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Overview of Sandman Hotel & Suites Kelowna

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Indoor pool
Premium bedding, in-room safe, individually decorated
Premium bedding, in-room safe, individually decorated
Premium bedding, in-room safe, individually decorated

3.5/5 Good

Guests rated this property 3.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Pet Friendly
  • Air conditioning
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment

Explore the area

    Popular LocationOrchard Park Mall6 min walk
    Popular LocationOkanagan College8 min drive
    Popular LocationKelowna General Hospital8 min drive
    AirportKelowna, BC (YLW-Kelowna Intl.)15 min drive
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  • Standard Room, 1 Queen Bed

    4.2/5 guest room rating

    Room amenities

    • 240 sq ft
    • Sleeps 2
    • 1 Queen Bed
    More detailsStandard Room, 1 Queen Bed
  • Executive Room, 1 King Bed, Tower

    3.8/5 guest room rating

    Room amenities

    • 275 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsExecutive Room, 1 King Bed, Tower
  • Standard Room, 2 Queen Beds

    3.7/5 guest room rating

    Room amenities

    • 300 sq ft
    • Sleeps 4
    • 2 Queen Beds
    More detailsStandard Room, 2 Queen Beds
  • Executive Suite, 1 King Bed, Tower

    4.1/5 guest room rating

    Room amenities

    • 275 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsExecutive Suite, 1 King Bed, Tower

About this area

Kelowna

In the city center, Sandman Hotel & Suites Kelowna is in an area with good shopping. Okanagan Lake and Columbia Mountains reflect the area's natural beauty and area attractions include H2O Adventure and Fitness Centre and Okanagan Lavender & Herb Farm. Looking to enjoy an event or a game while in town? See what's happening at Prospera Place or Royal LePage Place. Enjoy the area's slopes with cross-country skiing, downhill skiing, and snowboarding, and don't miss out on the snowmobiling. Guests appreciate the hotel's central location.
Visit our Kelowna travel guide
Popular Location

What's nearby

  • Orchard Park Mall - 6 min walk
  • Okanagan College - 8 min drive
  • Kelowna General Hospital - 8 min drive
  • Prospera Place - 9 min drive
  • Kasugai Gardens - 10 min drive

Getting around

  • AirportKelowna Intl. Airport (YLW) - 15 min drive

Restaurants

  • Dennys 24 hour restaurant — 1 min walk
  • Bar One Urban Lounge — 1 min walk
  • Wendy's — 4 min walk
  • Wood Fire Bakery — 6 min walk
  • The Keg — 6 min walk

About this property

Sandman Hotel & Suites Kelowna

Eco-friendly Kelowna hotel in Central Okanagan with 2 restaurants
Along with 2 restaurants, this smoke-free hotel has an indoor pool and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a spa tub, and a 24-hour business center are onsite. All 220 individually decorated rooms provide free WiFi, free wired Internet, and room service. For a bit of entertainment, guests will find TVs with cable channels, and other amenities include premium bedding and coffee makers.
Sandman Hotel & Suites Kelowna offers 220 accommodations with video-game consoles and safes. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Cable television is provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Kelowna hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:00 AM–1:00 PM: CAD 10-25 per person
  • 2 restaurants
  • 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • Fitness center
  • Indoor pool
  • Motorized watercraft
  • Spa tub

Family friendly

  • Dry cleaning service
  • Indoor pool
  • Laundry facilities

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Languages spoken

  • English

Business services

  • 24-hour business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/tub combination

Entertainment

  • Cable channels
  • TV
  • Video-game console

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in from 4 PM - midnight

Check-out

Check-out before 11 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from September 01 2020 to October 31 2020 (dates subject to change):
  • Fitness facilities
  • Spa tub
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 15 per pet, per night

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between CAD 10 and CAD 25 per person (approximately)
  • Pet fee: CAD 15 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hotel Sandman Kelowna
Kelowna Sandman
Kelowna Sandman Hotel
Sandman Hotel Kelowna
Sandman Kelowna
Sandman Kelowna Hotel
Sandman Hotel & Suites Kelowna Okanagan Valley
Sandman & Suites Kelowna
Sandman Hotel & Suites Kelowna Hotel
Sandman Hotel & Suites Kelowna Kelowna
Sandman Hotel & Suites Kelowna Hotel Kelowna

Frequently asked questions

Can I cancel my reservation for free at Sandman Hotel & Suites Kelowna and receive a full refund?
Yes, Sandman Hotel & Suites Kelowna offers free cancellation on select room rates, because flexibility matters! Please refer to Sandman Hotel & Suites Kelowna cancellation policy on our site for more details about any exclusions or requirements.
Does Sandman Hotel & Suites Kelowna have a pool?
Yes, this property has an indoor pool.
Is Sandman Hotel & Suites Kelowna pet-friendly?
Yes, pets are allowed at this property. There's a fee of CAD 15 per pet, per night.
How much is parking at Sandman Hotel & Suites Kelowna?
Self parking is free at this property.
What time is check-in at Sandman Hotel & Suites Kelowna?
Check-in is from 4 PM - midnight.
What time is check-out at Sandman Hotel & Suites Kelowna?
Check-out is at 11 AM.
Where is Sandman Hotel & Suites Kelowna located?
Located in Central Okanagan, this eco-friendly hotel is 0.1 mi (0.1 km) from Columbia Mountains and within 3 mi (5 km) of Kelowna General Hospital and Prospera Place. Orchard Park Mall and Mission Creek Regional Park are also within 15 minutes.
3.5
Good
5 - Excellent
252
4 - Good
370
3 - Okay
231
2 - Poor
130
1 - Terrible
87

3.6/5

Cleanliness

3.9/5

Staff & service

3.6/5

Amenities

3.5/5

Property conditions & facilities

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
I felt safe during the check in process. There was enough room for social distancing. The housekeeping staff phoned to see if there was anything that I needed. I ordered room service from Denny's. The person delivered my meal with mask and gloves on. He set the meal down by the door and stepped back. I was able to add the room service fee to my credit card at check out.
Stayed 1 night in Nov 2020

3/5 Okay

Travelled with partner
Sad face IconDisliked: Property conditions & facilities
The pool and hot tub were definitely the highlight of the stay. The bed was also very comfortable as well.
Stayed 3 nights in Nov 2020

5/5 Excellent

Business traveller
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
Easy stay and great location. The rooms are super clean
Stayed 1 night in Oct 2020

4/5 Good

Travelled with partner
Happy face iconLiked: Staff & service, amenities, property conditions & facilities
The hotel was quite nice and had lots to offer, but I found that the rooms were not that clean. (Crumbs behind couches and chair, white sheets had stains on them, carpet had sticky areas). If there had been more focus on the cleanliness of the room, I would have provided a 5 star.
Stayed 4 nights in Oct 2020

3/5 Okay

Travelled with partner
Happy face iconLiked: Staff & service
Sad face IconDisliked: Property conditions & facilities
Older building. Dated decor. Rooms where dark. Mattress and pillows awful uncomfortable
Stayed 2 nights in Oct 2020

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