[See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Da Vinci Gorilla Lodge Lodge in Kinigi with a winery and free breakfast ![Terrace/patio](https://images.trvl-media.com/lodging/20000000/19810000/19807400/19807372/fecf8b1c.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Reception](https://images.trvl-media.com/lodging/20000000/19810000/19807400/19807372/0be12ea6.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Dining tables](https://images.trvl-media.com/lodging/20000000/19810000/19807400/19807372/be6e12bf.jpg?impolicy=resizecrop&rw=297&ra=fit) ![BBQ/picnic area](https://images.trvl-media.com/lodging/20000000/19810000/19807400/19807372/1791a561.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Aerial view](https://images.trvl-media.com/lodging/20000000/19810000/19807400/19807372/0f997405.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Near the metro station, Da Vinci Gorilla Lodge offers a warm welcome with its free breakfast buffet and on-site restaurant. Savor wine at the attached winery or relax in the garden and playground with family while staying connected through in-room WiFi. 8.0 Very good ## Popular amenities - All-inclusive - Bar - Breakfast included - Room service - Kitchen - 24/7 front desk ## Room options ### Check availability for these dates Tonight [Oct. 5 - Oct. 6](https://www.expedia.ca/Hotel-Search?startDate=2025-10-05&endDate=2025-10-06&selected=19807372&PinnedHotelID=19807372&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-05&endDate=2025-10-06&selected=19807372&PinnedHotelID=19807372&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct. 6 - Oct. 7](https://www.expedia.ca/Hotel-Search?startDate=2025-10-06&endDate=2025-10-07&selected=19807372&PinnedHotelID=19807372&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-06&endDate=2025-10-07&selected=19807372&PinnedHotelID=19807372&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 10 - Oct. 12](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=19807372&PinnedHotelID=19807372&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=19807372&PinnedHotelID=19807372&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct. 17 - Oct. 19](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=19807372&PinnedHotelID=19807372&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=19807372&PinnedHotelID=19807372&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 5 of 5 rooms ![1 bedroom, in-room safe, individually decorated, individually furnished](https://images.trvl-media.com/lodging/20000000/19810000/19807400/19807372/375de102.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Comfort Suite ### Highlights Furnished patio Yard Separate dining area Separate sitting area Individually furnished Individually decorated Fireplace Heating - 329 sq ft - 1 bedroom - Sleeps 2 - 1 Queen Bed ![1 bedroom, in-room safe, individually decorated, individually furnished](https://images.trvl-media.com/lodging/20000000/19810000/19807400/19807372/2f0b44f2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Triple Room 8.0 Very good 1 review ### Highlights Furnished patio Yard Separate dining area Separate sitting area Individually furnished Individually decorated Fireplace Heating - 329 sq ft - Sleeps 3 - 3 Twin Beds ![Basic Double Room Single Use, 1 King Bed, Accessible, Garden View](https://images.trvl-media.com/lodging/20000000/19810000/19807400/19807372/5420da69.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Basic Double Room Single Use, 1 King Bed, Accessible, Garden View ### Highlights Furnished patio Yard Separate dining area Separate sitting area Individually furnished Individually decorated Fireplace Heating - 329 sq ft - Sleeps 1 - 1 King Bed ![Twin Room, Non Smoking, Mountain View](https://images.trvl-media.com/lodging/20000000/19810000/19807400/19807372/1b35251a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Twin Room, Non Smoking, Mountain View ### Highlights Furnished patio Yard Separate dining area Separate sitting area Individually furnished Individually decorated Fireplace Heating - Mountain view - Sleeps 2 - 1 Queen Bed OR 2 Twin Beds ![1 bedroom, in-room safe, individually decorated, individually furnished](https://images.trvl-media.com/lodging/20000000/19810000/19807400/19807372/w2880h2140x0y20-fd7dab24.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Cottage, Non Smoking, Mountain View ### Highlights Furnished patio Yard Separate dining area Separate sitting area Individually furnished Individually decorated Fireplace Heating - 2 bedrooms - Mountain view - Sleeps 3 - 1 Double Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FKinigi-Hotels-Da-Vinci-Gorilla-Lodge.h19807372.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FKinigi-Hotels-Da-Vinci-Gorilla-Lodge.h19807372.Hotel-Information) ## About the area Located in Kinigi, Da Vinci Gorilla Lodge is near a metro station and near theme parks. The area's natural beauty can be seen at Volcanoes National Park and Mount Bisoke, while Ellen DeGeneres Campus of the Dian Fossey Gorilla Fund and Red Rocks Arts Centre are cultural highlights. Be sure to check out the area's animals with activities such as game drives and game viewing. [Visit our Kinigi travel guide](https://www.expedia.ca/Kinigi.dx3000000599) [View more Lodges in Kinigi](https://www.expedia.ca/Kinigi-Lodges.d3000000599-aaLodges.Travel-Guide-Accommodation) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-1.43035%2C29.56126&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=kTmf1yDgz44FhLgkbK0fJjeNYnc=) Musanze District, Kinigi, Northern ### What's nearby - Ellen DeGeneres Campus of the Dian Fossey Gorilla Fund - 1 min drive - 0.4 km - Red Rocks Arts Centre - 3 min drive - 3.4 km - Musanze Caves - 11 min drive - 10.4 km - Cathedral of Ruhengeri - 15 min drive - 16.0 km - Musanze Modern Market - 16 min drive - 17.5 km ### Restaurants - ‪The Nest Bar - ‬2 min drive ## About this property ### Da Vinci Gorilla Lodge Lodge near a metro station At Da Vinci Gorilla Lodge, you can look forward to a free breakfast buffet, an attached winery, and a terrace. Sip and savor at this lodge, which boasts winery tours. The on-site restaurant offers breakfast, lunch, and dinner. In addition to a garden and a playground, guests can connect to free in-room WiFi. Additional perks include: - Free self parking - A roundtrip airport shuttle (surcharge), barbecue grills, and a 24-hour front desk - Tour/ticket assistance, luggage storage, and free newspapers Room features All guestrooms are individually furnished, and offer comforts such as fireplaces and heated floors, as well as thoughtful touches like furnished patios and laptop-friendly workspaces. Other conveniences in all rooms include: - Private fenced yards, wardrobes/closets, and heated floors - TVs with cable channels and DVD players - Separate sitting areas, separate dining areas, and kitchenettes ### All-inclusive details All-inclusive room rates at Da Vinci Gorilla Lodge are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply). ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/114000000/113150000/113145400/113145372/acebf241.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Grotta Resort Muhoza - Pool - Breakfast included - Spa - Parking included 10 Exceptional 1 review CA $330 CA $402 total includes taxes & fees Oct 7 - Oct 8 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-07&endDate=2025-10-08&selected=113145372&PinnedHotelID=113145372&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/25000000/24030000/24022500/24022500/254fa1da.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Five Volcanoes Boutique Hotel Cyuve - Pool - Breakfast included - Kids pool - Parking included 8.6 Excellent 8 reviews CA $608 CA $741 total includes taxes & fees Oct 8 - Oct 9 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-08&endDate=2025-10-09&selected=24022500&PinnedHotelID=24022500&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/46000000/45610000/45603600/45603591/d679dc95.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Tiloreza Volcanoes Ecolodge Cyuve - 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Nov 4 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-03&endDate=2025-11-04&selected=39815696&PinnedHotelID=39815696&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Roundtrip airport shuttle (surcharge) - Free secured, uncovered self parking on site ### Food and drink - Free buffet breakfast available daily 5:30 AM to 11:00 AM - A bar/lounge - A restaurant - Snack bar/deli ### Things to do - Playground - Private wine tours - Wine tours - Winery ### Family friendly - Dining table - DVD player - In-room kitchenette - Laundry facilities - Playground - Separate in-room dining area - Snack bar/deli ### Conveniences - 24-hour front desk - Free newspapers in lobby - Laundry facilities - Luggage storage ### Guest services - Dry cleaning/laundry service - Housekeeping (daily) - Tour and ticket assistance ### Outdoors - Barbecue grill - Garden - Terrace ### Accessibility - No elevator ### More - Designated smoking areas ## Room amenities ### Bathroom - Shower - Towels provided ### Entertainment - DVD player - TV with cable channels ### Food and drink - Dining table - Kitchenette - Limited room service - Separate dining area ### More - Access via exterior corridors - Connecting rooms available - Desk - Fireplace - Heated floor - Heating - Individual decor - Individual furnishings - Laptop workspace - Safe - Separate sitting area ## Policies ### Check-in Check-in start time: 1 PM; Check-in end time: midnight Contactless check-in available Late check-in subject to availability Late check-in fee: 40-percent of room rate for check-in between 11:00 AM and 9:30 AM Minimum check-in age: 18 ### Check-out Check-out before noon Contactless check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property If you are planning to arrive after 2:30 PM please contact the property in advance using the information on the booking confirmation At check-in, guests must provide a record of full COVID-19 vaccination ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available Cribs (infant beds) are available for RWF 15.0 per day ### Property payment types ## Important information ### Optional extras - Late check-in fee: 40-percent of room rate for check-in between 11:00 AM and 9:30 AM - A kitchen/kitchenette is available for an additional fee - Crib (infant bed) fee: RWF 15.0 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash Cashless transactions are available This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room ### We should mention This property does not have elevators The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation No pets and no service animals are allowed at this property ### Property is also known as Da Vinci Gorilla Lodge Kinigi Da Vinci Gorilla Kinigi Da Vinci Gorilla Da Vinci Gorilla Lodge Lodge Da Vinci Gorilla Lodge Kinigi Da Vinci Gorilla Lodge Lodge Kinigi ## Frequently asked questions ### Is Da Vinci Gorilla Lodge pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Da Vinci Gorilla Lodge? > Self parking is free at this property. ### What time is check-in at Da Vinci Gorilla Lodge? > Check-in start time: 1 PM; Check-in end time: midnight. Late check-in is available from 11:00 AM– 9:30 AM for a fee of 40%. ### What time is check-out at Da Vinci Gorilla Lodge? > Check-out is at noon. ### Does Da Vinci Gorilla Lodge provide a shuttle to the airport? > Yes, there's an airport shuttle. ### Are there all-inclusive benefits at Da Vinci Gorilla Lodge? > Some rate plans available at this property are all-inclusive. ### Where is Da Vinci Gorilla Lodge located? > Situated in Kinigi, this lodge is 0.2 mi (0.3 km) from Ellen DeGeneres Campus of the Dian Fossey Gorilla Fund and within 3 mi (5 km) of Red Rocks Arts Centre and Volcanoes National Park. Mount Bisoke and Dian Fossey Grave are also within 6 mi (10 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Da Vinci Gorilla Lodge Reviews 8.0 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.4 Cleanliness ### 10 Location ### 9.4 Staff & service ### 10 Eco-friendliness ### 9.0 Property conditions & facilities 10 - Excellent 9 8 - Good 2 6 - Okay 0 4 - Poor 2 2 - Terrible 2 ### 10/10 Excellent #### kevin Feb 27, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Lovely place. Fantastic staff From the moment you arrive to the moment you leave, the staff cannot do enough to make your stay a fantastic experience. Would highly recommend this hotel ##### kevin Stayed 1 night in Feb 2018 ### 10/10 Excellent #### Joanna Aug 12, 2024 Liked: Cleanliness, staff & service, property conditions & facilities This is a delightful small hotel in Kinigi, close to the Gorilla Experience headquarters. The rooms are in spacious huts with a fire and hot water bottles provided at night as it gets quite cold. The staff are extremely polite and helpful, lighting fires in the lounge and dining room at sunset and with little portable fires for each table. The setting is rustic and charming with 4 star facilities and don’t forget the wonderful complimentary foot massage and shoe cleaning after the gorilla trek. Delightful little hotel. ##### Joanna Stayed 1 night in Aug 2024 ### 10/10 Excellent #### Karen Aug 16, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Lovely and large room with king bed and a fire place. Ensuite was also large. They also put hot water bottles in our bed at turn down - such a lovely gesture. Staff are extremely helpful and welcoming. Food good and fresh too. We also saw a Golden Monkey there too. Nb. Worth noting that the laundry service doesn’t include ironing/pressing. ##### Karen Stayed 2 nights in Aug 2024 ### 8/10 Good #### Tyler G Jan 30, 2023 Liked: Staff & service, amenities, property conditions & facilities Exceedingly lovely staff. So many nice surprises like burning fireplaces in the rooms with hot water bottles in the beds, foot rubs and shoe cleanings after our hike. Mattresses were amazing. Food was quite good, the included breakfast is expansive. Very beautiful grounds. Live dancing one night. Lovely dog Sparky. A few words of caution: most of our showers did not have hot water. Drinks and dinner were pretty pricey, so would consider at least bringing your own bottled water. They didn’t have the best intel re: Mt. Bisoke hike, so we just took ourselves, got COVID tested and registered on site. ##### Tyler G Stayed 2 nights in Jan 2023 ### 2/10 Terrible #### Tammie Oct 4, 2024 I booked this hotel through Expedia. But, the hotel canceled on me due to overbooking on their part. They called me while i was in the car traveling to check in. I had to change reservations to another hotel. In addition, I never to this date, have received a refund. My bill on expedia was over $900. The hotel didn't bother informing expedia of their mistake. I am still waiting a refund. don't take a chance on this place. ##### Tammie Stayed 3 nights in Sep 2024 ### 4/10 Poor #### melissa Dec 23, 2022 ##### melissa Stayed 1 night in Dec 2022 ### 2/10 Terrible #### Tair Oct 31, 2022 ##### Tair Stayed 1 night in Oct 2022 ### 8/10 Good #### Verified traveller Jan 26, 2020 Liked: Cleanliness, staff & service, property conditions & facilities 房间很大,服务员都很热情,服务周到,但是热水不太好,我们三个人连续洗澡最后已经变成了凉水 ##### Verified traveller Stayed 1 night in Jan 2020 ### 10/10 Excellent #### Noemie Jun 4, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### BEST hotel in Rwanda. THANK YOU! Best hotel I have ever stayed in in Rwanda ! Absolutely LOVELY. food is delicious, staff is very nice, friendly, excelent ginger tea, they put hot water bottles in your bed to warm it up, nice fire etc. the BEST. thank you SO MUCH!!! ##### Noemie Stayed 2 nights in May 2019 ### 10/10 Excellent #### Marie-Louise May 11, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort We had an amazing time at Da Vinci Lodge. Very helpful staff and nice food. ##### Marie-Louise Stayed 2 nights in May 2019 ### 10/10 Excellent #### Verified traveller Feb 24, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great place with great people Super friendly and helpful people. Fireplace and hot water bottles. What a service. Great experience ##### Verified traveller Stayed 1 night in Feb 2019 ### 10/10 Excellent #### Manuel Nov 5, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Manuel Stayed 2 nights in Oct 2018 ### 4/10 Poor #### Cez Apr 3, 2018 Disliked: Staff & service #### Manager very unhelpful We had made a booking here through expedia which the hotel confirmed. When we arrived we were sent to another hotel without an explanation. The manager Ruth was very unhelpful in offering any explanation or even giving formal confirmation that our booking was cancelled. Sad that she ruined the experience - other staff seemed to be cheerful and friendly. ##### Cez Stayed 2 nights in Mar 2018 ### 10/10 Excellent #### Will, Vienna, VA Mar 30, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excellent Lodge for the Volcanoes National Park The lodges in this resort are very large and very pleasant. The staff couldn't be more helpful. Each evening of my stay, one of the staff built an excellent, long-lasting charcoal fire in my room, making sure the room stayed beautifully warm. The meals were very good and very well priced. After my two visits to the National Park, the hotel team gave a much-appreciated and very thorough foot massage. ##### Will Stayed 2 nights in Mar 2018