4.6/5Wonderful! (273 reviews)
I rented a "Standard Pet Room", which was $15 more expensive than a Standard Room, because we travel with our small dog. Yet, at check-in, the staff were all surprised that we had a dog with us, and we were charged $17.25 extra. Who would rent a "Pet Room" if they are not travelling with a dog? We were told next time we should rent a Standard Room, as all rooms are pet-friendly, the fee is just for extra room cleaning at departure. We will know for next time! Expedia should not offer a "Pet Room" as an option if it does not mean that you are going to have a pet with you in the room. It made for a very frustrating situation!
Reviewed on May 22, 2021