Ratings based on 992 Verified Reviews

4.3 out of 5
87% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia-Verified Reviews
1 out of 5
by A verified traveller

Posted Dec. 4, 2020
Travelling for work. 4 nights and my room was never cleaned. even after I asked for a new room, woke up 2 mornings in a row with little bite marks. complained of the bed bugs with no reply. I would never stay at this hotel again.
4 out of 5
by A verified traveller

Posted Oct. 19, 2020
Comment from Hotel Management
Oct. 23, 2020 by H. Fournier, Front Office Manager , Hotel Management
Thank you for taking the time to review the Best Western Fireside Inn. We look forward to welcoming you back on your next visit to Kingston. Yours in hospitality, H. Fournier, Front Office Manager
4 out of 5
by A verified traveller from North Vancouver

Posted Sep. 23, 2020
Comfortable but place looked dark and dated. It was close to the downtown, which was a real plus.
Comment from Hotel Management
Oct. 10, 2020 by H. Fournier, Front Office Manager , Hotel Management
Thank you for taking the time to review the Best Western Fireside Inn. We look forward to welcoming you back on your next visit to Kingston. Yours in hospitality, H. Fournier, Front Office Manager
4 out of 5
by A verified traveller from Port Perry, Ontario

Posted Sep. 22, 2020
Really only got here to go to bed and leave early in the morning. A Little dated but clean and comfortable. Fireplace is nice but electric so if you are expecting a real fire it might night be quite what you hoped for.
Comment from Hotel Management
Oct. 10, 2020 by H. Fournier, Front Office Manager , Hotel Management
Thank you for taking the time to review the Best Western Fireside Inn. We look forward to welcoming you back on your next visit to Kingston. Yours in hospitality, H. Fournier, Front Office Manager
5 out of 5
by A verified traveller

Posted Sep. 18, 2020
Comment from Hotel Management
Oct. 10, 2020 by H. Fournier, Front Office Manager , Hotel Management
Thank you for taking the time to review the Best Western Fireside Inn. We look forward to welcoming you back on your next visit to Kingston. Yours in hospitality, H. Fournier, Front Office Manager
3 out of 5
by A verified traveller from Toronto

Posted Sep. 13, 2020
Desperate for a makeover. This hotel is stuck in 1985. Definitely not worth the price. Staff were nice, but it is terribly overdue for a tear down or complete redo. Would never stay there again.
Comment from Hotel Management
Oct. 10, 2020 by H. Fournier, Front Office Manager , Hotel Management
Thank you for taking the time to review the Best Western Fireside Inn. We would like to apologize for not exceeding your expectations. Your comments have been forwarded to our management team. I hope that you will consider staying with us on your next visit to Kingston. Yours in hospitality, H. Fournier, Front Office Manager
5 out of 5
by A verified traveller

Posted Sep. 13, 2020
Comment from Hotel Management
Oct. 10, 2020 by H. Fournier, Front Office Manager , Hotel Management
Thank you for taking the time to review the Best Western Fireside Inn. We look forward to welcoming you back on your next visit to Kingston. Yours in hospitality, H. Fournier, Front Office Manager
4 out of 5
by A verified traveller

Posted Sep. 11, 2020
Comment from Hotel Management
Oct. 10, 2020 by H. Fournier, Front Office Manager , Hotel Management
Thank you for taking the time to review the Best Western Fireside Inn. We look forward to welcoming you back on your next visit to Kingston. Yours in hospitality, H. Fournier, Front Office Manager
5 out of 5
by A verified traveller

Posted Sep. 4, 2020
I loved the hot airballoon suite; Very cool sauna and jacuzzi in the room! Wonderful accomodating staff.
Comment from Hotel Management
Oct. 10, 2020 by H. Fournier, Front Office Manager , Hotel Management
Thank you for taking the time to review the Best Western Fireside Inn. We look forward to welcoming you back on your next visit to Kingston. Yours in hospitality, H. Fournier, Front Office Manager
4 out of 5
by A verified traveller

Posted Sep. 4, 2020
Comment from Hotel Management
Oct. 12, 2020 by H. Fournier, Front Office Manager , Hotel Management
Thank you for taking the time to review the Best Western Fireside Inn. We look forward to welcoming you back on your next visit to Kingston. Yours in hospitality, H. Fournier, Front Office Manager