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Overview of Hôtel Des Mille Collines

Photo gallery

Featured Image
Outdoor pool, pool umbrellas
Balcony
Egyptian cotton sheets, premium bedding, down comforters, in-room safe
Egyptian cotton sheets, premium bedding, down comforters, in-room safe

4.2/5 Very good

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Air conditioning
  • Spa

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided

Explore the area

    Popular LocationUnion Trade Center8 min walk
    Popular LocationKigali Genocide Memorial Centre5 min drive
    Popular LocationClub Rafiki13 min drive
    AirportKigali (KGL-Kigali Intl.)25 min drive
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About this area

Kigali

Located in Kigali, Hôtel Des Mille Collines is in the city center. Kigali Genocide Memorial Centre and Inema Art Center are cultural highlights, and travelers looking to shop may want to visit Union Trade Center and Kigali Heights. Looking to enjoy an event or a game while in town? See what's going on at Stade Amahoro. Guests love the hotel's quiet location.
Visit our Kigali travel guide
Popular Location

What's nearby

  • Union Trade Center - 8 min walk
  • Kigali Genocide Memorial Centre - 5 min drive
  • Inema Art Center - 9 min drive
  • Ivuka Arts Kigali - 12 min drive
  • Club Rafiki - 13 min drive

Getting around

  • AirportKigali (KGL-Kigali Intl.) - 25 min drive

Restaurants

  • Panorama Restaurant — 1 min walk
  • La Piscine — 1 min walk
  • Heaven — 7 min walk
  • Khana Khazana — 8 min walk
  • Bourbon Cafe — 11 min walk

About this property

Hôtel Des Mille Collines

4-star spa hotel near Union Trade Center
This hotel features 3 restaurants, an outdoor pool, and 2 bars/lounges. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a poolside bar are onsite. All 112 soundproofed rooms feature free WiFi and 24-hour room service. Comforts include Egyptian cotton sheets and down comforters, and guests will also appreciate thoughtful touches like bathrobes and slippers.
Hôtel Des Mille Collines offers 112 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. Accommodations offer separate sitting areas. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. 25-inch plasma televisions come with digital channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards and hair dryers can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor tennis court, an outdoor pool, and a fitness center.
Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available. Services include facials and body treatments.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Free buffet breakfast available daily
  • 3 restaurants
  • 2 bars/lounges and 1 poolside bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • Art gallery
  • Fitness center
  • Outdoor pool
  • Outdoor tennis court
  • Spa services
  • Tennis

Family friendly

  • Dry cleaning service
  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand
  • Grocery/convenience store

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service

Languages spoken

  • English
  • French
  • German

Business services

  • 24-hour business center
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Garden
  • Pool umbrellas
  • Terrace

Spa

  • Body treatments
  • Facials
  • Massages
  • Massage/treatment rooms
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Down comforter
  • Egyptian cotton sheets
  • Linens
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer (on request)
  • Shower/tub combination
  • Towels

Entertainment

  • 25-inch plasma TV
  • Digital channels

Food and drink

  • Free bottled water

More

  • Access via exterior corridors
  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Separate sitting area
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in time starts at 2:00 PM

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 100.0 per night

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 30 per vehicle (one-way)
  • Rollaway bed fee: EUR 100.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

Property is also known as

Des Mille Colines
Des Mille Colines Kigali
Hotel Des Mille Colines
Hotel Des Mille Colines Kigali
Hotel Mille Colines
Mille Colines
Hôtel Mille Collines Kempinski Kigali
Hôtel Mille Collines Kempinski
Mille Collines Kempinski Kigali
Mille Collines Kempinski
Hôtel Mille Collines Kigali
Hôtel Mille Collines
Mille Collines Kigali
Mille Collines
Hôtel Des Mille Collines by Kempinski
Hôtel Des Mille Collines Hotel
Hôtel Des Mille Collines Kigali
Hôtel Des Mille Collines Hotel Kigali

Frequently asked questions

Can I cancel my reservation for free at Hôtel Des Mille Collines and receive a full refund?
Yes, Hôtel Des Mille Collines offers free cancellation on select room rates, because flexibility matters! Please refer to Hôtel Des Mille Collines cancellation policy on our site for more details about any exclusions or requirements.
Does Hôtel Des Mille Collines have a pool?
Yes, this property has an outdoor pool.
Is Hôtel Des Mille Collines pet-friendly?
No, pets are not allowed at this property.
How much is parking at Hôtel Des Mille Collines?
Self parking is free at this property.
What time is check-in at Hôtel Des Mille Collines?
Check-in begins at 2:00 PM.
What time is check-out at Hôtel Des Mille Collines?
Check-out is at noon.
Does Hôtel Des Mille Collines provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of EUR 30 per vehicle, one-way, applies.
Where is Hôtel Des Mille Collines located?
Located in the heart of Kigali, this spa hotel is 0.4 mi (0.6 km) from Union Trade Center and 2.2 mi (3.5 km) from Kigali Genocide Memorial Centre. Inema Art Center and Kigali Convention Centre are also within 6 mi (10 km).
4.2
Very good
5 - Excellent
73
4 - Good
66
3 - Okay
12
2 - Poor
6
1 - Terrible
3

4.4/5

Cleanliness

4.4/5

Staff & service

4.4/5

Amenities

4.0/5

Property conditions & facilities

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Safe and relaxing corona confinement. Good value
We spent one night in corona confinement and took one more night of relaxation. Very good personalised service at all levels. Only small suggestion is to modernize the furniture.
Stayed 2 nights in Aug 2020

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2020

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cant substitute styaying here
It was a pleasure to stay at this historic hotel. The staff is excellent as well as the location. The rooms are pretty standard for the class but could use some minor upgrades here and there (nothing major).
Stayed 1 night in Feb 2020

3/5 Okay

Business traveller
Sad face IconDisliked: Room comfort
Stayed 3 nights in Dec 2019

4/5 Good

Happy face iconLiked: Cleanliness, staff & service
The Hotel knew that we were arriving but when we did arrive there did not seem to have any record of our booking!! Thankfully there weren’t full
Stayed 3 nights in Jan 2020

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