Exterior

Reviews of Roosevelt Inn Mount Rushmore

2 out of 5
Roosevelt Inn Mount Rushmore
206 Cemetery Rd, Keystone, SD

Reviews

9.0

Wonderful

Rating 10 - Excellent. 841 out of 1328 reviews" "
Rating 8 - Good. 336 out of 1328 reviews" "
Rating 6 - Okay. 85 out of 1328 reviews" "
Rating 4 - Poor. 44 out of 1328 reviews" "
Rating 2 - Terrible. 22 out of 1328 reviews" "

9.0/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Barry

Travelled with family
Liked: Cleanliness, staff & service
Staff was very helpful
Stayed 4 nights in May 2024

10/10 Excellent

William John

Liked: Cleanliness, staff & service, property conditions & facilities
Highly recommended great stay beds we comfortable
Stayed 2 nights in May 2024
Response from Renee on May 26, 2024
William,Thank you for the feedback. We are glad that you enjoyed your stay with us. Thank you for the recommendation.

10/10 Excellent

Marylee

Travelled with partner
It was very pleasant stay with friendly staff with clean rooms
Stayed 3 nights in May 2024
Response from Renee W on May 26, 2024
Marylee,We are happy that you enjoyed your stay with us. Thank your for the feed back. We strive to keep our guests happy and comfortable. Hope to see you again in the future.

10/10 Excellent

Isidro, Salem

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk girl was really nice and helpful
Stayed 1 night in May 2024
Response from Renee W on May 26, 2024
Isidro,We strive to keep our guests happy and informed. Thank you for the feedback. Hope to see you again in the future

10/10 Excellent

Ryann

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff and beautiful area
Stayed 1 night in May 2024
Response from Renee on May 26, 2024
Ryann,We are happy your enjoyed your stay with us. We hope to see you again in the future.

10/10 Excellent

Nadia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property! Beautiful suites! Comfortable beds. Extra clean!!!
Stayed 1 night in Apr 2024
Response from Ashley B on May 23, 2024
Nadia, we are pleased to hear about how much you enjoyed your stay. Please come back and stay with us again.

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from Ashley B on May 23, 2024
Jennifer, thank you for staying with us. We are happy you had a great experience. Please come back and stay with us again.

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
It was clean. The breakfast was good. Love all the really old picture’s on the wall of Teddy Roosevelt
Stayed 1 night in May 2024
Response from Ashley B on May 23, 2024
Susan, we are happy to hear about how much you enjoyed our Teddy Roosevelt themed hotel. We hope you will come back and stay with us again.

10/10 Excellent

Sandra, Hamburg

Great place to stay when in Keystone Great size rooms, parking and breakfast
Stayed 3 nights in May 2024
Response from Ashley B on May 23, 2024
Sandra, we are happy to hear you enjoyed your stay at our hotel. We hope you will come back and stay with us again.

10/10 Excellent

Mitchell

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed a wonderful stay and it was very convenient to Mt Rushmore activities.
Stayed 4 nights in May 2024
Response from Ashley B on May 23, 2024
Mitchell, we are happy you had such a wonderful stay. Our hotel is the second closest hotel to Mount Rushmore, and many of our guests find it extremely convenient. Please come back and stay with us again.

6/10 Okay

June

Travelled with partner
Disliked: Property conditions & facilities
When we arrived we were given a less than acceptable room so we spent an additional $20/night to upgrade. The upgraded room was very nice.The original room was depressing and outdated, was next to vending machines, ice machine, elevator and exterior door. It felt like the worst room in the hotel.
Stayed 3 nights in May 2024
Response from Ashley B on May 23, 2024
June, thank you for staying with us. I am glad we had the availability to be able to upgrade you to another room. We are happy to hear you enjoyed that room much more. We hope you will come back and stay with us again.

10/10 Excellent

August

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly. Room was clean. Nice Breakfast. Private balcony was a plus
Stayed 2 nights in May 2024
Response from Ashley B on May 23, 2024
August, we are happy to hear you enjoyed your stay with us. The balconies are wonderful because the view around the hotel is great! Please come back and stay with us again.

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 3 nights in May 2024
Response from kennedi on May 15, 2024
Thank you for staying at the Roosevelt Inn William! I am thrilled to hear you enjoyed your stay. If you are ever in the area again you know where to find us. Well wishes!

10/10 Excellent

Lupe

Travelled with partner
Liked: Amenities
The room was incredibly clean and exactly what we needed! I am always impressed when a room is that clean! I know housekeeping is given limited time for a turn over but they did an excellent job! The lady we interacted with was so incredibly sweet and just made our stay that much better!
Stayed 1 night in May 2024
Response from Ashley B on May 15, 2024
Lupe, we are happy you had such an enjoyable stay with us! Our housekeeping works extremely hard to maintain our high standards of cleanliness. We appreciate all of the feedback and hope you will come back and stay with us again.

10/10 Excellent

Sharon, Hugo

Liked: Staff & service
Stayed 1 night in May 2024
Response from Ashley B on May 16, 2024
Sharon, thank you for staying with us. We are happy you had a great stay. Please come back and stay with us again.

10/10 Excellent

Floyd

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everything about it . Everyone and everything was great
Stayed 2 nights in May 2024
Response from kennedi on May 14, 2024
Thank you for the kind words Floyd! I am thrilled to hear you enjoyed your stay. If you are ever in the area we would love to have you back. Well wishes!

8/10 Good

Patrick

Liked: Cleanliness, staff & service
Stayed 2 nights in Apr 2024
Response from Renee W on May 11, 2024
Patrick, Glad you enjoyed you stay at the Roosevelt Inn. Thank you for the feedback.

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Renee W on May 11, 2024
Jeff, so glad you enjoyed your stay at the Roosevelt Inn.Come back and see us again soon.

8/10 Good

Lillian, Pittsburgh

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff. Pretty friendly. Close to sights and town. A little worn but very quaint and offers a nice breakfast!
Stayed 1 night in May 2024
Response from Renee W on May 11, 2024
Lillian, So glad you enjoyed your stay at the Roosevelt Inn. Thank you for the feedback.

6/10 Okay

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Renee W on May 11, 2024
Thank you for staying at the Roosevelt Inn.

10/10 Excellent

Gleanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Needs more parking spaces.
Stayed 2 nights in May 2024
Response from Renee W on May 11, 2024
Gleanne, Thank you for staying at the Roosevelt Inn and your feedback. Sorry for the limited parking.

4/10 Poor

Karen, Viroqua

Travelled with family
Disliked: Property conditions & facilities
This place is old and worn! My family had three rooms - mine was just inside the main parking lot entry on third and it was both EXCEPTIONALLY hot and it was loud. Others were on 4th floor just above me and one just above the actual entry on third. That room - visible open air crack to the outdoors next to the wall A/C unit. Loud!! All three rooms were just sort of worn and tired. Driveway up to parking lot in back is single lane curved road with a blind corner - while there is a mirror, you have to know to look up for one and you are at the mercy of other drivers. I wouldn’t stay here again, too many other options.
Stayed 1 night in May 2024
Response from Ashley B on May 15, 2024
Karen, thank you for staying with us. I am sorry that we did not meet your expectations. We are built into the side of a mountain so we do our best to accommodate our guests parking needs. Thank you for the feedback about the Air Conditioner, I have had maintenance fix the issue. Thank you for your review and we hope you will come and stay with us again in the future.

8/10 Good

Ron or Susanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the historical flair. Very good breakfast. Good location. However, mattress too soft.
Stayed 1 night in May 2024
Response from Ashley B on May 7, 2024
Ron and Susanne, we are happy you enjoyed the time-period theme of our hotel and our breakfast. I am sorry you found the mattress too soft. We have a variety of mattress types to try to meet the many different preferences of our guests. We appreciate the feedback and hope you will come and stay with us again.

10/10 Excellent

To

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was not only trained very well ,but All their personalities were outstandingly friendly. Especially noted was Kennedy with her Always positive and people are good Attitude. We hope to be back
Stayed 3 nights in May 2024
Response from Ashley B on May 7, 2024
To, we are happy to hear you had such an enjoyable experience. Kennedi is such a joy to work with. Our guests are extremely important to us which is why our staff strives to provide our guests with an atmosphere that is warm, kind, and helps them feel at home. We hope you will be back, as well!

10/10 Excellent

Darry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and comfortable room
Stayed 1 night in May 2024
Response from kennedi on May 8, 2024
Thank you for the kind words Darry! It is greatly appreciated. Our housekeeping staff strive to provide a clean and comfortable space for our guests to relax during their time here. Well wishes!

8/10 Good

Justin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay. Breakfast was always appreciated and the staff were very nice. Walls are super thin though.
Stayed 3 nights in May 2024
Response from kennedi on May 6, 2024
Thank you for the words Justin! I am thrilled to hear you had a great stay at the Roosevelt Inn. Our staff strive to help our guests with whatever they may need.

10/10 Excellent

Elizabeth, Calgary

Liked: Cleanliness, staff & service, property conditions & facilities
Nice room on main floor with cute little patio outside. Hubby had his coffee the next morning. Bed was comfy and shower was nice and hot. Breakfast was actually delicious and they even had fresh watermelon, yum! All of the ladies were quite lovely and very helpful. We even checked out a bit later so we could go to Mount Rushmore early in the morning and then pack up and head east. We would definitely stay here again. Keystone is a neat little place. Not everything was open for the season but we still had an awesome day and half!
Stayed 1 night in May 2024
Response from Ashley B on May 9, 2024
Elizabeth, we are happy to hear you and your husband had such an enjoyable experience during your stay with us! Keystone is a wonderful place, both during season and out of season. We look forward to seeing you again if you are ever in the area!

10/10 Excellent

Minh

Travelled with partner
Liked: Cleanliness, staff & service, amenities
good condition
Stayed 1 night in May 2024
Response from kennedi on May 6, 2024
Thank you for staying at the Roosevelt Inn Minh! I am glad you had a wonderful stay and enjoyed our clean facility

6/10 Okay

Bonnie

Liked: Staff & service
Disliked: Cleanliness
Accessible shower wasn’t very clean.
Stayed 1 night in May 2024
Response from Ashley B on May 16, 2024
Bonnie, thank you for staying with us. I am sorry that the shower in your room did not meet our high cleanliness standards. I have addressed the issue with my housekeeping staff. We appreciate the feedback and hope you will come back and stay with us again.

10/10 Excellent

Saffron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed in the whirlpool suite during a hiking trip. I wasn’t expecting much due to the low rates. I was so impressed with my suite. So comfortable and private. The continental breakfast was wonderful. Very homey atmosphere, real dishes, great coffee!
Stayed 4 nights in Apr 2024
Response from Renee W on May 4, 2024
Saffron, Thank you so much for the wonderful feedback. We are so happy that we exceeded your expectations. Our goal is to provide warmth and kindness to all our guests in order to help them feel at home.

10/10 Excellent

Susan

Stayed 1 night in May 2024
Response from Ashley B on May 23, 2024
Susan, we are happy you enjoyed your stay with us. We hope we will see you again in the future.

8/10 Good

Bradley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is an older historic place but well redone, balcony was very nice, breakfast was average, tho the donuts were a nice plus,,, rooms clean, adequate, good water pressure! Just 2 1/2 miles from Mt Rushmore!
Stayed 1 night in May 2024
Response from Renee W on May 4, 2024
Bradley, So happy to hear you enjoyed your stay with us. We appreciate the feed back and we also enjoyed the donuts, too! Come see us again in the near future.

10/10 Excellent

Marlynn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very basic accommodations. Clean. So quick and convenient to Mt Rushmore.
Stayed 1 night in Apr 2024
Response from kennedi on May 6, 2024
Thank you for staying at the Roosevelt Inn Marlynn! Our housekeeping staff strives to provide our guests with a clean comfortable space. Mt Rushmore is indeed a quick drive up the road. well wishes!

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Mt. Rushmore and lots of tourist attractions. Good free breakfast. I really enjoyed my stay.
Stayed 4 nights in Apr 2024
Response from kennedi on Apr 30, 2024
Thank you for the kind words Thomas! I am glad you really enjoyed your stay at the Roosevelt Inn. Our breakfast is full of healthy and hearty foods to help start your fun filled day off right. Well wishes!

10/10 Excellent

Wendell Bryan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family friendly, clean, great staff, no issues, couldn’t ask for anything more.
Stayed 7 nights in Apr 2024
Response from kennedi on Apr 30, 2024
Thank you for the review Wendell! we appreciate the feedback. If you are ever in the area again you know where to come!

8/10 Good

Darrel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a nice, quiet affordable place to rest our heads for the night. It offered all the standard ammenities and was fairly clean!
Stayed 1 night in Apr 2024
Response from kennedi on Apr 29, 2024
Thank you for the kind words Darrel! It is greatly appreciated. If you ever need somewhere to rest your head in the future you know where to find us. Well wishes!

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, nice rooms, and a good breakfast
Stayed 1 night in Apr 2024
Response from kennedi on Apr 29, 2024
Thank you for the kind words Melissa! Our housekeeping staff strive to provide clean and comfortable for our guests. Glad you enjoyed our wide verity of options during breakfast!

10/10 Excellent

Shaun

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and well positioned for local attractions. Staff was very friendly and helpful. Breakfast has a good choice and coffee was available even when we left at 4AM. One suggestion is to have more feature of Eleanor Roosevelt quotes as well as Teddy's in the hallways!
Stayed 3 nights in Apr 2024
Response from kennedi on Apr 30, 2024
Thank you for the kind words Shaun! It is greatly appreciated. Our staff strive to keep our facility clean and comfortable as well as ansdwe4 any questions you may have. That is a wonderful suggestion, I most certainly will pass it along. Thank you for staying at the Roosevelt Inn!

10/10 Excellent

Brandi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Great service. Comfortable beds and excellent breakfasts.
Stayed 1 night in Apr 2024
Response from kennedi on Apr 28, 2024
Thank you for the kind words Brandi! I am thrilled to hear you enjoyed your stay at the Roosevelt Inn. If you are ever in the area again we would love to have you back

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Perfect for families (the games room was a hit with our kids). Friendly and helpful staff and fantastic breakfast!
Stayed 1 night in Mar 2024
Response from kennedi on Apr 27, 2024
Thank you for the kind words Amanda! I am thrilled to hear you enjoyed your stay at the Roosevelt Inn. That is awesome your kids were able to enjoy our game room. Our staff strive to help our guests with whatever comments or concerns arrise! Well wishes to you.

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from kennedi on Apr 26, 2024
Thank you for the stellar review Ryan. I am thrilled to hear you enjoyed your time at the Roosevelt Inn! Well wishes.

10/10 Excellent

Nadia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked the Premium King with Private Balcony and it’s lovely! The bed is super comfortable and linens soft. We’ll be coming back!
Stayed 1 night in Apr 2024
Response from kennedi on Apr 26, 2024
Thank you for the kind words Nadia! I am so thrilled to hear you enjoyed your stay at the Roosevelt Inn. We would love to see you come back:)

10/10 Excellent

Denny

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a comfortable stay at Roosevelt Inn. The staff were very friendly and helpful. We called ahead to let them know we were expecting a package to be mailed to us; Kennedy took great care to make sure we received it. Thank you Kennedy and Roosevelt Inn for a wonderful stay.
Stayed 2 nights in Apr 2024
Response from kennedi on Apr 26, 2024
Thank you for the kind review Denny! I am thrilled to hear you had a comfortable stay at the Roosevelt Inn. I'm glad i was able to help you and your wife with any questions or concerns you guys had. If you are ever in the area again we would love to have you guys back!

10/10 Excellent

William, London

Travelled with partner
Great breakfast. Centrally located for lots of activities. Very helpful staff.
Stayed 3 nights in Apr 2024
Response from kennedi on Apr 23, 2024
Thank you for the kind words William! I am glad you had a wonderful time at the Roosevelt Inn. Our staff will help you with whatever may arise or any questions you may have! Have a wonderful afternoon.

8/10 Good

Julieta

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from kennedi on Apr 23, 2024
Thank you for the review Julieta! I hope you enjoyed your stay at the Roosevelt Inn.

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
We arrived an hour before normal check in and Reeva checked us in early and had the room ready. She was super friendly and shared stories with us. She made the entire stay even more enjoyable. The Inn and suite we stayed in was next level, it was taking a step back in time. Plus for added benefit, it’s only 2 miles from the beautiful Mt Rushmore. The next day we left around 6:30 and Reeva was there again getting breakfast ready for everyone. Since we left before the 7 am breakfast, Reeva hooked us up with some to go snacks. You don’t get that service with the big hotels. Five star for the Roosevelt Inn!
Stayed 1 night in Apr 2024
Response from kennedi on Apr 21, 2024
Thank you for the kind review Richard! We are thrilled to hear you enjoyed your stay at the Roosevelt Inn. Our staff will go above and beyond for our guests because we want you to feel at home while away from home. We are indeed time themed and I'm glad you enjoyed it. Well wishes to you Richard!

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I did enjoy everything. Great staff. Super clean. And the morning food staff was friendly too.
Stayed 1 night in Apr 2024
Response from kennedi on Apr 21, 2024
Thank you for the kind review Richard! I am thrilled to hear your enjoyed your stay. Our housekeeping staff strive to keep our facility clean and refreshed for our guests. Our friendly staff is what makes Roosevelt Inn feel like a " home away from home". Well wishes to you Richard

10/10 Excellent

Dean

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Coffee anytime you like it.
Stayed 1 night in Apr 2024
Response from kennedi on Apr 20, 2024
Thank you for staying at the Roosevelt Inn Dean! We appreciate the kind words! Coffee is indeed 24 hours as well as tea. Well wishes to you.

10/10 Excellent

Rebecca

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great value for the price. It's not the Ritz, but it's clean and comfortable and has a lot of ambiance -- with quirky bits of history about Roosevelt and the carving of Mt. Rushmore.
Stayed 1 night in Apr 2024
Response from kennedi on Apr 17, 2024
Thank you for staying at the Roosevelt Inn Rebecca! Your feedback is greatly appreciated. We are glad you enjoyed our comfortable cozy little hotel:) We are indeed a time themed hotel and are glad to hear you liked the decorations

10/10 Excellent

MaryEllen

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable accomodations and friendly staff made this a wonderful stay
Stayed 2 nights in Apr 2024
Response from kennedi on Apr 17, 2024
Thank you for staying at the Roosevelt Inn MaryEllen! We are thrilled to hear you had a wonderful stay. We appreciate your kind words.