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Reviews of Best Western Fireside Inn

2.5 out of 5
Best Western Fireside Inn
1217 Princess Street, Kingston, ON

Reviews

9.0

Wonderful

Rating 10 - Excellent. 550 out of 1000 reviews" "
Rating 8 - Good. 362 out of 1000 reviews" "
Rating 6 - Okay. 68 out of 1000 reviews" "
Rating 4 - Poor. 12 out of 1000 reviews" "
Rating 2 - Terrible. 8 out of 1000 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Christy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was exactly as advertised. Nice staff. Perfect for my travel needs.
Stayed 1 night in Apr 2024
Response from Cathy on Apr 16, 2024
Thank you so much.

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Cathy on Apr 16, 2024
Thank you !

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities
The food at the bar toms place not great Had liver which was dry and overcooked Beef bourgignon tasteless But great otherwise
Stayed 2 nights in Apr 2024
Response from Cathy on Apr 16, 2024
Sorry, about the meal, I hope they fixed you up.

10/10 Excellent

Shiying

Liked: Cleanliness, staff & service, property conditions & facilities
Not far for eclipse and the price is good for students
Stayed 1 night in Apr 2024
Response from Cathy on Apr 16, 2024
Thank you!

10/10 Excellent

Lisa

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are so hospitable and friendly. They always have a smile and say thank you for visiting. The food at both Tom’s Place and Bistro Stefan is excellent. Rooms are cozy and clean.
Stayed 1 night in Mar 2024
Response from Cathy on Apr 1, 2024
Thank you for the kind words, and we hope to see you again.

10/10 Excellent

Stan

Travelled with partner
Liked: Amenities
Location,price,staff
Stayed 1 night in Mar 2024
Response from Cathy on Apr 1, 2024
Thank you for staying with us and hope to see you again.

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Older motif
Stayed 1 night in Mar 2024
Response from Cathy on Mar 10, 2024
We are very Rustic and loving it.

10/10 Excellent

wendy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, large comfortable room, great dinner, and breakfast. Kathy was very helpful! Would definitely stay here again. Thank you for the great service.
Stayed 1 night in Mar 2024
Response from Cathy on Mar 10, 2024
We are glad you enjoyed yourselves and took home 2nd place.

8/10 Good

WILLIAM

Liked: Staff & service
Stayed 1 night in Mar 2024
Response from Cathy on Mar 10, 2024
We are glad that you enjoyed yourselcves.

10/10 Excellent

KAMAL

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Cathy on Mar 10, 2024
Thank you for the nice rating.

8/10 Good

Angelo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Cathy on Mar 10, 2024
Thank you for your kind rating.

8/10 Good

Janet

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are warm and comfortable beds. In house eatery is excellent
Stayed 1 night in Feb 2024
Response from Fred on Feb 15, 2024
Thank you for taking the time to review the Best Western Fireside Inn. We look forward to welcoming you back on your next visit to Kingston. Yours in hospitality, F. Clare, front desk manager

10/10 Excellent

Peter, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Fred Clare on Feb 2, 2024
Thank you for taking the time to review the Best Western Fireside Inn. We look forward to welcoming you back on your next visit to Kingston. Yours in hospitality,

10/10 Excellent

Robert

Travelled with partner
Stayed 1 night in Jan 2024
Response from Fred Clare on Feb 2, 2024
Thank you for taking the time to review the Best Western Fireside Inn. We look forward to welcoming you back on your next visit to Kingston. Yours in hospitality,

8/10 Good

Sherman

Stayed 2 nights in Jan 2024
Response from Fred Clare on Feb 2, 2024
Thank you for taking the time to review the Best Western Fireside Inn. We look forward to welcoming you back on your next visit to Kingston. Yours in hospitality,

10/10 Excellent

Pradeep

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Fred Clare on Feb 2, 2024
Thank you for taking the time to review the Best Western Fireside Inn. We look forward to welcoming you back on your next visit to Kingston. Yours in hospitality,

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities
Response from Fred Clare on Feb 2, 2024
Thank you for taking the time to review the Best Western Fireside Inn. We look forward to welcoming you back on your next visit to Kingston. Yours in hospitality,

10/10 Excellent

Colette, Ile Du Grand-Calumet, QC

Liked: Cleanliness, amenities, property conditions & facilities
Great service and friendly staff. My room was clean and quiet. My only complaint is that the hot breakfast was cold. Otherwise, fantastic place.
Stayed 2 nights in Jan 2024
Response from Fred Clare on Feb 2, 2024
Thank you for taking the time to review the Best Western Fireside Inn. We look forward to welcoming you back on your next visit to Kingston. Yours in hospitality,

10/10 Excellent

Carla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to shopping, nice breakfast!
Stayed 2 nights in Jan 2024
Response from Fred Clare on Feb 2, 2024
Thank you for taking the time to review the Best Western Fireside Inn. We look forward to welcoming you back on your next visit to Kingston. Yours in hospitality,

6/10 Okay

Rinaldo

Travelled with group
Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Fred Clare on Feb 2, 2024
Thank you for taking the time to review the Best Western Fireside Inn. We look forward to welcoming you back on your next visit to Kingston. Yours in hospitality,

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2023
Response from Fred Clare on Feb 2, 2024
Thank you for taking the time to review the Best Western Fireside Inn. We look forward to welcoming you back on your next visit to Kingston. Yours in hospitality,

10/10 Excellent

Stan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Fred Clare on Feb 2, 2024
Thank you for taking the time to review the Best Western Fireside Inn. We look forward to welcoming you back on your next visit to Kingston. Yours in hospitality,

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Fred Clare on Feb 2, 2024
Thank you for taking the time to review the Best Western Fireside Inn. We look forward to welcoming you back on your next visit to Kingston. Yours in hospitality,

10/10 Excellent

Jorge

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like traditional places like this hotel , very original
Stayed 1 night in Dec 2023
Response from Fred Clare on Feb 2, 2024
Thank you for taking the time to review the Best Western Fireside Inn. We look forward to welcoming you back on your next visit to Kingston. Yours in hospitality,

6/10 Okay

Antonio

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2023
Response from Alec on Dec 5, 2023
Hi Antonio, Thank you for staying with us and completing this post stay review.We hope you consider us again for your next stay in Kingston.

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Alec on Nov 29, 2023
Hi Mary,Thank you for staying with us and completing this post-stay review.We look forward to your next stay with us!

10/10 Excellent

Sue

Liked: Cleanliness, staff & service, property conditions & facilities
An elevator would be handy
Stayed 1 night in Nov 2023
Response from Alec on Nov 22, 2023
Hi Sue,Thank you for staying with us and completing this post-stay review. We apologize for the no elevator.We hope you consider staying with us again.

8/10 Good

Linda

Stayed 1 night in Nov 2023
Response from Fred Clare on Feb 2, 2024
Thank you for taking the time to review the Best Western Fireside Inn. We look forward to welcoming you back on your next visit to Kingston. Yours in hospitality,

10/10 Excellent

Laurie

Stayed 1 night in Nov 2023
Response from Fred Clare on Feb 2, 2024
Thank you for taking the time to review the Best Western Fireside Inn. We look forward to welcoming you back on your next visit to Kingston. Yours in hospitality,

10/10 Excellent

Nicole

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Alec on Nov 14, 2023
Hi Nicole, Thank you for staying with us and completing this post-stay review. We look forward to your next stay!

8/10 Good

Jason

Travelled with partner
Liked: Cleanliness, staff & service
Doors slamming were a tad annoying, doors need to be updated to thicker & insulated to block out noise. Breakfast was great, and everything seemed clean, I would plan on staying there again. More of a cottage feel to the room then an actual hotel room, which I was looking for.
Stayed 1 night in Nov 2023
Response from Alec on Nov 13, 2023
Hi Jason, Thank you for staying with us and completing this post-stay review. We apologize about the loudness of the doors.We hope you consider staying with us again!

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is well located. Nice vintage decor and very clean. I’ll definitely stay again.
Stayed 1 night in Nov 2023
Response from Alec on Nov 13, 2023
Hi Patricia, Thank you for staying with us and completing this post-stay review!We look forward to your next stay with us!

10/10 Excellent

Dean

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking and easy access to things
Stayed 1 night in Nov 2023
Response from Alec on Nov 13, 2023
Hi Dean, Thank you for staying with us and completing this post-stay review!We look forward to your next stay with us!

10/10 Excellent

Teresa

Stayed 1 night in Nov 2023
Response from Alec on Dec 5, 2023
Hi Teresa, Thank you for staying with us and completing this post stay review.We hope you consider us again for your next stay in Kingston.

8/10 Good

Cindy

Stayed 1 night in Nov 2023
Response from Alec on Nov 29, 2023
Hi Cindy,Thank you for staying with us and completing this post-stay review.We look forward to your next stay with us!

10/10 Excellent

vickie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Alec on Nov 8, 2023
Hi Vickie, Thank you for staying with us and completing this post-stay review!We look forward to having you stay with us again!

10/10 Excellent

Robert

Stayed 1 night in Nov 2023
Response from Alec on Nov 5, 2023
Hi Robert, Thank you for staying with us and completing this post-stay review. We look forward to having you back!

10/10 Excellent

Heidi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dated decor but well maintained. Everything you need. Dining onsite. Easy parking. Feels very homey-would stay again.
Stayed 1 night in Oct 2023
Response from Alec on Oct 21, 2023
Hi Heidi, Thank you for staying with us and completing this post-stay review.We are looking forward to your next stay!

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from Alec on Oct 17, 2023
Hi Paul, Thank you for staying with us and completing this post-stay review. We look forward to your next stay with us!

10/10 Excellent

Cassandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay. The room was so cute and cozy as well as affordable. We look forward to our next visit to Kingston as we will definitely return.
Stayed 1 night in Oct 2023
Response from Alec on Oct 17, 2023
Hi Cassandra,Thank you for staying with us and completing this post-stay review. We look forward to your next stay with us!

10/10 Excellent

Dianne, Peterborough

Liked: Cleanliness, staff & service
Our check-in was seamless and the staff on the front desk were very friendly and helpful! Our room is clean and well appointed.
Stayed 1 night in Oct 2023
Response from Alec on Oct 17, 2023
Hi Diane, Thank you for staying with us and completing this post-stay review. We look forward to your next stay with us!

8/10 Good

douglas

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice property bathrooms are small tv was fuzzy and only limited channels rooms were great restaurants great good atmosphere
Stayed 2 nights in Oct 2023
Response from Alec on Oct 14, 2023
Hi Douglas, Thank you for staying with us and completing this post-stay review! We look forward to your next stay with us.

10/10 Excellent

David

Stayed 1 night in Oct 2023
Response from Alec on Oct 10, 2023
Hi David, Thank you for staying with us and completing this post-stay review.We look forward to your next stay with us

10/10 Excellent

Jeanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Coming back on our next trip.
Stayed 9 nights in Sep 2023
Response from Alec on Sep 28, 2023
Hi Jeanne, Thank you for staying with us and completing this post-stay review.We look forward to your next stay with us

10/10 Excellent

Lori

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very nice stay for a weekend. Room was very comfortable and quiet. Daily breakfast buffet at restaurant was very good.
Stayed 2 nights in Sep 2023
Response from Alec on Sep 27, 2023
Hi Lori, Thank you for staying with us and completing this post-stay review.We look forward to your next stay with us!

8/10 Good

Carolyn

Stayed 1 night in Sep 2023
Response from Alec on Sep 27, 2023
Hi Carolyn, Thank you for staying with us and completing this post-stay review.We apologize we did not meet your expectations, but hope you consider staying with us again!

10/10 Excellent

Cole

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Friendly staff, delicious food and very clean. Will be returning.
Stayed 1 night in Sep 2023
Response from Alec on Sep 20, 2023
Hi Cole, Thank you for staying with us and completing this post-stay review!We look forward to your next stay with us!

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Alec on Sep 19, 2023
Hi John, Thank you for staying with us and completing this post-stay review.We look forward to your next stay with us!

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Alec on Sep 19, 2023
Hi Christine, Thank you for staying with us and completing this post-stay review.We look forward to your next stay with us!

6/10 Okay

John

Travelled with family
Very Dated.
Stayed 1 night in Sep 2023
Response from Alec on Sep 19, 2023
Hi John, Thank you for staying with us and completing this post-stay review.We apologize for not meeting your expectations with this stay. We hope you consider staying with us again so we can make it right.