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Marasa Umubano Hotel

Star Rating
3.5 out of 5
Photo gallery

Reviews

3.4 / 5
45 reviews

Amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Free parking

Map

What's nearby

  • Popular Location
    Inema Art Center
    7 min walk
  • Popular Location
    Ivuka Arts Kigali
    8 min walk
  • Popular Location
    Kigali Heights
    13 min walk
  • Airport
    Kigali (KGL-Kigali Intl.)
    15 min drive

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Book online or call:

1-866-500-4938

    About this area

    Kigali

    Located in Kigali, Marasa Umubano Hotel is in the city centre and near the airport. Inema Art Center and Ivuka Arts Kigali are cultural highlights, and travellers looking to shop may want to visit Kigali Heights and Union Trade Center.

    What's nearby

    • Popular Location
      Inema Art Center - 7 min walk
    • Popular Location
      Ivuka Arts Kigali - 8 min walk
    • Popular Location
      Kigali Heights - 13 min walk
    • Popular Location
      Kigali Convention Centre - 18 min walk
    • Popular Location
      Rwanda Development Board - 3 min drive

    Getting around

    • Kigali (KGL-Kigali Intl.) - 15 min drive

    Restaurants

    • Where to eat
    • Serves breakfast, lunch and dinner.

    About this property

    Marasa Umubano Hotel

    This hotel features a restaurant, an outdoor pool and a health club. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking and a free airport shuttle. Additionally, a bar/lounge, a poolside bar and a coffee shop/café are on-site. All 100 individually furnished rooms have 5 bedrooms and feature free WiFi and pillowtop beds. For a bit of entertainment, guests will find LED TVs with digital channels, and other amenities include balconies and 24-hour room service.

    Policies

    Check-in

    Check-in time starts at 2 PM
    Minimum check-in age - 16

    Special check-in instructions

    24-hour airport shuttle service is available upon request. Fees may apply. Contact the property in advance to make arrangements.

    Check-out

    Check-out before noon

    Children and extra beds

    • Children are welcome.
    • Kids stay free! Children stay free when using existing bedding.
    • Rollaway/extra beds are available for USD 30.0 per night.

    Pets

    • Pets not allowed

    Property payment types

    Mastercard
    Visa

    Important information

    Optional extras

    The following fees and deposits are charged by the property at the time of service, check-in or check-out.

    • Weekly housekeeping provided; fees apply for additional cleaning
    • Rollaway bed fee: USD 30.0 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    You need to know

    Extra-person charges may apply and vary depending on property policy.
    Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
    Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    • Minimum Spring Break check-in age is 16 years old.

    We should mention

    This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Only registered guests are allowed in the guest rooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

    Property is also known as

    • Marasa Umubano Hotel Kigali
    • Marasa Umubano Kigali
    • Marasa Umubano
    • Umubano Hotel

    Property amenities

    Internet

    • Available in all rooms: Free WiFi
    • Available in some public areas: Free WiFi

    Parking and public transport

    • Free self parking
    • Extended parking
    • Free 24-hour return airport shuttle
    • Airport shuttle at scheduled times, on request
    • Free local area shuttle
    • Limo/town car service

    Food and drink

    • Free continental breakfast
    • 1 restaurant and 1 coffee shop/cafe
    • 1 poolside bar and 1 bar
    • 24-hour room service

    Things to do

    • 4 outdoor tennis courts
    • Aerobics classes
    • Billiards/pool table
    • Children's pool
    • Fitness centre
    • Outdoor pool
    • Sauna
    • Steam room
    • Tennis
    • Volleyball

    Family friendly

    • Children's pool
    • Dry-cleaning service
    • Free local area shuttle
    • Laundry facilities
    • Outdoor pool
    • Rollaway/extra beds (surcharge)

    Conveniences

    • ATM/banking services
    • Banquet hall
    • Lift
    • Free newspapers in reception
    • Front-desk safe
    • Gift shop/newsstand

    Guest services

    • 24-hour front desk
    • Concierge services
    • Daily housekeeping
    • Dry-cleaning service
    • Hair salon
    • Laundry facilities
    • Luggage storage
    • Multilingual staff
    • Porter

    Languages spoken

    • English
    • French
    • Swahili

    Business services

    • Business centre
    • Meeting rooms
    • Conference space (704 square feet)

    Outdoors

    • BBQ grill(s)
    • Garden
    • Terrace

    Spa

    • Massage/treatment rooms

    Accessibility

    • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    • Accessible bathroom
    • In-room accessibility

    More

    • Designated smoking areas

    Room amenities

    Bedroom

    • Air conditioning
    • Blackout drapes/curtains
    • Egyptian cotton sheets
    • Linens
    • Pillow-top mattress
    • Rollaway/extra beds (surcharge)

    Bathroom

    • Bathrobes
    • bathtub or shower
    • Free toiletries
    • Hairdryer (on request)
    • Towels

    Entertainment

    • 42-inch LED TV
    • digital channels

    Food and drink

    • Free bottled water
    • Minibar

    Outdoor space

    • Balcony

    More

    • Connecting rooms available
    • Desk
    • Individually furnished
    • Phone
    • Safe

    Nearby things to do

    Activities

    • Golf

    Where to eat

    • Serves breakfast, lunch and dinner.
    3.4

    Guest rating

    5 - Excellent
    7
    4 - Good
    20
    3 - Okay
    7
    2 - Mediocre
    8
    1 - Poor
    3
    3.7
    Cleanliness
    3.7
    Service and Staff
    4.2
    Amenities
    3.1
    Property condition

    1/5

      This hotel was not open when we got there. I had no alerts from Orbits and had to have local Rwandans help us figure out how to transfer hotels. Horrible communication for this as we traveled very far to stay here and booked well in advance.

      Stayed 6 nights in May 2019

      5/5 Excellent

      • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

      Great stay, staff was extremely helpful and the onsite bakery was a lifesaver.

      Stayed 1 night in Mar. 2019

      5/5 Excellent

      • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

      Great hotel, friendly staff and helpful advice. Room service is alittle expensive in comparison to others but still good.

      Stayed 2 nights in Mar. 2019

      4/5 Good

      • Liked: Staff & service, amenities, property conditions & facilities

      The property is under renovation, but it is ok. The lawn tennis court need to be fixed

      Stayed 2 nights in Apr. 2019

      5/5 Excellent

      • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

      A perfect place for holiday

      I had a nice time in Marasa Umubano hotel. The hotel has a serene environment and easily accessible. Although the hotel is an old one, thr rooms are comfortable and the breakfast meal was hot and fresh. The staffs were humble and willing to provide support. The airport shuttle was available to drop off at the airport

      Stayed 4 nights in Mar. 2019

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