Best Western Plus Kelowna Hotel & Suites

Photo gallery for Best Western Plus Kelowna Hotel & Suites

Primary image
Indoor pool, open 8:00 AM to 10:00 PM, sun loungers
Indoor pool, open 8:00 AM to 10:00 PM, sun loungers
Indoor pool, open 8:00 AM to 10:00 PM, sun loungers
Premium bedding, desk, laptop workspace, blackout drapes

Overview of Best Western Plus Kelowna Hotel & Suites

Best Western Plus Kelowna Hotel & Suites

2.5 star property

4.2/5 Very good

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Pet-friendly
  • Free airport shuttle
  • Air conditioning

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
Map
2402 Highway 97 N, Kelowna, BC, V1X4J1

Explore the area

  • Popular LocationOrchard Park Mall12 min walk
  • Popular LocationGuisachan Heritage Park6 min drive
  • Popular LocationOkanagan College9 min drive
  • AirportKelowna, BC (YLW-Kelowna Intl.)10 min drive

Choose dates to view prices

About this area

Kelowna

Best Western Plus Kelowna Hotel & Suites is located in Dilworth Mountain Estates, a neighborhood in Kelowna with good shopping. Okanagan Heritage Museum and Okanagan Military Museum are cultural highlights, and some of the area's attractions include H2O Adventure and Fitness Centre and Okanagan Lavender & Herb Farm. Looking to enjoy an event or a game while in town? See what's happening at Prospera Place or Royal LePage Place.
Visit our Kelowna travel guideOpens in a new window
Map

What's nearby

  • Orchard Park Mall - 12 min walk
  • Guisachan Heritage Park - 6 min drive
  • Okanagan College - 9 min drive
  • Kelowna General Hospital - 10 min drive
  • Kasugai Gardens - 11 min drive

Getting around

  • Kelowna Intl. Airport (YLW) - 10 min drive

Restaurants

  • Montana's - 4 min walk
  • Boston Pizza - 4 min walk
  • Cactus Club Cafe - 4 min walk
  • The Keg - 6 min walk
  • Cherry Hill Coffee - 8 min walk

About this property

Best Western Plus Kelowna Hotel & Suites

Eco-friendly Kelowna hotel in Dilworth Mountain Estates, near Orchard Park Mall
This smoke-free hotel features a full-service spa, an indoor pool, and a fitness center. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Other amenities include a bar/lounge, a conference center, and massage/treatment rooms. All 176 rooms offer free WiFi, furnished balconies or patios, and LCD TVs with cable channels. Premium bedding, coffee makers, and free local calls are among the other amenities available to guests. Housekeeping is available on request.
Best Western Plus Kelowna Hotel & Suites offers 176 accommodations with coffee/tea makers and designer toiletries. Rooms open to furnished balconies or patios. Beds feature premium bedding. 40-inch LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, hair dryers, and toothbrushes and toothpaste.

This Kelowna hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

2 spa tubs are on site along with an indoor pool. Other recreational amenities include a fitness center.
The wellness spa has 2 treatment rooms. Services include deep-tissue massages and massages.

The spa is open select days.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows standard cleaning and disinfection practices of We Care Clean (Best Western)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free extended parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available
  • Free 24-hour roundtrip airport shuttle
  • Airport shuttle at scheduled times

Food and drink

  • 1 bar

Things to do

  • 2 spa tubs
  • Fitness center
  • Full-service spa
  • Indoor pool

Family friendly

  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities

Conveniences

  • ATM/banking services
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Dry cleaning service
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English

Business services

  • Business center
  • Conference center (5910 square feet of space)
  • Meeting rooms - 10

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area
  • Pool sun loungers
  • Terrace

Spa

  • 2 treatment rooms
  • Massage - deep-tissue
  • Massage/treatment rooms
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • Grab bar near toilet
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Fireplace in lobby
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/tub combination
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 40-inch LCD TV
  • Cable channels
  • Premium channels

Food and drink

  • Coffee/tea maker

Outdoor space

  • Furnished balcony or patio

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone

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Washer and dryer
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Free airport shuttle
Free airport shuttle
Hotel
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Guest rating 4+
Guest rating 4+
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Business-friendly
Business-friendly

Policies

Check-in

Check-in from 4 PM - 1 AM
Express check-in
Minimum check-in age - 19

Check-out

Check-out before 11 AM
Express check-out

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 25 per pet, per day
2 per room
Service animals are welcome, and are exempt from fees
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding
Rollaway/extra beds are available for CAD 20.0 per night
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet fee: CAD 25 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Pool access available from 8:00 AM to 10:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Up to 2 children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section); guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation

Property is also known as

Best Western Hotel Kelowna
Best Western Kelowna
Best Western Kelowna PLUS
Best Western PLUS Kelowna
Best Western PLUS Kelowna Hotel
Kelowna Best Western
Kelowna Best Western PLUS
BEST WESTERN PLUS Kelowna Hotel & Suites Okanagan Valley
Best Western Plus Kelowna Hotel And Suites
Best Western Plus Kelowna Hotel Kelowna
Best Western Plus Kelowna Hotel Suites
Plus Kelowna & Suites Kelowna
Best Western Plus Kelowna Hotel & Suites Hotel
Best Western Plus Kelowna Hotel & Suites Kelowna
Best Western Plus Kelowna Hotel & Suites Hotel Kelowna

Frequently asked questions

Overall score and ratings

4.2

Very good

Rating 5 - Excellent. 456 out of 985 reviews
5 - Excellent 46%
Rating 4 - Good. 382 out of 985 reviews
4 - Good 39%
Rating 3 - Okay. 83 out of 985 reviews
3 - Okay 8%
Rating 2 - Poor. 37 out of 985 reviews
2 - Poor 4%
Rating 1 - Terrible. 27 out of 985 reviews
1 - Terrible 3%

4.4/5

Cleanliness

4.3/5

Staff & service

4.0/5

Amenities

4.2/5

Property conditions & facilities

4.1/5

Eco-friendliness
Write a review

5/5 Excellent

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly
Stayed 2 nights in May 2022

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 3 nights in May 2022

4/5 Good

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for families and dogs
Stayed 2 nights in Apr 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access
Stayed 2 nights in Apr 2022

4/5 Good

Liked: Cleanliness, amenities, property conditions & facilities
Kelowna Best Western plus... decent place, clean, quiet, nice staff.. Older place, but price was reasonable for roim quality.
Stayed 1 night in Mar 2022