The first poor impression is that I had to wait on the front desk clerk to put out his cigarette to check me in. My friend was competing in a competition in the area. He was going to stay with family, but get ready in the hotel room with me since we were riding together. I checked in, took a luggage cart to my room, and the hotel clerk called me two different times within ten minutes of me getting to my room to bring it back down to the lobby. I had just driven three and a half hours and needed a moment. I immediately took the cart downstairs. He could not have been more rude. He accused me of lying about the number of people staying in the room. He said he was going to charge me for my friend being in the room. I told him he wasn't staying the night, we were getting ready together, but I was happy to pay the charge. Fast forward to later that night, my significant other ended up coming to the competition as well. He ended up staying the hotel room with me. Which should have been fine since I was more than willing to pay the extra charge. My friend forgot their bag in my room so at 1:00 am, my friend couldn't get ahold of me, he asked the desk clerk for a key, and the desk clerk gave him a key to my room with no identification required. He threatened to kick us out for my friend stopping to get their bag. The front desk clerk could not have been any more hateful, rude, and combative. As someone that works for a hotel, I cannot imagine ever exhibiting this behavior.