1 bedroom, desk, laptop workspace, blackout drapes

Reviews of Clarion Pointe Kimball

2.5 out of 5
Clarion Pointe Kimball
395 Main Street, South Pittsburg, TN

Reviews

7.4

Good

Rating 10 - Excellent. 116 out of 441 reviews" "
Rating 8 - Good. 156 out of 441 reviews" "
Rating 6 - Okay. 88 out of 441 reviews" "
Rating 4 - Poor. 47 out of 441 reviews" "
Rating 2 - Terrible. 34 out of 441 reviews" "

7.4/10

Cleanliness

8.2/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Nicole

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The review about plenty of hot water was right and the best part. Breakfast was ok but no meat, eggs, or protein. The rooms are solid concrete so quiet. The only negative was the gap under our door...we saw a lot of daylight in the morning.
Stayed 1 night in Mar 2024

8/10 Good

Cheryl

Travelled with family
Liked: Cleanliness, staff & service
We travel alot, and notice things that would be small but important . The hotel room was big, nice TV/Microwave and fridge. The bathtub size was excellant, nice and roomy. but please put soaps that don't smell like crayons, and bottles of shampoo and conditioner. It's really hard, at the end of a long day, when you sink into a nice hot bath, to realize the only way to get shampoo and conditioner, is to stand back up and pump it from the shower containers.
Stayed 1 night in Feb 2024

2/10 Terrible

Monica

Stayed 1 night in Jan 2024

10/10 Excellent

Kevin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Cathy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, comfortable. Not noisy like I thought it would. Didn’t stay for breakfast. In between time zones
Stayed 1 night in Nov 2023

10/10 Excellent

Cathy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Extremely comfortable beds
We stayed here before and we’re pleased with hotel. Convenient to food and stores. Our beds were extremely comfortable. We had asked for first floor and got it. Front desk very nice.
Stayed 2 nights in Oct 2023

10/10 Excellent

Gordon

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff
Stayed 2 nights in Oct 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was fine. it was clean and well kept.
Stayed 2 nights in Oct 2023

10/10 Excellent

Earl

Stayed 1 night in Oct 2023

10/10 Excellent

Paul, Amherst Jct

Stayed 1 night in Oct 2023

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Early morning view from my room.
Stayed 1 night in Sep 2023

6/10 Okay

Dallas

Liked: Staff & service
Disliked: Cleanliness
The floor is dirty and need mop. Closed captain (CC) on TV is not working good. No fire strobe for deaf people. Need install all strobes on each room under ADA law.
Stayed 1 night in Sep 2023

8/10 Good

Cara

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

8/10 Good

David

Stayed 1 night in Sep 2023

2/10 Terrible

Danielle

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I rented two rooms for my family of 9 to stay in for a night. Both our rooms smelt musty and both had mold growing next to the beds. When the front desk was notified our rooms were changed. The next group of rooms also had mold and a couple bugs were spotted. The clerk was amazing and did all possible to make things right. I’m still hoping to receive a refund as we did not stay there. The conditions were not safe for the children.
Stayed 1 night in Sep 2023

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Kelly

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stop - clean and comfortable.
Great stop - clean and comfortable.
Stayed 1 night in Aug 2023

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good comfort and hospitality.
Stayed 1 night in Aug 2023

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to sleep on our travels. Clean and quiet.
Stayed 1 night in Jul 2023

10/10 Excellent

shannon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

8/10 Good

Ginger

Liked: Cleanliness, staff & service, property conditions & facilities
Even though this is an older hotel, the renovations are good, felt safe and clean. I would stay again.
Stayed 1 night in Jul 2023

10/10 Excellent

thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clarion kimball TN
The hotel was clean and the room was nice. The beds were comfortable. The only issues we had were with the hvac. The room never quite got as cold as expected. Also the weather stripping on the door was loose and was a trip hazard. The hotel staff was notified and addressed the problems. The lobby and breakfast area were bright and clean. The breakfast was well organized and was standard fare. My wife was disappointed that the pool was no longer there but we enjoyed our stay. The desk clerks were friendly and helpful. I would stay here again without hesitation
Stayed 4 nights in Jul 2023

8/10 Good

.Edgar, Sanibel

Stayed 1 night in Jul 2023

10/10 Excellent

Jerry

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is outstanding since the remodel.
Stayed 2 nights in Jun 2023

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Very nice and clean rooms..beds are very comfortable..prices are very reasonable! Will defiantly stay again if I am in the area!
Stayed 1 night in Jun 2023

10/10 Excellent

Madison

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We adored this location as it is updated and keeping with the times. The lobby is simple but modern, and it felt very clean upon entering. Our room was clean for the most part, and it felt very comfortable to be in. We felt safe and the staff was very friendly, especially Ms. Tracy at the front desk. She answered our questions and was incredibly hospitable.
Stayed 1 night in Jun 2023

8/10 Good

Julie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

10/10 Excellent

Kelly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Updated and clean
Very nice girl. The place has been updated and is clean and nice. Staff at check in were friendly and helpful. Would stay here again!
Stayed 1 night in Jun 2023

8/10 Good

Rick

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

10/10 Excellent

Sonja

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent staff!!!!
My husband and I stay here every time we’re around the Chattanooga area. You couldn’t ask for a more friendly atmosphere. Our desk clerk, Tracy, has checked us in on every stay, she is very professional, friendly and helpful. Tracy goes out of her way to make sure all guests are taken care of and comfortable. Our rooms have always been clean and comfortable. On our last trip Jim was the desk clerk who checked us out and he was very pleasant and kind. We highly recommend Clarion Pointe whenever you are in the Kimball, Jasper, Dunlap or Chattanooga area, you will not be disappointed.
Stayed 3 nights in Jun 2023

10/10 Excellent

Christy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I was apprehensive about this room because the price was such a good deal. Fortunately, everything was great!
Stayed 1 night in Jun 2023

8/10 Good

Ivetta

Travelled with partner
Liked: Property conditions & facilities
Disliked: Cleanliness
Our bed sheets were stained when arrived to the room. Called down and 30 minutes later received clean set. Had to make the bed myself.
Stayed 1 night in May 2023

10/10 Excellent

Paula

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
This is an old motel but has been refurbished nicely. Excellent bedding, pillows, water pressure. Good breakfast bar. Unfortunately the noise from the road is annoying but if you have the tv on you dont notice it so much. Ask to be put on the backside of motel and bring a white noise machine.
Stayed 2 nights in Apr 2023

6/10 Okay

CARMEN, Oviedo

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Breakfast times are to earlier for those that are on vacations should extended to 10am. I did not got Breakfast on the 4 days stayed there.
Stayed 3 nights in Apr 2023

8/10 Good

melissia

Stayed 2 nights in Apr 2023

8/10 Good

Bridget

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Apr 2023

10/10 Excellent

Julie

Stayed 1 night in Apr 2023

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean room and lobby. The continental breakfast was lacking.
Stayed 1 night in Mar 2023

8/10 Good

Lindsey

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Convenient location of I65 while traveling. Room was clean and updated.
Stayed 1 night in Apr 2023

8/10 Good

Ryan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Interior was clean rooms seemed clean. The beds and bedding were comfortable. the exterior of the building was tired. Lots of cigarettes butts in the parking lot. Not sure it was up to the standard for the cost of the room. Breakfast was ok. Hotel was full so they ran out of many of the items. Coffee maker in room didn’t have all the pieces to make a cup of coffee.
Stayed 1 night in Mar 2023

10/10 Excellent

Donnelly

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice updates
Stayed 1 night in Mar 2023

10/10 Excellent

Somsak

Travelled with family
Liked: Staff & service, property conditions & facilities
Excellent everything clean I come back again
Stayed 1 night in Mar 2023

8/10 Good

Everett

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

10/10 Excellent

Anthony

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

2/10 Terrible

Jesse

Disliked: Cleanliness, staff & service, property conditions & facilities
My room looked nice, but when I awoke the next morning, I realized I slept in a bed that had fleas and possibly bed bugs. Looking in the sheets, I had never seen so many fleas and bugs in one place.
Stayed 2 nights in Mar 2023

10/10 Excellent

Sylvia

Liked: Staff & service
Love It
Everyone working at hotel was very kind and helpful. Young lady from South Pittsburgh chatted with us for quite sometime and was so kind. She told us about the place that makes iron cookware and we visited it and enjoyed it tremendously. Everything there spic and span. Beds very comfortable. The only thing I would complain about is that there was no bread, bagels , or muffins available. Also apples in bowl were mushy and a couple had rot spots on them.
Stayed 1 night in Mar 2023

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This motel is a 10/10! We enjoyed our stay! Bed was wonderful & the breakfast delicious! We would come again!
Stayed 1 night in Mar 2023

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable bed. Clean A few more choices of fruit.
Stayed 1 night in Feb 2023

10/10 Excellent

Chad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Definitely would stay here again.
Outlet and its wires had been pulled from the wall and had to tell the front desk staff so we wouldn't be charged a fee. Otherwise, clean, super comfortable and easy to get to!
Stayed 1 night in Feb 2023

4/10 Poor

Melissa

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Tracie at the front desk was very nice and accommodating. However, unfortunately the reviews that mentioned roaches are true. We saw a dead one and killed one ouselves but missed 2 others.
Response from Sara on Feb 22, 2023
HelloOn behalf of our entire team we are sorry to hear that your experience with us was not at the satisfactory.Hope you will give us another chance in feature to improve your experience.Thank You