Studio Apartment

Reviews of Nightcap at Findon Hotel

3.5 out of 5
Nightcap at Findon Hotel
261 Grange Road, Findon, SA

Reviews

8.2

Very good

Rating 10 - Excellent. 52 out of 127 reviews" "
Rating 8 - Good. 48 out of 127 reviews" "
Rating 6 - Okay. 17 out of 127 reviews" "
Rating 4 - Poor. 5 out of 127 reviews" "
Rating 2 - Terrible. 5 out of 127 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Justin

Travelled with partner
Liked: Staff & service
First room had a leaky room but second room was better no leaks. Hotel seems a bit run down and they might have done a quick facelift but was good enough for one night. Parking lot fills up fast with the gambling room on main floor. Room had no wash cloths and no hair dryer.
Stayed 1 night in Jan 2024
Response from Team Findon on Feb 1, 2024
We do apologise for inconveniencing you with having to change rooms. That is not what we like to have happen to our guests. We don't provide face washers but can offer an extra hand towel to be used as such along with a hair dryer. We do have them for our geusts but keep them in the office for those who need one, you only have to ask.

10/10 Excellent

Richard

Liked: Staff & service, property conditions & facilities
Excellent hotel, cleanliness is 5 star, friendly attentive staff 😊😊
Stayed 1 night in Dec 2023
Response from Team Findon on Dec 29, 2023
Thank you for the kind feedback Richard. We hope to see you again.

2/10 Terrible

Scott

Rooms were clean and tidy, small but veey cute. Undesirables hanging around the front of the premises. The moment you walked down hallway to the rooms the instant smell of weed emitting from rooms, drug deals/dealing from balconys to carpark. Not a very quiet hotel room can hear every conversations from neighbouring rooms.
Stayed 1 night in Dec 2023
Response from Team Findon on Dec 18, 2023
Hi Scott.Thank you for the feedback.Yes the walls are thin but unfortunately I cannot do much regarding that one. As for the issue of the smell of drugs, did you mention it to management at the time so that they can investigate and possible move the guests out of the venue? As we do not sit upstairs and monitor the guests at all times, we rely on feedback from guests so we can fix the issues. We prefer that you speak to management and give us a chance to rectify as opposed to giving a bad review for something that we can fix.

10/10 Excellent

NATALIE

Stayed 2 nights in Dec 2023
Response from Team Findon on Dec 18, 2023
Thank you for the great review Natalie.

4/10 Poor

Jamie

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Staff lovely, facilities poor, horrible sleep.
Doors slamming all night, people loudly talking in hallway all the time. Floors incredibly loud, blinds dont block light at all from carpark. Slept probably 3 hours if I was lucky due to the consistant disturbances. Room had stains on walls. Shower decent, free water bottles, cheap easy place to store luggage on a short stop over.
Stayed 1 night in Oct 2023
Response from Team Findon on Oct 31, 2023
Thank you for your feedback Jamie.

6/10 Okay

Martin

This is a good basic accommodation at a good price. The restaurant was good. The bed was saggy in middle , uncomfortable. Time for new beds . As an older person the stairs to rooms were a trial. But that’s more my not checking if there was a lift than venues problem.
Stayed 1 night in Oct 2023
Response from Team Findon on Oct 26, 2023
Thank you for your feedback Martin. I have made the manager aware of the need for new mattresses.

8/10 Good

Dharminder Singh

Liked: Cleanliness, staff & service, property conditions & facilities
Not peaceful
Stayed 1 night in Oct 2023
Response from Team Findon on Oct 13, 2023
We apologise that your stay was not a quiet one. Unfortunately we were fully booked with a large family staying for a funeral being held across the road the next day.

8/10 Good

Mike

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in May 2023
Response from Team Findon on May 10, 2023
Thank you for your feedback Mike

6/10 Okay

Ross

Liked: Cleanliness, staff & service
Very unusual bathroom design, with small access door. Air conditioner hum from industrial unit right outside bedroom window, rather annoying.
Stayed 1 night in Apr 2023
Response from Team Findon on Apr 28, 2023
Hi Ross. We appreciate your feedback.Sorry to hear your stay was not to your expectations.

6/10 Okay

wai

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
The biggest inconvenience was the is no lift to take our luggage up to the 1st floor, we had to climb 3 flights of staircase which not good What is very good the fridge is full free mineral bottled water and adequate milk for coffee including morning cereals
Stayed 2 nights in Apr 2023
Response from Team Findon on Apr 13, 2023
Thank you for your feedback Wai. If you needed any help with your luggage we are more than happy to help you. As the rooms are only one floor up a lift is not a viable option for us.

2/10 Terrible

Taras

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Mar 2023
Response from Team Findon on Apr 21, 2023
Thank you for your review Taras. Maybe a few specifics would be nice so we know what needs improving.

10/10 Excellent

paul, welland

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, well located and the restaurant has very good food at reasonable prices. Excellent staff. Free parking. Super markets a block away. Would stay again.
Stayed 2 nights in Feb 2023
Response from Team Findon on Feb 8, 2023
Thank you for your feedback Paul. We hope to see you again.

6/10 Okay

Nida

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Poor staff Staff service
Stayed 6 nights in Jan 2023
Response from Team Findon on Jan 31, 2023
Thank you for your review Nida. I do not believe that my staff give poor service. They are always friendly and polite and willing to help a guest if there is something they need help with. If you are referring to the housekeeping, and from what I understand there was a couple if issues, then that is done by an external company and I will pass on your comments to them.

8/10 Good

Felien

Travelled with family
Liked: Property conditions & facilities
The stairs was quit steep for elder person and small children to walk up. There should be a guest baggage unloading parking spot infront of the door leading to the rooms. The rooms was comfortable and clean. Good beds. The bathroom is very small but clean.
Response from Team Findon on Jan 9, 2023
Thank you for your feedback Felien. I will pass your recommendation of the unloading bay onto the manager.

6/10 Okay

Kerry

Stayed 2 nights in Dec 2022
Response from Team Findon on Dec 28, 2022
Thank you for your review Kerry.

2/10 Terrible

Christine

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Nov 2022

10/10 Excellent

Patrick

Travelled with partner
Liked: Cleanliness, staff & service
Nice staff, excellent food but the room was basic and the door of the bathroom is too narrow. If you weight is 250 pounds or more, you won’t be able to enter into the bathroom. The sink is in the room, so no privacy when you brush your teeth or clean yourself.
Stayed 1 night in Oct 2022
Response from Team Findon on Oct 31, 2022
Thank you for your review Patrick. The bathroom is something I plan on bringing up if we are to get another room renovation as I agree that the doorway is a bit too narrow. Unfortunately these decisions are not made by the hotel.

10/10 Excellent

Grant, Port pirie

Stayed 1 night in Oct 2022

6/10 Okay

Harsimran jeet

Liked: Staff & service
Disliked: Cleanliness, amenities
k
Stayed 1 night in Sep 2022
Response from Team Findon on Oct 10, 2022
Thank you for your review Harsimran

10/10 Excellent

Susi

Stayed 1 night in Sep 2022

10/10 Excellent

Graham

Stayed 1 night in Aug 2022

10/10 Excellent

Scott

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay, very comfortable and the staff were fabulous.
Stayed 2 nights in Jul 2022
Response from Team Findon on Jul 19, 2022
Hi Scott. Thank you for your great review. We hope you stay with again if you are ever over this way.

8/10 Good

JANE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are nice the bathrooms could do with an update The staff are lovely
Stayed 2 nights in Jun 2022
Response from Management on Jun 24, 2022
Thank you for your review Jane. We hope you stay with us again.

10/10 Excellent

Sean

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Extremely friendly and helpful staff and loved the room service
Stayed 1 night in Jun 2022
Response from Management on Jun 29, 2022
Hi Sean. Thank you for your review. We hope you stay with again.

8/10 Good

Maree

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room, noise level wasn't an issue and good food options on site.
Stayed 3 nights in Jun 2022
Response from Management on Jun 23, 2022
Thank you for your review Maree. We hope you stay with us again.

10/10 Excellent

Cody

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2022

8/10 Good

Jacqui

Stayed 1 night in Jun 2022

8/10 Good

Luisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
small bathroom and rusty armrest inside Clean, good location, cheap and intruding 2 free drinks
Stayed 1 night in May 2022
Response from Management on May 11, 2022
Thank you for your feedback Luisa. We aew glad you enjoyed your stay.

8/10 Good

Darren

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Mar 2022

10/10 Excellent

gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2022
Response from Management on Mar 21, 2022
Thank you for your review Gary. Your feedback is appreciated.

8/10 Good

Rafi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Feb 2022

6/10 Okay

Katie

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2021
Response from Findon Hotel on Jan 13, 2022
Hi Katie, Thanks for your review, we hope to see you again. Kind regards, Findon Hotel

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Once again, nothing was a problem ro the happy joyful staff
Stayed 1 night in Jun 2021
Response from Courtney on Jun 30, 2021
Hi. Thank you for taking the time to write a review. We are glad you have been enjoying your stays with us and we look forward to seeing you again. Warm Regards Courtney

10/10 Excellent

Verified traveller

Stayed 1 night in May 2021
Response from Courtney on Jun 16, 2021
Hi. Thank you for taking the time to rate your stay. We are glad you enjoyed your stay and we look forward to seeing you next time. Warm Regards Courtney

8/10 Good

Shash

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2021
Response from Findon Hotel on May 26, 2021
Hi Shash. Thank you for taking the time to give a review. We are glad you enjoyed your stay. Warm Regards Courtney

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, clean and comfortable bed😊
Stayed 2 nights in May 2021
Response from Findon Hotel on May 24, 2021
Hi. Thank you for taking the time to write a review. We are so glad you enjoyed your stay with us and we look forward to seeing you again. Warm Regards Courtney

10/10 Excellent

Verified traveller

Travelled with family, Business traveller
Liked: Staff & service, amenities, property conditions & facilities
STAFF WERE GREAT
Stayed 1 night in Apr 2021
Response from Findon Hotel on May 1, 2021
Hi. Thank you for taking the time to write a review. We are glad you enjoyed your stay and look forward to seeing you again. Kind Regards Courtney

2/10 Terrible

Verified traveller

Stayed 1 night in Apr 2021
Response from Findon Hotel on Apr 14, 2021
Hi Anonymous. I am sorry to hear that you did not enjoy your stay this time but I hope next we will meet your standards. Thank you

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tidy room with comfortable bed and good layout. Rooms set back from road so a bit quieter. Be prepared for stairs to get to room but good secure set up.
Stayed 1 night in Mar 2021
Response from Nic on Mar 30, 2021
Thank you for your feedback and review rating, pleased to hear you enjoyed the new king koil beds in all of our rooms. Hope to see you again soon Kind Regards Nickol

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2021
Response from Courtney on Apr 9, 2021
Thank you for your review

10/10 Excellent

Kristi

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for overnight stay
Great location. Room was in clean and tidy condition. Friendly staff. Great having free parking and restaurant. Only annoyance was hearing everyone walking up and down the stairs, but not a big deal at all.
Stayed 1 night in Mar 2021
Response from Nic on Mar 23, 2021
Good Morning, Thank you for your review of your recent stay at the NightCap Findon Hotel, we are pleased to hear you enjoyed your stay and made us of our free car parking and restaurant facilities. Hope to see you again soon Kind Regards

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have been to this venue in the last 2 years, and have enjoyed my stays, parking is on site never had a problem, staff are fantastic nothing is ever too hard always happy to accommodate. Recommend highly the food ,never been disappointed, steaks to die for!!! Love the rooms, beds are so comfortable. The Findon Hotel I have found is easy assess to all my needs,Adelaide city center, hospitals, food shopping and the beach.
Stayed 1 night in Mar 2021
Response from Nic on Mar 9, 2021
Thank you for your lovely words, we are pleased to hear you enjoy your stay and keep coming back to join us here at the Findon. Kind Regards Nickol

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Feb 2021
Response from Nic on Mar 8, 2021
Thank you for taking the time to give us a review of your recent stay. Kind Regards Nickol

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Bathroom door was very narrow and would only open to 90 degrees. Made shower/toilet access limited. No blockout curtains. Squeaky floor in room and passageway. Cheap accom attached to a Hotel
Stayed 2 nights in Feb 2021
Response from Nic on Mar 3, 2021
Good Morning, Thank you for making a review for your recent stay at the Night Cap Findon Hotel, you had booked a room in a 3 star hotel and our base room, We do have available much larger rooms with much larger bathrooms if you wish to book one of those at a different rate of course. Our passageway can become squeaking or noisy if guests do not walk normally in the hallways and rooms, our curtains do have a see through blind as well as a block out it needs to be pulled across as it is left open for the natural light. We always value feedback from our guests as it allows us to give a better service. Thank you again

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, lovely room, will stay here again!!
Stayed 1 night in Feb 2021
Response from Nic on Feb 23, 2021
Thank you for most recent review on your stay at the NightCap at the Findon, we are pleased to hear you enjoyed your stay. We will see you again soon Kind Regards Nickol

10/10 Excellent

Andrew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always stay here on my business trips to SA. Dining room meals are first rate and accommodation is better than some 4 star hotels. Staff are excellent
Stayed 3 nights in Jan 2021
Response from Nic on Jan 20, 2021
Thank you kindly for your review we always appreciate feedback as it helps us deliver better customer service for our guests, we hope to see you again soon on your next trip to SA. Regards Nickol

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, property conditions & facilities
It took 50 minutes for a staff member to be available for check in. Other than that it was a great stay.
Stayed 2 nights in Jan 2021
Response from Nic on Jan 18, 2021
Hi Anonymous, Thank you for taking the time to make a review for your recent stay at the findon, unfortunately with being anonymous I am unable to see when you stayed to see if there was an issue for the amount of time it took for you to be able to be checked in, I apologise for this inconvenience as this is not our usual practice and not the way we like to run our business if you would like to give me a call on 84457000 to discuss it would be appreciated. Pleased to hear you enjoyed your stay after your check in. Kind Regards Nickol

8/10 Good

Katelyn, Adelaide

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2020
Response from Nic on Jan 18, 2021
Thank you for leaving a review, hope to see you again soon Kind Regards Nickol

8/10 Good

Belinda, Renmark

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The decor in the rooms was beautiful, bathroom dated. We did have to change rooms as the one we were originally given smelled of smoke. The staff were excellent in changing our room immediately.
Stayed 1 night in Nov 2020
Response from Nic on Dec 3, 2020
Hi Belinda, Thank you kindly for taking the time to make a review after staying with us, we are pleased to hear you liked the decor and the staff, our deepest apologies once again on the smell of the room our guests would normally smoke outside with the smoking pots provided, our housekeeper has since cleared out the smell and the room is now all ready to go for new guests, we do hope to see you again in the near future. Kind Regards Nickol

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location and good price, however the air conditioner barely worked and was very loud. Also had a screen light that made the room very bright. Also could t find any Adelaide channels on the TV
Stayed 1 night in Nov 2020
Response from Nic on Nov 10, 2020
Good Afternoon, Thank you for taking the time to make a review, could you please give us a call on 8445 7000 to discuss your review and let us know which room you were in so we are able to check the air conditioner and light you were talking about, as we have not had any complaints like this. The TV in the room should show all local channels and connecting to wifi give you access to your own netflix account once you sign in. When you call please ask for the manager on duty or myself. Kind Regards Nickol