Ratings based on 683 Verified Reviews

3.5 out of 5
70% of guests recommend
3.7 Room cleanliness
3.8 Service & staff
3.5 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveller from Montreal, QC

Posted 14-Jul-2017
Pros: Nicely located
Cons: More lights in room
Location: Near restaurants and shops. Few kilometers away from beaches, parks and wineries.
Located in the center of everything to do or see. The staff was very kind.
4 out of 5
Recommended
for Everyone
by A verified traveller

New tower

Posted 23-Jun-2017
This review is about the new tower of the Sandman in Kelowna. The old section is not more than 1/5. I would not recommend the old section of the hotel to my friend (dirty, dirty, dirty).
3 out of 5
by A verified traveller from Alberta

Nice hotel and restaurant, poor housekeeping.

Posted 21-May-2017
Pros: Location and restaurant.
Cons: Housekeeping.
Location: Orchard Mall - nice shopping mall. About a 5 minute drive to downtown and lake.
Upon check-in our room was not available as it was given to other guests with a similar last name. No big deal though, we got another room without any issues. Friendly reception staff. Housekeeping was terrible. We got dirty towels with make-up and mascara residues 3 days in a row. Bed was not made properly and there was food from previous guests under cupboard for the duration of our entire stay, so apparently they didn't vacuum either.
3 out of 5
by A verified traveller from Kamloops

Posted 23-Apr-2017
Noise from air conditioner of neighbour all night. Dark, room face to the inner swimming pool, minimum light. Room is small. Staff is friendly👍🏼 Restaurant is on site👍🏼
4 out of 5
Recommended
for Everyone
by A verified traveller

Sandman Kelowna

Posted 21-Apr-2017
Stay went well. Rooms were very clean and the pool, hottub and fitness centre were awsome.
2 out of 5
Recommended
for Business Travellers
by A verified traveller from BC

Not to happy

Posted 16-Apr-2017
Cons: Fixing the heater in room783
Location: nice location
No one told me about a deposit.Heater in room was loud.Hard time sleeping
5 out of 5
by Kirrilly

Kelowna Sandman

Posted 8-Apr-2017 on Hotels
Really enjoyed the hotel. It has been renovated nicely. Room was great and location is close to shops and restaurants.
4 out of 5
by A verified traveller

This traveller left a rating score only Posted 7-Apr-2017 on Hotels
4 out of 5
Recommended
for Everyone
by A verified traveller

Super convenient.

Posted 3-Apr-2017
Have stayed at this hotel a number of times now and it has never let me down. Staff are always welcoming and nice. Will stay here again, if needed.
4 out of 5
by Calvin

This traveller left a rating score only Posted 28-Mar-2017 on Hotels