Ratings based on 1,884 Verified Reviews

4.4 out of 5
82% of guests recommend
4.5 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.3 Hotel condition
Expedia-Verified Reviews
4 out of 5
by A verified traveller from Burlington

Posted Nov. 11, 2019
Only there overnight hotel was ok needed an overhaul
Comment from Hotel Management
Nov. 11, 2019 by Front Desk Reservations, Hotel Management
Hello Barrie, Thank you for your feedback. We are actually moving forward doing guestroom renovations just after January. 2020 will bring a new look for our rooms, and we are excited to see the outcome. All The Best Front Desk Reservations Kitchener Inn and Suites
5 out of 5
by A verified traveller from Kingston

Posted Nov. 10, 2019
Easy to find off the 401. Wish we had known you could ask for early check in.
Comment from Hotel Management
Nov. 10, 2019 by Front Desk Reservations, Hotel Management
Thanks very much for staying with us. We appreciate your feedback. Take care.
5 out of 5
by A verified traveller

Posted Nov. 10, 2019
Comment from Hotel Management
Nov. 10, 2019 by Front Desk Reservations, Hotel Management
Thanks very much for staying with us. We appreciate your feedback. Take care.
5 out of 5
by A verified traveller

Posted Nov. 10, 2019
Comment from Hotel Management
Nov. 10, 2019 by Front Desk Reservations, Hotel Management
Thanks very much for staying with us. We appreciate your feedback. Take care.
4 out of 5
by A verified traveller

Posted Nov. 9, 2019
Comment from Hotel Management
Nov. 10, 2019 by Front Desk Reservations, Hotel Management
Thanks very much for staying with us. We appreciate your feedback. Take care.
5 out of 5
by A verified traveller from Wheatley

Posted Nov. 7, 2019
Very inviting and my room was amazing and I loved my bed and the blankets
Comment from Hotel Management
Nov. 7, 2019 by Front Desk Reservations, Hotel Management
Hello, Thank you so much for taking the time to share your review. We are just thrilled to know you enjoyed an 'amazing' stay with us. We would love to welcome you again, should you be travelling this way. All the Best Front Desk Reservations Kitchener Inn and Suites
4 out of 5
by A verified traveller

Posted Nov. 6, 2019
Cleanliness was good breakfast was good room is sufficient
Comment from Hotel Management
Nov. 6, 2019 by Front Desk Reservations, Hotel Management
Hello, We thank you your feedback. We are delighted to know you enjoyed the complimentary breakfast. We are pleased to know the room worked well and you appreciated the cleanliness. It was our pleasure to have you stay with us, and it will be our pleasure to welcome you back again. All the Best Front Desk Reservations Kitchener Inn and Suites
5 out of 5
by A verified traveller from Sudbury on.

Posted Nov. 6, 2019
the breakfast is exelent we like the size of the rooms
Comment from Hotel Management
Nov. 6, 2019 by Front Desk Reservations, Hotel Management
Hello, We are very pleased to read your review. Thank you for commenting on the complimentary breakfast we are happy to know you enjoyed it. We also took note that you appreciated the size of the room. It was our pleasure to have you stay with us!! We would look forward to welcoming you again! Kind Regards, Front Desk Reservations Kitchener Inn and Suites
4 out of 5
by A verified traveller

Posted Nov. 6, 2019
Comment from Hotel Management
Nov. 6, 2019 by Front Desk Reservations, Hotel Management
Hello, Thank you for taking the time to share rating with us, We do hope your stay was enjoyable. We would love to welcome you back again anytime! Kind Regards, Front Desk Reservations Kitchener Inn and Suites
2 out of 5
by A verified traveller

Posted Nov. 4, 2019
Property is very date and is in need of a major upgrade.
Comment from Hotel Management
Nov. 4, 2019 by Front Desk Reservations, Hotel Management
Hello, We are sorry you didn't enjoy your stay with us as others guests may have had with us. We are aware, and that is why we are commencing with room renovations at the end of this year. Perhaps you will give us another try, after the reservations. Regards, Front Desk Reservations Kitchener Inn and Suites