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Reviews of smartMotel Kempten

smartMotel Kempten
Edisonstr. 4, Kempten

Reviews

8.0

Very good

Rating 10 - Excellent. 19 out of 68 reviews" "
Rating 8 - Good. 32 out of 68 reviews" "
Rating 6 - Okay. 12 out of 68 reviews" "
Rating 4 - Poor. 3 out of 68 reviews" "
Rating 2 - Terrible. 2 out of 68 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Brandon

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great for the night! Comfy beds and quiet!
Stayed 1 night in May 2023

10/10 Excellent

Carole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great overnight stop
Ideal location. Close to a good restaurant. Friendly check in staff
Stayed 1 night in Sep 2022

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If there is a bed and tv and shower and brekfast then eveything is fine for a standard person. You know it without my stories. Please don't ask these kind of questions anymore. If there is something I need more I contact the reception. It is that easy.
Stayed 2 nights in Nov 2019

4/10 Poor

Simon

Disliked: Staff & service, room comfort
Scary place.
Check in took ages to completed despite I said many times I don't need an invoice. Room was like a Sauna and didn't really cool down. While I resting another guest managed to open my room with her key card which was very concerning. The strange old man at reception just shrugged it off.
Stayed 1 night in Jun 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not recommended.
I arrived at 11pm. Check in was difficult because to access the key card I needed a code that hadn't been provided. I had to call to get it. Then the room had been set up with too few sheets so we had to call again to get those. The person who delivered them was very nice but it took him 20 mins to arrive (he was off site). The room also smelled strongly of cigarette smoke. Breakfast was okay but not great.
Stayed 1 night in Dec 2018

10/10 Excellent

Frank, Scotland, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Straightforward, and good service
No problems apart from one....noisy kids on my floor (school & soccer trips). However, the manager moved me to another QUIET room. No arguments, no conflict - straightforward. Customer is KING! That's what it's all about. Even problems get resolved without fuss. Excellent, enjoyed my stay.

8/10 Good

JD, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good if you have your own car
Hotel is in a very commercial area. There is a grocery store close by but nothing else. This is ok if you have a car or are just planning on sleeping. Can't beat the price though. The rooms were clean and the shower had good pressure and nice and hot. Hotel seems really new. Good for a one night stay i think.

6/10 Okay

Anja

Stayed 1 night in Feb 2024

8/10 Good

Sigrun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Die Zimmertüren schließen von außen recht laut. Das Öffnen mit der Zimmerkarte braucht manchmal etwas Geduld .
Stayed 2 nights in Jan 2024

10/10 Excellent

Jens

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehr unkomplizierte und schnelle Problemlösung, flexibles Personal, zweckmäßige und dennoch sehr komfortable Zimmer
Stayed 2 nights in Oct 2023

10/10 Excellent

Søren Hede

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
God standard ved motorvej
God standard hotel lige ved motorvej. Nemt hurtigt billigt med fin morgenmad
Stayed 1 night in Aug 2023

8/10 Good

Annette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

8/10 Good

Siegfried

Liked: Cleanliness, property conditions & facilities
Nichts zu beanstanden
Freundliche Mitarbeiter. Für diesen Preis alles bestens.
Stayed 1 night in Aug 2023

8/10 Good

Bernd

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Die Anbindung zur Autobahn und nach Kempten war sehr gut. Alles schnell erreichbar.

8/10 Good

Marie Luise

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2023

10/10 Excellent

Verified traveller

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A recepciós nagyon kedves és segítőkész volt telefonon, a kései széfes kulcsátvétel gyorsan ment, a szoba gyönyörű tiszta volt :)
Stayed 1 night in Feb 2023
Response from Smart Motel on Feb 16, 2023
Lieber Gast, vielen Dank Ihre tolle Bewertung. Gerne geben wir das tolle Feedback an das Team weiter. Wir freuen uns schon, Sie wieder im Smart Motel begrüssen zu dürfen.Ihr Smart Motel Team

10/10 Excellent

Michael

Stayed 1 night in Nov 2022
Response from Smart Motel on Nov 25, 2022
Lieber Michael,vielen Dank für Ihre tolle Bewertung,wir freuen uns schon, Sie wieder im Smart Motel begrüßen zu dürfen.Ihr Smart Motel Team

8/10 Good

Larissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alles bestens!
Stayed 1 night in Jul 2022
Response from Smart Motel on Aug 2, 2022
Liebe Larissa, vielen Dank für Ihre tolle Bewertung, wir freuen uns schon, Sie wieder in Kempten begrüßen zu dürfen. Ihr Smart Motel Rita Janzen

8/10 Good

Herbert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Uns hat alles gefallen
Stayed 1 night in Jun 2022
Response from Smart Motel on Aug 2, 2022
Lieber Herbert, vielen Dank für Ihre tolle Bewertung, wir freuen uns schon, Sie wieder in Kempten begrüßen zu dürfen. Ihr Smart Motel Rita Janzen

6/10 Okay

Annemieke

Travelled with family
Liked: Cleanliness
Disliked: Amenities
Schoon en prima voor alleen een paar uur slapen. Gelegen op een industrieterrein, entree en kamer verder vrij basic uitgerust.
Stayed 1 night in Feb 2022
Response from s on Feb 22, 2022
Liebe Annemieke, vielen Dank für Ihre Bewertung, wir freuen uns schon, Sie wieder in unserem Hause begrüßen zu dürfen. Ihr Smart Motel Rita Janzen

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Room comfort
Matig verblijf
Inchecken duurde erg lang. De kamer was ‘s nachts veel te warm waardoor je een raam open moest zetten in de winter, dus energieverlies. Ontbijt was sober. Bruine broodjes waren op en werden niet meer aangevuld. Er bevindt zich een prima steakhouse naast het hotel.
Stayed 1 night in Jan 2022
Response from sm on Feb 22, 2022
Lieber Gast , vielen Dank für Ihre Bewertung. Es tut uns sehr leid, dass der Check in länger gedauert hat und Sie etwas warten mussten. Ihr Smart Motel Rita Janzen

8/10 Good

Holger

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2021

8/10 Good

Dominique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel tres bien situé pour faire étape, bon petit déjeuner, parking sur place. Tres agreable
Stayed 1 night in Sep 2021
Response from Smart Motel on Sep 7, 2021
Lieber Dominique, vielen Dank für Ihre tolle Bewertung. Wir freuen uns schon, Sie wieder im Smart Motel begrüßen zu dürfen. Ihr Team vom Smart Motel Rita Janzen Betriebsleitung

4/10 Poor

Birgitte

Liked: Cleanliness
Disliked: Room comfort
Nemt og hurtigt at tjekke ind. Værelse og bad var rent og pænt. Sengen var dog forfærdelig og vi sov ikke meget, der var desuden en skrækkelig brummen fra en kompresser e. lign. det meste af natten. Morgenbuffet var ligeledes en skuffelse.
Stayed 1 night in Aug 2021
Response from Smart Motel on Aug 10, 2021
Vielen Dank für Ihre Bewertung, wir werden umgehend versuchen das Problem zu beseitigen. Ihr Smart MOtel Rita Janzen

10/10 Excellent

Nicola

Stayed 1 night in Jun 2021
Response from Smart Motel on Jun 28, 2021
Liebe Nicola, vielen Dank für die sehr gute Bewertung. Wir freuen uns, Sie wieder im SmartMotel zu begrüßen. Ihr Smart Motel Rita Janzen

6/10 Okay

Siegfried

Liked: Cleanliness
Disliked: Room comfort
Stayed 1 night in Aug 2020

10/10 Excellent

Christiane

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Immer wieder gerne
Ich bin immer wieder gerne im Smart Motel, günstig gelegen, gute Parkmöglichkeiten, gute Betten.
Stayed 1 night in Sep 2020
Response from smartMotel Team on Oct 23, 2020
Herzlichen Dank für das positive Feedback. Ihr smartMotel Team

8/10 Good

Kate

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020
Response from smartMotel Team on Oct 23, 2020
Vielen Dank für Ihre Bewertung, es freut uns dass Sie mit Ihrem Aufenthalt zufrieden waren. Ihr smartMotel Team

6/10 Okay

Verified traveller

Stayed 1 night in Sep 2020

10/10 Excellent

Verified traveller

Stayed 1 night in Sep 2020

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Stayed 2 nights in Aug 2020

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

8/10 Good

Andreas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Einfaches Motel in guter Lage
Die Zimmer des Smart Motel sind entsprechend der Fotos in der Hotelbeschreibung sehr schlicht ausgestattet. Für den Preis geht das aber den Ordnung. Die Rezeption ist nicht ganztags besetzt, der Service dafür aber sehr zuvorkommend. Kostenlose Tiefgarage und gute Lage am Stadtrand machen das Motel empfehlenswert.
Stayed 1 night in Jul 2020

8/10 Good

Reint

Liked: Staff & service
Prima, eenvoudig hotel om onderweg te overnachten.
Stayed 1 night in Jul 2020

8/10 Good

Olaf

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2020

6/10 Okay

Gert

Stayed 1 night in Jul 2020

8/10 Good

Verified traveller

Stayed 1 night in Jul 2020

8/10 Good

Marius

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Netter Empfang ! schönes hotel!
Stayed 1 night in Jun 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

8/10 Good

Rainer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideale Unterkunft für Zwischenübernachtung
Dieses Motel nutzten überwiegend Arbeiter oder Lehrgangsteilnehmer aus der nahegelegenen Industrie. Das Haus ist sauber, Zimmer werden täglich gereinigt. Gutes Frühstücksbüffet. Wir waren sehr zufrieden.
Stayed 3 nights in Feb 2020

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities
Verfügbarkeit und Preis. Erreichbarkeit und Parkplatz.
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness
Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Freundlicher Mensch am CheckIn, Zimmer hat im Preis/Leistungsverhältnis gepasst
Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alles dem preis entsprechend. Sehr laut. Keine Ruhe auf den Gängen
Stayed 1 night in Oct 2019

8/10 Good

Bernd

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Empfehlenswert
Empfang und Erreichbarkeit ist sehr gut. Die Ausstattung ist gut, das Badezimmer hat mit positiv überrascht. Empfang war freundlich und flott. Sauberkeit war gut, Bett ok, 's Zimmer war ruhig. Preis Leistung war ok - kann man empfehlen
Stayed 1 night in Sep 2019

10/10 Excellent

Niels

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fint motel på vej sydpå
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Bis 23.30 Uhr und ab 05.30 Uhr fährt stündlich ein Zug vorbei! Doe Zimmer sind zudem sehr hellhörig.
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Stayed 1 night in Aug 2019