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Best Western Royal Brock Hotel & Conference Centre

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Outdoor pool
Desk, iron/ironing board, free WiFi, alarm clocks
Desk, iron/ironing board, free WiFi, alarm clocks
Desk, iron/ironing board, free WiFi, alarm clocks

Overview of Best Western Royal Brock Hotel & Conference Centre

Best Western Royal Brock Hotel & Conference Centre

3.5 out of 5

3.7/5 Good

Guests rated this property 3.8/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Air conditioning
  • Restaurant
  • Gym

Explore the area

  • Popular LocationUniversity of Guelph10 min walk
  • Popular LocationAirborne Trampoline25 min drive
  • Popular LocationLaser Quest27 min drive
  • AirportHamilton, ON (YHM-John C. Munro Hamilton Intl.)52 min drive

Choose dates to view prices

About this area

Guelph

Located in Guelph, Best Western Royal Brock Hotel & Conference Centre is in an area with good shopping. McCrae House and Guelph Civic Museum are cultural highlights, and some of the area's activities can be experienced at Victoria Park Golf Club East and Terre Bleu Lavender Farm. Bingemans and Guelph Grotto Climbing Company are also worth visiting. Spend some time exploring the area's activities, including golfing.
Popular Location

What's nearby

  • University of Guelph - 10 min walk
  • Macdonald Stewart Art Centre - 14 min walk
  • Alumni Stadium - 18 min walk
  • Airborne Trampoline - 25 min drive
  • Laser Quest - 27 min drive

Getting around

  • Guelph Central Station - 4 min drive
  • Pearson Intl. Airport (YYZ) - 51 min drive

Restaurants

  • The Shakespeare Arms — 5 min walk
  • Cora — 6 min walk
  • Manhattans — 11 min walk
  • Williams Coffee Pub — 16 min walk
  • Fionn MacCool's — 17 min walk

About this property

Best Western Royal Brock Hotel & Conference Centre

3.5-star hotel near University of Guelph
This smoke-free hotel features a restaurant, an outdoor pool, and a fitness center. Continental breakfast is free. Other amenities include a 24-hour business center, WiFi in public areas, and conference space. All 104 rooms provide conveniences like sofa beds and refrigerators, plus free WiFi and LCD TVs with cable channels. Other amenities available to guests include balconies, MP3 docks, and microwaves.
Best Western Royal Brock Hotel & Conference Centre offers 104 air-conditioned accommodations with MP3 docking stations and complimentary newspapers. Rooms open to balconies. 32-inch LCD televisions come with cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Guelph hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi (surcharge)

Parking and transportation

  • Self parking on site (surcharge)
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6 AM–10 AM
  • 1 restaurant
  • Room service available

Things to do

  • Fitness center
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Refrigerator
  • Sofa bed

Conveniences

  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Multilingual staff

Languages spoken

  • English
  • French
  • Spanish

Business services

  • 24-hour business center
  • Conference space (6492 square feet)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • In-room accessibility (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Fireplace in lobby
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/tub combination

Entertainment

  • 32-inch LCD TV
  • Cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

Outdoor space

  • Balcony

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board

See similar properties

Policies

Check-in

Check-in from 3 PM - 5 AM

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: CAD 50.00

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Breakage deposit: CAD 100 per stay

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • A pet fee will be charged
  • Late check-out fee: CAD 50.00 (subject to availability)
  • In-room microwave fee: CAD 10 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Plus Royal Brock
Best Western Plus Royal Brock Guelph
Best Western Plus Royal Brock Hotel
Best Western Plus Royal Brock Hotel Guelph
Best Western Royal Brock
Best Western Royal Brock Hotel
Royal Brock
Royal Brock Hotel
Best Western Plus Royal Brock Hotel And Conference Centre
Best Western Guelph
Royal Brock Hotel Guelph
Royal Brock Guelph
Best Western Plus Royal Brock Hotel Conference Centre
Royal Brock Hotel
Best Royal Brock & Conference
Best Western Royal Brock Hotel & Conference Centre Hotel
Best Western Royal Brock Hotel & Conference Centre Guelph
Best Western Royal Brock Hotel & Conference Centre Hotel Guelph

Frequently asked questions

3.7
Good
Rating 5 - Excellent. 125 out of 693 reviews
5 - Excellent 18%
Rating 4 - Good. 321 out of 693 reviews
4 - Good 46%
Rating 3 - Okay. 156 out of 693 reviews
3 - Okay 23%
Rating 2 - Poor. 71 out of 693 reviews
2 - Poor 10%
Rating 1 - Terrible. 20 out of 693 reviews
1 - Terrible 3%

3.8/5

Cleanliness

4.0/5

Staff & service

3.5/5

Property conditions & facilities

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2018

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The rooms were huge. Loved the location close to shopping, restaurants, and the university. Staff was lovely.
Stayed 3 nights in Sep 2018

3/5 Okay

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
This is not our first time stayed with Royal Brock Hotel, the previous experience was great that's why we came back again. The cleanliness was still good, breakfast was decent, yet the front desk staff was disappointing us. He had a negative attitude, ignored us when we stepped into the hotel, myself work in the hospitality industry, I can't believe that being a front desk agent can be this impolite. I didn't expect this from RB.
Stayed 2 nights in Jun 2018

3/5 Okay

It served the purpose.
I have chosen this hotel because of its close proximity to the local university (five minutes walk just across the street). I later found out that it was an old Best Westen now operating as Royal Brock. The hotel is no doubt very old and poorly maintained, a reason for the very reasonable rate. Much work is needed especially in the toilet. However, the staff at the reception (the only staff I have interacted with while staying there for two nights) was very friendly and helpful, the WiFi works good, and if one isn’t picky, the hotel does offer a simple breakfast for free every morning. Oh, and it does have a decent indoor pool.
Stayed 2 nights in Sep 2018

2/5 Poor

Liked: Staff & service
Disliked: Room comfort
The room is clean, but it's OLD, air con too loud
The staff is friendly and helpful, but I can see the budget very limited, feel sorry the front desk staff has to do EVERYTHING. The housekeeper didn't clean our room for 3 days, 1st day my husband put privacy sign on by mistake, next 2 days no sign was on, but still didn't clean the room, the toilet is ALMOST plugged, the sink is 80% plugged up, call front desk, sent plumber right away, WIFI is very weak which my son complained most, leaking water from the roof water all over the stairs after the big rain storm. Didn't try the breakfast at all. so no commend.
Stayed 3 nights in Sep 2018