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Overview of Mstar Hotel

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1 bedroom, premium bedding, in-room safe, desk
1 bedroom, premium bedding, in-room safe, desk
1 bedroom, premium bedding, in-room safe, desk
1 bedroom, premium bedding, in-room safe, desk
1 bedroom, premium bedding, in-room safe, desk

4.6/5 Wonderful

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Pet Friendly
  • Air conditioning
  • Business Services
  • Laundry

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment

Explore the area

    Popular LocationCity Centre Mall2 min walk
    Popular LocationKitimat Museum and Archives4 min walk
    Popular LocationKitimat General Hospital and Health Centre9 min walk
    AirportTerrace, BC (YXT-Northwest Regional)38 min drive
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About this area

Kitimat

Located in Kitimat, Mstar Hotel is connected to a shopping center. Shoppers can check out City Centre Mall, while everyone can enjoy the natural beauty of Kitimat River Provincial Park and Nalbeelah Creek Wetlands Provincial Park.
Visit our Kitimat travel guide
Popular Location

What's nearby

  • City Centre Mall - 2 min walk
  • Kitimat Museum and Archives - 4 min walk
  • Kitimat General Hospital and Health Centre - 9 min walk
  • Hirsch Creek Golf and Winter Club - 5 min drive
  • Kitimat River Provincial Park - 9 min drive

Getting around

  • AirportTerrace, BC (YXT-Northwest Regional) - 38 min drive

Restaurants

  • Dairy Queen Restaurant — 5 min walk
  • The Chalet — 6 min walk
  • The Ol'Keg — 7 min walk
  • Mr Mikes Steakhouse Casual — 7 min walk
  • Constant Cravings — 8 min walk

About this property

Mstar Hotel

Pet-friendly hotel connected to a shopping center in Kitimat with free parking
Coffee/tea in a common area, a business center, and a meeting room are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite. All rooms are soundproofed and feature free WiFi, free wired Internet, and free local calls. For a bit of entertainment, flat-screen TVs come with cable channels, and guests can also appreciate conveniences like living rooms and refrigerators.
Mstar Hotel offers 42 air-conditioned accommodations with safes and complimentary bottled water. Accommodations offer separate living rooms. Beds feature premium bedding. Flat-screen televisions come with cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include bathtubs or showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking
  • Free nearby parking

Food and drink

  • Coffee/tea in common area(s)

Things to do

  • Access to nearby indoor pool

Family friendly

  • Dry cleaning service
  • Free cribs/infant beds
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Separate living room
  • Soundproofed rooms
  • Access to nearby indoor pool

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • French
  • Portuguese
  • Spanish

Business services

  • 1 meeting room
  • Business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Braille signage
  • Grab bar near toilet
  • In-room accessibility
  • Low-height counter and sink
  • Raised toilet seat
  • Roll-in shower
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas
  • Fireplace in lobby
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Heating (climate-controlled)
  • Linens
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Towels

Entertainment

  • Cable channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Refrigerator

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Safe
  • Separate living room
  • Separate sitting area
  • Soundproofing

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in
Minimum check-in age - 19

Check-out

Check-out before 11:00 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 39.99 per accommodation, per stay, plus a deposit of CAD 100.00 per stay
Food and water bowls are available
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Up to 4 children 2 years old and younger stay free, per registered adult, when using existing bedding
Rollaway/extra beds are not available
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet deposit: CAD 100.00 per stay
  • Pet fee: CAD 39.99 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted

We should mention

Up to 4 children 2 years old and younger stay free, per registered adult, when occupying the parent or guardian's room, using existing bedding
The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section); guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation

Property is also known as

Mstar Hotel Kitimat
Mstar Kitimat
Mstar Hotel Hotel
Mstar Hotel Kitimat
Mstar Hotel Hotel Kitimat

Frequently asked questions

Can I cancel my reservation for free at Mstar Hotel and receive a full refund?
Yes, Mstar Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Mstar Hotel cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Mstar Hotel?
As of Nov 26, 2020, prices found for a 1-night stay for 2 adults at Mstar Hotel on Dec 3, 2020 start from CA $131, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Mstar Hotel pet-friendly?
Yes, pets are allowed at this property. There's a deposit of CAD 100.00 per stay and a fee of CAD 39.99 per accommodation, per stay.
How much is parking at Mstar Hotel?
Self parking is free at this property; nearby parking is also free.
What time is check-in at Mstar Hotel?
Check-in begins at 3:00 PM.
What time is check-out at Mstar Hotel?
Check-out is at 11:00 AM.
Where is Mstar Hotel located?
Located in the heart of Kitimat, this hotel is steps from City Centre Mall and Kitimat Museum and Archives. Kitimat General Hospital and Health Centre and Hirsch Creek Golf and Winter Club are also within 3 mi (5 km).
4.6
Wonderful
5 - Excellent
100
4 - Good
20
3 - Okay
2
2 - Poor
2
1 - Terrible
4

4.8/5

Cleanliness

4.8/5

Staff & service

4.4/5

Amenities

4.8/5

Property conditions & facilities

2/5 Poor

Happy face iconLiked: Cleanliness, amenities, property conditions & facilities
Sad face IconDisliked: Staff & service
Overall, pretty disappointed with my experience. I understand booking sites sometimes over book rooms but the hotel should then contact a customer and let them know before getting there that they will not be receiving what they’re expecting.
Stayed 1 night in Oct 2020

5/5 Excellent

Business traveller
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Great little hotel with authentically friendly staff and convenient location in Kitimat.
Stayed 1 night in Oct 2020

5/5 Excellent

Travelled with family and small children, Business traveller, Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a wonderful hotel to stay at, it very much feels like home away from home. Every single person you meet is welcoming and goes above and beyond to make your stay the best it can be. We absolutely loved everything about staying here and definitely will be back.
Stayed 4 nights in Sep 2020

5/5 Excellent

Business traveller
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome hotel in Kitimat, super friendly staff and great location. Wouldn't stay anywhere else.
Stayed 1 night in Sep 2020

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service was professional and friendly. Great location. Great room.
Stayed 1 night in Aug 2020

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