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Overview of DoubleTree by Hilton Kitchener

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Guest reviews

3.5 / 5Good
562 reviews

Amenities

  • Pool
  • Free WiFi
  • Free parking
  • Air Conditioning

Map

Highlights

Popular LocationChicopee Tube Park15 min walk
Popular LocationChicopee Ski and Summer Resort15 min walk
Popular LocationWaterloo Region Museum6 min drive
AirportKitchener, ON (YKF-Region of Waterloo Intl.)8 min drive

Choose dates to view prices

Free cancellation on all rooms

You can change or cancel this stay if plans change. Because flexibility matters.

  • Room, 1 King Bed, Accessible (Hearing)

    Room, 1 King Bed, Accessible (Hearing)

    Room amenities

    • Sleeps 2
    More details
  • Room, 1 King Bed

    Room, 1 King Bed

    Room amenities

    • Sleeps 2
    More details
  • Room, 2 Queen Beds

    Room, 2 Queen Beds

    Room amenities

    • Sleeps 4
    More details

About this area

Kitchener

In the city centre, DoubleTree by Hilton Kitchener is in an area with good shopping. Bingemans and Chicopee Tube Park are local attractions and those in the mood for shopping can visit Fairview Park and Conestoga Mall. Grand River Rocks and Airborne Trampoline are also worth visiting.

Popular Location

What's nearby

  • Chicopee Tube Park - 15 min walk
  • Chicopee Ski and Summer Resort - 15 min walk
  • Kitchener Memorial Auditorium Complex - 4 min drive
  • Airborne Trampoline - 5 min drive
  • Waterloo Region Museum - 6 min drive

Getting around

  • Kitchener Station - 6 min drive
  • Toronto, ON (YYZ-Pearson Intl.) - 58 min drive

Restaurants

  • Where to eat
  • Embers Restaurant – Restaurant with a bar offering local cuisine. Serves breakfast and lunch daily.

About this property

DoubleTree by Hilton Kitchener

Eco-friendly hotel with restaurant and indoor pool
A restaurant, an indoor pool and a 24-hour health club are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a conference centre and coffee/tea in a common area. All 75 rooms offer comforts such as pillowtop beds and pillow menus, plus complimentary wireless Internet access and TVs with satellite channels. Guests will also find iPod docking stations, room service (during limited hours) and coffee/tea makers.
DoubleTree by Hilton Kitchener offers 75 forms of air-conditioned accommodation with iPod docking stations and free newspapers. Beds feature pillowtop mattresses. A pillow menu is available. Televisions come with premium satellite channels and pay-per-view films. Bathrooms include complimentary toiletries and hairdryers.
Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi and wired Internet

Parking and public transport

Free self parking
Free RV/bus/truck parking

Food and drink

Full breakfast available for a fee daily 6:30 AM–10 AM
1 restaurant
1 bar
Room service available
Coffee/tea in a common area

Things to do

24-hour fitness centre
Indoor pool

Family friendly

Dry-cleaning service
Free cots/infant beds
Indoor pool
Laundry facilities
Rollaway/extra beds (surcharge)

Conveniences

ATM/banking services
Ballroom
Free newspapers in reception
Front-desk safe
No lifts

Guest services

24-hour front desk
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter
Tour/ticket assistance
Wedding services

Languages spoken

English
Japanese

Business services

10 meeting rooms
Business centre
Computer station
Conference centre (10000 square feet of space)

Outdoors

Garden

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
Assistive listening devices available
Braille signage
In-room accessibility
Roll-in shower
Wheelchair-accessible parking
Wheelchair-accessible path of travel

More

Fireplace in reception
Smoke-free property
TV in reception

Room amenities

Bedroom

Air conditioning
Blackout drapes/curtains
Free cots/infant beds
Climate control (heating)
Pillow menu
Pillow-top mattress
Rollaway/extra beds (surcharge)

Bathroom

Free toiletries
Hairdryer

Entertainment

42-inch TV
iPod dock
Films for purchase
Premium channels
Satellite channels

Food and drink

Coffee/tea maker

More

Connecting rooms available
Desk
Free local calls
Free newspapers
Iron/ironing board
Phone
Recycling

Policies

Check-in

Check-in between 3 PM - 2 AM
Minimum check-in age - 19

Check-out

Check-out before noon

Special check-in instructions

  • Guests arriving after midnight should use the access phone at the hotel entrance to gain entry.

Pets

  • Pets not allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children stay free when using existing bedding.
  • Rollaway/extra beds are available.
  • Free cots (infant beds)!

Payment types accepted at this property

American Express
Diners Club
Discover
Mastercard
Visa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • 3 per cent destination fee will be charged.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
All reviews

Guest reviews

5 - Excellent
145
4 - Good
170
3 - Okay
111
2 - Mediocre
89
1 - Poor
47
3.8
Cleanliness
3.9
Service and Staff
3.5
Amenities
3.4
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The wifi didnt hook up to my playstation 4, also had to walk down a flight of steps and cross the floor to another flight of steps to step out for a cigarette.

Stayed 1 night in Mar. 2020

1/5

  • Liked: Cleanliness
  • Disliked: Staff & service, amenities, property conditions & facilities

Their elevator was Not working , at 9 am while still sleeping they started drilling walls , very very loud , , they disconnected the phones, so I had to come down to the lobby to complaint . They also didn’t give me welcoming cookies. They didn’t send a notice they were going to drill walls and will be very loud Very unsatisfactory service

Stayed 2 nights in Mar. 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Mar. 2020

5/5 Excellent

    This traveller didn’t leave comments with their review
    Stayed 1 night in Mar. 2020

    1/5

    • Disliked: Staff & service, amenities, property conditions & facilities

    What a dump! Buyer beware. Sloped floors no bathroom fan. Staff and manager doesnt care. Expensive $3. Per coffee. Everything's extra.

    Stayed 1 night in Mar. 2020