness
    4.2
    Service and Staff
    2.8
    Amenities
    3.8
    Property condition

    1/5

    • Liked: Staff & service
    • Disliked: Cleanliness, property conditions & facilities

    Honestly, we cancelled our reservation once we got to the property. I am assuming that the hotel Is under renovation. The rooms were not clean and other guests standing in the lobby were complaining about bed bugs. The staff was courteous and understood our stance and canceled our reservation without incidence.

    Stayed 3 nights in Feb 2020

    2/5

    • Liked: Staff & service
    • Disliked: Cleanliness, property conditions & facilities, room comfort

    Stayed 1 night in Feb 2020

    4/5 Good

    • Liked: Cleanliness, staff & service, room comfort

    Stayed 1 night in Feb 2020

    4/5 Good

    • Liked: Cleanliness, staff & service, room comfort

    Service was amazing. The front desk was always staffed by someone friendly and super helpful!

    Stayed 2 nights in Feb 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Stayed 1 night in Feb 2020