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Comfort Inn Waterloo

Photo gallery for Comfort Inn Waterloo

Featured Image
Pool
Premium bedding, desk, laptop workspace, blackout drapes
Premium bedding, desk, laptop workspace, blackout drapes
Premium bedding, desk, laptop workspace, blackout drapes

Overview of Comfort Inn Waterloo

Comfort Inn Waterloo

2.5 out of 5

3.6/5 Good

Guests rated this property 3.7/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Pet-friendly
  • Air conditioning
  • Restaurant
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
190 Weber St N, Waterloo, ON, N2J3H4

Explore the area

  • Popular LocationWilfrid Laurier University12 min walk
  • Popular LocationClay and Glass2 min drive
  • Popular LocationPerimeter Institute for Theoretical Physics3 min drive
  • AirportKitchener, ON (YKF-Region of Waterloo Intl.)16 min drive

Choose dates to view prices

About this area

Waterloo

Located in Waterloo, Comfort Inn Waterloo is in the city center and near the airport. West Montrose Covered Bridge is a notable landmark and some of the area's popular attractions include Bingemans and Chicopee Tube Park. Check out an event or a game at Kitchener Memorial Auditorium Complex, and consider making time for Cambridge Butterfly Conservatory, a top attraction not to be missed. Spend some time exploring the area's activities, including skiing and golfing. Guests love the hotel's quiet location.

What's nearby

  • Wilfrid Laurier University - 12 min walk
  • Clay and Glass - 2 min drive
  • Perimeter Institute for Theoretical Physics - 3 min drive
  • Waterloo Park - 5 min drive
  • Waterloo Central Railway Station - 7 min drive

Getting around

  • Kitchener Station - 4 min drive
  • Pearson Intl. Airport (YYZ) - 67 min drive

Restaurants

  • Angels Family Restaurant — 1 min walk
  • Wendy's — 2 min walk
  • Holy Guacamole — 4 min walk
  • Johnny Fresco's — 4 min walk
  • Popeyes — 4 min walk

About this property

Comfort Inn Waterloo

Eco-friendly hotel with restaurant and 24-hour front desk
This smoke-free hotel features a restaurant, coffee/tea in a common area, and dry cleaning. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, a computer station, and free newspapers are onsite. All 85 rooms provide conveniences like refrigerators and microwaves, plus free WiFi and LCD TVs with cable channels. Premium bedding, coffee makers, and free weekday newspapers are among the other amenities available to guests.
Comfort Inn Waterloo offers 85 accommodations with coffee/tea makers and complimentary weekday newspapers. Beds feature premium bedding. 43-inch LCD televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows standard cleaning and disinfection practices of Commitment to Clean (Choice)
Follows industry cleaning and disinfection practices of Ecolab (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 1 restaurant
  • Coffee/tea in common area(s)

Family friendly

  • Free cribs/infant beds
  • Microwave
  • Refrigerator

Conveniences

  • Free newspapers in lobby
  • No elevators

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service

Languages spoken

  • English
  • French

Business services

  • Computer station

Outdoors

  • BBQ grill(s)
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Premium bedding

Bathroom

  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • 43-inch LCD TV
  • Cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Laptop-friendly workspace
  • Mobile key entry
  • Window screens

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 25 per pet, per stay
Dogs welcome
2 per room
Service animals are exempt from fees
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are not available
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: CAD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet fee: CAD 25 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section); guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation

Property is also known as

Comfort Inn Hotel Waterloo
Comfort Inn Waterloo
Waterloo Comfort Inn
Comfort Inn Waterloo Hotel
Comfort Inn Waterloo Ontario Hotel Waterloo
Comfort Inn Waterloo Hotel
Comfort Inn Waterloo Waterloo
Comfort Inn Waterloo Hotel Waterloo

Frequently asked questions

Overall score and ratings

3.6

Good

Rating 5 - Excellent. 98 out of 573 reviews
5 - Excellent 17%
Rating 4 - Good. 241 out of 573 reviews
4 - Good 42%
Rating 3 - Okay. 148 out of 573 reviews
3 - Okay 26%
Rating 2 - Poor. 52 out of 573 reviews
2 - Poor 9%
Rating 1 - Terrible. 34 out of 573 reviews
1 - Terrible 6%

3.7/5

Cleanliness

3.8/5

Staff & service

3.4/5

Amenities

3.4/5

Property conditions & facilities

2/5 Poor

Disliked: Cleanliness, amenities
Poor
Stayed 2 nights in Sep 2021

1/5 Terrible

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Could not refund, very disappointed
Stayed 1 night in Sep 2021

2/5 Poor

Travelled with partner
Disliked: Amenities, property conditions & facilities
The rooms are very basic and don't have coffee or a kettle in the unit and the coffee and tea amenities are very basic
Stayed 2 nights in Sep 2021

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service
Close to my daughters university and all amenities
Stayed 2 nights in Sep 2021

1/5 Terrible

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Asked for ground floor room and got the ONLY one without a walkout. Asked for different room and was told they are fully booked. 8 cars in the lot!!! Constant traffic with guys visiting the hookers with the walk outs. 4:30 banging at door and guy trying to open it multiple times was the topper. Room smelled like they used a gallon of pinesol, fridge was full of leftovers. Garbage bags full of everything under the sun outside of multiple rooms in the hallways. Never again will I stay here.
Stayed 1 night in Aug 2021