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Outdoor pool
Desk, iron/ironing board, free WiFi, alarm clocks
Desk, iron/ironing board, free WiFi, alarm clocks
Desk, iron/ironing board, free WiFi, alarm clocks

Guest reviews

3.7 out of 5 Good
694 reviews
Guests rated this property 3.8/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Breakfast included
Parking included
Air conditioning
Restaurant

Map

Explore the area

Popular LocationUniversity of Guelph10 min walk
Popular LocationVictoria Park Golf Club East4 min drive
Popular LocationUniversity of Guelph Arboretum7 min drive
AirportHamilton, ON (YHM-John C. Munro Hamilton Intl.)52 min drive

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Standard Room, 1 King Bed

  • Sleeps 2

Standard Room, 2 Queen Beds

  • Sleeps 4

Deluxe Room, 2 Queen Beds

  • Sleeps 4

Deluxe Room, 1 King Bed

  • Sleeps 2

Standard Room, 1 Queen Bed

  • Sleeps 2

About this area

Guelph

Located in Guelph, Best Western Royal Brock Hotel & Conference Centre is in an area with good shopping. McCrae House and Guelph Civic Museum are cultural highlights, and some of the area's activities can be experienced at Victoria Park Golf Club East and Terre Bleu Lavender Farm. Bingemans and Guelph Grotto Climbing Company are also worth visiting. Spend some time exploring the area's activities, including golfing.
Visit our Guelph travel guide
View in a map
Popular Location

What's nearby

  • University of Guelph - 10 min walk
  • Victoria Park Golf Club East - 4 min drive
  • University of Guelph Arboretum - 7 min drive
  • Guelph Civic Museum - 7 min drive
  • River Run Centre - 8 min drive

Getting around

  • Guelph Central Station - 8 min drive
  • AirportHamilton, ON (YHM-John C. Munro Hamilton Intl.) - 52 min drive

Restaurants

  • The Shakespeare Arms - 5 min walk
  • Cora - 6 min walk
  • Manhattans - 11 min walk
  • Williams Coffee Pub - 16 min walk
  • Fionn MacCool's - 17 min walk

About this property

Best Western Royal Brock Hotel & Conference Centre

3-star hotel near University of Guelph
This smoke-free hotel features a restaurant, an outdoor pool and a fitness centre. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business centre, WiFi in public areas and conference space. All 104 rooms provide conveniences such as sofa beds and fridges, plus complimentary wireless Internet access and LCD TVs with cable channels. Other amenities available to guests include balconies, MP3 docking stations and microwaves.
Best Western Royal Brock Hotel & Conference Centre offers 104 forms of air-conditioned accommodation with MP3 docking stations and free newspapers. Rooms open to balconies. 32-inch LCD televisions come with cable channels. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Guelph hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self parking
  • Self parking (surcharge)

Food and drink

  • Free continental breakfast available daily 6 AM–10 AM
  • 1 restaurant
  • Room service available

Things to do

  • Fitness centre
  • Outdoor pool

Family friendly

  • Dry cleaning service
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Fridge
  • Sofa bed

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Multilingual staff

Languages spoken

  • English
  • French
  • Spanish

Business services

  • 24-hour business centre
  • Meeting rooms
  • Conference space (6492 square feet)

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Fireplace in reception
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Sofa bed

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower/bathtub combination

Entertainment

  • 32-inch LCD TV
  • TV channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

Outdoor space

  • Balcony

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board

Policies

Check-in

Check-in between 3 PM and 5 AM

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Breakage deposit: CAD 100 per stay

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • A pet fee will be charged
  • Late check-out fee: CAD 50.00 (subject to availability)
  • In-room microwave fee: CAD 10 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Plus Royal Brock Hotel Guelph
Best Western Plus Royal Brock Hotel
Best Western Plus Royal Brock Guelph
Best Western Plus Royal Brock
Best Western Plus Royal Brock Hotel And Conference Centre
Best Western Guelph
Royal Brock Hotel Guelph
Royal Brock Guelph
Royal Brock
Best Western Plus Royal Brock Hotel Conference Centre
Best Western Guelph
Guelph Ramada
Royal Brock Hotel Guelph
Ramada Guelph
Royal Brock Hotel
Best Royal Brock & Conference
Best Western Royal Brock Hotel & Conference Centre Hotel
Best Western Royal Brock Hotel & Conference Centre Guelph
Best Western Royal Brock Hotel & Conference Centre Hotel Guelph

Frequently asked questions

Can I cancel my reservation for free at Best Western Royal Brock Hotel & Conference Centre and receive a full refund?
Yes, Best Western Royal Brock Hotel & Conference Centre offers free cancellation on select room rates, because flexibility matters! Please refer to Best Western Royal Brock Hotel & Conference Centre cancellation policy on our site for more details about any exclusions or requirements.
Does Best Western Royal Brock Hotel & Conference Centre have a pool?
Yes, this property has an outdoor pool.
Is Best Western Royal Brock Hotel & Conference Centre pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Best Western Royal Brock Hotel & Conference Centre?
Self-parking is free at this property.
What time is check-in at Best Western Royal Brock Hotel & Conference Centre?
Check-in is from 3 PM to 5 AM.
What time is check-out at Best Western Royal Brock Hotel & Conference Centre?
Checkout is at noon. Late checkout is available for CAD 50.00 (subject to availability).
Where is Best Western Royal Brock Hotel & Conference Centre located?
Situated in Guelph, this hotel is within 1 mi (2 km) of Macdonald Stewart Art Centre and University of Guelph. Alumni Stadium and Stone Road Mall are also within 1 mile (2 km).
3.7
Good
5 - Excellent
125
4 - Good
321
3 - Okay
156
2 - Poor
72
1 - Terrible
20

3.8/5

Cleanliness

4.0/5

Staff & service

0.0/5

Amenities

3.5/5

Property conditions & facilities

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
The rooms were huge. Loved the location close to shopping, restaurants, and the university. Staff was lovely.
Stayed 3 nights in Sep 2018

3/5 Okay

Happy face iconLiked: Cleanliness, property conditions & facilities, room comfort
Sad face IconDisliked: Staff & service
This is not our first time stayed with Royal Brock Hotel, the previous experience was great that's why we came back again. The cleanliness was still good, breakfast was decent, yet the front desk staff was disappointing us. He had a negative attitude, ignored us when we stepped into the hotel, myself work in the hospitality industry, I can't believe that being a front desk agent can be this impolite. I didn't expect this from RB.
Stayed 2 nights in Jun 2018

3/5 Okay

It served the purpose.
I have chosen this hotel because of its close proximity to the local university (five minutes walk just across the street). I later found out that it was an old Best Westen now operating as Royal Brock. The hotel is no doubt very old and poorly maintained, a reason for the very reasonable rate. Much work is needed especially in the toilet. However, the staff at the reception (the only staff I have interacted with while staying there for two nights) was very friendly and helpful, the WiFi works good, and if one isn’t picky, the hotel does offer a simple breakfast for free every morning. Oh, and it does have a decent indoor pool.
Stayed 2 nights in Sep 2018

2/5 Poor

Happy face iconLiked: Staff & service
Sad face IconDisliked: Room comfort
The room is clean, but it's OLD, air con too loud
The staff is friendly and helpful, but I can see the budget very limited, feel sorry the front desk staff has to do EVERYTHING. The housekeeper didn't clean our room for 3 days, 1st day my husband put privacy sign on by mistake, next 2 days no sign was on, but still didn't clean the room, the toilet is ALMOST plugged, the sink is 80% plugged up, call front desk, sent plumber right away, WIFI is very weak which my son complained most, leaking water from the roof water all over the stairs after the big rain storm. Didn't try the breakfast at all. so no commend.
Stayed 3 nights in Sep 2018

3/5 Okay

May Have to Re Think Staying Again
Check in was fine. I liked that we were on the main floor and did not have to climb stairs. The rooms do have to be updated! Our room in particular was very damp and smelled like it. I am not sure if there is a water leak issue or what. Was not happy about that. At breakfast...they had run out of some of the food, but more was being made when I finally was able to talk to a girl who worked there. There were no plates or utensils when we showed up. I took it upon myself to fill the knives, forks and spoons as people needed them and no staff was around. There should be someone out there checking on these simple things all the time. Overall the breakfast was ok. These issues with the room were a problem the last time we stayed. May have to re think staying again.
Stayed 2 nights in Aug 2018

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