Title: Bertam Resort and Water Park Penang - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Bertam Resort and Water Park Penang Family-friendly resort with 3 restaurants connected to the convention center in Kepala Batas ![Reception](https://images.trvl-media.com/lodging/92000000/91210000/91203200/91203198/b77a67c2.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Deluxe Premier](https://images.trvl-media.com/lodging/92000000/91210000/91203200/91203198/0a570442.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Family Quadruple Room | View from room](https://images.trvl-media.com/lodging/92000000/91210000/91203200/91203198/93a2fa7b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Violet Pool Suite | Terrace/patio](https://images.trvl-media.com/lodging/92000000/91210000/91203200/91203198/2249f7bb.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Club Loft, 3 Bedrooms, Pool View, Executive Level | View from room](https://images.trvl-media.com/lodging/92000000/91210000/91203200/91203198/d4703221.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Bertam Resort near Penang Golf Resort offers an 18-hole golf course and rejuvenating treatments at Kechmara Spa. Guests can enjoy drinks at the poolside bar, watch kids in the lazy river, relax in cabanas, or sample local specialties at three on-site restaurants. VIP Access 9.0 Wonderful ## Popular amenities - Bar - Gym - Spa - Parking available - Pool - Breakfast available VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.ca/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Oct. 29 - Oct. 30](https://www.expedia.ca/Hotel-Search?startDate=2025-10-29&endDate=2025-10-30&selected=91203198&PinnedHotelID=91203198&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-29&endDate=2025-10-30&selected=91203198&PinnedHotelID=91203198&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct. 30 - Oct. 31](https://www.expedia.ca/Hotel-Search?startDate=2025-10-30&endDate=2025-10-31&selected=91203198&PinnedHotelID=91203198&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-30&endDate=2025-10-31&selected=91203198&PinnedHotelID=91203198&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 31 - Nov. 2](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=91203198&PinnedHotelID=91203198&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=91203198&PinnedHotelID=91203198&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 7 - Nov. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=91203198&PinnedHotelID=91203198&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=91203198&PinnedHotelID=91203198&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 13 of 13 rooms ![Superior Double Room](https://images.trvl-media.com/lodging/92000000/91210000/91203200/91203198/e5eb12dc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double Room ### Highlights Air conditioning Mini-fridge Dining table Free minibar items Smart TV Hypo-allergenic bedding Renovated in 2023 Blackout drapes/curtains - 285 sq ft - Sleeps 2 - 1 King Bed ![Superior Twin Room](https://images.trvl-media.com/lodging/92000000/91210000/91203200/91203198/ec9ccbe9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Twin Room 10.0 Exceptional 1 review ### Highlights Air conditioning Mini-fridge Dining table Free minibar items Smart TV Hypo-allergenic bedding Renovated in 2023 Blackout drapes/curtains - 285 sq ft - Park view - Sleeps 2 - 2 Large Twin Beds ![1 bedroom, premium bedding, down comforters, pillowtop beds](https://images.trvl-media.com/lodging/92000000/91210000/91203200/91203198/fd54ef14.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe King ### Highlights Air conditioning Mini-fridge Dining table Free minibar items Smart TV Hypo-allergenic bedding Renovated in 2023 Blackout drapes/curtains - 323 sq ft - Sleeps 2 - 1 King Bed ![Deluxe Twin Room](https://images.trvl-media.com/lodging/92000000/91210000/91203200/91203198/w4032h2685x0y0-0b7725e8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Twin Room ### Highlights Air conditioning Mini-fridge Dining table Free minibar items Smart TV Hypo-allergenic bedding Renovated in 2023 Blackout drapes/curtains - 323 sq ft - Sleeps 2 - 2 Large Twin Beds ![Executive Suite](https://images.trvl-media.com/lodging/92000000/91210000/91203200/91203198/7264769a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Suite ### Highlights Separate dining area Separate sitting area Individually decorated Air conditioning Club Lounge Mini-fridge Dining table Free minibar items - 605 sq ft - Park view - Sleeps 2 - 1 King Bed ![50-inch Smart TV with cable channels, TV, foosball](https://images.trvl-media.com/lodging/92000000/91210000/91203200/91203198/c0fe7e19.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Violet Pool Suite ### Highlights Furnished balcony or patio Separate dining area Separate sitting area Individually furnished Individually decorated Private plunge pool Private indoor hot tub Air conditioning - 1139 sq ft - 1 bedroom - Sleeps 4 - 1 King Bed and 1 Queen Sofa Bed ![Family Quadruple Room](https://images.trvl-media.com/lodging/92000000/91210000/91203200/91203198/77c3d065.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Quadruple Room ### Highlights Air conditioning Mini-fridge Dining table Free minibar items Smart TV Hypo-allergenic bedding Renovated in 2023 Blackout drapes/curtains - 391 sq ft - Sleeps 4 - 2 Double Beds ![View from room](https://images.trvl-media.com/lodging/92000000/91210000/91203200/91203198/619b7544.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Iris Pool Suite ### Highlights Furnished balcony or patio Separate dining area Separate sitting area Individually furnished Individually decorated Private plunge pool Private indoor hot tub Air conditioning - 1352 sq ft - 1 bedroom - Sleeps 4 - 1 King Bed and 1 Queen Sofa Bed ![1 bedroom, premium bedding, down comforters, pillowtop beds](https://images.trvl-media.com/lodging/92000000/91210000/91203200/91203198/fd54ef14.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe With Balcony ### Highlights Balcony Air conditioning Mini-fridge Dining table Free minibar items Smart TV Hypo-allergenic bedding Renovated in 2023 - 323 sq ft - Sleeps 2 - 1 King Bed ![1 bedroom, premium bedding, down comforters, pillowtop beds](https://images.trvl-media.com/lodging/92000000/91210000/91203200/91203198/5d830f05.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Premier ### Highlights Separate dining area Separate sitting area Air conditioning Mini-fridge Dining table Free minibar items Smart TV Hypo-allergenic bedding - 462 sq ft - City view - Sleeps 2 - 1 King Bed ![1 bedroom, premium bedding, down comforters, pillowtop beds](https://images.trvl-media.com/lodging/92000000/91210000/91203200/91203198/5d830f05.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Club Suite ### Highlights Separate dining area Separate sitting area Individually furnished Individually decorated Air conditioning Club Lounge Mini-fridge Dining table - 678 sq ft - Hill view - Sleeps 2 - 1 King Bed ![Club Loft, 3 Bedrooms, Pool View, Executive Level](https://images.trvl-media.com/lodging/92000000/91210000/91203200/91203198/95d6e603.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Club Loft, 3 Bedrooms, Pool View, Executive Level ### Highlights Furnished balcony or patio Separate dining area Separate sitting area Individually furnished Individually decorated Private indoor hot tub Air conditioning Club Lounge - 1162 sq ft - 3 bedrooms - Sleeps 8 - 1 King Bed and 3 Queen Beds ![1 bedroom, premium bedding, down comforters, pillowtop beds](https://images.trvl-media.com/lodging/92000000/91210000/91203200/91203198/f01422e9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe King with Balcony ### Highlights Balcony Air conditioning Mini-fridge Dining table Free minibar items Smart TV Hypo-allergenic bedding Renovated in 2023 - Sleeps 2 - 1 King Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FKepala-Batas-Hotels-Bertam-Resort-Water-Park.h91203198.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FKepala-Batas-Hotels-Bertam-Resort-Water-Park.h91203198.Hotel-Information) ## About the area Located in Kepala Batas, Bertam Resort and Water Park Penang is connected to the convention center. KOMTAR is a notable landmark, and travelers looking to shop may want to visit Gurney Drive and Gurney Plaza. Traveling with kids? Don't miss Penang Bird Park. [Visit our Kepala Batas travel guide](https://www.expedia.ca/Kepala-Batas.dx6147679) [View more Resorts in Kepala Batas](https://www.expedia.ca/Kepala-Batas-Resort-Hotels.d6147679-aaResortHotels.Travel-Guide-Accommodation) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C5.51891%2C100.46257&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=uBToduSkfy03fJn31Nq5owTLzBk=) 12854 Jln Tun Hamdan Sheikh Tahir, Kepala Batas, Penang, 13100 ### What's nearby - Bertam Souk & Water Park - 15 min walk - 1.3 km - Penang Golf Resort - 3 min drive - 2.3 km - Kepala Batas Golf Club - 3 min drive - 2.3 km - Allanze University - College of Medical Sciences - 3 min drive - 3.1 km - Sunway Carnival Mall - 15 min drive - 20.6 km ### Getting around - Tasek Gelugor Station - 17 min drive - Penang Intl. Airport (PEN) - 48 min drive ### Restaurants - ‪Essaouira - ‬16 min walk - ‪McDonald's - ‬18 min walk - ‪DS KITCHEN - ‬17 min walk - ‪Bertam Corner - ‬2 min drive - ‪Ayam Gepuk Top Global Bertam - ‬19 min walk ## About this property ### Bertam Resort and Water Park Penang Upscale family-friendly resort renovated in 2023 and located near Penang Golf Resort Consider a stay at Bertam Resort and Water Park Penang and take advantage of an adjacent golf course, a grocery/convenience store, and designer stores on site. Get out on the links at this resort and enjoy amenities such as a golf clubhouse and golf caddies. Treat yourself to a facial, a Swedish massage, or a manicure/pedicure at Kechmara Wellness & Spa, the onsite spa. At the 3 on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and local and international cuisine. Fitness classes and yoga classes are offered at the health club; Bertam Resort and Water Park Penang also has 2 coffee shops/cafes, a library, and dry cleaning/laundry services. Stay connected with free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices), and guests can find other amenities such as a bar and a 24-hour business center. You'll also find perks like: - An outdoor pool along with sun loungers and pool umbrellas - Free self parking, plus valet parking (surcharge) - Limo/town car service, buffet breakfast (surcharge), and an electric car charging station - Coworking spaces, golf privileges (optional), and luggage storage Room features All 282 rooms offer comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like laptop-friendly workspaces and air conditioning. More amenities include: - Hypo-allergenic bedding, pillowtop mattresses, and down comforters - Bathrooms with designer toiletries and hair dryers - 50-inch Smart TVs with cable channels - Wardrobes/closets, LED light bulbs, and mini fridges ## Similar properties ![Outdoor pool, open 8:00 AM to 8:00 PM, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/13000000/12550000/12541400/12541379/c7ee9cd7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### M Social Resort Penang Tanjung Bungah - Pool - Kids pool - Parking included - Free WiFi 9.0 Wonderful 27 reviews CA $96 CA $108 total includes taxes & fees Nov 6 - Nov 7 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-06&endDate=2025-11-07&selected=12541379&PinnedHotelID=12541379&HadPinnedHotel=true®ionId=-1&adults=2) ![Coffee service](https://images.trvl-media.com/lodging/1000000/20000/14500/14457/7b5b5b60.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### JEN Penang Georgetown by Shangri-La Downtown George Town - Pool - Kids pool - Parking included - Free WiFi 8.8 Excellent 1,001 reviews CA $100 CA $122 total includes taxes & fees Nov 16 - Nov 17 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-16&endDate=2025-11-17&selected=14457&PinnedHotelID=14457&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool, open 8:00 AM to 10:00 PM, lifeguards on site](https://images.trvl-media.com/lodging/19000000/18370000/18364400/18364333/d2b16904.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Granite Luxury Hotel Downtown George Town - Pool - Free WiFi - Restaurant - Air conditioning 8.4 Very good 210 reviews CA $76 CA $95 total includes taxes & fees Oct 30 - Oct 31 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-30&endDate=2025-10-31&selected=18364333&PinnedHotelID=18364333&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/1000000/90000/83600/83571/c325b740.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Gurney Bay Hotel, A PARKROYAL PARTNER HOTEL Downtown George Town - Pool - Hot tub - Kids pool - Parking included 8.6 Excellent 1,004 reviews CA $84 CA $104 total includes taxes & fees Nov 12 - Nov 13 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-12&endDate=2025-11-13&selected=83571&PinnedHotelID=83571&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, open 7:00 AM to 8:00 PM, sun loungers](https://images.trvl-media.com/lodging/38000000/37240000/37236100/37236047/b7df9087.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Prestige Hotel Penang Downtown George Town - Pool - Spa - Parking included - Free WiFi 9.4 Exceptional 544 reviews CA $151 CA $169 total includes taxes & fees Nov 27 - Nov 28 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-27&endDate=2025-11-28&selected=37236047&PinnedHotelID=37236047&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool, outdoor pool, open 8:00 AM to 7:00 PM, sun loungers](https://images.trvl-media.com/lodging/97000000/96510000/96502000/96501985/a84f58ac.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Crowne Plaza Penang Straits City by IHG Butterworth - Pool - Parking included - Free WiFi - Restaurant 9.0 Wonderful 28 reviews CA $84 CA $105 total includes taxes & fees Nov 28 - Nov 29 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-28&endDate=2025-11-29&selected=96501985&PinnedHotelID=96501985&HadPinnedHotel=true®ionId=-1&adults=2) ![2 outdoor pools, sun loungers](https://images.trvl-media.com/lodging/2000000/1570000/1562900/1562852/0bbf1e3a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ascott Gurney Penang Downtown George Town - Pool - Pet-friendly - Kids pool - Waterslide 9.4 Exceptional 230 reviews CA $179 CA $198 total includes taxes & fees Nov 5 - Nov 6 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-05&endDate=2025-11-06&selected=1562852&PinnedHotelID=1562852&HadPinnedHotel=true®ionId=-1&adults=2) ![Seasonal outdoor pool](https://images.trvl-media.com/lodging/111000000/110180000/110173000/110172995/5cb23b52.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Holiday Inn & Suites Penang Prai by IHG Bukit Mertajam - Pool - Parking included - Free WiFi - Restaurant 9.0 Wonderful 12 reviews CA $90 CA $101 total includes taxes & fees Nov 14 - Nov 15 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-15&selected=110172995&PinnedHotelID=110172995&HadPinnedHotel=true®ionId=-1&adults=2) ![Lounge](https://images.trvl-media.com/lodging/10000000/9740000/9731600/9731516/156e6f4c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Light Hotel Penang Seberang Jaya - Pool - Spa - Kids pool - Parking included 8.8 Excellent 578 reviews CA $107 CA $119 total includes taxes & fees Nov 15 - Nov 16 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-15&endDate=2025-11-16&selected=9731516&PinnedHotelID=9731516&HadPinnedHotel=true®ionId=-1&adults=2) ![Executive lounge](https://images.trvl-media.com/lodging/102000000/101570000/101564300/101564233/cb02c4ec.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Penang Marriott Hotel Downtown George Town - Pool - Kids pool - Parking included - Free WiFi 9.6 Exceptional 91 reviews CA $183 CA $202 total includes taxes & fees Nov 2 - Nov 3 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=101564233&PinnedHotelID=101564233&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices) - Available in some public areas: Free WiFi ### Parking and transportation - Electric car charging station on site - Limo/town car service - Free secured, covered self parking on site - Secured, covered valet parking on site (MYR 100 per night) - Wheelchair-accessible parking available ### Food and drink - Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: MYR 56 for adults and MYR 36 for children - 2 coffee shops/cafes - 3 restaurants - A bar/lounge - Couples/private dining ### Restaurants on site - Citrus - Essoura - Kasbah - Le Grill ### Things to do - 18-hole adjacent golf course - Billiards/pool table - Books - Designer stores - Fitness classes - Foosball table - Full-service spa - Golf caddies - Golf carts - Golf clubhouse - Golf clubs/equipment - Health club - Karaoke - Library - Optional golf privileges - Outdoor pool - Piano - Sauna - Steam room - Yoga classes ### Family friendly - Dining table - Grocery/convenience store - High chair - Laundry facilities - Mini-fridge - Outdoor pool ### Conveniences - 24-hour front desk - Gift shop/newsstand - Grocery/convenience store - Laundry facilities - Lockers - Luggage storage ### Guest services - Change of bedsheets (on request) - Change of towels on request - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Proposal/romance packages - Tour and ticket assistance - Wedding services ### Business services - 18 meeting rooms - 24-hour business center - Conference center (35,000 square feet of space) - Coworking space ### Outdoors - Outdoor furniture - Pool loungers - Pool umbrellas ### Full-service spa - 6 treatment rooms - Aromatherapy - Ayurvedic treatments - Body scrubs - Body wraps - Couples treatment rooms - Deep-tissue massages - Facials - Hot stone massages - Hot tub - Hydrotherapy - In-room massages - Manicures/pedicures - Mud bath - Reflexology - Sauna - Spa open daily - Steam room - Swedish massages - Turkish bath ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - 4 accessible parking spaces - Area rugs in room - Ceiling hoist - Doorbell and phone notification - Elevator (39 inch wide door) - Front entrance ramp - Hardwood flooring in room - High-pile carpet in room - Smooth flooring in public areas - Smooth flooring in room - Tile flooring in public areas - Tile flooring in room - Valet for wheelchair-equipped vehicles - Visual doorbell notification - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible business center - Wheelchair-accessible concierge desk - Wheelchair-accessible gym - Wheelchair-accessible lounge - Wheelchair-accessible parking - Wheelchair-accessible path of travel - Wheelchair-accessible path to elevator - Wheelchair-accessible pool - Wheelchair-accessible public washroom - Wheelchair-accessible registration desk (28 inches high) - Wheelchair-accessible restaurant - Wheelchair-accessible spa - Wheelchairs on site ### More - 2 buildings - 5 floors - At least 80% lighting from LEDs - Ballroom - Banquet hall - Biodegradable coffee stirrers available - Biodegradable drinking straws available - Built in 2023 - Comprehensive food waste policy - Comprehensive recycling policy - Designated smoking areas (fines apply) - Local artist showcase - Locally-owned and organized tours and activities - Mediterranean architecture - No plastic coffee stirrers - No plastic drinking straws - Renovated entire property - February 2023 - Reusable cups - Reusable tableware - Vegan dining options - Vegetarian breakfast available - Vegetarian dining options ## Room amenities ### Bedroom - Blackout drapes - Down comforter - Hypo-allergenic bedding - Pillowtop mattress - Premium bedding ### Bathroom - Designer toiletries - Hair dryer - Private bathroom - Shampoo - Slippers - Soap - Toilet paper - Toothbrush and toothpaste - Towels provided ### Entertainment - 50-inch smart TV with cable channels - MP3 dock - Smart speaker ### Food and drink - 24-hour room service - Dining table - Free bottled water - Free stocked minibar - Meal delivery service - Mini-fridge - Restaurant dining guides ### More - Air conditioning - Desk - Desk chair - Electrical adapters - Iron/ironing board - Laptop workspace - LED lighting - Phone - Safe ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: midnight Minimum check-in age: 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome 1 child per adult, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Deposit: MYR 200 per accommodation, per night - A tax is imposed by the city: MYR 3.00 per accommodation, per night We have included all charges provided to us by the property. ### Optional extras - Fee for buffet breakfast: approximately MYR 56 for adults and MYR 36 for children - Covered valet parking fee: MYR 100 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash Long-term renters welcome This property uses solar energy Safety features at this property include window guards This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room ### We should mention Pool access available from 7:00 AM to 8:00 PM Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation No pets and no service animals are allowed at this property A car is not required for transportation to and from this property Guests under 18 years old are not allowed in the spa ### Property is also known as Bertam Resort Penang Bertam Resort Water Park Bertam Resort, Penang Resort Bertam Resort, Penang Kepala Batas Bertam Resort, Penang Resort Kepala Batas ## Frequently asked questions ### Does Bertam Resort and Water Park Penang have a pool? > Yes, this property has an outdoor pool. Pool access is from 7:00 AM–8:00 PM. ### How much does it cost to stay at Bertam Resort and Water Park Penang? > As of Oct 29, 2025, prices found for a 1-night stay for 2 adults at Bertam Resort and Water Park Penang on Nov 2, 2025 start from CA $107.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Kepala-Batas-Hotels-Bertam-Resort-Water-Park.h91203198.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Bertam Resort and Water Park Penang pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Bertam Resort and Water Park Penang? > Self parking is free at this property. ### What time is check-in at Bertam Resort and Water Park Penang? > Check-in start time: 3:00 PM; Check-in end time: midnight. ### What time is check-out at Bertam Resort and Water Park Penang? > Check-out is at noon. ### Where is Bertam Resort and Water Park Penang located? > This family-friendly Kepala Batas resort is located near the airport, 1.3 mi (2.1 km) from Penang Golf Resort, and within 16 mi (25 km) of Sunway Carnival Mall and Penang Bird Park. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Bertam Resort and Water Park Penang Reviews 9.0 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 16 8 - Good 6 6 - Okay 0 4 - Poor 1 2 - Terrible 1 ### 9.8/10 Cleanliness ### 9.2/10 Staff & service ### 10/10 Amenities ### 9.6/10 Property conditions & facilities ### 9.4/10 Eco-friendliness ### 10/10 Excellent #### Nik Jan 17, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very friendly staff ##### Nik Stayed 1 night in Jan 2025 ### 10/10 Excellent #### LANCE Jan 22, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautifully designed and decorated. Staff service excellent and beautiful pool area Kechmara soa was also excellent ##### LANCE Stayed 3 nights in Jan 2025 ### 10/10 Excellent #### Ahmad Syahir Aug 22, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities All good. Staff are very friendly and not too crowded during weekdays. Buggy services are quick and helpful. The waterpark is big and fun. More fun if the slides have more water pressure. The kid keeps getting stuck in the middle because it's not slippery enough. ##### Ahmad Syahir Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### Chee Labb Apr 27, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Clean Comfortable for the entire family… the staff even arrange an interconnected room for us! ![SunRise View](https://a.travel-assets.com/ugc/hotel-reviews/96D327BDA9BD4770B3FAE844F30D2994B1B4811A1682594163693.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Sunset View](https://a.travel-assets.com/ugc/hotel-reviews/71C0877B9D4172C68E8B6F44634CD432668F0F401682594148140.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Pool Water is clean & warm…](https://a.travel-assets.com/ugc/hotel-reviews/EDAEE29AB145399C52AE9A33858E7E960FB322CB1682594181794.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Next to its own water park](https://a.travel-assets.com/ugc/hotel-reviews/0FB1B25A0B30BB60B5D20DDF758306E39D6053851682594178005.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Chee Labb Stayed 3 nights in Apr 2023 ### 10/10 Excellent #### Siti Rohani Apr 27, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The design of the resort is very unique. 👍👍👍 ##### Siti Rohani Stayed 2 nights in Apr 2024 ### 10/10 Excellent #### MOHD SHAHRIL BIN HJ MD May 2, 2023 Liked: Cleanliness, amenities, property conditions & facilities Pool is amazing ##### MOHD SHAHRIL BIN HJ MD Stayed 1 night in Apr 2023 ### 2/10 Terrible #### Lee Jun Oct 2, 2023 Disliked: Staff & service My room was not made for the day and when I called was told no housekeeping until 9am the next day. Limited drinking water supplied to room. Only 1x750ml water then you are charged additional for drinking water! Ridiculous! ##### Lee Jun Stayed 2 nights in Sep 2023 ### 10/10 Excellent #### Abd Shukor Jun 2, 2025 ##### Abd Shukor Stayed 2 nights in May 2025 ### 10/10 Excellent #### Bijesh May 19, 2025 ##### Bijesh Stayed 4 nights in May 2025 ### 8/10 Good #### Wan Sadida May 4, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Sesuai untuk keluarga Bilik selesa dan staff yg mesra ##### Wan Sadida Stayed 2 nights in May 2025 ### 10/10 Excellent #### Ahmad Fariz Feb 20, 2025 ##### Ahmad Fariz Stayed 1 night in Feb 2025 ### 8/10 Good #### Kaori Feb 14, 2025 Liked: Cleanliness, staff & service ##### Kaori Stayed 3 nights in Feb 2025 ### 10/10 Excellent #### Jasmin Jan 20, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Great stay ##### Jasmin Stayed 4 nights in Oct 2024 ### 8/10 Good #### Norhuda Dec 1, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Norhuda Stayed 2 nights in Nov 2024 ### 10/10 Excellent #### Muhammad Abqari Fiqri Nov 27, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Muhammad Abqari Fiqri Stayed 1 night in Nov 2024 ### 10/10 Excellent #### junaidi Nov 3, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### junaidi Stayed 1 night in Oct 2024 ### 8/10 Good #### izzah Sep 9, 2024 ##### izzah Stayed 1 night in Sep 2024 ### 8/10 Good #### Yutaro Sep 6, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 良いホテルでした。 ##### Yutaro Stayed 4 nights in Sep 2024 ### 4/10 Poor #### Abdulla Aug 11, 2024 ##### Abdulla Stayed 3 nights in Aug 2024