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Reviews of Comfort Inn Kirkland Lake

2.5 out of 5
Comfort Inn Kirkland Lake
455 Government Rd W, Kirkland Lake, ON

Reviews

8.2

Very good

Rating 10 - Excellent. 87 out of 222 reviews" "
Rating 8 - Good. 84 out of 222 reviews" "
Rating 6 - Okay. 28 out of 222 reviews" "
Rating 4 - Poor. 15 out of 222 reviews" "
Rating 2 - Terrible. 8 out of 222 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a last minute stay. I have no complaints. Defiantly will stay here again in the future.
Stayed 1 night in Mar 2024

6/10 Okay

Richard

Stayed 1 night in Mar 2024

6/10 Okay

Jenessa

Liked: Staff & service
Disliked: Cleanliness
Bathroom was not very clean, staff was very kind however.
Stayed 1 night in Mar 2024

8/10 Good

Dean

Liked: Cleanliness, staff & service, property conditions & facilities
Nice comfortable bed and nice TV
Stayed 1 night in Feb 2024

10/10 Excellent

Jamie

Stayed 1 night in Feb 2024

10/10 Excellent

Gordon, Pickering

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Pamala

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Nice to have a hot breakfast.
Stayed 1 night in Dec 2023

6/10 Okay

Kelly

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service
Room was OK, halls were dingy and dirty. Breakfast was good, and food area and lobby was clean. Outside garbage was over flowing at the far side door. A little expensive for location and what you get but with limited options id stay again, it was fine.
Stayed 1 night in Sep 2023

8/10 Good

Gregory, Toronto

Stayed 1 night in Nov 2023

10/10 Excellent

Julie

Travelled with partner
Liked: Staff & service
I find the building needs an update, it feels old
Stayed 1 night in Oct 2023

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would definitely return
Stayed 1 night in Oct 2023

10/10 Excellent

Roderick

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was awesome
Stayed 4 nights in Sep 2023

8/10 Good

Susan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very nice and the room was fine. I was thrilled that there was a bathtub. (I am so tired of hotels converting to showers, when all I really want is to sit and soak, at the end of the day.) The room was a tad small, and the bathroom could use more counter space. I had to put some things on the back of the toilet, and that means a risk of things falling in. The worst part was the tv. The tv itself was too small, and the channel selection was absurdly bad. I had to go on my tablet to watch a movie. The room appeared to be quite clean and I didn't smell any smoke or other distasteful smells, so that was a real plus. Note: You have to carry your bags up stairs to their second floor. Given the size of the town, I wasn't disappointed in the hotel, and I would go back.
Stayed 3 nights in Sep 2023

10/10 Excellent

Farhad

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff , well greeting , clean room Thanks
Stayed 1 night in Sep 2023

10/10 Excellent

Kyle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good price, good choice of rooms!
Stayed 1 night in Sep 2023

10/10 Excellent

Rheal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

8/10 Good

Danielle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It’s a little outdated, but staff was great!
Stayed 1 night in Aug 2023
Response from Ola/GM on Aug 20, 2023
Thank you for your review.We are in the progress of major renovations and updates, much of the planned work was delayed due to the pandemic.Thank you for your patience, and we do hope to see you again, next time you’re in the area!

8/10 Good

Joanne

Stayed 1 night in Aug 2023

6/10 Okay

Barry

Travelled with partner
Liked: Cleanliness, staff & service
Air conditioning unit was very noisy on, off all night going through it's cycles
Stayed 1 night in Aug 2023

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, very good breakfast, room clesn and comfortable. 4 minutes to dining in downtown Kirkland Lake
Stayed 1 night in Aug 2023
Response from Ola/GM on Aug 10, 2023
Thanks so much for your kind words, it’s always great to receive positive feedback.We hope to see you again soon

6/10 Okay

Gale

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Bed very uncomfortable
Stayed 1 night in Jul 2023
Response from Ola/GM on Jul 31, 2023
Good morning!We are sorry to hear that you found the bed uncomfortable.We often receive compliments on our beds - they are all from the same manufacturer and were installed the same year.Perhaps another size of bed would have been preferable.Thanks for letting us know, we hope to see you again on your next visit to our area! :)

2/10 Terrible

Nora

Stayed 2 nights in Jul 2023
Response from Ola, GM on Jul 31, 2023
Good morning!Thank you for submitting the review.We are sorry to hear that you found the bed uncomfortable.Perhaps another bed size would have been preferable?Thanks again - we hope to see you again on your next visit to our area.

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place to be
this is my 4th time here. I like the quick access to my car from the room. Not a lot of hotels have this . I also asked the receptionist on my last day. He said on a temporary set up , he stays in one of the rooms for accomodation. Do you do that for employees? If you need a housekeeper , I am willing to do that if I will also have that temporary accomodation until I find a place on my own. I am willing to relocate from Hamilton.
Stayed 1 night in Jun 2023

10/10 Excellent

Charlene

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel staff was very friendly and accommodating. The rooms were clean the beds were extremely comfortable
Stayed 3 nights in Jul 2023

6/10 Okay

Jim, Carleton Place

Stayed 1 night in Jun 2023

10/10 Excellent

Shelley

Travelled with family
Liked: Cleanliness, staff & service
The only problem we had was the sink needs to be snaked and the toilet running loudly at night
Stayed 2 nights in May 2023

10/10 Excellent

Peter

Liked: Cleanliness, property conditions & facilities
It was excellent
Stayed 1 night in May 2023

4/10 Poor

tanya

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
.
Stayed 2 nights in Apr 2023

10/10 Excellent

Barbara

Stayed 1 night in Apr 2023

8/10 Good

Jeff

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was good
Stayed 2 nights in Apr 2023

10/10 Excellent

Kelly-Ann

Stayed 2 nights in Mar 2023

8/10 Good

Karen

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were on snowmobiles so it was great to be on ground floor and park sleds right outside our room. Front desk staff were super helpful from everything like checkin, minor room fixes, providing suggestions of where to go for dinner and calling us a taxi. We even booked a second night there for our return trip! Breakfast was very good as well!
Stayed 1 night in Mar 2023

10/10 Excellent

Stephen

Stayed 1 night in Feb 2023

2/10 Terrible

John

Stayed 1 night in Feb 2023
Response from Ola, General Manager on Feb 16, 2023
Good morning.We do not understand the review, as you never stayed at the hotel.Please advise if the reservation was under a different name or if any other changes were made. Thank you.

8/10 Good

Chris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked that it had ground floor rooms that we could enter from the parking lot. Also good for smokers to just pop outside quickly.
Response from Ola/GM on Jan 16, 2023
Thank you for submitting the review, it’s always great when you receive positive feedback!We hope to see you again on your next trip to our area.

10/10 Excellent

Steve

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great wedding trip
Great time
Stayed 1 night in Dec 2022
Response from Ola/GM on Jan 16, 2023
Thanks for the feedback! Much appreciated!

10/10 Excellent

Bryan

Stayed 1 night in Dec 2022
Response from Ola/GM on Jan 16, 2023
Thanks for the review of our hotel!

10/10 Excellent

joanna

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Very clean and quiet place with lovely staff.
Stayed 1 night in Dec 2022
Response from Ola/GM on Dec 10, 2022
Thank you for the great review! We are happy to learn that you enjoyed your stay, and hope to see you again on your next visit to our area.

10/10 Excellent

Ken

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great hotel for a weekend trip. Room was clean and quiet. Loved the DIY waffle breakfast.
Stayed 2 nights in Sep 2022

8/10 Good

Melissa

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Right place at the right time! No complaints
Stayed 1 night in Aug 2022

8/10 Good

Maz

Stayed 1 night in Aug 2022

10/10 Excellent

Doris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice quiet and comfortable place to stay. I could open the window and there was no traffic noise or fumes which was excellent. The bed was very comfortable and the room a good size. I would stay there again in future.
Stayed 3 nights in Aug 2022

2/10 Terrible

Cheryl

Stayed 1 night in Aug 2022

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were super friendly and the Continental Brekkie was pretty standard.
Stayed 2 nights in Aug 2022

10/10 Excellent

Ashley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thank you
It was great! The lady that checked us in had a great sense of humor. Everything was very clean and the beds were so comfortable.
Stayed 1 night in Jul 2022

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2022

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and accomodating.
Stayed 1 night in Jul 2022

10/10 Excellent

Johanne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is not a new, fancy place, but it's clean and the staff is very friendly and efficient. I would definitely stay here again.
Stayed 1 night in Jul 2022

10/10 Excellent

Wm Gary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
STAFF
Stayed 1 night in Jul 2022
Response from Ola/GM on Jul 7, 2022
We are happy to hear that you enjoyed your stay!

10/10 Excellent

Julia

Stayed 1 night in Jun 2022
Response from Ola/GM on Jun 19, 2022
We are happy that you enjoyed your stay!