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Hyatt Place Kelowna

Photo gallery for Hyatt Place Kelowna

Featured Image
Indoor pool
Indoor Spa Tub
In-room safe, desk, blackout drapes, iron/ironing board
In-room safe, desk, blackout drapes, iron/ironing board

Overview of Hyatt Place Kelowna

Hyatt Place Kelowna

3 out of 5

4.1/5 Very good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Pet-friendly
  • Air conditioning
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
1915 ENTERPRISE WAY, Kelowna, BC, V1Y9S9

Explore the area

  • Popular LocationOrchard Park Mall17 min walk
  • Popular LocationKasugai Gardens9 min drive
  • Popular LocationKelowna General Hospital10 min drive
  • AirportKelowna, BC (YLW-Kelowna Intl.)13 min drive

Choose dates to view prices

About this area

Kelowna

Hyatt Place Kelowna is located in Kelowna. Summerhill Pyramid Winery and Okanagan Golf Club are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Orchard Park Mall. Looking to enjoy an event or a game while in town? See what's going on at Prospera Place.
Visit our Kelowna travel guideOpens in a new window
Map

What's nearby

  • Orchard Park Mall - 17 min walk
  • Prospera Place - 8 min drive
  • Kasugai Gardens - 9 min drive
  • Kelowna General Hospital - 10 min drive
  • Okanagan College - 11 min drive

Getting around

  • Kelowna Intl. Airport (YLW) - 13 min drive

Restaurants

  • The Bar — 1 min walk
  • O-Zeki Japanese Restaurant — 3 min walk
  • Wood Fire Bakery — 7 min walk
  • Masala Fusion — 10 min walk
  • Lake Tai Restaurant — 13 min walk

About this property

Hyatt Place Kelowna

3-star Kelowna hotel in Dilworth Mountain Estates, near Orchard Park Mall
This smoke-free hotel features an indoor pool, a fitness center, and a coffee shop/café. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include self parking, conference space, and dry cleaning. All 161 rooms provide conveniences like sofa beds and coffee makers, plus rainfall showerheads and flat-screen TVs. Other amenities available to guests include hair dryers, safes, and ironing boards. Housekeeping is available on request.
Hyatt Place Kelowna offers 161 accommodations with safes and coffee/tea makers. Accommodations are furnished with unspecified sofa beds and desks. Flat-screen televisions are featured in guestrooms. Bathrooms include bathtubs or showers with rainfall showerheads, designer toiletries, and hair dryers. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.
Recreational amenities at the hotel include an indoor pool and a fitness center.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of GBAC STAR (Hyatt)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast
Reservations are required for the use of certain onsite facilities
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in
This information is provided by our partners.

Property amenities

Internet

  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Covered self parking on site (CAD 12.00 per night)
  • RV/bus/truck parking (surcharge) on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM–9:30 AM
  • 1 coffee shop/café

Things to do

  • Fitness center
  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Sofa bed

Conveniences

  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Dry cleaning service
  • Housekeeping (on request)
  • Laundry facilities

Languages spoken

  • English

Business services

  • Computer station
  • Conference space (1980 square feet)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in shower
  • Roll-in shower (select rooms)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Sofa bed

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead

Entertainment

  • 55-inch flat-screen TV

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Desk
  • Iron/ironing board
  • Mobile key entry
  • Safe

Similar properties

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Kelowna
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Dilworth Mountain Estates
Air conditioned
Air conditioned
Hotel
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3 star
3 star
Business-friendly
Business-friendly
Pool
Pool
Guest rating 4+
Guest rating 4+

Policies

Check-in

Check-in from 4:00 PM - midnight
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Express check-in
Minimum check-in age - 19

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in
Due to COVID-19 guests age 12 and older, must provide proof of COVID-19 vaccination to access the property's public areas, including the restaurant, pool, and fitness center.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 25 per pet, per night
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Covered self parking fee: CAD 12.00 per night
  • Pet fee: CAD 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts Visa, Mastercard, American Express, and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Hyatt Place Kelowna Hotel
Hyatt Place Kelowna Kelowna
Hyatt Place Kelowna Hotel Kelowna

Frequently asked questions

Overall score and ratings

4.1

Very good

Rating 5 - Excellent. 110 out of 212 reviews
5 - Excellent 52%
Rating 4 - Good. 49 out of 212 reviews
4 - Good 23%
Rating 3 - Okay. 29 out of 212 reviews
3 - Okay 14%
Rating 2 - Poor. 12 out of 212 reviews
2 - Poor 6%
Rating 1 - Terrible. 12 out of 212 reviews
1 - Terrible 6%

4.3/5

Cleanliness

4.2/5

Staff & service

4.1/5

Amenities

4.3/5

Property conditions & facilities
Write a review

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
🙂🙂🙂🙂
Stayed 1 night in Sep 2021

2/5 Poor

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
There was 2 adults and 2 tweens. The bathroom sink was plugged. The bathroom door did not lock and the shower door transparent glass need I say more. 1 small bottle of shampoo for our 2 day stay. The outside window was so dirty it was hard to see out. First morning we had to wait 15 minutes for sausages. Second morning the bacon was so burnt it was unedible.
Stayed 2 nights in Sep 2021

5/5 Excellent

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Great stay! Clean, modern rooms. Expansive breakfast and a good happy hour with local wine selections. We parked in the garage which has an elevator going down to it. Location was central, easy to get to UBC, the lake or entertainment.
Stayed 14 nights in Aug 2021

2/5 Poor

Travelled with family
Liked: Cleanliness, property conditions & facilities
I didn’t like area where the hotel is located. Very scary and I didn’t feel safe walking around it. In regards to hotel food (breakfast) so-so. Nothing exciting. The staff not very knowledgeable about city attractions and what would be good to see while visiting Kelowna with the kids, other then wineries around. Over all nothing impressive.
Stayed 4 nights in Sep 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great hotel. Easily located. Close to a lot of restaurants and mini malls. Probably could walk if you don’t mind a leisurely stroll.
Stayed 1 night in Aug 2021