Room type

Traditional Room, 2 Queen Beds

Max Occupancy: 4 guests (up to 3 children)

Traditional Room, 1 King Bed

Max Occupancy: 3 guests (up to 2 children)

Room, Accessible

Max Occupancy: 3 guests (up to 2 children)

Deluxe Room

Max Occupancy: 3 guests (up to 2 children)


Max Occupancy: 4 guests (up to 3 children)

Get an overview of this hotelFamily-friendly hotel with indoor pool and fitness center


This family-friendly Waterloo hotel is located in the business district, within a 10-minute walk of Conestoga Mall and City of Waterloo Museum. University of Waterloo is 2.6 mi (4.2 km) away.

Hotel Features

An indoor pool, a fitness center, and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and free train station pick-up are also provided. Other amenities include a spa tub, coffee/tea in the lobby, and a meeting room.

Room Amenities

All 102 rooms feature comforts like pillowtop beds and premium bedding, while conveniences include refrigerators and microwaves. Free WiFi and coffee makers are standard, as are LCD TVs with cable channels.

Hotel Amenities

Hotel Amenities

In addition to an indoor pool, Four Points by Sheraton Waterloo - Kitchener Hotel & Suites provides a spa tub and a fitness center. A computer station is located on site and high-speed wireless Internet access is complimentary. A bar/lounge is on site where guests can unwind with a drink. Event facilities measuring 400 square feet (37 square meters) include a meeting room. This family-friendly hotel also offers tour/ticket assistance, multilingual staff, and coffee/tea in the lobby. Parking is available onsite for a surcharge.

Four Points by Sheraton Waterloo - Kitchener Hotel & Suites is a smoke-free property.

  • 24-hour front desk 
  • Total number of rooms - 102 
  • Number of floors - 6 
  • Bar/lounge 
  • Breakfast available (surcharge) 
  • Coffee/tea in lobby 
  • Free newspapers in lobby 
  • Concierge services 
  • Dry cleaning/laundry service 
  • Elevator/lift 
  • Fireplace in lobby 
  • Fitness facilities 
  • Tours/ticket assistance 
  • Free WiFi 
  • Computer station 
  • Laundry facilities 
  • One meeting room 
  • Multilingual staff 
  • Luggage storage 
  • Conference space size (meters) - 37 
  • Year Built 1986 
  • Conference space size (feet) - 400 
  • Self parking (surcharge) 
  • Smoke-free property 
  • Free train station pickup 
  • Number of buildings/towers - 1 
  • Spa tub 
  • Indoor pool 
  • Television in lobby 

Family Friendly Amenities

  • Family Hotel  
  • Indoor pool  
  • Free Wi-Fi  
  • Rollaway/extra beds available  
  • Laundry facilities  
  • Refrigerator  
  • Microwave  


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi


Self parking (surcharge)

Room Amenities

  • Premium bedding 
  • Free newspaper 
  • Air conditioning 
  • Climate control 
  • Free local calls 
  • Refrigerator 
  • Coffee/tea maker 
  • Microwave 
  • Daily housekeeping 
  • Private bathroom 
  • Free toiletries 
  • Hair dryer 
  • Shower/tub combination 
  • Desk 
  • Iron/ironing board 
  • Rollaway/extra beds available 
  • Cribs/infant beds available 
  • Cookware, dishware, and utensils 
  • Blackout drapes/curtains 
  • Cable TV service 
  • HDTV 
  • Free WiFi 
  • Pillowtop mattress 
  • LCD TV 

Where to Eat

The Bistro 54/7 Bar - This restaurant serves breakfast and dinner.

Nearby Things to Do

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby 
  • Downhill skiing nearby 
  • Cross-country skiing nearby 
  • Snowmobiling nearby 
  • Snowshoeing nearby 
  • Mountain biking nearby 
  • Scooter/moped rentals nearby 
  • Hiking/biking trails nearby 
  • Golf lessons available nearby 


To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

  • Accessible path of travel 
  • Accessible bathroom 
  • Roll-in shower 
  • Accessible parking 
  • In-room accessibility 

Hotel Policies


Check-in time starts at 3 PM

Minimum check-in age is 19


Check-out time is noon

Payment types

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.


The charges below are included in your overall room price:
  • Resort fee
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Self parking fee: CAD 10 per day
  • Rollaway bed fee: CAD 10.00 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

We should mention

A resort fee is included in the total price displayed. Children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

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