4/10 Poor
Angie Hsiao Roy
Travelled with family
Apr 1, 2024
Disliked: Cleanliness, amenities
We booked through Expedia; I would recommend you NOT do that!!!
The resort itself is ok. Book direct through them or use trade, if you are a timeshare owner.
Gumbos is nice for evening drinks and good conversations. They do not have a kitchen; however, they have great hot dogs & had a cookout one night serving hamburgers at no cost. They were delicious.
We were put in a room that had a view of the dumpsters. The only day we had to sleep in was trash day. And the noise from the road was pretty bad too.
The room had roaches and a musky smell. We actually moved to another resort because of the roaches & bugs. The front desk was not very friendly or helpful. When asked for the wifi and pool code, I was told it is with your check in paperwork, however we had just keys and a paper that had our name on it? Then was verbally told both codes, to remember as I stood there in my bathing suit and towel, she seemed bothered by me asking if she could please write it down.
I cannot really recommend staying here, there are many other choices, that are within the same price range, if not cheaper. Even if you pay a little more, it will be worth it.
If you do stay here, I would recommend you ask for a condo not by the road or dumpsters. It is very load!!!
I would book direct or through timeshare.
Talking to other guest with better locations, said they too had problems with bugs, but their view and noise was nothing compared to ours.
Not a bad resort, we just got a bad unit.
Angie Hsiao Roy
Stayed 7 nights in Mar 2024