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Reviews of Cobblestone Inn & Suites - Kermit

3 out of 5
Cobblestone Inn & Suites - Kermit
876 South East Avenue, Kermit, TX

Reviews

9.0

Wonderful

Rating 10 - Excellent. 50 out of 77 reviews" "
Rating 8 - Good. 19 out of 77 reviews" "
Rating 6 - Okay. 3 out of 77 reviews" "
Rating 4 - Poor. 3 out of 77 reviews" "
Rating 2 - Terrible. 2 out of 77 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.0/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Matthew, Gun Barrel City

Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay for the area
Stayed 2 nights in May 2024
Response from General Manager on May 27, 2024
Thank you, Mathew! We are so delighted to hear you had such a fantastic stay. We strive to provide an excellent stay for all of our guests, and I am glad we were able to provide that for you. Thank you once again!

10/10 Excellent

Melvin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from General manger on May 8, 2024
Thank you Melvin for the review. We are glad you enjoyed your stay. We look forward to welcoming you again.

10/10 Excellent

Edith

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was good. The breakfast was okay.
Stayed 1 night in Jan 2024
Response from General manger on Jan 11, 2024
Thank you for the review. We are glad you enjoyed your stay. We look forward to welcoming you again!

10/10 Excellent

Alicia, Shreveport

Stayed 1 night in Nov 2023
Response from General manger on Dec 5, 2023
Thank you Alicia for the review. We are glad you enjoyed your stay. We look forward to welcoming you again!

8/10 Good

Amanda

Business traveller
Liked: Cleanliness, staff & service
Alot of remodeling going on during the stay made for noisy evenings. Other then that it was a decent room and I extended my stay an extra day for work.
Stayed 1 night in Nov 2023
Response from General manger on Nov 14, 2023
Thank you for your review, we really appreciate you sharing your experience with us! We are sorry you experience the noisy evening - I looked into your remark but, We did not have any remodeling during your stay. We are looking forward to seeing you again .

8/10 Good

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The motel was very nice. The city of Kermit must have taken quite an economic hit since I was last there.
Stayed 1 night in Aug 2023
Response from General manger on Aug 31, 2023
Thank you for your review and for choosing our hotel. We are happy that you enjoyed your stay and we are looking forward to staying with us again .

10/10 Excellent

Priti

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Experience!
Always an excellent stay!
Stayed 2 nights in Aug 2023
Response from General manger on Aug 28, 2023
We’re happy that you had a fantastic stay like always! Thank you for the great review and can’t wait to see you next time.

4/10 Poor

Misty

Liked: Cleanliness
Disliked: Property conditions & facilities
Hotel had no water on check out day! Wasn’t notified by front office found out when we used the restroom.
Stayed 2 nights in Mar 2023
Response from General manger on Mar 7, 2023
I do sincerely apologize for the inconvenience & not notifying you with our water issue as it happened late at night. We hope that you will give us another chance in the future to meet your expectations..

10/10 Excellent

Benjamin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023
Response from General manger on Feb 21, 2023
Thank you Benjamin ! We are so pleased to hear you enjoyed your experience with us!

10/10 Excellent

Miguel

Response from General manger on Mar 30, 2023
Thank you for your great Review! We appreciate your feedback and we are very glad that you enjoyed your time with us. Have a wonderful day and we are looking forward staying with us again

10/10 Excellent

Edward

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2022
Response from General manager on Oct 17, 2022
We are so glad you enjoyed your stay with us. We look forward to staying with us again.

8/10 Good

Valerie

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Staff was super friendly and helpful. Room was clean and nice. View out my window was interesting. Business on the back side must service portapotties.
Stayed 4 nights in Apr 2022
Response from General manager on Aug 25, 2022
Thank you Valerie ! We are so happy to hear you enjoyed your stay with us . We appreciate your feedback and look forward to staying with us again.

8/10 Good

Ramiro

Stayed 1 night in Jul 2022
Response from General manager on Nov 29, 2022
Thank you Ramiro ! We are so happy to hear you enjoyed your stay with us . We appreciate your feedback and look forward to staying with us again.

10/10 Excellent

Ramiro

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room!!!!
Stayed 2 nights in Jul 2022
Response from Margaret on Jul 28, 2022
Thank you We are glad you enjoyed your stay.

6/10 Okay

Jamie

Travelled with family, Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Our tv was out took forever to get fixed they were kind enough to offer a different room after we mentioned it. They advertise a bar at the location but is totally false. On site staff were very friendly
Stayed 2 nights in Jul 2022
Response from Margaret on Jul 3, 2022
We are sorry about the Television issues. We are glad it was taken care off.

10/10 Excellent

Ramiro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 2 nights in Jun 2022
Response from Margaret on Jul 3, 2022
Thank you for your review. We take pride in our cleanliness.

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay for a quick trip.
Stayed 2 nights in May 2022
Response from General manager on Jun 11, 2022
We’re happy that you had a fantastic stay! Thank you for the great review and can’t wait to see you next time.

10/10 Excellent

james

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
The bathroom was not cleaned the bathtub had hair in it .I’m bald so I know it wasn’t mine the toilet had hair on it and a splatter that left behind
Stayed 1 night in Apr 2022
Response from General manager on Apr 6, 2022
We are sorry to hear we did not exceed your expectations. We would appreciate if you allow us the opportunity to make it right during your next visit. We hope to hear from you and give us another chance.

10/10 Excellent

Alejandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2022

10/10 Excellent

Lindsey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great, friendly staff. Room was spacious and clean. Bed and pillows where one of the best I have experienced at any hotel. Even better then marriotts and hiltons. Breakfast was plenty and very delicious.
Stayed 1 night in Feb 2022
Response from General manager on Feb 21, 2022
Thank you so much for your kind words and for taking the time to complete a review. We are happy to hear that you were highly satisfied with your stay and that we were comparable to a larger hotel chain. We look forward to you staying with us again in the future! Thank you

10/10 Excellent

Shawn

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022
Response from General manager on Feb 21, 2022
Thank you for taking the time to share your experience with us. We truly appreciate your wonderful feedback.

10/10 Excellent

Miguel

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Nov 2021
Response from General manager on Dec 6, 2021
Thank you for the positive feedback . We appreciate you !

10/10 Excellent

Alicia

Stayed 1 night in Nov 2021
Response from General manager on Aug 15, 2022
Thank you for sharing your great feedback with us. We loving having you as a guest. we look forward to your return.

8/10 Good

Gloria

Liked: Cleanliness, staff & service, property conditions & facilities
9
Good
Stayed 1 night in Oct 2021
Response from General manager on Oct 21, 2021
Thank you for the positive feedback! We are so pleased to hear you enjoyed your stay. We look forward to your return.

10/10 Excellent

Gerardo Rivera

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 1 night in Oct 2021
Response from General manager on Oct 13, 2021
Thank you for this review and feedback . We appreciate you !

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Stay...
Had a crew of mine stay here. They were very pleased with the stay. Clean rooms. Friendly and very helpful staff. We would stay here again.
Stayed 1 night in Aug 2021
Response from General Manager on Aug 23, 2021
We’re happy that your had a fantastic stay! Thank you for the great review and can’t wait to see your employee's next time staying with us .

10/10 Excellent

Heriberto

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2021
Response from General Manager on Aug 17, 2021
Thank you for your great Review! We appreciate your comments and we are very glad that you enjoyed your time with us. Have a wonderful day and we are looking forward staying with us again.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the customer service, the cleanliness and calmness of the atmosphere. Wonderful stay.
Stayed 1 night in Jul 2021
Response from General Manager on Jul 27, 2021
Thank you for your great Review! We appreciate your comments and we are very glad that you enjoyed your time with us. Have a wonderful day and we are looking forward staying with us again.

10/10 Excellent

Verified traveller

Stayed 1 night in Jul 2021
Response from General Manager on Jul 27, 2021
Thank you for your great Review! We appreciate your comments and we are very glad that you enjoyed your time with us. Have a wonderful day and we are looking forward staying with us again.

10/10 Excellent

Irven

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in Kermit Tx
Very nice and new hotel in Kermit TX
Stayed 1 night in Jun 2021
Response from General Manager on Jun 11, 2021
Thank you for sharing your great feedback with us. We loving having you as a guest. we look forward to your return.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kermit
Great place to stay.
Stayed 4 nights in May 2021
Response from General Manager on Jun 22, 2021
Thank you for your great Review! We appreciate your comments and we are very glad that you enjoyed your time with us. Have a wonderful day and we are looking forward staying with us again

10/10 Excellent

Jami

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2021
Response from General Manager on May 10, 2021
Thank you for you great review, we appreciate your feedback. We look forward to your next stay!

10/10 Excellent

Noemi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Place to stay
I was very please with my stay, the price is perfect, room was clean. There were a few hicuup. I found a container of ice cream in the fridge, but overall it went well I'll definitely stay there again, close to where my husband works.
Stayed 1 night in May 2021
Response from General Manager on May 10, 2021
Thank you for you great review, we appreciate your feedback. We look forward to your next stay!

10/10 Excellent

JOHN

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Up and comer
New chain that emulates Holiday In very well. Though attendance was low due to pandemic effects on business travel I think they have a very good product.
Stayed 2 nights in Apr 2021
Response from General Manager on Apr 28, 2021
Thank you for sharing your great feedback with us. We loving having you as a guest, we look forward to your return.

8/10 Good

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 3 nights in Apr 2021
Response from General Manager on Apr 6, 2021
Thank you for the great review. We are happy that you had enjoyed your stay with us . We are looking forward staying with us again.

10/10 Excellent

Tony

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice facility, nothing negative to report.
Stayed 2 nights in Mar 2021
Response from General Manager on Mar 29, 2021
Thank you for your great Review! We appreciate your comments and we are very glad that you enjoyed your time with us. Have a wonderful day and we are looking forward staying with us again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean place in the Permian. Great place to stay if you find yourself out that way.
Stayed 1 night in Oct 2020
Response from General Manager on Mar 22, 2021
Thank you for the great review, we really appreciate you sharing your experience with us! We work hard to meet expectations like yours and we are very happy that you enjoyed your stay.

8/10 Good

MARIA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
VERY GOOD SERVICE
Stayed 1 night in Jan 2021
Response from General Manager on Jan 12, 2021
Thank you Maria for your great feedback . we are very happy that you have enjoyed your stay with us . we are looking forward staying with us again.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020
Response from General Manager on Jan 6, 2021
We’re happy that you had a fantastic stay! Thank you for the great review and can’t wait to see you next time.

10/10 Excellent

Rose, New Mexico

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lighting easy access. Would stay again.........Thank You
Stayed 1 night in Dec 2020
Response from General Manager on Dec 9, 2020
We’re happy that you had a fantastic stay! Thank you for the great review and can’t wait to see you next time.

10/10 Excellent

Verified traveller

Stayed 1 night in Nov 2020
Response from General Manager on Nov 23, 2020
We’re happy that you had a fantastic stay! Thank you for the great review and can’t wait to see you next time.

8/10 Good

Luis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020
Response from General Manager on Oct 12, 2020
Thank you for sharing your experience with us. We appreciate your feedback and we are happy that you enjoyed your time with us.

10/10 Excellent

Shelly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2020
Response from General Manager on Oct 6, 2020
We are happy that you had such a fantastic stay! Thank you for you great review. We look forward to your next stay!

8/10 Good

Verified traveller

Stayed 1 night in Sep 2020
Response from General Manager on Sep 15, 2020
Thank you for giving us you feedback. I am pleased that you had a good experience staying with us . We look forward to seeing you again and thank you for choosing to stay with us.

10/10 Excellent

Jeffrey

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2020
Response from General Manager on Aug 24, 2020
We’re happy that you had a fantastic stay! Thank you for the great review and can’t wait to see you next time.

8/10 Good

William

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020
Response from General Manager on Aug 21, 2020
We are happy that you had such a fantastic stay! Thank you for you great review, we are thankful for amazing customers like you. We look forward to your next stay!

10/10 Excellent

Brenda

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms are clean beds are comfortable anf the water is hot...
Stayed 2 nights in Jul 2020
Response from General Manager on Jul 24, 2020
We are happy that you had such a fantastic stay! Thank you for you great review, we are thankful for amazing customers like you. We look forward to your next stay!

10/10 Excellent

Verified traveller

Stayed 2 nights in Jul 2020
Response from General Manager on Jul 21, 2020
Thank you for taking the time and leaving us such a wonderful review! We are delighted that you enjoyed your stay with us and we look forward to your return.

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay nice new hotel. Will stay there again soon
Stayed 3 nights in Jun 2020
Response from General Manager on Jul 21, 2020
Thank you for taking the time and leaving us such a wonderful review! We are delighted that you enjoyed your stay with us and we look forward to your return.

8/10 Good

Joshua

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
Newer hotel
Stayed 1 night in Jul 2020
Response from General Manager on Jul 14, 2020
We’re happy that you had a fantastic stay! Thank you for the great review and can’t wait to see you next time.