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Reviews of Recreation Inn & Suites

2 out of 5
Recreation Inn & Suites
1891 Parkinson Way, Kelowna, BC

Reviews

7.4

Good

Rating 10 - Excellent. 292 out of 1003 reviews" "
Rating 8 - Good. 334 out of 1003 reviews" "
Rating 6 - Okay. 212 out of 1003 reviews" "
Rating 4 - Poor. 95 out of 1003 reviews" "
Rating 2 - Terrible. 70 out of 1003 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

JOHANNA

Liked: Cleanliness, staff & service, property conditions & facilities
The staff are very friendly and helpful. The rooms and dining for breakfast were clean. We will recommend it to friends.
Stayed 2 nights in Apr 2024

10/10 Excellent

RogerIII, Lillooet

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here quite a few times now and love it plus our recent stay we were able to upgrade our room very easily
Stayed 1 night in Apr 2024
Response from Nicole on Apr 17, 2024
Thank you for your kind review.We are glad to hear that you've had such positive experiences staying with us!We look forward to having you stay with us again soon!- Front Desk Team

8/10 Good

Verified traveller

Travelled with pets, Travelled with partner
Disliked: Cleanliness
The floors were dirty, the building is old , damage to trim and walls , staff , girl in office was nice.
Stayed 2 nights in Apr 2024

10/10 Excellent

Simone

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The gentleman that is there during the day is so friendly. The continental breakfast in the morning was excellent.
Stayed 2 nights in Mar 2024
Response from Front Desk on Mar 31, 2024
Thank you for choosing Recreation Inn for your stay, we appreciate you taking the time to send us your feedback. We hope you will visit us again soon and give us a chance to welcome you again. Recreation Inn

10/10 Excellent

Yazmin

Liked: Cleanliness, staff & service, property conditions & facilities
Response from General Manager Mike Kopp on Mar 28, 2024
Dear Guest,We appreciate you choosing Recreation Inn & Suites for your stay in Kelowna. Thank you for taking the time to provide us with your valuable feedback. We are thrilled to hear that your experience with us was enjoyable.By sharing your review, you are helping other travellers make informed decisions when choosing a hotel.We hope to have the pleasure of welcoming you back soon.Best regards,The Recreation Inn

2/10 Terrible

Ruy

Business traveller
Disliked: Cleanliness, staff & service, amenities
Terrible they would not do an email authorization for a credit card to pay for the deposit in the room .
Stayed 1 night in Mar 2024
Response from ~ Mike, General Manager on Mar 26, 2024
I am sorry that you felt it necessary to post a negative review online about a policy that we messaged you about prior to you arrival. Yet, even though the reservation was non-refundable, we still refunded your money because we are good people.

10/10 Excellent

Moyosore T

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a peaceful place
Stayed 3 nights in Mar 2024
Response from Nicole on Mar 25, 2024
Hi Moyosore,We enjoyed having you stay with us!Thank you for your kind review.We look forward to seeing you again soon!Front Desk Team- Nicole

10/10 Excellent

RogerIII, Lillooet

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean, beds were comfy plus staff were really friendly
Stayed 1 night in Mar 2024
Response from The Recreation Inn on Mar 23, 2024
Thank you for choosing Recreation Inn & Suites for your visit to Kelowna! Thank you so much for this wonderful feedback! We are so glad to hear that you enjoyed your time with us. We look forward to your next visit!

8/10 Good

Gordon

Liked: Cleanliness
Stayed 1 night in Mar 2024
Response from The Recreation Inn on Mar 23, 2024
Thank you for choosing Recreation Inn & Suites for your visit to Kelowna! Thank you so much for this wonderful feedback! We are so glad to hear that you enjoyed your time with us. We look forward to your next visit!

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean room….nice property and friendly staff!
Stayed 3 nights in Mar 2024
Response from Mike General Manager on Mar 11, 2024
Dear Joanne,Thank you for choosing Recreation Inn & Suites for your visit to Kelowna! Thank you so much for this wonderful feedback! We are so glad to hear that you enjoyed your time with us. We look forward to your next visit!The Recreation Inn

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Hospital Close
Stayed 2 nights in Mar 2024
Response from Mike General Manager on Mar 11, 2024
Dear Richard ,Thank you for choosing Recreation Inn & Suites for your visit to Kelowna! Thank you so much for this wonderful feedback! We are so glad to hear that you enjoyed your time with us. We look forward to your next visit!The Recreation Inn

10/10 Excellent

RogerIII, Lillooet

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here a couple times but rooms were clean and beds were comfy only thing is not a whole lot of parking especially if you want to park in front of your room
Stayed 1 night in Feb 2024
Response from Front desk on Feb 23, 2024
Thank you for taking the time to let us know about your stay. I am glad that overall you had a good experience. We always encourage our guests to park close to their rooms but it gets difficult for the guest staying on the second floor to do so. That is why, it gets hard sometimes for the guests on the ground floor to park in front of their rooms. Thank you fro understanding. Hope to see you again.

6/10 Okay

Sharon

Staff at front desk were friendly enough but housekeeping was terrible
Stayed 4 nights in Feb 2024
Response from Dj (Front Desk Agent) on Feb 24, 2024
Thank you for taking the time to let us know about your stay. We apologize for the unhappy interaction with our housekeeping team. We will try to improve that in the future. Hope to see you again. With kind regards.

10/10 Excellent

Anneka

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, lovely stay
Stayed 1 night in Feb 2024
Response from Mike General Manager on Feb 17, 2024
Dear Anneka,We would like to thank you for choosing Recreation Inn and Suites for your stay in Kelowna.We greatly appreciate your insightful review. We are delighted that you enjoyed your stay with us.We look forward to your next visit!Recreation Inn & Suites

10/10 Excellent

Shelley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful people
Stayed 1 night in Feb 2024
Response from Front Desk Agent on Feb 8, 2024
Hi Shelley, Thank you for taking the time to let us know how wonderful our staff is. Please continue to enjoy your stay with us at Recreation Inn.

8/10 Good

James, Okotoks

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities
Kitchen suite had everything we needed and location is close to everything we wanted.
Stayed 3 nights in Jan 2024
Response from Front Desk on Jan 27, 2024
Thank you so much for this wonderful feedback! We are so glad to hear that you enjoyed your time with us. We look forward to your next visit!

10/10 Excellent

Lee

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice people good service best bang for my buck
Stayed 1 night in Jan 2024
Response from Recreation Inn. on Jan 14, 2024
Thank you for choosing Recreation Inn for your stay Lee, we appreciate you taking the time to send us your feedback. We hope you will visit us again soon; we look forward to welcoming you.

10/10 Excellent

Diane

Travelled with family, Travelled with pets
Stayed 1 night in Dec 2023
Response from Melissa, Recreation Inn Front Desk on Jan 4, 2024
Thank you for this lovely feedback! We're so glad you enjoyed your stay!

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was enjoyable. We really appreciated the three seperate beds, the clean rooms and the friendly service.
Stayed 3 nights in Dec 2023
Response from Melissa, Recreation Inn Front Desk on Jan 4, 2024
Hi Lisa! Thank you so much for this wonderful feedback! We are so glad to hear that you enjoyed your time with us. We look forward to your next visit!

6/10 Okay

Geraldine

Liked: Staff & service
Stayed 1 night in Dec 2023
Response from Melissa, Recreation Inn Front Desk on Jan 4, 2024
Thank you for taking the time to leave us a review! We hope to see you again soon.

10/10 Excellent

Gillian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Melissa, Recreation Inn Front Desk on Jan 4, 2024
Thank you so much for taking the time to leave us this wonderful review! We are so happy your stay was enjoyable. We will see you again soon!

8/10 Good

Krystal

Liked: Cleanliness, staff & service, property conditions & facilities
Response from Front Desk Agent on Feb 8, 2024
Hi Krystal,Thank you for taking the time to provide feedback on your experience with us. We look forward to seeing you when next you visit.

10/10 Excellent

Conrad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable
All good, great place to stay.
Stayed 2 nights in Dec 2023
Response from The Recreation Inn on Dec 19, 2023
Thank you for this wonderful feedback! We look forward to seeing you again.

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from ~ Mike, General Manager on Dec 16, 2023
Thank you so much for your amazing review! We truly appreciate your support and thank you for choosing our hotel. We look forward to the opportunity to welcome you back for another fantastic stay. :))

8/10 Good

David

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
H housekeepers did not leave my Bah towels in the room
Stayed 1 night in Dec 2023
Response from ~ Mike, General Manager on Dec 16, 2023
Thank you for taking the time to leave your review, and we are happy to hear that you had a generally positive experience with us. We would like to sincerely apologize for the inconvenience you experienced with the missing bath towel in your room. We understand the importance of having all necessary amenities readily available for our guests, and we regret that we fell short in this aspect during your stay. We hope to get another opportunity to host you and ensure an even better stay.

10/10 Excellent

Haley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome stay as per usual
Stayed 3 nights in Dec 2023
Response from The Recreation Inn on Dec 12, 2023
Thank you so much for this marvelous feedback! We are so glad you enjoy staying with us. We are excited to see you back soon!

8/10 Good

Sandeep

Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay
Stayed 1 night in Dec 2023
Response from The Recreation Inn on Dec 12, 2023
Thank you for taking the time to leave a review! We are so glad you enjoyed your stay. We look forward to seeing you again!

10/10 Excellent

Anoop

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from The Recreation Inn on Dec 7, 2023
We are so glad you enjoyed your stay with us!! Thank you for taking the time to leave us a review. We look forward to welcoming you back soon!

10/10 Excellent

Supriya

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i love the cleaniliness and the friendliness of the JJ. He instructed well about everything and gave us excellent service😍
Stayed 1 night in Nov 2023
Response from JJ on Dec 4, 2023
Hello,Thank you for choosing Recreation Inn & Suites for your visit to Kelowna!, we appreciate you taking the time to send us your feedback.We hope you will visit us again soon; we look forward to welcoming you.The Recreation Inn

10/10 Excellent

Kim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ten out of ten
Great hotel. Good breakfast and great staff. This is my go to hotel when I stay at Kelowna. Great price also.
Stayed 1 night in Nov 2023
Response from JJ on Nov 28, 2023
Hello,Thank you for choosing Recreation Inn for your stay, we appreciate you taking the time to send us your feedback.We hope you will visit us again soon; we look forward to welcoming you.The Recreation Inn

10/10 Excellent

Garry

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, neat and tidy room , good sleep 😴
Stayed 1 night in Nov 2023
Response from mike on Nov 28, 2023
Hello,Thank you for choosing Recreation Inn for your stay, we appreciate you taking the time to send us your feedback.We hope you will visit us again soon; we look forward to welcoming you.The Recreation Inn

8/10 Good

Barb

Stayed 2 nights in Nov 2023
Response from The Recreation Inn on Dec 13, 2023
Thank you for taking the time to leave a review! We are thrilled that you enjoyed your stay. We look forward to welcoming you back very soon!

8/10 Good

Ethan

Stayed 3 nights in Nov 2023
Response from Juan Jose (Front Desk) on Nov 22, 2023
Hello,Thank you for choosing Recreation Inn for your stay, we appreciate you taking the time to send us your feedback.We hope you will visit us again soon; we look forward to welcoming you.The Recreation InnJuan Jose (Front Desk)

8/10 Good

Donald

Stayed 2 nights in Nov 2023
Response from Juan Jose / Front Desk on Nov 21, 2023
Hello,Thank you for choosing Recreation Inn for your stay, we appreciate you taking the time to send us your feedback.We hope you will visit us again soon; we look forward to welcoming you.The Recreation InnJuan Jose / Front Desk

8/10 Good

Ben

Liked: Cleanliness, staff & service, property conditions & facilities
The great service
Stayed 1 night in Nov 2023
Response from Juan Jose / Front Desk on Nov 21, 2023
Hello,Thank you for choosing Recreation Inn for your stay, we appreciate you taking the time to send us your feedback.We hope you will visit us again soon; we look forward to welcoming you.The Recreation InnJuan Jose / Front Desk

8/10 Good

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The only real issue was the traffic noise, but likely an issue of any hotel along a major thoughfare. The staff were very friendly. Beds were decent to get a good nights sleep.
Stayed 1 night in Nov 2023
Response from JJ on Nov 16, 2023
Hello,Thank you for choosing Recreation Inn for your stay, we appreciate you taking the time to send us your feedback.We hope you will visit us again soon; we look forward to welcoming you.The Recreation InnJJ (Front Desk)

10/10 Excellent

Loree

Liked: Cleanliness, staff & service, property conditions & facilities
A hot tub would have been nice
Stayed 1 night in Nov 2023
Response from JJ on Nov 16, 2023
Hello,Thank you for choosing Recreation Inn for your stay, we appreciate you taking the time to send us your feedback.We hope you will visit us again soon; we look forward to welcoming you.The Recreation Inn

10/10 Excellent

ROBERT, Balfour

Stayed 1 night in Nov 2023
Response from The Recreation Inn on Dec 6, 2023
Thank you so much for taking the time to leave us a review! We appreciate your feedback. We look forward to seeing you again soon!

10/10 Excellent

Samantha

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love staying here. The price is right, great location, usually friendly staff, nice amenities.
Response from JJ (Front Desk) on Nov 9, 2023
Hello,Thank you for choosing Recreation Inn for your stay, we appreciate you taking the time to send us your feedback.We hope you will visit us again soon; we look forward to welcoming you.The Recreation InnJJ (Front Desk)

6/10 Okay

Lillian

The housekeeper removed my food and drinks from the fridge eventhough I still checked in and coming back.
Stayed 2 nights in Nov 2023
Response from General Manager on Nov 6, 2023
Thank you for choosing Recreation Inn & Suites for your stay and we appreciate you taking the time to provide us with your feedback.We apologize for any inconvenience you may have experienced; we hope you will visit us again soon; we look forward to welcoming you back.The Recreation Inn

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from JJ (Front Desk) on Nov 3, 2023
Hello,Thank you for choosing Recreation Inn for your stay, we appreciate you taking the time to send us your feedback.We hope you will visit us again soon; we look forward to welcoming you.The Recreation Inn

8/10 Good

Joyce

Stayed 1 night in Nov 2023
Response from JJ (front Desk) on Nov 6, 2023
Hello,Thank you for choosing Recreation Inn for your stay, we appreciate you taking the time to send us your feedback.We hope you will visit us again soon; we look forward to welcoming you.The Recreation Inn

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed the stay!
I truly enjoyed my stay! Staff very professional and pleasant to deal with! I cane on a business trip and also got to enjoy some time watching hockey at the Canadian Brewhouse and worked in Kelowna so all-in-all great central location! Room was clean and well kept!
Stayed 1 night in Oct 2023
Response from Font Desk JJ on Oct 31, 2023
Hello Robert,Thank you for choosing Recreation Inn for your stay, we appreciate you taking the time to send us your feedback.We hope you will visit us again soon; we look forward to welcoming you.The Recreation Inn

6/10 Okay

Milane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, quality, and good price.
Stayed 1 night in Oct 2023
Response from The Recreation Team on Oct 30, 2023
Hi Milane, thank you for taking the time to write us a review. We really appreciate it. Please let us know what would you like or want the next time you come. We're looking forward to seeing you again.

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from The Front Desk on Oct 30, 2023
Hi Elaine, Thank you for the great review and for staying with us. We really appreciate it. We are looking forward to seeing you again.

10/10 Excellent

Alicia

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and room was better then expected!
Stayed 1 night in Oct 2023
Response from JJ (Front Desk) on Oct 30, 2023
Hello,Thank you for choosing Recreation Inn for your stay, we appreciate you taking the time to send us your feedback.We hope you will visit us again soon; we look forward to welcoming you.The Recreation Inn

10/10 Excellent

Ian

Stayed 3 nights in Oct 2023
Response from JJ on Nov 16, 2023
Hello,Thank you for choosing Recreation Inn for your stay, we appreciate you taking the time to send us your feedback.We hope you will visit us again soon; we look forward to welcoming you.The Recreation InnJJ (Front Desk)

10/10 Excellent

Komalpreet

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from JJ From the front Desk on Oct 27, 2023
Hello,Thank you for choosing Recreation Inn for your stay, we appreciate you taking the time to send us your feedback.We hope you will visit us again soon; we look forward to welcoming you.The Recreation Inn

10/10 Excellent

michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice friendly staff and good price
Stayed 1 night in Sep 2023
Response from The Front Desk on Oct 23, 2023
Hi Michelle, thank you for taking the time to write us a review and for staying with us. We really appreciate it. We're looking forward to seeing you again.

8/10 Good

Candice

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 1 night in Oct 2023
Response from JJ on Oct 23, 2023
Hello,Thank you for choosing Recreation Inn for your stay, we appreciate you taking the time to send us your feedback.We hope you will visit us again soon; we look forward to welcoming you.The Recreation Inn