Sandman Hotel & Suites Kelowna

Photo gallery for Sandman Hotel & Suites Kelowna

Featured Image
Indoor pool
Indoor pool
Indoor pool
Premium bedding, in-room safe, individually decorated, desk

Overview of Sandman Hotel & Suites Kelowna

Sandman Hotel & Suites Kelowna

3.0 star property

3.5/5 Good

Guests rated this property 3.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Pet-friendly
  • Air conditioning
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
2130 Harvey Ave, Kelowna, BC, V1Y 6G8

Explore the area

  • Popular LocationOrchard Park Mall6 min walk
  • Popular LocationKelowna General Hospital5 min drive
  • Popular LocationOkanagan College5 min drive
  • AirportKelowna, BC (YLW-Kelowna Intl.)12 min drive

Choose dates to view prices

About this area

Kelowna

In the city center, Sandman Hotel & Suites Kelowna is in Dilworth Mountain Estates, a neighborhood in Kelowna with good shopping. Columbia Mountains and Mission Creek Regional Park reflect the area's natural beauty and area attractions include H2O Adventure and Fitness Centre and Okanagan Lavender & Herb Farm. Looking to enjoy an event or a game while in town? See what's happening at Prospera Place or Royal LePage Place. Enjoy the area's slopes with cross-country skiing, downhill skiing, and snowboarding, and don't miss out on the snowmobiling. Guests appreciate the hotel's central location.

What's nearby

  • Orchard Park Mall - 6 min walk
  • Kelowna General Hospital - 5 min drive
  • Kasugai Gardens - 5 min drive
  • Okanagan College - 5 min drive
  • Prospera Place - 5 min drive

Getting around

  • Kelowna Intl. Airport (YLW) - 12 min drive

Restaurants

  • Dennys 24 hour restaurant — 1 min walk
  • Bar One Urban Lounge — 1 min walk
  • Red Robin — 5 min walk
  • Wood Fire Bakery — 6 min walk
  • The Keg — 6 min walk

About this property

Sandman Hotel & Suites Kelowna

Eco-friendly Kelowna hotel in Dilworth Mountain Estates, walk to Orchard Park Mall
Along with 2 restaurants, this smoke-free hotel has an indoor pool and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a 24-hour business center, and a spa tub are onsite. All 220 individually decorated rooms provide free WiFi, free wired Internet, and room service. For a bit of entertainment, guests will find TVs with cable channels, and other amenities include premium bedding and coffee makers.
Sandman Hotel & Suites Kelowna offers 220 accommodations with video-game consoles and safes. Each accommodation is individually decorated. Beds feature premium bedding. Cable television is provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:00 AM–1:00 PM: CAD 10-25 per person
  • 2 restaurants
  • 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • Fitness center
  • Indoor pool
  • Motorized watercraft
  • Spa tub

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Languages spoken

  • English

Business services

  • 24-hour business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair-accessible parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/tub combination

Entertainment

  • Cable channels
  • TV
  • Video-game console

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Individually decorated
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 4 PM - midnight

Check-out

Check-out before 11 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 15 per pet, per night

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between CAD 10 and CAD 25 per person (approximately)
  • Pet fee: CAD 15 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and mobile payments; cash is not accepted
Mobile payment options include: Google Pay and Apple Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Hotel Sandman Kelowna
Kelowna Sandman
Kelowna Sandman Hotel
Sandman Hotel Kelowna
Sandman Kelowna
Sandman Kelowna Hotel
Sandman Hotel & Suites Kelowna Okanagan Valley
Sandman & Suites Kelowna
Sandman Hotel & Suites Kelowna Hotel
Sandman Hotel & Suites Kelowna Kelowna
Sandman Hotel & Suites Kelowna Hotel Kelowna

Frequently asked questions

Overall score and ratings

3.5

Good

Rating 5 - Excellent. 241 out of 1007 reviews
5 - Excellent 24%
Rating 4 - Good. 326 out of 1007 reviews
4 - Good 32%
Rating 3 - Okay. 219 out of 1007 reviews
3 - Okay 22%
Rating 2 - Poor. 129 out of 1007 reviews
2 - Poor 13%
Rating 1 - Terrible. 92 out of 1007 reviews
1 - Terrible 9%

3.6/5

Cleanliness

3.9/5

Staff & service

3.6/5

Amenities

3.4/5

Property conditions & facilities

3/5 Okay

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Staff was friendly. Unfortunately the room kind of smelled bad.
Stayed 1 night in Jan 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cool indoor pool area. Excellent staff and service.
Stayed 1 night in Dec 2021

5/5 Excellent

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The customer service is excellent!
Stayed 2 nights in Dec 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the staff are very friendly and helpful.
Stayed 1 night in Nov 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to shopping and amenities. Friendly staff.
Stayed 8 nights in Nov 2021