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Comfort Suites Kelowna

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Primary image
Waterslide
Indoor pool
Waterslide
Suite, 1 King Bed with Sofa bed, Non Smoking, Jetted Tub | Premium bedding, pillowtop beds, in-room safe, desk

Overview of Comfort Suites Kelowna

Comfort Suites Kelowna

3.0 star property

4.3/5 Excellent

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Gym
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
Map
2656 Highway 97 N, Kelowna, BC, V1X4J4

Explore the area

  • Popular LocationOrchard Park Mall3 min drive
  • AirportKelowna, BC (YLW-Kelowna Intl.)8 min drive
  • Popular LocationBlack Mountain Golf Club9 min drive
  • Popular LocationElysium Gardens11 min drive

Choose dates to view prices

About this area

Kelowna

Comfort Suites Kelowna is located in Rutland, a neighborhood in Kelowna, and is on the Strip and near the beach. Shoppers can check out Orchard Park Mall, while everyone can enjoy the natural beauty of Okanagan Lake and Knox Mountain Park. Looking to enjoy an event or a game while in town? See what's going on at Prospera Place. Spend some time exploring the area's activities, including skiing and snowboarding.
Visit our Kelowna travel guideOpens in a new window
Map

What's nearby

  • Orchard Park Mall - 3 min drive
  • UBC-Okanagan - 7 min drive
  • Black Mountain Golf Club - 9 min drive
  • Elysium Gardens - 11 min drive
  • Knox Mountain Park - 26 min drive

Getting around

  • Kelowna Intl. Airport (YLW) - 8 min drive

Restaurants

  • Bluetail Sushi and Bistro - 2 min walk
  • Yamato Asian Dining - 2 min walk
  • JOEY Kelowna - 9 min walk
  • Hoang gai - 10 min walk
  • Cactus Club Cafe - 13 min walk

About this property

Comfort Suites Kelowna

Family-friendly Kelowna hotel in Rutland, near Orchard Park Mall
Along with an indoor pool, this smoke-free hotel has a 24-hour health club and a 24-hour business center. Free WiFi in public areas and free self parking are also provided. Other amenities include a spa tub, a business center, and a meeting room.
Comfort Suites Kelowna offers 83 accommodations with laptop-compatible safes and coffee/tea makers. Accommodations offer separate sitting areas. Pillowtop beds feature premium bedding. 40-inch flat-screen televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An indoor pool and a spa tub are on site. Other recreational amenities include a waterslide and a 24-hour health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, Filipino, French, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Commitment to Clean (Choice)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Things to do

  • 24-hour health club
  • Indoor pool
  • Spa tub

Family friendly

  • Free cribs/infant beds
  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms
  • Waterslide

Conveniences

  • ATM/banking services
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Grocery/convenience store
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Ski passes
  • Tour/ticket assistance

Business services

  • 24-hour business center
  • Computer station
  • Conference space (258 square feet)
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Bathroom emergency pull cord
  • Braille signage
  • Grab bar near toilet
  • In-room accessibility
  • Low-height counter and sink
  • Raised toilet seat
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Fireplace in lobby
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • 40-inch flat-screen TV
  • Cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • LED light bulbs
  • Phone
  • Separate sitting area
  • Soundproofing

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Hot tub
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Guest rating 4+
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Family-friendly
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Air conditioned
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Policies

Check-in

Check-in from 4:00 PM - 6:00 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: CAD 200 per stay

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: CAD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Suites Hotel Kelowna
Comfort Suites Kelowna
Kelowna Comfort Suites
Comfort Suites Kelowna Hotel Kelowna
Comfort Suites Kelowna Okanagan Valley
Comfort Suites Kelowna Hotel
Comfort Suites Kelowna Okanagan Valley
Comfort Suites Kelowna Hotel
Comfort Suites Kelowna Kelowna
Comfort Suites Kelowna Hotel Kelowna

Frequently asked questions

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 470 out of 997 reviews
5 - Excellent 47%
Rating 4 - Good. 381 out of 997 reviews
4 - Good 38%
Rating 3 - Okay. 98 out of 997 reviews
3 - Okay 10%
Rating 2 - Poor. 35 out of 997 reviews
2 - Poor 4%
Rating 1 - Terrible. 13 out of 997 reviews
1 - Terrible 1%

4.4/5

Cleanliness

4.4/5

Staff & service

4.1/5

Amenities

4.3/5

Property conditions & facilities

4.1/5

Eco-friendliness
Write a review

2/5 Poor

Travelled with partner
Disliked: Cleanliness
Wouldn’t recommend. Unclean, smells bad and the shower was awful.
Stayed 2 nights in Aug 2022

5/5 Excellent

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean property …enjoyed our stay …
Stayed 1 night in Aug 2022

5/5 Excellent

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, rooms were well Cleaned and spacious. Pool a little small but good enough for a quick dip. Overall positive experience.
Stayed 1 night in Aug 2022

3/5 Okay

Highly overpriced for a mediocre hotel. Would not recommend and will not stay again.
Stayed 1 night in Jul 2022

3/5 Okay

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Room was spacious and bed was comfortable. 3 night stay had no housekeeping. Breakfast was a good offering. Pool was small and noisy/splashy with kids on the slide. No outdoor patio area and surrounded by car dealerships.
Stayed 3 nights in Jul 2022

5/5 Excellent

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I hardly write reviews but this place is worthy to recommend. It’s clean, spacious and friendly. It’s a pleasure to stay after a long day driving and traveling. Don’t miss it.
Stayed 1 night in Jul 2022

5/5 Excellent

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was really good experience. If they have more common area will be much better
Stayed 1 night in Jul 2022

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, nice staff, decent pool and breakfast. Good value.
Stayed 1 night in Jun 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked everything the staff were very helpful.
Stayed 2 nights in Jun 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service
Excellent
Stayed 1 night in Jun 2022