The rooms looked like the pictures. I booked a night for my brother and called the property, informed them my brother is driving from far away and would be checking in late. The lady I spoke to was nice but when my brother arrived, they waited over 30 minutes at the front desk for a key, mind you it was 11pm. And to top it off, the man at the front was very rude. Not exactly how you should be treated after waiting because of staff and then be treated rudely 👎