Interior entrance
Check availability

Reviews of Queen's University - David C. Smith House - Campus Accommodation

2.5 out of 5
Queen's University - David C. Smith House - Campus Accommodation
222 Stuart Street, Queen’s University, Kingston, ON

Reviews

8.2

Very good

Rating 10 - Excellent. 75 out of 211 reviews" "
Rating 8 - Good. 86 out of 211 reviews" "
Rating 6 - Okay. 35 out of 211 reviews" "
Rating 4 - Poor. 13 out of 211 reviews" "
Rating 2 - Terrible. 2 out of 211 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Connor

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Very clean, fairly quiet, and close to downtown.
Stayed 2 nights in Aug 2021

6/10 Okay

Sylvia

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The room was clean and bright and the bathroom was in good working order. There was lots of room to store clothes. The bed was comfortable. The staff was friendly but not always helpful for someone from out of town. The hallway was very noisy until late at night and every sound in the hall could be heard. No ice. No alarm clock. No restaurant services. Pillows not very comfortable.Cleaning staff started early and very loud and noisy. Difficult to get a good rest. Will not return.
Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2021

6/10 Okay

Monique

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The building was clean.
Stayed 2 nights in Aug 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Extremley clean. The beds and pillows were very comfy. Had a great sleep
Stayed 1 night in Aug 2021

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The only reason it’s not getting an absolutely terrible rating is that the staff seemed helpful in trying to help out. The environmental concern is the AC is much too cold, wasting energy. People are yelling at all hours of the night in the halls and have no regard for others. Sure it’s a dorm, but there are rules and guests are adults. Have some consideration for others beyond yourself wish self. You get what you pay for but dorms aren’t supposed to be this expensive!! It’s ridiculous.
Stayed 1 night in Aug 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was excellent as we had booked a tour at the Kingston Penitentiary. I had only seen the diagram of the room layout and when we arrived the rooms were so much smaller than I had expected. No big deal. It suited our needs just fine. The people at check in were super friendly and very helpful. The hallways echoed a lot and it was rather noisy as we were right next to the elevators. No big deal. Although, what was rather annoying was one of the cleaning staff was walking down the hallway actually yelling - "hello" at 8:00 in the morning - I looked out of my door to see what she wanted and she apologized and said she was looking for other staff members. And a second staff member was yelling down the hallway minutes later....A bit discourteous and unthoughtful to those that may have been sleeping in. There was lots of parking available in and around the residence. We were a bit confused by the large parking lot up Albert street as we weren't sure if we should park underground or not. But we ended up parking on a side street next to the residence and getting up in the morning to put money in the meter at 8:00 am. Great option for accomodations if you are on a budget and perhaps want a campus experience! Beds were fairly comfortable. No complaints.
Stayed 1 night in Aug 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was unique staying in a Dorm Room. It was an inconvenience to park offsite for free parking.
Stayed 1 night in Aug 2021

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location but uncomfortable & dirty
In general the rooms were uncomfortable and dirty but the bathroom, especially the shower was extremily dirty, we put our crocs on to shower.
Stayed 1 night in Aug 2021
Response from Smith Front Desk on Aug 21, 2021
Thank you for choosing Queen's Summer Accommodations ant taking time to leave a review about your stay. We apologize your stay was not to your liking. We do take all comments and concerns very seriously. We are a department of Student Affairs, our revenue and services support vital student life programs and contribute to the University’s learning environment.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Correct mais petite salle de bain
Équipe très serviable et gentille. Les chambres sont bonnes mais la salle de bain très petite. L’établissement dispose de cuisine que l’on peut utiliser
Stayed 1 night in Aug 2021
Response from Smith Front Desk on Aug 21, 2021
Thank you for choosing Queen's Summer Accommodations ant taking time to leave a review about your stay. We do take all comments and concerns very seriously. We are a department of Student Affairs, our revenue and services support vital student life programs and contribute to the University’s learning environment.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot a block from the lake front park and 15 minute walk (I walk fast) from down town. Clean and comfortable and staff were really friendly and helpful. It is a university dorm, so austere. The parking is 2 blocks away and one block is a construction zone, so very isolated late at night.
Stayed 2 nights in Aug 2021
Response from Smith Front Desk on Aug 21, 2021
Thank you for choosing Queen's Summer Accommodations and leaving feedback about your stay. We look forward to seeing you again next summer.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2021
Response from Smith Front Desk on Aug 21, 2021
Thank you for choosing Queen's Summer Accommodations and leaving feedback about your stay. We look forward to seeing you again next summer.

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Only thing is close to the water but no food or coffee place even close by.
Stayed 1 night in Aug 2021
Response from Smith Front Desk on Aug 21, 2021
Thank you for choosing Queen's Summer Accommodations ant taking time to leave a review about your stay. We apologize your stay was not to your liking. We do take all comments and concerns very seriously. We are a department of Student Affairs, our revenue and services support vital student life programs and contribute to the University’s learning environment.

4/10 Poor

Stephanie

Liked: Staff & service
Disliked: Cleanliness
Tv was broken Too much noise Cleaning staff we talking outside our rooms at 8am getting organized.
Stayed 1 night in Aug 2021
Response from Smith Front Desk on Aug 21, 2021
Thank you for choosing Queen's Summer Accommodations ant taking time to leave a review about your stay. We apologize your stay was not to your liking. We do take all comments and concerns very seriously. We are a department of Student Affairs, our revenue and services support vital student life programs and contribute to the University’s learning environment.

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Positive experience. Clean, simple.
Stayed 3 nights in Aug 2021
Response from Smith Front Desk on Aug 21, 2021
Thank you for choosing Queen's Summer Accommodations ant taking time to leave a review about your stay. We do take all comments and concerns very seriously. We are a department of Student Affairs, our revenue and services support vital student life programs and contribute to the University’s learning environment.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very friendly
Stayed 1 night in Aug 2021
Response from Smith Front Desk on Aug 21, 2021
Thank you for choosing Queen's Summer Accommodations ant taking time to leave a review about your stay. We are a department of Student Affairs, our revenue and services support vital student life programs and contribute to the University’s learning environment.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were a last minute replacement for a hockey tournament and prices elsewhere were crazy. The booking was 2 dorm rooms with a connected bathroom which was perfect as I was travelling with my daughter and her friend. Mattresses weren't the greatest but comfortable enough. Rooms were basic but clean. Overall good value for money for Kingston in the summer.
Stayed 1 night in Aug 2021
Response from Smith Front Desk on Aug 21, 2021
Thank you for choosing Queen's Summer Accommodations ant taking time to leave a review about your stay. We do take all comments and concerns very seriously. We are a department of Student Affairs, our revenue and services support vital student life programs and contribute to the University’s learning environment.

10/10 Excellent

Dana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

10/10 Excellent

ashley

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property was clean and fairly centrally located. What I didnt like was how I could hear absolutely everything clearly in the hallway. People were having conversations around midnight which woke me up. The might want to consider a bit of soundproofing
Stayed 2 nights in Aug 2021

10/10 Excellent

Verified traveller

Liked: Staff & service, property conditions & facilities
Only issue was the bed. Was not a regular Queen bed. My husband and I slept in seperate sides of the room.
Stayed 1 night in Jul 2021
Response from Smith Front Desk on Aug 7, 2021
Thank you for choosing Queen's Summer Accommodations. Our rooms are set up to accommodate our students during the school year and we expect only 1 student per room for their academic stay. We are happy you enjoy your stay. Please stay with us again soon.

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
food was not close
Stayed 2 nights in Aug 2021
Response from Smith Front Desk on Aug 6, 2021
Thank you for choosing Queen's Summer Accommodations and taking time to leave feedback about your stay. We are pleased you enjoyed your stay with us. Enjoy your summer.

10/10 Excellent

Shannon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I appreciate the friendliness of the welcome, the cleanliness of the room and the pleasant location close to the water's edge and downtown Kingston. It is easy to find if you have a map...just two turns off the highway when coming from the west. It is very quiet at night, has a comfortable mattress and warm duvet to counter the air-conditioning. The two room with adjoining bathroom offers privacy, yet you are close to the children, perhaps, on the other side of the bathroom....reassuring for them if they are little. I couldn't be happier with the accommodation and affordable price.
Stayed 1 night in Aug 2021
Response from Smith Front Desk on Aug 6, 2021
Thank you for choosing Queen's Summer Accommodations and taking time to leave feedback about your stay. We are pleased you enjoyed your stay with us. Enjoy your summer.

4/10 Poor

Verified traveller

Disliked: Amenities
It’s not at all sound proof so if people on your floor are being loud, regardless of where on the floor they are, you will hear it
Stayed 1 night in Aug 2021
Response from Smith Front Desk on Aug 7, 2021
Thank you for choosing Queen's Summer Accommodations and taking time to leave feedback about your stay.. Enjoy your summer.

10/10 Excellent

Zaheer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2021
Response from Smith Front Desk on Aug 7, 2021
Thank you for choosing Queen's Summer Accommodations and taking time to leave feedback about your stay.. Enjoy your summer.

6/10 Okay

Susan

Stayed 2 nights in Jul 2021

10/10 Excellent

Verified traveller

Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2021
Response from Smith Front Desk on Aug 1, 2021
Thank you for choosing Queen's Summer Accommodations we hope you will stay with us again soon.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place.
Stayed 1 night in Jul 2021
Response from Smith Front Desk on Jul 31, 2021
Thank you for choosing Queen's Summer Accommodations. Please stay with us again soon.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location!!!!
Stayed 1 night in Jul 2021
Response from Smith Front Desk on Jul 26, 2021
Thank you for choosing Queen's summer accommodations and taking time to leave feedback about your stay. We hope you stay with us again soon.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Queen's residence is the perfect place to stay while visiting Kingston because it's walking distance to downtown and it's reasonably priced. The reception staff is also very welcoming, and the room(s) have everything that one needs during a stay (minus personal toiletries- that you need to bring yourself). Parking is also convenient.
Stayed 2 nights in Jul 2021
Response from Smith Front Desk on Jul 26, 2021
Thank you for choosing Queen's summer accommodations and taking time to leave feedback about your stay. We hope you stay with us again soon.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location.there was a shared rest room with refrigerator, stove and microwave to cook and some dining tables to have dinner. The room is clean and the bed is comfortable. Bathroom is bit small but enough for us. We had a good stay.
Stayed 1 night in Jul 2021
Response from Smith Front Desk on Jul 9, 2021
Thank you for choosing Queen's Summer Accommodations and taking time to leave feedback about your stay. We value your comments. We hope you will stay with us again soon, Enjoy your summer.

6/10 Okay

Verified traveller

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities
You get what you pay for
Stayed 2 nights in Jul 2021
Response from Smith Front Desk on Jul 9, 2021
Thank you for choosing Queen's Summer Accommodations and taking time to leave feedback about your stay. T We value your comments. We hope you will stay with us again soon, Enjoy your summer.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
I didn't like the water tap in the bathroom. An unadjustable Moen tap that only sprayed warm water. Had to drink warm water! There was a room fridge but no access to a microwave or kettle. An electric vehicle battery charger was close by though.
Stayed 1 night in Jul 2021
Response from Smith Front Desk on Jul 6, 2021
Thank you for choosing Queens Summer Accommodations and taking time to leave your review. We appreciate your comments. We hope you come back and stay with us again soon. Enjoy your summer.

6/10 Okay

LI

Stayed 1 night in Jul 2021
Response from Smith Front Desk on Jul 6, 2021
Thank you for choosing Queens Summer Accommodations and taking time to leave your review. We appreciate your comments. We hope you come back and stay with us again soon. Enjoy your summer.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really liked the ease of parking the car across from the building. I was impressed by the security precautions and the attention to COVID rules. It was an adventure trying to get the elevator to operate (room key needed) but that was just extra security so fine with me. I can't think of a thing I didn't expect or like. It is after all a residence not a five star hotel as the price reflects quite nicely. Well done!
Stayed 1 night in Jul 2021
Response from Smith Front Desk on Jul 6, 2021
Thank you for choosing Queens Summer Accommodations and taking time to leave your review. We appreciate your comments. We hope you come back and stay with us again soon. Enjoy your summer.

10/10 Excellent

Mary

Stayed 1 night in Jul 2021
Response from Smith Front Desk on Jul 3, 2021
Thank you for choosing Queen's Summer Accommodations and taking time to leave a review of your stay. We hope you will come back and stay with us again soon. Enjoy your summer.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities
The staff are very friendly and helpful. The location is very convenient - 1 minute walk to the lakeshore.
Stayed 1 night in Jun 2021
Response from Smith Front Desk on Jun 26, 2021
Thank you for choosing Queen's Summer Accommodations and taking the time to leave a review. We hope you will stay with us again soon. enjoy Your Summer

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2019
Response from Connie on Aug 28, 2019
Thank you for choosing Queen's Summer Accommodations. We hope you will stay with us again next year.

8/10 Good

Mike

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good Basic Accommodation in a Great Location
Basic, but clean accommodation. Adjoining rooms with shared bathroom worked well for us as a family. Mattresses weren’t the comfiest, but OK. Check in/out very easy. Parking quite expensive. Easy walking distance into town and lovely location just near the lakeshore. Excellent value for money overall.
Stayed 2 nights in Aug 2019
Response from Connie on Aug 20, 2019
Thank you for choosing Queen's Summer Accommodations and leaving feedback about your stay. Fun fact about having our Residence Building turned into hotel like accommodations. We are a department of Student Affairs, our revenue and services support vital student life programs and contribute to the University’s learning environment. We hope you will consider staying with us again soon.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a student residence - clean and basic. It was perfect for a quick trip through Kingston.
Stayed 1 night in Aug 2019
Response from Connie on Aug 18, 2019
Thank you for choosing Queen's Summer Accommodations and leaving feedback about your stay. We are thrilled you enjoyed your stay. A fun fact about the height of the beds. The higher bed is designed with our students in mind. During the Academic Year living in residence our students appreciate the extra space under the bed for storage. They store sports bags, luggage as well as bins. We do offer accessible bedrooms with standard height beds, swipe access for doors and roll in showers. We welcome guests to request this type of bedroom during their stay. Please come back and stay with us soon.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2019
Response from Connie on Aug 14, 2019
Thank you for choosing Queen's Summer Accommodations and leave feedback about your stay. Fun fact about having our Residence Building turned into hotel like accommodations. We are a department of Student Affairs, our revenue and services support vital student life programs and contribute to the University’s learning environment. We hope you will consider staying with us again soon.

6/10 Okay

John

Travelled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness
The location is excellent, very close to good restaurants and steps from the lake! The space is a student residents with two rooms that have double bed and a bathroom in the middle. The only disappointing part of the trip was the lack of cleanliness, the floors were visibly dirty. All in all an okay experience for the price and location.
Stayed 2 nights in Aug 2019
Response from Connie on Aug 14, 2019
Thank you for choosing Queen's Summer Accommodations and leaving feedback about your stay. Sorry to hear you did not enjoy your stay. A fun fact; we are a University Student Residence turned into a hotel like product with an economical option to expensive hotels. We are a department of Student Affairs, please know that when you stay with you contribute directly to our services that support vital student life programs and contribute to the University’s learning environment.

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great location and staff
Stayed 1 night in Aug 2019
Response from Connie on Aug 9, 2019
Thank you for choosing Queen's Summer Accommodations and leave feedback about your stay. Fun fact about having our Residence Building turned into hotel like accommodations. We are a department of Student Affairs, our revenue and services support vital student life programs and contribute to the University’s learning environment. We hope you will consider staying with us again soon.

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Aug 2019
Response from Connie on Aug 8, 2019
Thank you for choosing Queen's Summer Accommodations and leave feedback about your stay. Fun fact about having our Residence Building turned into hotel like accommodations. We are a department of Student Affairs, our revenue and services support vital student life programs and contribute to the University’s learning environment. We hope you will consider staying with us again soon.

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities
Hope to check in a couple of hours earlier, could not be done. The staff were friendly and helped us to hold the luggage’s. Location is great. As university student room, it was fine, but I would not recommend using this as a hotel type since the parking is not convenient, very noisy at night and no breakfast. Our bathroom ceiling has spike web although the rest room seemed to be clean enough.
Stayed 1 night in Aug 2019
Response from Connie on Aug 8, 2019
Thank you for choosing Queen's Summer Accommodations and leaving feedback about your stay. Sorry to hear you did not enjoy your stay. A fun fact; we are a University Student Residence turned into a hotel like product with an economical option to expensive hotels. We are a department of Student Affairs, please know that when you stay with you contribute directly to our services that support vital student life programs and contribute to the University’s learning environment.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was excellent! Very close to the beautiful lake for a walk. Great accommodation overall!
Stayed 1 night in Aug 2019
Response from Connie on Aug 7, 2019
Thank you for choosing Queen's Summer Accommodations and leave feedback about your stay. Fun fact about having our Residence Building turned into hotel like accommodations. We are a department of Student Affairs, our revenue and services support vital student life programs and contribute to the University’s learning environment. We hope you will consider staying with us again soon.

10/10 Excellent

Mina, Kitchener

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Budget friendly stay. The location was excellent! Clean and very efficient service.
Stayed 1 night in Aug 2019
Response from Connie on Aug 5, 2019
Thank you for choosing Queen's Summer Accommodations and leave feedback about your stay. Fun fact about having our Residence Building turned into hotel like accommodations. We are a department of Student Affairs, our revenue and services support vital student life programs and contribute to the University’s learning environment. We hope you will consider staying with us again soon.