All properties in Guelph, Ontario, Canada
Save

Choose dates to view prices

Best Western Royal Brock Hotel & Conference Centre

Photo gallery for Best Western Royal Brock Hotel & Conference Centre

Outdoor pool

Overview of Best Western Royal Brock Hotel & Conference Centre

Best Western Royal Brock Hotel & Conference Centre

3.5 star property

7.4/10 Good

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Air conditioning
  • Gym
Map
716 Gordon Street, Guelph, ON, N1G1Y6

Guests rated this location 8.7/10 - Excellent

Explore the area

  • Popular LocationUniversity of Guelph Arboretum14 min walk
  • Popular LocationAlumni Stadium15 min walk
  • Popular LocationStone Road Mall17 min walk
  • AirportHamilton, ON (YHM-John C. Munro Hamilton Intl.)53 min drive

Room options

About this area

Guelph

Located in Guelph, Best Western Royal Brock Hotel & Conference Centre is in an area with good shopping. Spend some time exploring the area's activities, including golfing.
Visit our Guelph travel guideOpens in a new window
Map

What's nearby

  • Macdonald Stewart Art Centre - 14 min walk
  • University of Guelph Arboretum - 14 min walk
  • Alumni Stadium - 15 min walk
  • Stone Road Mall - 17 min walk
  • McCrae House - 3 min drive

Restaurants

  • Tim Hortons - 17 min walk
  • Williams Fresh Cafe - 16 min walk
  • Wendy's - 17 min walk
  • Tim Hortons - 16 min walk
  • Manhattans Pizza Bistro & Jazz Club - 14 min walk

About this property

Best Western Royal Brock Hotel & Conference Centre

3.5-star hotel
Free continental breakfast, dry cleaning/laundry services, and a fireplace in the lobby are just a few of the amenities provided at Best Western Royal Brock Hotel & Conference Centre. Stay connected with free in-room WiFi, and guests can find other amenities such as a gym and a 24-hour business center.
Other perks at this hotel include:
  • An outdoor pool
  • Free self parking
  • Free newspapers, multilingual staff, and an elevator
  • A TV in the lobby, smoke-free premises, and a banquet hall
  • Guest reviews say good things about the proximity to shopping and overall condition
Room features
All guestrooms at Best Western Royal Brock Hotel & Conference Centre boast thoughtful touches such as air conditioning, in addition to amenities like free WiFi and free newspapers. Guests reviews say good things about the comfortable rooms at the property.
Extra amenities include:
  • Bathrooms with shower/tub combinations and free toiletries
  • 32-inch LCD TVs with cable channels
  • Refrigerators, coffee/tea makers, and daily housekeeping

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6 AM–10 AM
  • Room service available

Things to do

  • Fitness center
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Refrigerator

Conveniences

  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Multilingual staff

Business services

  • 24-hour business center
  • Conference space (6492 square feet)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • In-room accessibility (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Fireplace in lobby
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination

Entertainment

  • Cable channels
  • MP3 dock
  • 32-inch LCD TV

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board

Similar properties

See similar properties

Guelph
Guelph
Parking included
Parking included
Guest rating 3.5+
Guest rating 3.5+
Air conditioned
Air conditioned
Family-friendly
Family-friendly
Hotel
Hotel
3 star
3 star

Policies

Check-in

Check-in from 3 PM - 5 AM

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: CAD 50.00

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Breakage deposit: CAD 100 per stay

We have included all charges provided to us by the property.

Optional extras

  • Late check-out fee: CAD 50.00 (subject to availability)
  • In-room microwave fee: CAD 10 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Plus Royal Brock
Best Western Plus Royal Brock Guelph
Best Western Plus Royal Brock Hotel
Best Western Plus Royal Brock Hotel Guelph
Best Western Royal Brock
Best Western Royal Brock Hotel
Royal Brock
Royal Brock Hotel
Best Western Plus Royal Brock Hotel And Conference Centre
Best Western Guelph
Royal Brock Hotel Guelph
Royal Brock Guelph
Best Western Plus Royal Brock Hotel Conference Centre
Royal Brock Hotel
Best Royal Brock & Conference
Best Western Royal Brock Hotel & Conference Centre Hotel
Best Western Royal Brock Hotel & Conference Centre Guelph
Best Western Royal Brock Hotel & Conference Centre Hotel Guelph

Frequently asked questions

Does Best Western Royal Brock Hotel & Conference Centre have a pool?

Yes, this property has an outdoor pool.

Is Best Western Royal Brock Hotel & Conference Centre pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Best Western Royal Brock Hotel & Conference Centre?

Self parking is free at this property.

What time is check-in at Best Western Royal Brock Hotel & Conference Centre?

Check-in is from 3 PM - 5 AM.

What time is check-out at Best Western Royal Brock Hotel & Conference Centre?

Check-out is at noon. Late check-out is available for CAD 50.00 (subject to availability).

Where is Best Western Royal Brock Hotel & Conference Centre located?

Situated in Guelph, this hotel is close to University of Guelph, Alumni Stadium, and Macdonald Stewart Art Centre. Also nearby are University of Guelph Arboretum and Stone Road Mall.

Can I cancel my reservation for free at Best Western Royal Brock Hotel & Conference Centre and receive a full refund?

Yes, Best Western Royal Brock Hotel & Conference Centre offers free cancellation on select room rates, because flexibility matters! Please refer to Best Western Royal Brock Hotel & Conference Centre cancellation policy on our site for more details about any exclusions or requirements.

Best Western Royal Brock Hotel & Conference Centre Reviews

Best Western Royal Brock Hotel & Conference Centre Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 125 out of 693 reviews" "
" "10 - Excellent 18%
Rating 8 - Good. 321 out of 693 reviews" "
" "8 - Good 46%
Rating 6 - Okay. 156 out of 693 reviews" "
" "6 - Okay 23%
Rating 4 - Poor. 71 out of 693 reviews" "
" "4 - Poor 10%
Rating 2 - Terrible. 20 out of 693 reviews" "
" "2 - Terrible 3%

7.6/10

Cleanliness

8.0/10

Staff & service

7.0/10

Property conditions & facilities

Reviews

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2018

10/10 Excellent

Lorry, Sudbury

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The rooms were huge. Loved the location close to shopping, restaurants, and the university. Staff was lovely.
Stayed 3 nights in Sep 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
This is not our first time stayed with Royal Brock Hotel, the previous experience was great that's why we came back again. The cleanliness was still good, breakfast was decent, yet the front desk staff was disappointing us. He had a negative attitude, ignored us when we stepped into the hotel, myself work in the hospitality industry, I can't believe that being a front desk agent can be this impolite. I didn't expect this from RB.
Stayed 2 nights in Jun 2018

6/10 Okay

Martin Chun Ying

It served the purpose.
I have chosen this hotel because of its close proximity to the local university (five minutes walk just across the street). I later found out that it was an old Best Westen now operating as Royal Brock. The hotel is no doubt very old and poorly maintained, a reason for the very reasonable rate. Much work is needed especially in the toilet. However, the staff at the reception (the only staff I have interacted with while staying there for two nights) was very friendly and helpful, the WiFi works good, and if one isn’t picky, the hotel does offer a simple breakfast for free every morning. Oh, and it does have a decent indoor pool.
Stayed 2 nights in Sep 2018

4/10 Poor

Marie, Vancouver BC

Liked: Staff & service
Disliked: Room comfort
The room is clean, but it's OLD, air con too loud
The staff is friendly and helpful, but I can see the budget very limited, feel sorry the front desk staff has to do EVERYTHING. The housekeeper didn't clean our room for 3 days, 1st day my husband put privacy sign on by mistake, next 2 days no sign was on, but still didn't clean the room, the toilet is ALMOST plugged, the sink is 80% plugged up, call front desk, sent plumber right away, WIFI is very weak which my son complained most, leaking water from the roof water all over the stairs after the big rain storm. Didn't try the breakfast at all. so no commend.
Stayed 3 nights in Sep 2018

6/10 Okay

Karelyn

May Have to Re Think Staying Again
Check in was fine. I liked that we were on the main floor and did not have to climb stairs. The rooms do have to be updated! Our room in particular was very damp and smelled like it. I am not sure if there is a water leak issue or what. Was not happy about that. At breakfast...they had run out of some of the food, but more was being made when I finally was able to talk to a girl who worked there. There were no plates or utensils when we showed up. I took it upon myself to fill the knives, forks and spoons as people needed them and no staff was around. There should be someone out there checking on these simple things all the time. Overall the breakfast was ok. These issues with the room were a problem the last time we stayed. May have to re think staying again.
Stayed 2 nights in Aug 2018

8/10 Good

Mal, Toronto ON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Price, location, room space, services at Front desk, breakfast are all good. Only one thing needs to take care of is the number of staffs serving breakfast. When supplies ran out, it took quite a while to be refilled which cause inconvenience.
Stayed 2 nights in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Large room but not clean
I checked in and found that the room is not clean yet and air-conditioning is running (seems like others are staying in the room). A lot hair in bathroom from previous guest. No elevator at conference building. It is not suitable for heavy luggage. However, the front staff is really nice and helpful.
Stayed 1 night in Aug 2018

10/10 Excellent

Jennifer, Charlottetown, PE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was our second stay at the Royal Brock Hotel in Guelph and would recommend it to anyone. The rooms are clean and beds are comfortable. The complimentary hot breakfast was good if a bit repetitive but saved going out somewhere. We didn't make use of the pool but it also looked clean and inviting. We would stay again for sure!
Stayed 3 nights in Aug 2018