1/5 Terrible
Michael
Travelled with partner
Nov 29, 2022
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bait and switch! The property used misleading photos for the unit that we ended up receiving. We received an armpit unit that was on the backside of the property with no kitchen or balcony. In addition to being dishonest there were numerous problems that marred an otherwise pleasant stay in Maui.
Poor Room Design:
-Tiny 150 sq. foot room didn't even have space to store bags on the floor
-Jalousie (louvered) windows are not sound mitigating, can hear all of the noise from outside
-Only window is in the hallway and single paned - so privacy natural light is impossible, and you hear all of the noise from outside
-None of the doors have soft closers and they all slam shut at all hours of the day
-Curtain is weaved and only light filtering, so street light comes in, even at night
-Toilet tank cover didn't fit the tank, could have fallen and injured someone with a good bump
-Toilet was directly in front of the sink - so difficult to stand in front of the sink and wash hands
-Toilet paper dispenser was tucked in a cabinet behind the toilet
Poor Service:
-Front desk is only open from 8AM-5PM
-No housekeeping services unless requested, so often had to take out own trash or sweep up the floor
-Not enough beach towels - they had already run out at 9AM
-WiFi Password is just your room number, so anyone could access your network and potentially steal your information
So to summarize, if you'd like to be misled and have a tiny/noisy/dirty room - then by all means book here.