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Outdoor pool, pool loungers
Outdoor pool, pool loungers
Outdoor pool, pool loungers
Flat-screen TV, fireplace, pay-per-view films

Guest reviews

4.6 out of 5 Wonderful
288 reviews
Guests rated this property 4.5/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Free airport shuttle
Air conditioning
Kitchen
Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment

Map

Explore the area

Popular LocationLake City Casino1 min walk
Popular LocationProspera Place4 min walk
Popular LocationWaterfront Park5 min walk
AirportKelowna, BC (YLW-Kelowna Intl.)23 min drive
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2 Bedroom Suite

4.6/5 guest room rating
  • Water view
  • Sleeps 6

1 Bedroom Suite King

4.9/5 guest room rating
  • Sleeps 4

1 Bedroom Suite Queen

4.8/5 guest room rating
  • Sleeps 4

About this area

Kelowna

Located in Kelowna's Kelowna Central Business District neighbourhood, The Royal Kelowna is in the business district and near the boardwalk. Summerhill Pyramid Winery and Mission Creek Golf Club are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Capri Mall and Orchard Park Mall. H2O Adventure and Fitness Centre and Okanagan Lavender & Herb Farm are also worth visiting. Kayaking and waterskiing offer great chances to get out on the surrounding water, or you can seek out an adventure with mountain biking and ziplining nearby.
Visit our Kelowna travel guide
View in a map
Popular Location

What's nearby

  • Lake City Casino - 1 min walk
  • Prospera Place - 4 min walk
  • Waterfront Park - 5 min walk
  • Kasugai Gardens - 6 min walk
  • City Park - 14 min walk

Getting around

  • AirportKelowna, BC (YLW-Kelowna Intl.) - 23 min drive

Restaurants

  • Cactus Club Cafe - 4 min walk
  • Bouchons Bistro - 4 min walk
  • Soul de Cuba Cafe - 5 min walk
  • The Curious café - 7 min walk
  • Memphis Blues - 8 min walk

About this property

The Royal Kelowna

Tuscan-style Kelowna resort in Kelowna Central Business District, walk to Prospera Place
This smoke-free resort features an outdoor pool, a fitness centre and self parking. Free WiFi in public areas and a free airport shuttle are also provided. Other amenities include a business centre, concierge services and laundry facilities. All 63 rooms boast fireplaces, and offer free WiFi and kitchens. Guests will also find washers/dryers, balconies or patios and separate sitting areas. Housekeeping is available on request.
The Royal Kelowna offers 63 forms of accommodation with fireplaces and washers/dryers. Rooms open to balconies or patios. This accommodation offers separate sitting areas. Beds feature premium bedding. Flat-screen televisions come with pay-per-view films. Accommodation at this 4-star resort has kitchens with full-sized fridge/freezers, hobs, microwaves and kitchenware and utensils. Bathrooms include baths or showers and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include safes and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on request.

2 hot tubs are on site along with an outdoor pool. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking: CAD 24 per day
  • Limited parking spaces
  • Free 24-hour return airport shuttle
  • Airport shuttle at scheduled times

Things to do

  • 2 hot tubs
  • Fitness centre
  • Helicopter/aeroplane tours
  • Motor-boating
  • Motorised watercraft
  • Outdoor pool

Family friendly

  • Full-sized fridge
  • Kitchen
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Washer/dryer

Conveniences

  • Lift

Guest services

  • 24-hour front desk
  • Concierge services
  • Housekeeping (on request)
  • Laundry facilities

Languages spoken

  • English

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Picnic area
  • Pool sunloungers
  • Terrace

More

  • Smoke-free property

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Climate control (heating)
  • Linens
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hairdryer
  • Towels

Entertainment

  • Flat-screen TV
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dishwasher
  • Kitchen
  • Microwave
  • Oven
  • Fridge
  • Hob

Outdoor space

  • Balcony or patio

More

  • Fireplace
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area
  • Washer and dryer

Policies

Check-in

Check-in time starts at 5:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from September 9 2020 to December 31 2020 (dates subject to change):
  • Fitness facilities

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Resort fee: CAD 16.95 per accommodation, per night
The resort fee includes:
  • Beach loungers
  • Sporting facilities or equipment
  • Airport shuttle
  • Additional inclusions

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Self-parking fee: CAD 24 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Royal Private Residence Club Hotel Kelowna
Royal Private Residence Club Hotel
Royal Private Residence Club Kelowna
Royal Private Residence Club
Royal Private Residence Club Resort Kelowna
Royal Private Residence Club Resort
The Royal Kelowna Resort
The Royal Kelowna Kelowna
The Royal Kelowna Resort Kelowna

Frequently asked questions

Can I cancel my reservation for free at The Royal Kelowna and receive a full refund?
Yes, The Royal Kelowna offers free cancellation on select room rates, because flexibility matters! Please refer to The Royal Kelowna cancellation policy on our site for more details about any exclusions or requirements.
Does The Royal Kelowna have a pool?
Yes, this property has an outdoor pool.
Is The Royal Kelowna pet-friendly?
No, only service animals are welcome at the property.
How much is parking at The Royal Kelowna?
Self-parking is available for CAD 24 per day. Limited spots are available.
What time is check-in at The Royal Kelowna?
Check-in begins at 5:00 PM. A fee applies for early check-in (amount may vary, subject to availability). Late check-in is available during limited hours.
What time is check-out at The Royal Kelowna?
Checkout is at 10:00 AM. Late checkout is available for a fee (amount may vary, subject to availability).
Does The Royal Kelowna provide a shuttle to the airport?
Yes, there's a free airport shuttle.
Where is The Royal Kelowna located?
Located in Kelowna Central Business District, this resort is steps away from Columbia Mountains and Prospera Place. Okanagan Lake and Kelowna General Hospital are also within 2 miles (3 km).
4.6
Wonderful
5 - Excellent
213
4 - Good
47
3 - Okay
15
2 - Poor
8
1 - Terrible
5

4.5/5

Cleanliness

4.5/5

Staff & service

4.6/5

Amenities

4.5/5

Property conditions & facilities

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Check-in was very smooth and friendly front desk staff.
Stayed 1 night in Oct 2020

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2020

3/5 Okay

Travelled with group
Happy face iconLiked: Cleanliness, amenities, property conditions & facilities
Sad face IconDisliked: Staff & service
Beautiful hotel in a great location. Staff had zero desire to provide customer service.
Stayed 3 nights in Oct 2020

3/5 Okay

Travelled with partner
Happy face iconLiked: Amenities
Sad face IconDisliked: Cleanliness, staff & service, property conditions & facilities
Our room wasn't the cleanest and the sofa smelled old and of body odour and sweat. We asked the front desk for a sheet and Lysol spray. They provided us with a sheet and a deodorizer (which didn't work). There was crumbs and bits on the ground. The walls had small holes where a painting used to be. There was hair hanging from the light fixtures in the hallway. The pool lights wouldn't work at night (but worked on the first night). Staff didn't know how to turn on the lights so we swam in the dark. The small toiletries that they provided in the washroom, had a partially used cream. The hallways were stained. It just not what we expected for that amount of money. Disappointing, especially considering it was for a special occassion.
Stayed 2 nights in Sep 2020

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is amazing and beautiful! Def would stay here again!
Stayed 1 night in Sep 2020

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