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The Royal Anne Hotel

Photo gallery for The Royal Anne Hotel

Primary image
Beach nearby
Standard Room, 2 Queen Beds | Premium bedding, down comforters, desk, blackout drapes
Executive King Suite | Premium bedding, down comforters, desk, blackout drapes
Premier Room, 1 Queen Bed | Premium bedding, down comforters, desk, blackout drapes

Overview of The Royal Anne Hotel

The Royal Anne Hotel

3.0 star property

4.4/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Breakfast included
  • Parking included
  • Pet-friendly
  • Free airport shuttle
  • Air conditioning
Map
348 Bernard Ave, Kelowna, BC, V1Y6N5

Explore the area

  • Popular LocationOkanagan Lake4 min walk
  • Popular LocationOkanagan Lake Bridge13 min walk
  • Popular LocationKelowna General Hospital19 min walk
  • AirportKelowna, BC (YLW-Kelowna Intl.)15 min drive

Room options

About this area

Kelowna

The Royal Anne Hotel is located in Downtown Kelowna, a neighborhood in Kelowna, and is near the airport and near the beach. Columbia Mountains and City Park reflect the area's natural beauty and area attractions include H2O Adventure and Fitness Centre and Arlo's Honey Farm. Looking to enjoy an event or a game while in town? See what's happening at Prospera Place or Royal LePage Place. Enjoy the area's slopes with cross-country skiing and downhill skiing, and don't miss out on the snowmobiling and snowshoeing. Guests appreciate the hotel's central location.
Visit our Kelowna travel guideOpens in a new window
Map

What's nearby

  • Kasugai Gardens - 3 min walk
  • Okanagan Lake - 4 min walk
  • Lake City Casino - 9 min walk
  • Okanagan Lake Bridge - 13 min walk
  • Kelowna General Hospital - 19 min walk

Getting around

  • Kelowna Intl. Airport (YLW) - 15 min drive

Restaurants

  • CRAFT Beer Market - 2 min walk
  • Salt & Brick - 3 min walk
  • The Rotten Grape - 3 min walk
  • Bohemian Cafe - 3 min walk
  • Wasabi Izakaya - 3 min walk

About this property

The Royal Anne Hotel

3-star hotel in the heart of Downtown Kelowna
Free continental breakfast, a free roundtrip airport shuttle, and a rooftop terrace are just a few of the amenities provided at The Royal Anne Hotel. With amenities like a ski shuttle and ski passes, this hotel is a great place to hit the slopes. For some rest and relaxation, visit the sauna. Enjoy the gym, as well as activities like ice skating. In addition to laundry facilities and a fireplace in the lobby, guests can connect to free in-room WiFi.
You'll also find perks like:
  • Free self parking
  • ATM/banking services, an elevator, and smoke-free premises
  • Meeting rooms, free newspapers, and express check-out
  • Guest reviews say great things about the helpful staff
Room features
All guestrooms at The Royal Anne Hotel feature comforts such as premium bedding and air conditioning, in addition to amenities like free WiFi and free newspapers. Guest reviews highly rate the spacious rooms at the property.
Extra amenities include:
  • Bathrooms with shower/tub combinations and free toiletries
  • 42-inch flat-screen TVs with premium channels
  • Balconies, refrigerators, and coffee/tea makers

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Free roundtrip airport shuttle from 6:00 AM - 10:00 PM
  • Airport shuttle at scheduled times, on request
  • Ski shuttle (surcharge)

Food and drink

  • Free continental breakfast available daily 6:30 AM–10 AM
  • 1 restaurant
  • 1 bar

Things to do

  • Fitness center
  • Ice skating
  • Sauna

Family friendly

  • Laundry facilities
  • Refrigerator

Conveniences

  • ATM/banking services
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Ski passes
  • Tour/ticket assistance

Business services

  • Business center
  • Computer station
  • Conference space (4500 square feet)
  • Meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Fireplace in lobby
  • Shared microwave
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination

Entertainment

  • 42-inch flat-screen TV
  • Cable channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

Outdoor space

  • Balcony

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board

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Policies

Check-in

Check-in from 3:00 PM - anytime
Early check-in subject to availability
Minimum check-in age - 19

Check-out

Check-out before 11:00 AM
Express check-out

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to September 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 20 per pet, per night (maximum CAD 2 per stay)
2 per room
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Pet fee: CAD 20 per pet, per night (maximum CAD 2 per stay)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section); guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Royal Anne
Royal Anne Hotel
Royal Anne Hotel Kelowna
Royal Anne Kelowna
The Royal Anne Hotel Kelowna, Okanagan Valley
The Royal Anne Hotel Hotel
The Royal Anne Hotel Kelowna
The Royal Anne Hotel Hotel Kelowna

Frequently asked questions

Is The Royal Anne Hotel pet-friendly?

Yes, this hotel allows pets (limit 2 per room). There's a fee of CAD 20 per pet, per night.

How much does it cost to stay at The Royal Anne Hotel?

As of Oct 2, 2022, prices found for a 1-night stay for 2 adults at The Royal Anne Hotel on Oct 30, 2022 start from CA $132.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at The Royal Anne Hotel?

Self parking is free at this property.

What time is check-in at The Royal Anne Hotel?

Check-in is from 3:00 PM - anytime.

What time is check-out at The Royal Anne Hotel?

Check-out is at 11:00 AM.

Does The Royal Anne Hotel provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs 6:00 AM–10:00 PM on request.

Where is The Royal Anne Hotel located?

Located near the slopes, this Downtown Kelowna hotel is in the city center and within a 5-minute walk of Columbia Mountains, Kasugai Gardens, and City Park. Okanagan Lake and Okanagan Heritage Museum are also within 5 minutes.

Can I cancel my reservation for free at The Royal Anne Hotel and receive a full refund?

Yes, The Royal Anne Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to The Royal Anne Hotel cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 578 out of 1001 reviews
5 - Excellent 58%
Rating 4 - Good. 324 out of 1001 reviews
4 - Good 32%
Rating 3 - Okay. 65 out of 1001 reviews
3 - Okay 6%
Rating 2 - Poor. 22 out of 1001 reviews
2 - Poor 2%
Rating 1 - Terrible. 12 out of 1001 reviews
1 - Terrible 1%

4.5/5

Cleanliness

4.5/5

Staff & service

4.2/5

Amenities

4.3/5

Property conditions & facilities

4.3/5

Eco-friendliness
Write a review

4/5 Good

SHIRLEY
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very clean and the beds were comfortable. The only thing I did not like was the pop machine was located in the basement by the parking garage and I did not feel comfortable going down there by myself.
Stayed 1 night in Sep 2022

4/5 Good

Geraldin
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay
Stayed 1 night in Sep 2022

4/5 Good

Emily
Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly staff. Parking large vehicles can be challenging
Stayed 2 nights in Sep 2022

5/5 Excellent

ELIZABETH
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like: Large room, well maintained rooms and property, bathrobes, make-up mirror, comfortable bed, good location, far better than average continental breakfast, free parking, friendly efficient staff. There have been comments about tight/limited underground parking; true, but we've seen way worse in higher end hotels and at least they don't charge you! Would definitely stay here again.
Stayed 2 nights in Sep 2022

4/5 Good

Claudio
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location.
Stayed 2 nights in Sep 2022

5/5 Excellent

Caron
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is great and my room had a partial view of the lake. I was right downtown--lots of dining options. My room was very spacious and I was able to park in their underground parking. The breakfast buffet exceeded my expectations--lots of options. Overall, I was quite happy!
Stayed 1 night in Sep 2022

5/5 Excellent

David
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were happy with everything about this hotel. The room, the parking, and the location was perfect. Proximity to restaurants was great too.
Stayed 2 nights in Sep 2022

5/5 Excellent

Zoltan
Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great servive, super central location.
Stayed 1 night in Sep 2022

4/5 Good

Leslie
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient downtown location within east walking distance from the waterfront. The room was clean and mostly quiet, except for the barking dogs. I’m not a fan of staying at dog friendly hotels. I was charged an additional $200 security deposit when I checked in. I think this is excessive, particularly as I paid for the room up front. It took four or five days for the security deposit to be cleared from my credit card.
Stayed 1 night in Aug 2022

4/5 Good

Hitesh
Travelled with family, Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We loved that they accommodate pets and the rooms were clean and presentable.
Stayed 2 nights in Sep 2022