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Desk, free WiFi
Desk, free WiFi
Desk, free WiFi
Desk, free WiFi

Guest reviews

4.0 out of 5 Very good
1,381 reviews
Guests rated this property 4.2/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Breakfast included
Parking included
Air conditioning
Restaurant

Cleaning and safety practices

Cleaned with disinfectant
Personal protective equipment
Social distancing

Map

Explore the area

Popular LocationCapri Mall8 min walk
Popular LocationKelowna General Hospital2 min drive
Popular LocationKasugai Gardens2 min drive
AirportKelowna, BC (YLW-Kelowna Intl.)28 min drive

Choose dates to view prices

  • Standard Room 2 Queen Bed Guest Room

    4.6/5 guest room rating

    Room amenities

    • 290 sq ft
    • Sleeps 4
    More detailsStandard Room 2 Queen Bed Guest Room
  • Standard Room, 1 Queen Bed

    4.4/5 guest room rating

    Room amenities

    • 290 sq ft
    • Sleeps 2
    More detailsStandard Room, 1 Queen Bed
  • Premium Room 2 Queen Guest Room

    4.8/5 guest room rating

    Room amenities

    • 323 sq ft
    • Sleeps 4
    More detailsPremium Room 2 Queen Guest Room
  • 3 Queen Loft Studio Suite

    4.4/5 guest room rating

    Room amenities

    • 500 sq ft
    • Sleeps 6
    More details3 Queen Loft Studio Suite
  • Studio Suite, 2 Queen Beds

    4.6/5 guest room rating

    Room amenities

    • 375 sq ft
    • Sleeps 4
    More detailsStudio Suite, 2 Queen Beds
  • Economy Room 2 Double Bed Guest Room

    4.4/5 guest room rating

    Room amenities

    • Sleeps 4
    More detailsEconomy Room 2 Double Bed Guest Room

About this area

Kelowna

In the city centre and near a metro station, Kelowna Inn and Suites is in an area with good shopping. Summerhill Pyramid Winery and St. Hubertus Estate Winery are worth exploring if an activity is on the agenda, while those in the mood for shopping can visit Capri Mall and Orchard Park Mall. Looking to enjoy an event or a match while in town? See what's going on at Prospera Place. Our guests appreciate the hotel's central location.

Visit our Kelowna travel guide
Map
Popular Location

What's nearby

  • Capri Mall - 8 min walk
  • Kelowna General Hospital - 2 min drive
  • Kasugai Gardens - 2 min drive
  • Prospera Place - 6 min drive
  • Lake City Casino - 6 min drive

Getting around

  • Kelowna, BC (YLW-Kelowna Intl.) - 28 min drive

Restaurants

  • Mekong — 1 min walk

About this property

Kelowna Inn and Suites

Eco-friendly Kelowna hotel in Central Okanagan, near Capri Mall
A restaurant, an indoor pool and a fitness centre are available at this hotel. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a spa tub, laundry facilities and a 24-hour front desk. All 108 rooms boast deep soaking bathtubs, and offer free WiFi and flat-screen TVs. Fridges, coffee/tea makers and free local calls are among the other amenities available to guests.
Kelowna Inn and Suites offers 108 forms of accommodation with coffee/tea makers and a hairdryer. Flat-screen televisions come with cable channels. Bathrooms include a combined bath/shower unit with a deep soaking bath and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self parking

Food and drink

  • Free continental breakfast available daily 7 AM–10:30 AM
  • 1 restaurant

Things to do

  • Fitness centre
  • Indoor pool
  • Hot tub

Family friendly

  • Indoor pool
  • Laundry facilities
  • Fridge

Conveniences

  • Free newspapers in reception
  • No lifts

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage

Languages spoken

  • English

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking

More

  • Designated smoking areas
  • TV in reception

Room amenities

Bedroom

  • Climate control (air conditioning)

Bathroom

  • Deep-soaking bathtub
  • Free toiletries
  • Hairdryer
  • Shower/bathtub combination

Entertainment

  • TV channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Desk
  • Free local calls
  • Phone
  • Recycling

Policies

Check-in

Check-in between 3 PM and 5 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Kids stay free! Up to 3 children stay free when using existing bedding
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
On-site parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas
Contactless check-out is available

Property is also known as

Kelowna Inn
Kelowna Inn Suites

Frequently asked questions

Can I cancel my reservation for free at Kelowna Inn and Suites and receive a full refund?
Yes, Kelowna Inn and Suites offers free cancellation on select room rates, because flexibility matters! Please refer to Kelowna Inn and Suites cancellation policy on our site for more details about any exclusions or requirements.
Does this property have a pool?
Yes, this property has an indoor pool.
Is Kelowna Inn and Suites pet-friendly?
No, only service animals are welcome at the property.
How much is parking at this hotel?
Self-parking is free at this property.
What time is check-in at this property?
Check-in is from 3 PM to 5 AM. Late check-in is available during limited hours.
What time is check-out at this hotel?
Checkout is at 11 AM.
Where is this hotel located?
Located in Central Okanagan, this eco-friendly hotel is within 1 mi (2 km) of Capri Mall and City Park. Prospera Place and Kasugai Gardens are also within 2 mi (3 km).

Guest reviews

Overall score and ratings for Kelowna Inn and Suites

4.0
Very good
5 - Excellent
392
4 - Good
666
3 - Okay
229
2 - Mediocre
65
1 - Poor
29
4.2
Cleanliness
4.2
Service and Staff
3.9
Amenities
3.9
Property condition
4.0 out of 5 Good
    This traveller didn’t leave comments with their review
    Stayed 2 nights in Aug 2020
    5.0 out of 5 Excellent
      This traveller didn’t leave comments with their review
      Stayed 1 night in Aug 2020
      3.0 out of 5 Okay
      • Liked: Cleanliness
      • Disliked: Staff & service

      The front staff was rude when checking in. Not welcoming at all.

      Stayed 3 nights in Jul 2020
      4.0 out of 5 Good
      • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

      This is a great location and worked very well for us after we got a room change. Here is Some great advice..... ***Ask for a room on the second floor.** We had a bunch of rowdy people above us and did not quiet down until 4 am. We got ZERO sleep. Thankfully the staff gave us a different room for the second and third night and it was quiet and wonderful.

      Stayed 3 nights in Jul 2020
      4.0 out of 5 Good
      • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

      Large, recently renovated room. We all slept well so this was a plus. Front desk was great too.

      Stayed 2 nights in Aug 2020