Title: WoodSpring Suites Killeen - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # WoodSpring Suites Killeen Suburban hotel in Killeen with free parking ![Exterior](https://images.trvl-media.com/lodging/2000000/1500000/1497800/1497710/d07f3444.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Desk, free WiFi, bed sheets, alarm clocks](https://images.trvl-media.com/lodging/2000000/1500000/1497800/1497710/e2981748.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior detail](https://images.trvl-media.com/lodging/2000000/1500000/1497800/1497710/5d27f536.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Full-size fridge, microwave, stovetop](https://images.trvl-media.com/lodging/2000000/1500000/1497800/1497710/e1694662.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Laundry room](https://images.trvl-media.com/lodging/2000000/1500000/1497800/1497710/7d5afb10.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies WoodSpring Suites Killeen, in the business district, offers travelers essentials for a productive stay. Guests enjoy free in-room WiFi and laundry facilities. Express check-out and vending machine snacks add convenience for unwinding after a busy day. 6.2 ## Popular amenities - Kitchen - Pet-friendly - Laundry - Parking included - Air conditioning - Free WiFi ## Room options ### Check availability for these dates Tonight [Nov. 1 - Nov. 2](https://www.expedia.ca/Hotel-Search?startDate=2025-11-01&endDate=2025-11-02&selected=1497710&PinnedHotelID=1497710&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-01&endDate=2025-11-02&selected=1497710&PinnedHotelID=1497710&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 2 - Nov. 3](https://www.expedia.ca/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=1497710&PinnedHotelID=1497710&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=1497710&PinnedHotelID=1497710&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov. 7 - Nov. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=1497710&PinnedHotelID=1497710&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=1497710&PinnedHotelID=1497710&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 14 - Nov. 16](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=1497710&PinnedHotelID=1497710&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=1497710&PinnedHotelID=1497710&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 4 of 4 rooms ![Desk, free WiFi, bed sheets, alarm clocks](https://images.trvl-media.com/lodging/2000000/1500000/1497800/1497710/e2981748.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Double Beds, Non Smoking ### Highlights Separate sitting area Air conditioning Kitchen Full-sized refrigerator/freezer Flat-screen TV Private bathroom Shower/tub combination Microwave - 336 sq ft - Sleeps 4 - 2 Double Beds ![Desk, free WiFi, bed sheets, alarm clocks](https://images.trvl-media.com/lodging/2000000/1500000/1497800/1497710/e2981748.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 2 Double Beds, Accessible, Non Smoking ### Highlights Separate sitting area Air conditioning Kitchen Full-sized refrigerator/freezer Flat-screen TV Private bathroom Shower/tub combination Microwave - Sleeps 4 - 2 Double Beds ![Desk, free WiFi, bed sheets, alarm clocks](https://images.trvl-media.com/lodging/2000000/1500000/1497800/1497710/0740c065.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 Queen Bed, Non Smoking ### Highlights Separate sitting area Air conditioning Kitchen Full-sized refrigerator/freezer Flat-screen TV Private bathroom Shower/tub combination Microwave - Sleeps 2 - 1 Queen Bed ![Desk, free WiFi, bed sheets, alarm clocks](https://images.trvl-media.com/lodging/2000000/1500000/1497800/1497710/8c7b3718.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 Queen Bed, Accessible, Non Smoking ### Highlights Separate sitting area Air conditioning Kitchen Full-sized refrigerator/freezer Flat-screen TV Private bathroom Shower/tub combination Microwave - Sleeps 2 - 1 Queen Bed ## You may also like Ad ![Exterior](https://images.trvl-media.com/lodging/2000000/1570000/1567200/1567153/1f7bb99b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Best Western Plus Killeen/Fort Cavazos Hotel & Suites Killeen - 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FKilleen-Hotels-WoodSpring-Suites-Killeen.h1497710.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FKilleen-Hotels-WoodSpring-Suites-Killeen.h1497710.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C31.09831%2C-97.73762&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=LLIBGk0dG2hFMk2hSYZjyw-Wsac=) 501 East Central Texas Expy, Killeen, TX, 76541 #### What's nearby - Urban Air Trampoline and Adventure Park - 15 min walk - 1.3 km - Killeen Mall - 2 min drive - 2.7 km - Vive Les Arts Theatre - 3 min drive - 3.8 km - Killeen Civic and Conference Center - 4 min drive - 4.1 km - AdventHealth Central Texas - 6 min drive - 8.6 km #### Getting around - Killeen, TX (GRK-Killeen-Fort Hood Regional) - 12 min drive #### Restaurants - ‪Chick-fil-A - ‬19 min walk - ‪Whataburger - ‬18 min walk - ‪KPOT Korean BBQ & Hotpot - ‬17 min walk - ‪SONIC Drive In - ‬18 min walk - ‪Wingstop - ‬2 min drive ## About this property ### WoodSpring Suites Killeen Hotel in the business district WoodSpring Suites Killeen provides laundry facilities and more. Guests can connect to free in-room WiFi. Other perks at this hotel include: - Free self parking - Express check-out, an elevator, and a vending machine Room features All 105 rooms offer comforts such as air conditioning and separate sitting areas, as well as perks like free WiFi and desk chairs. More amenities include: - Bathrooms with shower/tub combinations - 32-inch flat-screen TVs with premium channels - Separate sitting areas, kitchens, and full-sized refrigerators/freezers ## Similar properties ![Free continental breakfast](https://images.trvl-media.com/lodging/1000000/10000/2500/2455/68848494.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### La Quinta Inn by Wyndham Killeen - Fort Hood Killeen - Pool - Breakfast included - Pet-friendly - Parking included 7.0 Good 1,002 reviews CA $77 CA $89 total includes taxes & fees Nov 3 - Nov 4 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-03&endDate=2025-11-04&selected=2455&PinnedHotelID=2455&HadPinnedHotel=true®ionId=-1&adults=2) ![Down comforters, pillowtop beds, in-room safe, desk](https://images.trvl-media.com/lodging/2000000/1510000/1507200/1507185/d777ae9c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Spark by Hilton Killeen Killeen - Breakfast included - Pet-friendly - Parking included - Free WiFi 7.8 Good 26 reviews CA $105 CA $121 total includes taxes & fees Nov 14 - 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Pet-friendly - Parking included - Free WiFi - Air conditioning 7.0 Good 823 reviews CA $81 CA $93 total includes taxes & fees Nov 3 - Nov 4 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-03&endDate=2025-11-04&selected=116462&PinnedHotelID=116462&HadPinnedHotel=true®ionId=-1&adults=2) ![View from property](https://images.trvl-media.com/lodging/6000000/5520000/5515700/5515626/3f1db59e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Courtyard Killeen Marriott Killeen - Pool - Free WiFi - Restaurant - Air conditioning 8.6 Excellent 794 reviews CA $134 CA $154 total includes taxes & fees Nov 19 - Nov 20 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-19&endDate=2025-11-20&selected=5515626&PinnedHotelID=5515626&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Height restrictions apply for onsite parking - Free uncovered self parking on site - Limited onsite parking - Wheelchair-accessible parking and van parking available ### Family friendly - In-room full-sized refrigerator/freezer - In-room kitchen - In-room microwave - Laundry facilities ### Conveniences - Laundry facilities - Vending machine ### Guest services - Housekeeping (limited availability) ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Assistive listening devices - Braille/raised signage - Elevator - Handrails in stairways - Lever door handles - Stair-free path to entrance - Visual fire alarm - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible parking - Wheelchair-accessible path of travel - Wheelchair-accessible path to elevator - Wheelchair-accessible public washroom - Wheelchair-accessible registration desk - Wheelchair-accessible van parking ### More - 1 building - 4 floors - Built in 2006 - Designated smoking areas (fines apply) - Traditional architecture ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Hair dryer (on request) - Private bathroom - Shower/bathtub combination - Towels provided ### Entertainment - 32-inch flat-screen TV with premium cable channels ### Food and drink - Full-sized refrigerator/freezer - Kitchen - Microwave - Stovetop ### More - Air conditioning (climate-controlled) - Desk - Desk chair - Free local calls - Heating (climate-controlled) - Phone - Separate sitting area ## Policies ### Check-in Check-in start time: 3 PM; Check-in end time: 2:00 AM Early check-in subject to availability Contactless check-in available Late check-in subject to availability Minimum check-in age: 18 ### Check-out Check-out before 11 AM Contactless check-out available Late check-out fee: USD 50 Express check-out available ### Special check-in instructions The front desk is open Monday - Friday (9:00 AM - 10:00 PM) and Saturday - Sunday (10:00 AM - 10:00 PM) Front desk staff will greet guests on arrival at the property If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation For any questions, please contact the property using the information on the booking confirmation ### Access methods Staffed front desk ### Pets Pets allowed for an extra charge of USD 10 per pet, per night, plus a deposit of USD 50 per stay Service animals are welcome, and are exempt from fees Welcoming dogs only 2 total (up to 75 lbs per pet) Restrictions apply; for more information contact the property at the number on the booking confirmation ### Children and extra beds Children are welcome Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Optional extras - Pet deposit: USD 50 per stay - Pet fee: USD 10 per pet, per night - Service animals are exempt from fees - Late check-out fee: USD 50 The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards; cash is not accepted Noise-free guestrooms cannot be guaranteed Safety features at this property include a smoke detector This property is professionally cleaned This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice) ### We should mention Only registered guests are allowed in the guestrooms Parking height restrictions apply ### Property is also known as Value Place Aparthotel Killeen WoodSpring Suites Killeen Aparthotel Value Place Killeen Hotel Killeen Value Place Killeen TX Aparthotel Value Place Killeen TX Value Place Killeen WoodSpring Suites Killeen Hotel WoodSpring Suites Killeen Killeen WoodSpring Suites Killeen Hotel Killeen ## Frequently asked questions ### Is WoodSpring Suites Killeen pet-friendly? > Yes, this property allows dogs (limit 2 total) with a maximum weight of up to 75 lbs per pet. There's a deposit of USD 50 per stay and a fee of USD 10 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details. ### How much does it cost to stay at WoodSpring Suites Killeen? > As of Nov 1, 2025, prices found for a 1-night stay for 2 adults at WoodSpring Suites Killeen on Nov 2, 2025 start from CA $89.66, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Killeen-Hotels-WoodSpring-Suites-Killeen.h1497710.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### How much is parking at WoodSpring Suites Killeen? > Self parking is free at this property. ### What time is check-in at WoodSpring Suites Killeen? > Check-in start time: 3 PM; Check-in end time: 2:00 AM. Late check-in is available during limited hours. ### What time is check-out at WoodSpring Suites Killeen? > Check-out is at 11 AM. Late check-out is available for USD 50. ### Where is WoodSpring Suites Killeen located? > Situated in the business district, this hotel is 1 mi (1.6 km) from Urban Air Trampoline and Adventure Park and within 3 mi (5 km) of Killeen Mall and Regal Killeen. Killeen Arts and Activities Center and Mickey's Dog Park are also within 3 mi (5 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## WoodSpring Suites Killeen Reviews 6.2 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 6.6 Cleanliness ### 7.8 Location ### 7.0 Staff & service ### 6.4 Eco-friendliness ### 6.4 Property conditions & facilities 10 - Excellent 142 8 - Good 93 6 - Okay 72 4 - Poor 69 2 - Terrible 152 ### 10/10 Excellent #### Dereck Sep 2, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff was very friendly ##### Dereck Stayed 7 nights in Aug 2022 ### 10/10 Excellent #### Thomas Dec 15, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Thanksgiving Excellent stay for a good price. Superb staff; friendly and helpful! ##### Thomas Stayed 5 nights in Nov 2023 ### 10/10 Excellent #### Tara Aug 25, 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Right off of the Central Texas Expressway. Convenient Laundry Facilities! Nice rooms and clean! ##### Tara Stayed 1 night in Aug 2022 ### 2/10 Terrible #### Olayinka Dec 9, 2024 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Doesn’t worth the money! Room is terrible! Carpet ripped off on the floor! Bed dirty! Smell so bad!! ##### Olayinka Stayed 1 night in Dec 2024 ### 10/10 Excellent #### Verified traveller Jan 3, 2021 Liked: Cleanliness, staff & service, property conditions & facilities The Staff that checked us in went above in beyond . I cannot complain only that Expedia charged me twice and than had to pay again at check in because no payment showed up in the system even though it shows on my account that I was charged a total of 3 times. ##### Verified traveller Stayed 1 night in Jan 2021 ### 2/10 Terrible #### Ester Jul 17, 2023 Disliked: Cleanliness, property conditions & facilities, room comfort It was dirty and he roaches ##### Ester Stayed 1 night in Jul 2023 ### 4/10 Poor #### Tanisha Mar 8, 2024 Liked: Staff & service #### Annoyed I booked my room online so when i go to check in im expecting to get the room i paid for and reserve. That wasnt the case. I wanted a smoking room but had to deal with having a nonsmoking due to the smoking rooms being taken. I paid my money on a certain room and that certain room i should get ##### Tanisha Stayed 1 night in Mar 2024 ### 2/10 Terrible #### Kirk Feb 22, 2023 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Horrible customer service. ##### Kirk Stayed 2 nights in Feb 2023 ### 2/10 Terrible #### Arthur Aug 22, 2022 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Found bugs room cleaning every other week when asked about fresh sheets told to come after five pm when it’s 1300 in the afternoon looking to move soon ##### Arthur Stayed 7 nights in Aug 2022 ### 6/10 Okay #### Sophia Jul 17, 2023 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities I have serious concerns about the cleanliness of the property and pest management. As soon as I walk into my room, I see cockroaches. 3 roaches crawling on the walls, 1 roach literally crawling out of the dresser drawers, and a roach or two crawling across the floor. ##### Sophia ### 2/10 Terrible #### hector Feb 2, 2024 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities I went in there to get the room i paid for but that room was getting repairs so they gave me another room which was omg so bad a bed that looked old very squeaky u could see it was a spring bed there was noises coming from refergeraitor but when that thing turned on it would wake me up every time thats how load it was the only good thing was the young guy that help me when i first got there the receptionist i would not go there again sorry ##### hector Stayed 1 night in Feb 2024 ### 2/10 Terrible #### Sheneya Jun 9, 2023 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities, room comfort The staff leave after 10pm and don’t come back until 10am and there is no security so the guest were blasting music at all hours and smoking in places they were not allowed to. The room was dirty. I had to move rooms because my nonsmoking room smelled like mildew and cigarette smoke. The carpets were nasty and old. The bed was cheap and rusted. The bathroom was worn and had mildew all over it. The fridge had rust stains all over it. ##### Sheneya Stayed 3 nights in Jun 2023 ### 2/10 Terrible #### Verified traveller Sep 25, 2023 Disliked: Staff & service, property conditions & facilities, room comfort #### Don’t brother Let me start by saying my first room was dirty. Since I had a late checkin the maintenance man or overnight clerk checked me in, so I waited until the next day to get another room. Doing that night the refrigerator and air conditioner was so loud I could barely sleep. The next day Iwhen I went to change my room I went to two different rooms until I finally found a cleaned room. This being said the information that the front desk had for cleaned rooms were wrong. She undoubtedly blamed someone else that worked there. Now this is supposed to be a extended stay. There are no blackout curtains, so as soon as the sun comes up you are up. The beds don’t fit the headboard that is on the wall and neither does the mattress. This place definitely needs new management. ![Blinds no curtains ](https://a.travel-assets.com/ugc/hotel-reviews/7C0E91C6A84BB5EAC94EC42D18D131DE7D8B64501695601391205.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/31A705A1ED0E782D7B389D7031A1ACA6E37F58EF1695601391319.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Nothing fits](https://a.travel-assets.com/ugc/hotel-reviews/14D7943F6054899C4E2BCDD0EE6DC841B94D635F1695601391733.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/6521B7250AAC688CAD2ECB82F631B9F3255C31421695601391073.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Verified traveller Stayed 4 nights in Sep 2023 ### 2/10 Terrible #### Kadina Jul 8, 2023 Disliked: Cleanliness, staff & service, property conditions & facilities At check-in at 3pm, I was informed my room was not ready. I had to wait until 4:30pm to get into my room. 2 rooms near me, the guests were loud, had a lot of traffic, filled the hallway with the smell of marijuana and went in and out there rooms the entire night slamming doors. I called the front desk around 9:50pm to complain and was asked to call at 10pm when the night shift came on. I called back later that night several times and no one answered. Then that evening one of the lights went out in my room. The attendant came to my room and check the breaker box but couldn't get the light to work. She then moved me to another room. Once i got in that room, the same light was out. It was a horrible stay I will never go back. ##### Kadina Stayed 2 nights in Jul 2023 ### 2/10 Terrible #### Verified traveller Mar 24, 2024 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Run down and dead bugs on the walls. The photos they’re using in their ads must be from a long time ago because this place is run down. I booked online. I got there and didn’t want to stay. The walls are thin and there was banging on the ceiling and the walls in the next room. They refused to give me a refund so I chose to stay there instead of going somewhere nicer. It was not good! There were dead bugs stuck to the walls. The walls were dirty. Everything looked old and run down. There were screw holes in most of the walls. The lights are on some weird timer so they turn off every 20-30 minutes. I was taking a bath and had to get out of the bath to turn the lights back on. This happens in the bedroom too. It’s extremely irritating. I really wish I had read the reviews before I booked the place. I just looked at the photos, which in my opinion, is false advertising. This place is at the top of my list for worst hotel stays. ![](https://a.travel-assets.com/ugc/hotel-reviews/4E7CCDF7702B4442F1AB51650E42F0F5793D90B11711243292481.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/D764F85CF2F6E948C71601838F58A0460DF1E4E91711243290520.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/452723187D501EEEBCBFF69E229074DFD84A62A81711243292473.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/589B101DF1E9375596A7579C8E9E171F12332E0E1711243290418.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Verified traveller Stayed 1 night in Mar 2024 ### 4/10 Poor #### Eva Sep 19, 2022 Disliked: Staff & service, property conditions & facilities #### Never stay again My experience with this hotel would be summed up as Hotel Hell. First, I reached out to see if I could check in between 8a.m. -10 a.m. on Saturday. I sent an email on Tuesday before my arrival. No one responded nor no one answered. We arrived at 9 a.m. and no one was at front desk. Used the phone to call and a man answered informing me that check in is at 3p.m. I called after 11 a m. to see if I can check in early because my family and I drove 9 hours and we're tired. I was told by the morning staff that I couldn't. The elevator smelled of marijuana, we didn't get any washcloths or extra towel. There was no laundry done. The front desk personnel was unprofessional. After we were checked in, there was shouting in the hallway. Someone double booked the same room. The front desk personnel knocked at our door. Also, I was given the wrong key for the room. We were already tired and frustrated. I will never recommend this hotel. I give it a one out of five. I'm being nice. ##### Eva Stayed 1 night in Sep 2022 ### 6/10 Okay #### Barbara Jul 6, 2025 Disliked: Amenities Hotel is currently under remodel, so lots of areas closed off. Room was very clean, but they forgot to include toilet paper. Had to run downstairs to get a roll. I was very disappointed that room did not have coffee maker. TV was not connected to internet or cable, so could not use. Check in area was not welcoming. Small closed off space, kind of prison like. No lobby to speak of. Must say though, that clerk was very personable. ##### Barbara Stayed 1 night in Jul 2025 ### 8/10 Good #### Charmaine Jun 15, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Cleanses ##### Charmaine Stayed 1 night in Jun 2025 ### 6/10 Okay #### Emily Apr 19, 2025 Liked: Staff & service The staff was nice and the place is too. Please keep up the great work ##### Emily Stayed 1 night in Apr 2025 ### 2/10 Terrible #### Hirancita Apr 19, 2025 Disliked: Cleanliness, staff & service would not recommend to family or friends ##### Hirancita Stayed 1 night in Apr 2025 ### 2/10 Terrible #### Hirancita Apr 17, 2025 Disliked: Staff & service, amenities Treated unfairly, bordered on discrimination and just plain bad business practices. ##### Hirancita Stayed 1 night in Feb 2025 ### 2/10 Terrible #### Hirancita Apr 17, 2025 Disliked: Staff & service the manager is far from professional, fake, and a liar. she clearly encourages this behavior from employees as well. ##### Hirancita Stayed 1 night in Feb 2025 ### 4/10 Poor #### ALaina Feb 28, 2025 Liked: Staff & service Disliked: Property conditions & facilities Dirty ##### ALaina Stayed 2 nights in Jan 2024 ### 4/10 Poor #### Kyonna Jan 28, 2025 Disliked: Cleanliness, amenities, property conditions & facilities Roaches, old appliances, and rusty bathroom doors that make loud noises when you open and shut them. Bad plumbing toilet get stopped easily. ##### Kyonna Stayed 7 nights in Jan 2025 ### 2/10 Terrible #### Rebecca Jan 5, 2025 Disliked: Cleanliness, staff & service, property conditions & facilities No ty ##### Rebecca Stayed 1 night in Jan 2025 ## Expedia's Latest Trends ### Hotels > [Silver Reef Casino Resort](https://www.expedia.ca/Bellingham-Hotels-Silver-Reef-Casino-Resort.h16231932.Hotel-Information) > > [Hampton Inn Vernon](https://www.expedia.ca/Childress-Hotels-Hampton-Inn-Vernon.h4525899.Hotel-Information) > > [Canad Inns Destination Center Grand Forks](https://www.expedia.ca/Grand-Forks-Hotels-Canad-Inns-Destination-Center-Grand-Forks.h1713856.Hotel-Information) > > [Margaritaville Lake Resort, Lake Conroe/Houston](https://www.expedia.ca/Conroe-Hotels-Margaritaville-Lake-Resort.h28407.Hotel-Information) > > [Hilton Waikoloa Village](https://www.expedia.ca/Waikoloa-Hotels-Hilton-Waikoloa-Village.h19640.Hotel-Information) > > [Hyatt Vacation Club at Desert Oasis](https://www.expedia.ca/Palm-Springs-Hotels-Welk-Resorts-Palm-Springs.h1140793.Hotel-Information) > > [Horseshoe Bay Resort](https://www.expedia.ca/Marble-Falls-Hotels-Horseshoe-Bay-Resort.h1094405.Hotel-Information) > > [Hampton Inn Victoria](https://www.expedia.ca/Victoria-Hotels-Hampton-Inn-Victoria.h1184075.Hotel-Information) > > [Bavarian Inn of Frankenmuth](https://www.expedia.ca/Saginaw-Hotels-Bavarian-Inn-Of-Frankenmuth.h9809515.Hotel-Information) > > [Morning Star Inn](https://www.expedia.ca/Anson-Hotels-Morning-Star-Inn.h12988751.Hotel-Information) > > [Isla Bella Beach Resort & Spa](https://www.expedia.ca/Marathon-Hotels-Isla-Bella-Beach-Resort-Spa.h24101706.Hotel-Information) > > [C'mon Inn Hotel & Suites](https://www.expedia.ca/Grand-Forks-Hotels-Cmon-Inn-Hotel-Suites.h1510580.Hotel-Information) > > [Fairfield Inn & Suites Victoria](https://www.expedia.ca/Victoria-Hotels-Fairfield-Inn-Suites-Victoria.h28368.Hotel-Information) > > [Angel Of The Winds Casino Resort](https://www.expedia.ca/Everett-Hotels-Angel-Of-The-Winds-Casino-Resort.h9689970.Hotel-Information) > > [Akwesasne Mohawk Casino Resort and Players Inn](https://www.expedia.ca/Hogansburg-Hotels-Akwesasne-Mohawk-Casino-Resort.h6009138.Hotel-Information) > > [The Brook at Turning Stone Resort Casino](https://www.expedia.ca/Utica-Hotels-Turning-Stone-Resort-And-Casino.h1684407.Hotel-Information) > > [Fairmont Orchid](https://www.expedia.ca/Kamuela-Hotels-Fairmont-Orchid.h25190.Hotel-Information) > > [Tulalip Resort Casino](https://www.expedia.ca/Everett-Hotels-Tulalip-Resort-Casino.h2161524.Hotel-Information) > > [The Breakers Palm Beach](https://www.expedia.ca/Palm-Beach-Hotels-The-Breakers-Palm-Beach.h8479.Hotel-Information) > > [Courtyard by Marriott Victoria](https://www.expedia.ca/Victoria-Hotels-Courtyard-By-Marriott-Victoria.h8206987.Hotel-Information) > > [Come Friday Cottages on the Bay](https://www.expedia.ca/Galveston-Hotels-Come-Friday-Cottages-On-The-Bay.h23207328.Hotel-Information) > > [Darien Lake Lodge on the Lake](https://www.expedia.ca/Corfu-Hotels-Darien-Lake-Lodge-On-The-Lake.h13279584.Hotel-Information) > > [Marriott's Shadow Ridge I-The Villages](https://www.expedia.ca/Palm-Springs-Hotels-Marriotts-Shadow-Ridge.h853695.Hotel-Information) > > [Shooting Star Casino & Hotel](https://www.expedia.ca/Thief-River-Falls-Hotels-Shooting-Star-Casino-Hotel.h28874246.Hotel-Information) > > [Margaritaville Beach Resort South Padre Island](https://www.expedia.ca/South-Padre-Island-Hotels-Pearl-South-Padre.h21996.Hotel-Information) > > [JW Marriott Desert Springs Resort & Spa](https://www.expedia.ca/Palm-Springs-Hotels-JW-Marriott-Desert-Springs-Resort-Spa.h17123.Hotel-Information) > > [The Westin Desert Willow Villas, Palm Desert](https://www.expedia.ca/Palm-Springs-Hotels-The-Westin-Desert-Willow-Villas.h3304313.Hotel-Information) > > [Six Flags Great Escape Lodge & Indoor Waterpark](https://www.expedia.ca/Lake-George-Hotels-Six-Flags-Lodge-Indoor-Waterpark.h1385446.Hotel-Information) > > [Best Western Plus Midland Suites](https://www.expedia.ca/Midland-Hotels-Best-Western-Plus-Midland-Suites.h5388884.Hotel-Information) > > [Hilton Garden Inn Midland](https://www.expedia.ca/Midland-Hotels-Hilton-Garden-Inn-Midland.h6036563.Hotel-Information)