1 King Bed, Business Room, Nonsmoking

Reviews of Econo Lodge Kingsville

2 out of 5
Econo Lodge Kingsville
221 S. US 77 Bypass, Kingsville, TX

Reviews

7.8

Good

Rating 10 - Excellent. 200 out of 519 reviews" "
Rating 8 - Good. 166 out of 519 reviews" "
Rating 6 - Okay. 74 out of 519 reviews" "
Rating 4 - Poor. 41 out of 519 reviews" "
Rating 2 - Terrible. 38 out of 519 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Jacqueline

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It is not the finest hotel, however it looks like the rooms have been recently remodeled and for the price it is nice and confortable. Would i stay there again? Sure.
Stayed 2 nights in Apr 2024
Response from Christy N. on Apr 17, 2024
Jacqueline, Thank you for taking the time to complete the online survey. We appreciate your business and we look forward to having you come visit us again soon!

10/10 Excellent

Jose

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything great and nothing wrong
Stayed 2 nights in Apr 2024
Response from Christy N. on Apr 15, 2024
Jose, Thank you for taking the time to complete the online survey. We appreciate your business and look forward to seeing you again soon!

6/10 Okay

Guadalupe

Liked: Cleanliness
Disliked: Property conditions & facilities
EVERY THING WAS GOOD EXCEPT THE PARKING SPOTS THEY TOOOO CLOSEEE FROM ONE VEHICLE TO THE OTHER. ROOM WAS CLEAN STAFF OK.
Stayed 5 nights in Mar 2024
Response from Christy N. on Mar 28, 2024
Guadalupe, Thank you taking the time to complete the online survey. Feedback is very important to us and we hope that you will stay with us again.

8/10 Good

Shigefumi

Stayed 3 nights in Mar 2024
Response from Christy N. on Apr 15, 2024
Dear Shigefumi, Thank you for taking the time to complete the online survey. We appreciate your business and look forward to seeing you again soon!

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean. Staff was very responsive to our needs.
Stayed 2 nights in Mar 2024
Response from Christy N. on Mar 16, 2024
Dear Melanie,Thank you for taking the time to complete the online survey. We appreciate your business and look forward to seeing you again soon!

8/10 Good

Kayla

Travelled with partner
Liked: Cleanliness
It was good for a first time traveler
Stayed 3 nights in Mar 2024
Response from Christy N. on Mar 16, 2024
Dear Kayla, Thank you for taking the time to complete the online survey. We appreciate your business and look forward to seeing you again Kayla!

10/10 Excellent

ninfa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms always clean .customer service is very good
Stayed 2 nights in Mar 2024
Response from Christy N. on Mar 4, 2024
Dear Ninfa, Thank you staying with us! We always look forward to seeing you during your visit. Hope to see you again soon.

8/10 Good

Richard

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I have stayed here several times. There was an issue checking in because their system was down for several hours. The staff had no idea what to do. I came back much later to check in. (11 pm). Staff confirmed my reservation via a print out during the afternoon but couldn’t check me in. Last time I stayed here I got locked out of my room, key cards would not work and the staff key cards did not work either. After trying for an hour my card finally worked… Rooms are nice but not staying here again. Local staff said they couldn’t give me any credit or compensation
Stayed 1 night in Feb 2024
Response from Christy N. on Feb 23, 2024
Dear Richard, Thank you for taking the time to complete the online survey. We do apologize for the issue being down. We have contacted property support to solve this issue and we will be speaking with the staff on how to check in when system is down.

8/10 Good

Benny, Kyle

Liked: Cleanliness, staff & service, property conditions & facilities
👍
Stayed 1 night in Jan 2024
Response from Christy on Feb 5, 2024
Dear Benny, The entire team would like to Thank You for taking the time to complete the online survey and we appreciate your business. We hope the next time you are in town you decide to stay with us again!

10/10 Excellent

George

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pictures are actually what hotel rooms look like
Stayed 1 night in Jan 2024
Response from Christy on Feb 5, 2024
Dear George, The entire team would like to Thank You for taking the time to complete the online survey and we appreciate your business. We hope the next time you are in town you decide to stay with us again!

10/10 Excellent

Vishal

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean property and courteous staff
Stayed 1 night in Jan 2024
Response from Christy N. on Feb 5, 2024
Dear Vishal, The entire team would like to Thank You for taking the time to complete the online survey and we appreciate your business. We hope the next time you are in town you decide to stay with us again!

10/10 Excellent

Rex Covington

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome for the price
Very nice and clean room. Staff very helpful and friendly.
Stayed 1 night in Jan 2024
Response from Christy N. on Feb 5, 2024
Dear Rex,Thank you for taking the time to complete the online survey. We appreciate your business and we look forward to seeing you again soon.

10/10 Excellent

Praveen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Christy on Jan 4, 2024
Dear Praveen, Thank you for staying with us! We are happy to hear that you enjoyed your stay with us. We look forward to seeing you again.

10/10 Excellent

Helen

Stayed 1 night in Dec 2023
Response from Christy N. on Jan 4, 2024
Dear Helen, Thank you for staying with us! We are happy to hear that you enjoyed your stay with us. We look forward to seeing you again.

10/10 Excellent

ninfa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Christy on Dec 5, 2023
Dear Ninfa,Thank you for taking the time to complete the online survey. We appreciate your business and we are happy to hear you had an enjoyable stay with us! We hope to see you again soon.

10/10 Excellent

eduardo

Stayed 2 nights in Nov 2023
Response from Christy on Dec 5, 2023
Dear Eduardo,Thank you for taking the time to complete the online survey. We appreciate your business and we are happy to hear you had an enjoyable stay with us! We hope to see you again soon Eduardo.

8/10 Good

Lyle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from Christy on Dec 5, 2023
Dear Lyle,Thank you for taking the time to complete the online survey. We appreciate your business and we are happy to hear you had an enjoyable stay with us! We hope to see you again soon.

10/10 Excellent

Edward, Alvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Great value for the money. Very clean, staff was nice. I would stay here again.
Stayed 1 night in Nov 2023
Response from Christy on Nov 30, 2023
Dear Edward, Thank you for taking the time to complete the online survey. We are pleased to hear that you enjoyed your stay with us. We look forward to seeing you again soon!

10/10 Excellent

Jeannette

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cheap price.
Stayed 28 nights in Oct 2023
Response from Christy on Nov 30, 2023
Dear Jeannette, Thank you for taking the time to complete the online survey. We are pleased to hear that you enjoyed your stay with us. We look forward to seeing you again soon!

2/10 Terrible

Joshua

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Paid for the week but stayed 2 nights only. Not best experience
Stayed 4 nights in Nov 2023
Response from Christy on Nov 27, 2023
Dear Joshua, We are sorry to hear that you did not enjoy your stay with us. We will be speaking with the entire staff to ensure we handle things differently in the future.

10/10 Excellent

PAUL

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved staying there. Checking in and out was a breeze. Customer service is great. Nothing better than being greeted by a smile. Rooms are clean, comfortable and quiet. I slept great. Pool is nice and big. Location is great, plenty of choices for food and shopping close by.
Stayed 2 nights in Nov 2023
Response from Christy on Nov 24, 2023
Dear Paul,Thank you for taking the time to complete the online survey. We appreciate your feedback. We strive to ensure that every guest has an enjoyable stay. We look forward to seeing you again when your in the area.

10/10 Excellent

Michael, Schertz

Stayed 2 nights in Nov 2023
Response from Christy on Dec 5, 2023
Dear Michael,Thank you for taking the time to complete the online survey. We appreciate your business and we are happy to hear you had an enjoyable stay with us! We hope to see you again soon.

10/10 Excellent

Philip

Liked: Property conditions & facilities
Very clean and a great value. Better than lots of motels charging twice as much.
Stayed 1 night in Nov 2023
Response from Christy on Nov 13, 2023
Dear Philip,Thank you for taking the time to complete the online survey. We are very pleased to hear that you enjoyed your stay with us. We hope to see you again!

10/10 Excellent

ninfa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023
Response from Christy N. on Nov 2, 2023
Dear Ninfa, Thank you for taking the time to complete the online survey. We are very happy to hear that you enjoyed your stay. We appreciate your business and we look forward to seeing you again soon!

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and quiet
Staff was super helpful, room was clean. I wouldn't hesitate to stay here again.
Stayed 1 night in Oct 2023
Response from Christy N. on Oct 30, 2023
Dear Benjamin, Thank you for taking the time to complete the online survey. We are pleased to hear that you enjoyed your stay with us. We hope to see you again soon!

8/10 Good

Neal

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Christy N. on Oct 30, 2023
Dear Neal, We are very happy to hear that you enjoyed your stay with us! We love to hear good feedback. See you again soon!

10/10 Excellent

Hester

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was excellent. Didn’t expect it would be so nice. I would stay here again definitely.
Stayed 1 night in Oct 2023
Response from Christy on Oct 22, 2023
Dear Hester, Thank you for taking the time to complete the online survey. We appreciate your business and we look forward to seeing you again soon!

8/10 Good

Evelyn

Stayed 2 nights in Oct 2023
Response from Christy on Oct 19, 2023
Dear Evelyn,Thank you for taking the time to complete the online survey. We appreciate your business and look forward to seeing you again soon!

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Christy on Oct 18, 2023
Dear Daniel, Thank you for taking the time to complete the online survey. We are happy to hear that you enjoyed your stay with us and we hope to see you again soon!

8/10 Good

Juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
SEE YOU AGAIN
Awesome as always
Stayed 1 night in Oct 2023
Response from Christy on Oct 18, 2023
Dear Juan, Thank you for taking the time to complete the online survey. We are happy to hear that you enjoyed your stay with us and we hope to see you again soon!

4/10 Poor

Maria, Pearland

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The facility and grounds look run down and dirty, nothing appealing to the place from the outside. The room appeared to be dirty, finding hair on top of the toilet and on the bed and stains on the sheets and bed-skirt.
Stayed 1 night in Oct 2023
Response from Christy on Oct 18, 2023
Dear Maria, We are sorry to hear that you were happy with your stay. We wish that you would had informed us so we could had moved you to a clean room. We will be speaking with the entire team to ensure we handle these issues better.

4/10 Poor

Marco

Stayed 1 night in Oct 2023
Response from Christy on Oct 11, 2023
Dear Marco,Thank you for taking the tie to complete the online survey. We want to apologize for failing to meet your expectations. We will be speaking with the entire team. We hope that you will consider staying with us in the future.

10/10 Excellent

Stacy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay again
Response from Christy on Oct 7, 2023
Dear Stacy,Thank you for taking the time to complete the online survey. We appreciate your business and look forward to seeing you again soon!

8/10 Good

Omar

Liked: Cleanliness
Stayed 2 nights in Sep 2023
Response from Christy on Oct 2, 2023
Dear Omar, Thank you for taking time to complete the online survey. We appreciate your business and we look forward to seeing you again soon!

10/10 Excellent

Seth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked it last minute but would definitely book it again!
Stayed 1 night in Sep 2023
Response from Christy on Sep 29, 2023
Seth, Thank you for taking time to complete the online survey. We appreciate your business and look forward to seeing you again soon!

2/10 Terrible

Deborah

Travelled with pets
I’m extremely disappointed. I chose this place because it was pet friendly. Only to show up and have them charge me extra for my pet. Nowhere on your website did it mention any pet fees. In addition to a larger deposit that won’t be refunded until 5-7 days from now. Ridiculous! Talk about bait and switch. If I would have known I would have stayed at the nicer hotel down the road, it ended up costing just as much!
Stayed 1 night in Sep 2023
Response from Christy N. on Sep 25, 2023
Dear Deborah, Thank you for taking the time to complete the online survey. We appreciate all feedback and will pass this to management. We hope that you will consider staying with us again in the future.

10/10 Excellent

Juan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok
Stayed 1 night in Sep 2023
Response from Christy on Sep 16, 2023
Dear Juan, Thank you for taking the time to complete the online survey. We appreciate your business.

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Christy on Sep 16, 2023
Dear Veronica, Thank you for completing the online survey. We appreciate your business.

8/10 Good

Laura

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
The staff was very friendly and helpful. The rooms were nice for the price. Would definitely stay there again.
Stayed 2 nights in Sep 2023
Response from Christy on Sep 12, 2023
Dear Laura, Thank you for taking the time to complete the online survey. We appreciate your business and are very pleased to hear that you enjoyed your stay. We hope to see you again in the future Laura!

8/10 Good

Daisy

Travelled with family
Liked: Cleanliness, staff & service
Clean rooms
The hotel was very nice and clean. I just do not like how you they do not turn on the air condition prior to my arrival. The room was hot and took awhile for the room to reach cooling temperature. Also, there is a $150 deposit for pet fee I was unaware about. Other than that the rooms were very clean and beds were comfortable.
Stayed 1 night in Sep 2023
Response from Christy N. on Oct 30, 2023
Dear Daisy, Thank you for completing the online survey. We try and turn on A/C's for incoming arrivals but we do want to apologize for not having it on for you. The deposit is just in case there are damages in the room. As long as there is not we will release the hold we do on a credit card and can take 7-10 business days depend on your bank.

10/10 Excellent

Gigi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and cold when we got in. No breakfast or pool but we dont usually take advantage of either when they are. Coffee maker and hairdryer in room. Travel size shampoo conditioner and soap. Refrigerator was cold. Overall for the price it is good.
Stayed 1 night in Sep 2023
Response from Christy on Sep 11, 2023
Dear Gigi, Thank you for taking the time to complete the online survey. We appreciate your business and are pleased to hear that you enjoyed your stay. We are sorry that we do not have breakfast. Our pool hours are from 10 am to 10 pm. We hope that you will come back and stay with us!

10/10 Excellent

Brenda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Updated, pristine property. Top notch for this brand. We were very surprised by how nice it is, especially for such a reasonable price. Clean, well maintained rooms and public spaces. Friendly staff.
Response from Christy on Sep 4, 2023
Dear Brenda, Thank you for taking the time to complete the online survey. We are happy to hear that you enjoyed your stay with us and we look forward to seeing you again soon!

10/10 Excellent

Rushil, Houston

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice property and excellent service. I will surely recommand others to stay at Econo Lodge.
Stayed 4 nights in Aug 2023
Response from Christy on Aug 23, 2023
Dear Rushil, Thank you for taking the time to complete the online survey. We are happy to hear that you enjoyed your stay and we look forward to seeing you again soon!

2/10 Terrible

Nischala

Travelled with family, Travelled with family and small children, Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Very poor facilities
Stayed 1 night in Aug 2023
Response from Christy on Aug 6, 2023
Dear Nischala, We are sorry to hear that you did not enjoy your stay with us. We apologize for the inconvenience. We will be speaking with the entire staff to ensure this does not happen again.

10/10 Excellent

Blanca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Christy on Aug 6, 2023
Dear Blanca, Thank you for taking the time to complete the online survey. We appreciate your business and we are always glad to hear positive feedback from guests.

10/10 Excellent

Dorothy

Stayed 1 night in Jul 2023
Response from Christy on Jul 17, 2023
Dear Dorothy, Thank you for taking the time to complete the online survey. We appreciate your business and look forward to seeing you again!

10/10 Excellent

Stefanie

Liked: Cleanliness, staff & service, property conditions & facilities
The pool was closed for maintenance, other than that nothing else.
Stayed 2 nights in Jul 2023
Response from Christy on Jul 10, 2023
Dear Stefanie, Thank you for taking the time to complete the online survey. We appreciate your business and we look forward to seeing you again soon!

4/10 Poor

Liliana

Business traveller
Disliked: Staff & service
I didn’t like it no breakfast serve we can use the pool
Stayed 1 night in Jun 2023
Response from Christy on Jul 6, 2023
Dear Lilana, Thank you for completing the online survey. Our site does not show that we have breakfast as well as the 3rd party sites. We are extremely sorry and we are working on getting the pool up and running soon!

10/10 Excellent

Douglas

Travelled with family, Business traveller, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
I was delightfully surprised that a motel that cost so little would be so clean, courteous, and overall nice place to stay.
Stayed 2 nights in Jun 2023
Response from Christy on Jun 26, 2023
Dear Douglas,Thank you for taking time to complete the online survey. On behalf of the entire team we are extremely happy to hear you enjoyed your stay with us and hope to see you again soon!

6/10 Okay

Aracelli

Travelled with family and small children, Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The rooms looked like the pictures. I booked a night for my brother and called the property, informed them my brother is driving from far away and would be checking in late. The lady I spoke to was nice but when my brother arrived, they waited over 30 minutes at the front desk for a key, mind you it was 11pm. And to top it off, the man at the front was very rude. Not exactly how you should be treated after waiting because of staff and then be treated rudely 👎
Stayed 1 night in Jun 2023
Response from Christy on Jun 23, 2023
Dear Aracelli, Thank you for taking time to complete the online survey. On behalf of our entire team we want to apologize for any inconvenience we may have caused. We like to assure that each of our guests are very important so we do have our employees do a walk around of our property.