Holiday Inn Express & Suites - Guelph, an IHG Hotel

Photo gallery for Holiday Inn Express & Suites - Guelph, an IHG Hotel

Primary image
Indoor pool
Indoor pool
Indoor pool
Desk, iron/ironing board, cribs/infant beds, rollaway beds

Overview of Holiday Inn Express & Suites - Guelph, an IHG Hotel

Holiday Inn Express & Suites - Guelph, an IHG Hotel

2.5 star property

4.1/5 Very good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Air conditioning
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment
Map
540 Silvercreek Parkway North, Guelph, ON, N1H 6N3

Explore the area

  • AirportKitchener, ON (YKF-Region of Waterloo Intl.)17 min drive
  • Popular LocationWest Montrose Covered Bridge17 min drive
  • Popular LocationElora Gorge Conservation Area21 min drive
  • Popular LocationZipline Extreme21 min drive

Choose dates to view prices

About this area

Guelph

Holiday Inn Express & Suites - Guelph, an IHG Hotel is located in Guelph. Guelph Civic Museum and River Run Centre are cultural highlights, and some of the area's popular attractions include Laser Quest and Cambridge Butterfly Conservatory. Check out an event or a game at Sleeman Centre, and consider making time for Bingemans, a top attraction not to be missed.

What's nearby

  • Church of Our Lady Immaculate - 5 min drive
  • Guelph Civic Museum - 9 min drive
  • West Montrose Covered Bridge - 17 min drive
  • Elora Gorge Conservation Area - 21 min drive
  • Zipline Extreme - 21 min drive

Getting around

  • Guelph Central Station - 11 min drive
  • Toronto Pearson Intl. Airport (YYZ) - 56 min drive

About this property

Holiday Inn Express & Suites - Guelph, an IHG Hotel

Hotel in Guelph with free breakfast and fitness center
Along with an indoor pool, this smoke-free hotel has a fitness center and a 24-hour business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a spa tub, a meeting room, and dry cleaning.
Holiday Inn Express & Suites - Guelph, an IHG Hotel offers 53 accommodations with complimentary newspapers and coffee/tea makers. LCD televisions come with digital channels. Refrigerators and microwaves are provided. Bathrooms include complimentary toiletries and hair dryers.

This Guelph hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

Languages spoken

English, French, Hindi, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Clean Promise (IHG)
Follows industry cleaning and disinfection practices of Ecolab (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast

Things to do

  • Fitness center
  • Indoor pool
  • Spa tub

Family friendly

  • Cribs/infant beds (surcharge)
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Rollaway/extra beds (surcharge)

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • 24-hour business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair accessible (may have limitations)

More

  • Fireplace in lobby
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Cribs/infant beds (surcharge)
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • Digital channels
  • LCD TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Phone

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - 5:30 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 25.0 per night
Cribs (infant beds) are available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: CAD 200.00 per stay

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Cribs (infant beds) are available for an additional fee
  • Rollaway bed fee: CAD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Guelph Holiday Inn Express
Holiday Inn Express Guelph
Holiday Inn Express Hotel Guelph
Holiday Inn Express Guelph Hotel
Holiday Inn Express Hotel And Suites Guelph
Holiday Inn Guelph
Guelph Holiday Inn
Holiday Inn Express & Suites - Guelph Ontario
Holiday Inn Express Suites Guelph
Holiday Inn Express & Suites - Guelph, an IHG Hotel Hotel
Holiday Inn Express & Suites - Guelph, an IHG Hotel Guelph
Holiday Inn Express & Suites - Guelph, an IHG Hotel Hotel Guelph

Frequently asked questions

Overall score and ratings

4.1

Very good

Rating 5 - Excellent. 179 out of 455 reviews
5 - Excellent 39%
Rating 4 - Good. 192 out of 455 reviews
4 - Good 42%
Rating 3 - Okay. 48 out of 455 reviews
3 - Okay 11%
Rating 2 - Poor. 17 out of 455 reviews
2 - Poor 4%
Rating 1 - Terrible. 19 out of 455 reviews
1 - Terrible 4%

4.3/5

Cleanliness

4.2/5

Staff & service

4.0/5

Amenities

4.2/5

Property conditions & facilities

3.1/5

Eco-friendliness

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fine, other than a minor maintenance issue involving the A/C. Issue didn't disrupt my stay.
Stayed 2 nights in Jun 2022

1/5 Terrible

Travelled with partner
Disliked: Cleanliness, staff & service, amenities
Unfortunately we were able to book this hotel without any notification that it has been transformed into a shelter. We were not made aware until arrived and one of the shelter staff informed us. We were then told to go to the Hampton Inn and suites, which did not have a room for us. Finally we were transferred to a room across town and made it into bed after midnight. Not an acceptable experience.
Stayed 1 night in May 2022

2/5 Poor

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I booked a room at the Holiday Inn - Guelph and arrived to the hotel feeling very uncomfortable and unsafe. There were several groups of “shady” looking people in the parking lot and others in front of the building were smoking drugs. The lobby was dirty and looked like it was non-operationable. I was greeted by 2 friendly volunteers that asked if they could help me and I told them I wanted to check-in (although at this point I was really wanting to turn around and leave and find another place to stay). They said this hotel is a homeless shelter and all customer Holiday Inn reservations are being honored at the Hampton Inn and Suites a few kms away. So I walked quickly back to my car and drove to the Hampton Inn and Suites. It took a while for the nice lady to find my reservation but I was relieved when she finally did. Nice room, comfortable bed and an awesome hot breakfast. But this review is not for Hampton Inn and Suites - it’s for the Holiday Inn. Why are you accepting reservations and then redirecting people? Why make me walk through that “shady” parking lot and into the homeless shelter lobby?
Stayed 1 night in Mar 2022

1/5 Terrible

Stayed 1 night in Mar 2022

5/5 Excellent

Stayed 2 nights in Jan 2022