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Holiday Inn Express Canterbury, an IHG Hotel

3.0 star property
Comfortable hotel with free breakfast and business center

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your current months are April, 2024 and May, 2024.
April 2024
May 2024

Holiday Inn Express Canterbury, an IHG Hotel

Photo gallery for Holiday Inn Express Canterbury, an IHG Hotel

Exterior
Property amenity
In-room safe, desk, free WiFi, bed sheets
Breakfast and dinner served
Bar (on property)

Overview of Holiday Inn Express Canterbury, an IHG Hotel

8.0

Very good

Highlight
  • Staff & service is scored top 10% in Canterbury by travellers.

Popular amenities

  • Breakfast included
  • Parking available
  • Free WiFi
  • Bar
  • Housekeeping

Explore the area

A2 Upper Harbledown, Canterbury, England, CT2 9HX
  • Popular LocationUniversity of Kent5 min drive
  • Popular LocationMarlowe Theatre6 min drive
  • Popular LocationCanterbury Cathedral7 min drive
  • AirportLondon (LGW-Gatwick)78 min drive
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Room options

Room, 2 Twin Beds

cleanliness

Highlights

Heating
Connecting rooms available
Flat-screen TV
Portable fan
Private bathroom
Hair dryer
Coffee/tea maker
Satellite channels
  • Sleeps 2
  • 2 Twin Beds

Room, 1 Double Bed

cleanliness

Highlights

Heating
Connecting rooms available
Flat-screen TV
Portable fan
Private bathroom
Hair dryer
Coffee/tea maker
Satellite channels
  • Sleeps 2
  • 1 Double Bed

Standard Room

cleanliness

Highlights

Heating
Connecting rooms available
Flat-screen TV
Portable fan
Private bathroom
Hair dryer
Coffee/tea maker
Satellite channels
  • Sleeps 2
  • 1 Twin Bed

Room, 1 Double Bed with Sofa bed

cleanliness

Highlights

Heating
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Sofa bed
Portable fan
Private bathroom
Hair dryer
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Similar properties

About the area

Canterbury

Holiday Inn Express Canterbury, an IHG Hotel is located in Canterbury. Rupert Bear Museum and Marlowe Theatre are cultural highlights, and some of the area's activities can be experienced at Boughton Golf Club and Canterbury Golf Club. Looking to enjoy an event or a game while in town? See what's happening at St. Lawrence Ground or Greenfields Shooting Grounds. Take an opportunity to explore the area for outdoor excitement like hiking/biking trails.

What's nearby

  • Westgate Gardens and Towers - 5 min drive
  • University of Kent - 5 min drive
  • Marlowe Theatre - 6 min drive
  • Chilham Village - 6 min drive
  • Canterbury Cathedral - 7 min drive

Getting around

  • Canterbury Chartham Station - 6 min drive
  • Gatwick Airport (LGW) - 79 min drive

Restaurants

  • Caffè Nero - 6 min drive
  • Floc Brewing Project - 6 min drive
  • Bp - 2 min walk
  • The Monument - 4 min drive
  • The Unicorn Inn - 5 min drive

About this property

Holiday Inn Express Canterbury, an IHG Hotel

Property highlights
You can look forward to a free breakfast buffet, a terrace, and a garden at Holiday Inn Express Canterbury, an IHG Hotel. Be sure to enjoy a meal at Great Room, the onsite restaurant. Free in-room WiFi is available to all guests, along with a bar and a business center.
You'll also enjoy perks such as:
  • Self parking (surcharge), an electric car charging station, and express check-in
  • Free newspapers, concierge services, and tour/ticket assistance
  • A front-desk safe, multilingual staff, and luggage storage
Room features
All 89 rooms have comforts such as free WiFi and safes.
Extra conveniences in all rooms include:
  • Heating and portable fans
  • Bathrooms with showers and hair dryers
  • Flat-screen TVs with satellite channels
  • Coffee/tea makers, daily housekeeping, and desks

Languages

Dutch, English, French, Hindi, Japanese, Polish, Portuguese, Russian, Serbian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (GBP 3 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Great Room

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Flat-screen TV with satellite channels
  • Pay movies

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Heating
  • Phone
  • Portable fan
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3 PM
Contactless check-in available
Express check-in available

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Self parking fee: GBP 3 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Holiday Inn Express Canterbury, an IHG Hotel pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Holiday Inn Express Canterbury, an IHG Hotel?

As of Mar 19, 2024, prices found for a 1-night stay for 2 adults at Holiday Inn Express Canterbury, an IHG Hotel on Mar 24, 2024 start from CA $85.51, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Holiday Inn Express Canterbury, an IHG Hotel?

Self parking is available for GBP 3 per night.

What time is check-in at Holiday Inn Express Canterbury, an IHG Hotel?

Check-in start time: 3 PM; Check-in end time: 3 PM.

What time is check-out at Holiday Inn Express Canterbury, an IHG Hotel?

Check-out is at noon.

Where is Holiday Inn Express Canterbury, an IHG Hotel located?

Situated in Canterbury, this hotel is within 3 mi (5 km) of University of Kent, St. Dunstan's Church, and Westgate Gardens. Westgate Gardens and Towers and Rupert Bear Museum are also within 6 mi (10 km).

Holiday Inn Express Canterbury, an IHG Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 312 out of 1003 reviews" "
Rating 8 - Good. 428 out of 1003 reviews" "
Rating 6 - Okay. 189 out of 1003 reviews" "
Rating 4 - Poor. 54 out of 1003 reviews" "
Rating 2 - Terrible. 20 out of 1003 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Nnenne

Liked: Amenities
It was a great experience. I really loved it. I do.
Stayed 1 night in Mar 2024

10/10 Excellent

Shane

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great!!
Stayed 2 nights in Feb 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We needed a hotel that was convinient for a family event. Room and breakfast were excellent and staff were a credit to the hotel.
Stayed 1 night in Jan 2024

8/10 Good

Babatunde

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean & convenient
Stayed 2 nights in Nov 2023

10/10 Excellent

chantel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic very attentive and noticed a mistake with my payment and made all the refunds before I had even noticed. Super friendly and alright buffet breakfast
Stayed 1 night in Nov 2023

10/10 Excellent

Carla

Stayed 1 night in Nov 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Smiles were free.
Called around lunchtime to ask if we could check in early which didn't cause an issue. The hotel lobby was clean and spacious. There was coffee from a machine which was a good touch. The hallways and rooms looked like they had recently been updated so it felt clean and well maintained. Strange arrangement in the bathroom with a single door either being a bathroom door or a toilet door caused a couple of trapped fingers. The shower pressure could have been better but all in all it was a good experience. Breakfast was plentiful and there was a good choice. Staff were welcoming and the smiles were free.
Stayed 2 nights in Oct 2023

8/10 Good

AJ

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a very difficult time reaching the hotel due to road closures. It would have been helpful if the hotel had notified guests of the process in advance (we had to be escorted through the roadworks by an official vehicle) but I didn't receive anything. Ended up calling them after lots of sat nav redirects and not getting anywhere. But hopefully that won't be for long (this was mid-Oct 2023). Once I got there, the hotel was great - staff were helpful and the service was very good. Nice, clean comfortable room and a great breakfast.
Stayed 1 night in Oct 2023

10/10 Excellent

Jodi

Stayed 1 night in Oct 2023

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service
Total Chaos!
I have stayed there on several occasions , this time i believe the home office had commandeered part of the hotel for asylum seekers, children were running out of control everywhere couldn't hear receptionist on checking in, the place was total Chaos! A warning should have been posted on there website, will never retun to this or a another holiday inn express again.
Stayed 1 night in Jan 2022