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Best Western Plus Kelowna Hotel & Suites

Photo gallery for Best Western Plus Kelowna Hotel & Suites

Exterior
Garden view
Executive Room, 1 King Bed, Non Smoking, Balcony | Premium bedding, desk, laptop workspace, blackout drapes
Restaurant
Lobby

Overview of Best Western Plus Kelowna Hotel & Suites

Best Western Plus Kelowna Hotel & Suites

2.5 star property
8.4 out of 10 Very good
8.4/10 Very good

Popular amenities

  • Pool
  • Hot tub
  • Breakfast included
  • Spa
  • Free airport shuttle
  • Pet-friendly
Map
2402 Highway 97 N, Kelowna, BC, V1X4J1

Explore the area

  • Popular LocationOrchard Park Shopping Centre7 min walk
  • Popular LocationMission Creek Regional Park7 min walk
  • Popular LocationOrchard Park Mall11 min walk
  • AirportKelowna, BC (YLW-Kelowna Intl.)10 min drive

Room options

About this area

Kelowna

Best Western Plus Kelowna Hotel & Suites is located in Dilworth Mountain Estates, a neighborhood in Kelowna with good shopping. Orchard Park Shopping Centre and Orchard Park Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Knox Mountain Park and Columbia Mountains. Looking to enjoy an event or a game while in town? See what's happening at Prospera Place or Royal LePage Place.
Visit our Kelowna travel guideOpens in a new window
Map

What's nearby

  • Orchard Park Shopping Centre - 7 min walk
  • Mission Creek Regional Park - 7 min walk
  • Orchard Park Mall - 11 min walk
  • Kelowna Golf and Country Club - 3 min drive
  • Harvest Golf Club - 8 min drive

Getting around

  • Kelowna Intl. Airport (YLW) - 10 min drive

Restaurants

  • Tim Hortons - 13 min walk
  • Cactus Club Cafe Banks Road - 4 min walk
  • Wok Box - 9 min walk
  • Tim Hortons - 4 min walk
  • Satay Thai Box - 12 min walk

About this property

Best Western Plus Kelowna Hotel & Suites

Eco-certified hotel located in Dilworth Mountain Estates
Take advantage of free breakfast, a free roundtrip airport shuttle, and a terrace at Best Western Plus Kelowna Hotel & Suites. Indulge in a deep-tissue massage at The wellness spa, the onsite spa. Free in-room WiFi is available to all guests, along with a garden and dry cleaning/laundry services.
Other perks at this hotel include:
  • An indoor pool with sun loungers
  • Free self parking and extended parking
  • An electric car charging station, express check-out, and 10 meeting rooms
  • Barbecue grills, massage treatment rooms, and free newspapers
  • Guest reviews speak highly of the location
Room features
All 176 rooms feature comforts such as premium bedding and laptop-friendly workspaces, as well as thoughtful touches like free WiFi and desk chairs. Guests reviews give good marks for the spacious rooms at the property.
More conveniences in all rooms include:
  • Bathrooms with designer toiletries and shower/tub combinations
  • 40-inch HDTVs with premium channels
  • Furnished balconies or patios, wardrobes/closets, and free infant beds

Awards and affiliations

Green / Sustainable Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows standard cleaning and disinfection practices of We Care Clean (Best Western)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour free roundtrip airport shuttle at scheduled times
  • Free extended parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free breakfast available
  • A bar/lounge

Restaurants on site

  • 97 Street Pub

Things to do

  • 2 spa tubs
  • Full-service spa
  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free crib
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 10 meeting rooms
  • Business center
  • Conference center (5,910 square feet of space)

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Deep-tissue massages
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom available in select rooms
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • In-room accessibility available in select rooms
  • Roll-in shower available in select rooms
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels

Entertainment

  • 40-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker

Outdoor space

  • Furnished balcony/patio

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Similar properties

Policies

Check-in

Check-in from 4 PM - 1 AM
Express check-in available
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 25 per pet, per day
Service animals are welcome, and are exempt from fees
2 per room
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 20.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: CAD 25 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Pool access available from 8:00 AM to 10:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

Best Western Hotel Kelowna
Best Western Kelowna
Best Western Kelowna PLUS
Best Western PLUS Kelowna
Best Western PLUS Kelowna Hotel
Kelowna Best Western
Kelowna Best Western PLUS
BEST WESTERN PLUS Kelowna Hotel & Suites Okanagan Valley
Best Western Plus Kelowna Hotel And Suites
Best Western Plus Kelowna Hotel Kelowna
Best Western Plus Kelowna Hotel Suites
Plus Kelowna & Suites Kelowna
Best Western Plus Kelowna Hotel & Suites Hotel
Best Western Plus Kelowna Hotel & Suites Kelowna
Best Western Plus Kelowna Hotel & Suites Hotel Kelowna

Frequently asked questions

Does Best Western Plus Kelowna Hotel & Suites have a pool?

Yes, this property has an indoor pool. Pool access is from 8:00 AM–10:00 PM.

How much does it cost to stay at Best Western Plus Kelowna Hotel & Suites?

As of Jun 2, 2023, prices found for a 1-night stay for 2 adults at Best Western Plus Kelowna Hotel & Suites on Jun 19, 2023 start from CA $175.2, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Best Western Plus Kelowna Hotel & Suites pet-friendly?

Yes, this hotel allows pets (limit 2 per room). There's a fee of CAD 25 per pet, per day. Service animals are exempt from fees.

How much is parking at Best Western Plus Kelowna Hotel & Suites?

Self parking and extended parking are free at this property.

What time is check-in at Best Western Plus Kelowna Hotel & Suites?

Check-in is from 4 PM - 1 AM.

What time is check-out at Best Western Plus Kelowna Hotel & Suites?

Check-out is at 11 AM.

Does Best Western Plus Kelowna Hotel & Suites provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs at scheduled times.

Where is Best Western Plus Kelowna Hotel & Suites located?

Located in Dilworth Mountain Estates, this spa hotel is within a 10-minute walk of Columbia Mountains, Orchard Park Shopping Centre, and Mission Creek Regional Park. Orchard Park Mall and Planet Lazer are also within 2 mi (3 km).

Best Western Plus Kelowna Hotel & Suites Reviews

Best Western Plus Kelowna Hotel & Suites Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 453 out of 1003 reviews" "
" "10 - Excellent 45%
Rating 8 - Good. 382 out of 1003 reviews" "
" "8 - Good 38%
Rating 6 - Okay. 89 out of 1003 reviews" "
" "6 - Okay 9%
Rating 4 - Poor. 46 out of 1003 reviews" "
" "4 - Poor 5%
Rating 2 - Terrible. 33 out of 1003 reviews" "
" "2 - Terrible 3%

8.7/10

Cleanliness

8.5/10

Staff & service

8.1/10

Amenities

8.4/10

Property conditions & facilities

8.1/10

Eco-friendliness

Reviews

10/10 Excellent

Gabriel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Verry nice
Stayed 2 nights in May 2023

8/10 Good

Cherie

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The hot and cold breakfast options were very nice to have for our group stay, The pool and hot tubs were nice. The central outdoor space was great for the kids to run around while the parents could visit and oversee them. Plumbing fixtures need updating. Toilet flusher was almost falling off and shower had an awful screaming noise.
Stayed 4 nights in May 2023

8/10 Good

Lorna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023

8/10 Good

Faton

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
It is a nice hotel. The pool is good. Very pleasing for kids. Staff is excellent.
Stayed 3 nights in May 2023

10/10 Excellent

FrJohn

Liked: Cleanliness, staff & service, property conditions & facilities
I would like a covered area outside to sit and some my pipe.
Stayed 1 night in May 2023

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Beds were amazing. Slept like a baby, which I normally don’t do. Breakfast was good, nice to have a hot food selection. Pool great temperature. But bathrooms/changing room locked. No bathroom in breakfast area. All in all. 8/10
Stayed 1 night in May 2023

8/10 Good

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2023

8/10 Good

hans

Stayed 1 night in Apr 2023

6/10 Okay

Diana

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
I emailed to make sure the pool and hot tub were operational. One hot tub was working, pool was great but they drained it for maintenance during our stay. They are renovating and seemed to solve storage issues by adding furniture to rooms. We had 2 arm chairs and a large cabinet placed during our stay. Cabinet made tv viewing a problem and all 3 made the room cluttered. Was supposed to be an accessible room but I don’t know how someone with a wheelchair would have got around, I don’t think the gap between the dresser and wall would easily let a wheelchair through. Towel warmer didn’t work, water pressure low, had to call if we wanted the room serviced. We asked for service after 11am one day and left on the Do Not Disturb light but came back to find them cleaning the room around 930. The time was fine but they should not have entered the room with the DND light on. Breakfast was decent but repetitive. Staff at front desk very helpful. Shuttle ran at 4am for us to catch an early flight. Overall stay was ok, nothing that would stop me from coming back but nothing in particular to make me go back.
Stayed 7 nights in Apr 2023

10/10 Excellent

Yvonne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As a solo traveler, I really appreciated the safety features of the hotel. The elevator safety floor number safety to the locked door and back gate. I felt very safe staying at this hotel. Very comfortable rooms. Loved the breakfasts. Also the pub across the parking lot was just Awesome!
Stayed 6 nights in Apr 2023