DoubleTree by Hilton Kitchener

Photo gallery for DoubleTree by Hilton Kitchener

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Pool
Pool
Pool
Pillowtop beds, in-room safe, desk, blackout drapes

Overview of DoubleTree by Hilton Kitchener

DoubleTree by Hilton Kitchener

4.0 star property

4.2/5 Very good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Pet-friendly
  • Air conditioning
  • Breakfast available
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment
Map
30 Fairway Rd S, Kitchener, ON, N2A2N2

Explore the area

  • Popular LocationFairview Park7 min walk
  • Popular LocationChicopee Tube Park15 min walk
  • Popular LocationChicopee Ski and Summer Resort15 min walk
  • AirportKitchener, ON (YKF-Region of Waterloo Intl.)8 min drive

Choose dates to view prices

About this area

Kitchener

In the city center, DoubleTree by Hilton Kitchener is in an area with good shopping. Chicopee Tube Park and Grand River Rocks are local attractions and those in the mood for shopping can visit Fairview Park and Conestoga Mall. TheMuseum and Airborne Trampoline are also worth visiting. Spend some time exploring the area's activities, including skiing, golfing, and snowboarding.

What's nearby

  • Fairview Park - 7 min walk
  • Chicopee Tube Park - 15 min walk
  • Chicopee Ski and Summer Resort - 15 min walk
  • Rockway Golf Course - 4 min drive
  • Waterloo Region Museum - 10 min drive

Getting around

  • Kitchener Station - 11 min drive
  • Toronto Pearson Intl. Airport (YYZ) - 58 min drive

Restaurants

  • 126 Chinese Restaurant - 6 min walk
  • The Bent Elbow - 6 min walk
  • Bangkok Cuisine - 7 min walk
  • Wimpy's Diner - 8 min walk
  • Lin Hai Sushi - 11 min walk

About this property

DoubleTree by Hilton Kitchener

Art Deco hotel with conference center and 24-hour front desk
Along with a bar/lounge, this smoke-free hotel has a conference center and conference space. Free WiFi in public areas and free self parking are also provided. Additionally, concierge services, dry cleaning, and laundry facilities are onsite. All 75 rooms offer comforts like pillowtop beds and pillow menus, plus free WiFi and TVs with satellite channels. Guests will also find iPod docks, room service, and hydromassage showerheads.
DoubleTree by Hilton Kitchener offers 75 air-conditioned accommodations with iPod docking stations and safes. Beds feature pillowtop mattresses. A pillow menu is available. Televisions come with premium satellite channels and pay movies. Bathrooms include shower/tub combinations with hydromassage showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 6:30 AM–11:00 AM on weekends: CAD 18.95 for adults and CAD 11.95 for children
  • 1 bar
  • Room service available

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Ballroom
  • Front-desk safe
  • No elevators

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • Arabic
  • English
  • Filipino
  • Hindi
  • Japanese
  • Polish
  • Serbian
  • Spanish

Business services

  • Computer station
  • Conference center (10000 square feet of space)
  • Meeting rooms - 10

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • Grab bar near toilet
  • In-room accessibility
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Fireplace in lobby
  • Renovated entire property - December 2019
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Heating (climate-controlled)
  • Pillow menu
  • Pillow-top mattress
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/tub combination
  • Toothbrush and toothpaste (on request)

Entertainment

  • 42-inch TV
  • iPod dock
  • Pay movies
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Recycling
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 50 per pet, per stay, plus a deposit of CAD 50.00 per stay
Welcoming dogs only
2 per room (up to 50 lbs)
Pets cannot be left unattended
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! Up to 4 children stay free when using existing bedding
Rollaway/extra beds are available for CAD 20 per night
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • 4 percent destination fee will be charged

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: CAD 18.95 for adults and CAD 11.95 for children (approximately)
  • Pet deposit: CAD 50.00 per stay
  • Pet fee: CAD 50 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: CAD 20 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector, a security system, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Holiday Inn Hotel Kitchener-Waterloo
Holiday Inn Kitchener-Waterloo
Kitchener-Waterloo Holiday Inn
Holiday Inn Kitchener-Waterloo Hotel
Holiday Inn Kitchener Waterloo Conference Center
Holiday Inn Kitchener-Waterloo Conference Center Hotel
Holiday Inn Kitchener-Waterloo Conference Center Kitchener
Holiday Inn Kitchener-Waterloo Conference Center Hotel Kitchener
Sunbridge Kitchener
DoubleTree by Hilton Kitchener Hotel
DoubleTree by Hilton Kitchener Kitchener
DoubleTree by Hilton Kitchener Hotel Kitchener

Frequently asked questions

Overall score and ratings

4.2

Very good

Rating 5 - Excellent. 64 out of 130 reviews
5 - Excellent 49%
Rating 4 - Good. 43 out of 130 reviews
4 - Good 33%
Rating 3 - Okay. 10 out of 130 reviews
3 - Okay 8%
Rating 2 - Poor. 6 out of 130 reviews
2 - Poor 5%
Rating 1 - Terrible. 7 out of 130 reviews
1 - Terrible 5%

4.2/5

Cleanliness

4.3/5

Staff & service

3.8/5

Amenities

4.0/5

Property conditions & facilities

4.2/5

Eco-friendliness

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The property was located outside of the downtown area. It was quiet, but a little difficult to get to. Once we knew the route, it was no problem. We did not like the fact that our room drapes did not close properly. The end was somehow bunched up and we could not get it separated so we could close the curtains. We eventually had to move to a different rooom.
Stayed 1 night in May 2022

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 1 night in May 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very good!
Stayed 1 night in May 2022

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff were extremely warm and welcoming. I would definitely stay here again! Thank you for making my stay here so pleasant!
Stayed 1 night in Apr 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff was super nice!
Stayed 1 night in Apr 2022