Hello and many thanks for your fabulous review. We were all thrilled to read it, as much as anything because we really want each and every guest to have an amazing time with us. We hope this means we shall be seeing you both and Sophie again very soon?

Hello and many thanks for your review. All information is invaluable to us in carving our daily effort to provide an exceptional service.Naturally, we are extremely disappointed to read your comments. We are so sorry that we were unable to engage with you before your arrival, in order to ascertain your requirements for a larger than standard room and double-sized breakfast. This was not apparent to us until you arrived, at which point, our offer of a much larger room and additional breakfast at appropriate prices was not acceptable to you. Our relationship with persons booking direct is more involved and we are often able to tune into such requirements and discuss options before the booking stage. We would have recommended our Premium rooms, which are far larger than the Regular rooms booked, with especially bigger bathrooms, with extended-base showers. Our standard rooms (as booked) are geared towards the profiles of the majority of our guests. Because they are more generic, they are less costly to provide and so offer a cheaper prospect for our guests. This said, we work hard to ensure that we have all bases covered for less usual requirements within our larger rooms, which offer the footprint and scope for variations in provision. Naturally, because of the additional investment required to provide these services, the price point of these rooms is a little higher.Additionally, the markup on a room that facilitates the convenience of booking with an online travel agent is quite substantial. Our own tariff is exceptionally reasonable and set well below similar properties that are located on the High Street, who, again, place a premium on convenience. Booking direct is always recommended when price is the main consideration. Online travel agents offer amazing convenience and savings of time in research, however. Hence the mark up when their services are utilised.I hope this explanation assists you in your choices of places to stay during the rest of your stay in the UK.

Hello and many thanks for your complimentary review. We are delighted that you enjoyed your stay and appreciated the size of your room and its view. Most of all, it gives immense satisfaction that you intend to visit again. We look forward to seeing you!

Hello and many thanks for sending a review. We are very happy that you appreciated the dedicated service of our staff. Regarding your comment about privacy, there is a slight overview of one other room from one of our rooms, but it is only possible to see the area immediately up against the window, at a right-angled perspective. It's not a case of being able to see right into the room, unless soemone was leaning right out of the window. We shall, however, place multi-position blinds in the room concerned, which can be closed bottom to top, or in the reverse manner. This should resolve any anxiety about a situation that has existed for over 30 years with no other comment. Best regards.

Thank you very much for sending a lovely review. We appreciate the helpful comments and very much hope to see you again. Best wishes

Hello and many thanks for your evaluation of your stay. We're delighted that you appear to have had a good time with us. All tinged with regret that it wasn't perfect. If there was anything that we could have done, ourselves, to make your experience better, please let us know. It would be great to see you again

Hello and many thanks for your review. We always want a 5 star experience for every person that visits, so we were naturally disappointed to see that we didn't quite succeed. I hope we see you again so we can work to put that right for you. Best wishes from the team at Rosemount

We're all deeply sorry to hear that you didn’t have a good time. I remember chatting and everything seemed fine. I wish I'd known about your displeasure at the time. I would have moved mountains to put things right for you. I wonder if you could email me to explain? Maybe we can still do something to redress matters?

Hello and many thanks for your review. We did have a lamp breakage and didn't want to replace it with an odd-looking spare and so took it away whilst awaiting the arrival of a matching pair of new bedside lamps. In so far as I was aware, however, the table remained in place. I am sorry this detracted from your complete enjoyment of your stay, but I do hope it won't prevent you from coming again?

Thank you for a nicely balanced review. We know, at our market level, that we cannot be completely 5 star-perfect, but it gives a review so much more credibility and overall usefulness when the cooler observations are matched with warmth. Our bar and restaurant reflect our taste, albeit limited by the resources springing from our tariff. It's all ultimately bound in the desire to keep the ambience appropriate to the era from which the house sprang. We understand that taste is a highly subjective thing. Some love both rooms, some dislike one or other, or both. Most are reasonably happy. I suppose that's the way of things. and we regret that you weren't too impressed. We've already started an upgrade of both venues to some very nice tables and chairs. The project is ongoing and both rooms are getting progressive uplifts.Your room does slightly overlook another, over 20 feet away, per planning regulations. However, that neighbour had to put nearly-opaque stained glass in their window because of the juxtaposition with ours. There is no chance of anyone looking out of it.All of this said, it's fabulous that you enjoyed the attention of our staff and appreciated the cleanliness of the place. It would be great to see you again.

Hi Wolfgang. It's great to see that you have enjoyed your stay. We're sorry that you found UK double beds a little narrow. We're so used to them, here. However, our Premium rooms have super king beds, which might be worth considering if you are ever passingvthis way again. We'd love to see you again.

Thank you so much for evaluating your stay. It really means everything to us that you had a great time and we hope we shall be seeing you again very soon. Best wishes.

We are so gratified that you had a great time with us. Please visit us again when you are next in Scotland. Enjoy the rest of your trip!

Thank you so much for your lovely review. Hasn't the UK, like the whole of Europe, just baked over the past few days and we are so lucky in Scotland to have escaped the worst by some 10 degrees or so. How fortunate we are that, for the extreme majority of summer nights, an open window more than suffices - far more healthy than air conditioning spreading viruses from room to room, don't you think? I'm sorry we ran out of fans. We really didn't think things would get quite so bad. Our wonderful staff even gave theirs to some guests in need. We were isolating with covid and couldn't even dash out to buy some more. Luckily, it is now back to normal and blissfully cool at night.

Hello again and thank you so much for a star review. It means everything to us that you have enjoyed your stay and appreciated the ambience of our wee haven in the hills of Pitlochry. We believe it is possible for stone and mortar, stunning scenery and people to all come together to make something special and we work hard every day to bring that about for our highly valued guests. We're thrilled that we suceeded for you and thank you, once again for letting everyone know.

Brilliant! we helped you have a greatstay in Pitlochry. That has made our day snd makes us feel we want to work even harder to make something even more special for our guests. Thankyou for sharing your experience and please visit us again soon.

We are concerned at a flat response to your stay with us and frustrated that this might have been because of booking a compact double for a longer stay, rather than any of our 3 grades of larger room. Our compact rooms are great for a quick stop over or single occupancy, but lack the space for relaxation or a splendid view. It would be great to see you again, but we would recommend a larger room for a longer stay.

Thank you very much for your 10 out of 10 review. It means everything to us that you have enjoyed your stay . We hope to see you again very soon.

Thank you so much for your 10 out of 10 review. It energises our hard working to staff to know that their effort and skill have resulted in you enjoying your stay to the fullest extent. Please visit us again very soon.

Hello and thank you very much for your review. We always hope for a 5 star experience for our guests, so if you wish to get in touch to describe any measure of disappointment, I'll happily try to redress matters. Best wishes,

Thank you so much for a descriptive and helpfully detailed review. We are truly delighted that you have enjoyed your stay. It means everything to us all that we helped in this and its particularly gratifying to see that you would like to return. That's especially great because we enjoyed your company and would love to see you again.

Hello and thank you so much for your review. We're deeply gratified to know that you had a good time, and especially that you were comfortable and appreciated the cleanliness that we guard with great vigour. Please come and visit again soon. We love to see valued guests return to our door.

Thank you so much for a descriptive review and letting us know that you had a great time at Rosemount Hotel. We can't tell you how important it is to us that you have enjoyed your stay. It's everything we aim for the instant we walk through the door in the morning. It's also great to see that you plan to return. Don't forget our returning guest discount. You're family now!

Hello Pauline. Many thanks for sharing your experience of your stay at Rosemount. May I say how delighted we all are that you had a great time and thank you for sharing the stunning photos. We don't need blue sky every day because it's so beautiful, here, but as a backdrop against snow, it's really eye-catching!. I hope we'll be seeing you again very soon! Happy hiking!

Thank you so much for sending your review. We are truly delighted that you have enjoyed your stay. Please visit us again very soon

Thank you so much for sharing your experience with us. It means everything to us that you have had a really great time with us, so hearing that we have succeeded gives us further incentive to make things even better. Please come and see us very soon

Hello and many thanks for your helpful and informative feedback. All information helps not only future visitors, but also ourselves. With respect to your observations about some of the fabric, we had planned some fairly extensive refurbishment last Spring, but naturally had to hold back because of the devastating impact of covid on our industry. It's great that more folk are drawing the conclusion that spotless cleanliness can over-ride the erstwhile vogue for everything having to be chrome-and-glass-brand-new, however. We have some carefully planned objectives for the coming Winter months which will see a new Rosemount emerging in the Spring. We hope to see you again at some stage. Stay safe!

Hello and many thanks for your feedback about your stay. We're sorry that your evaluation was on the low side and wish that you had spoken to us about any dissatisfaction. We work hard, each minute of every day to help our guests derive maximum satsifaction during their time with us. Had we known that you had issues, we would have done everything possible to improve the situation for you.

Many thanks for your review and letting us know both positive and negative impressions of your stay. May I firstly clarify that the additional charge was not punitive, but merely, and totally, a reflection of the additional costs to ourselves in providing breakfast and additional room servixcing for the extra person. I'm sorry to learn that you felt that was unreasonable. It seemed acceptable to you at check-in,otherwise we could have discussed a room-only rate. We are an Edwardian property, so yes, that is quite old. We think it's lovely, with a character totally absent in modern buildings,but appreciate that these aspects are not everyone's cup of tea. I'm not certain whether there are any post-Edwardian letting properties in Pitlochry, at all, when I think of it. We apologise for the wi-fi. It has become intermittent in rooms further awasy from reception, though very strong in our public areas. We are having the place hard-wired for an up-to date wi-fi service during the oncoming Winter months as a permanent solution to an issue that was never perfect to this point. The 4g signal is very strong, here, however.

Thank you so much for your review. I'm very sorry that I missed you both before you left - an important phone call ran on (and on). We are truly delighted to see that you have enjoyed your stay so thoroughly. We appreciated your company immensely and hope that you'll be back soon - maybe with the walking group that we were discussing? This area is utterly perfect for walking and Rosemount makes for the perfect house party, too!

Thank you so much for your evaluation of your stay. We care deeply that you had a great time and hope that we shall see you again next year. Best wishes

Thank you so much for sending an evaluation of your stay. It means everything to us that you had a great time. We hope you will visit again some day.

Thank you so much for reviewing us. It means a great deal to us that you have enjoyed your stay. We hope to see you again one day.

Thank you very much for evaluating your stay. It means everything to us that you have enjoyed your stay. We hope to see you again in the not too distant future.

Thank you very much for letting us know you have had a good experience whilst staying with us. It is extremely important that we know how our guests feel about their stay. This is the best way of improving for us, which is our constant aim. We hope we shall have the pleasure of seeing you again at some future date.

Many thanks for your review. All points have been very carefully noted and evaluated because we treat all reviews with respect and serious consideration. Discussions have been had with staff and conclusions drawn as to where attention might be required, though we are confused by the polar contrast between this and all other reviews received this year. May I refer readers to these?

Hello and many thanks for your evaluation of your stay. You appear to have had a great time, though it's a bit disappointing to note that something may not have been quite right for you. We'd love to hear what it was and hope that we'll see you again at some stage in the future.

Thank you so much for sending a review. We are delighted that you appear to have enjoyed your stay with us. We hope this also applies to the rest of your visit to Scotland. Maybe we will have the pleasure of seeing you again upon a future visit?