Holiday Inn Express & Suites Kelowna - East, an IHG Hotel

Photo gallery for Holiday Inn Express & Suites Kelowna - East, an IHG Hotel

Primary image
Indoor pool
Indoor pool
Indoor pool
Pillowtop beds, desk, blackout drapes, iron/ironing board

Overview of Holiday Inn Express & Suites Kelowna - East, an IHG Hotel

Holiday Inn Express & Suites Kelowna - East, an IHG Hotel

2.5 star property

4.7/5 Exceptional

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Pet-friendly
  • Free airport shuttle

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
Map
1620 Powick Road, Kelowna, BC, V1X7G5

Explore the area

  • AirportKelowna, BC (YLW-Kelowna Intl.)10 min drive
  • Popular LocationSummerhill Pyramid Winery18 min drive
  • Popular LocationQuails' Gate Estate Winery22 min drive
  • Popular LocationWillow Beach27 min drive

Choose dates to view prices

About this area

Kelowna

Holiday Inn Express & Suites Kelowna - East, an IHG Hotel is located in Dilworth Mountain Estates, a walkable area in Kelowna with great shopping. Okanagan Military Museum and Okanagan Heritage Museum are cultural highlights, and some of the area's activities can be experienced at Mission Creek Golf Club and Kelowna Springs Golf Club. H2O Adventure and Fitness Centre and Okanagan Lavender & Herb Farm are also worth visiting.

What's nearby

  • Orchard Park Mall - 2 min drive
  • Knox Mountain Park - 15 min drive
  • Summerhill Pyramid Winery - 18 min drive
  • Quails' Gate Estate Winery - 22 min drive
  • Willow Beach - 27 min drive

Getting around

  • Kelowna Intl. Airport (YLW) - 10 min drive

About this property

Holiday Inn Express & Suites Kelowna - East, an IHG Hotel

Kelowna hotel in Dilworth Mountain Estates, near Orchard Park Mall
Along with an indoor pool, this smoke-free hotel has a 24-hour fitness center and coffee/tea in a common area. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Additionally, a business center, a meeting room, and dry cleaning are onsite.
Holiday Inn Express & Suites Kelowna - East, an IHG Hotel offers 120 accommodations with coffee/tea makers and hair dryers. Beds feature pillowtop mattresses. 50-inch flat-screen televisions come with cable channels. Refrigerators and microwaves are provided.

This Kelowna hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Languages spoken

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Clean Promise (IHG)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global) and Intertek Cristal (3rd party expert - Global)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available
  • Free roundtrip airport shuttle from 4 AM - 10:30 PM
  • Airport shuttle at scheduled times, on request

Food and drink

  • Free buffet breakfast available daily 6:30 AM–9:30 AM
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Indoor pool

Family friendly

  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Refrigerator

Conveniences

  • ATM/banking services
  • Elevator
  • Free newspapers in lobby
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Grab bar near toilet
  • In-room accessibility
  • Low-height counter and sink
  • Raised toilet seat
  • Roll-in shower (select rooms)
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Heating (climate-controlled)
  • Pillow-top mattress

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 50-inch flat-screen TV
  • Cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

See similar properties

Policies

Check-in

Check-in from 4:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 19

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to September 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 25.00 per accommodation, per night
Service animals are welcome, and are exempt from fees
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are not available
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet fee: CAD 25.00 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit

We should mention

Pool access available from 8 AM to 10 PM
Only registered guests are allowed in the guestrooms
This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section); guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Holiday Inn Express Kelowna East Hotel
Holiday Inn Express Kelowna East
Holiday Inn Express & Suites Kelowna - East Okanagan Valley
Inn Express Kelowna East
Holiday Inn Express Suites Kelowna East
Holiday Inn Express & Suites Kelowna - East, an IHG Hotel Hotel

Frequently asked questions

Overall score and ratings

4.7

Exceptional

Rating 5 - Excellent. 646 out of 861 reviews
5 - Excellent 75%
Rating 4 - Good. 178 out of 861 reviews
4 - Good 21%
Rating 3 - Okay. 21 out of 861 reviews
3 - Okay 2%
Rating 2 - Poor. 7 out of 861 reviews
2 - Poor 1%
Rating 1 - Terrible. 9 out of 861 reviews
1 - Terrible 1%

4.8/5

Cleanliness

4.7/5

Staff & service

4.6/5

Amenities

4.8/5

Property conditions & facilities

4.6/5

Eco-friendliness

5/5 Excellent

Travelled with family, Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome stay
Stayed 1 night in Jun 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a newer Hotel so very updated. The staff that work there are excellent!!!!!! So friendly which is such a nice change these days as so many people in the hospitality industry are miserable!!!! Would stay here again. Only slight downfall, is the industrial business's around it.
Stayed 2 nights in Jun 2022

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is fairly new and clean. Staff were friendly.
Stayed 4 nights in Jun 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was delicious, lots of options! The pool area was very nice, even had some lounge chairs! The bedrooms were really clean and they even provide complimentary toothbrushes/toothpaste/razors if you forgot to back yours! The showers were stocked really nicely with shampoos!
Stayed 1 night in Jun 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only negative point is the hot tube! He is too much hot! We can’t stay in more than 2 minutes !!!
Stayed 2 nights in Jun 2022

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was near a lot of places and it was clean and seemed new. Staff were friendly and helpful and there was free breakfast buffet from 6:30-9:30 am.
Stayed 1 night in Jun 2022

5/5 Excellent

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Very nice
Stayed 1 night in Jun 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No complaints on the stay. Nice ppl
Stayed 4 nights in Jun 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean. BIIIIIIIIIIGGGGG. Relatively comfortable bed. Well stocked. Well equipped. Complimentary breakfast included. Loved the pancake machine.
Stayed 1 night in Jun 2022

5/5 Excellent

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
It is a great location, close to restaurants and shopping.
Stayed 3 nights in Jun 2022