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Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

Best Western Plus Kelowna Hotel & Suites

3 out of 5

Photo gallery

Featured image
Indoor pool
Indoor pool
Indoor pool
Terrace/patio

Guest reviews

4.3 out of 5 Excellent
969 reviews
Guests rated this property 4.5/5 for cleanliness.

Popular amenities

Free WiFi
Parking included
Pet Friendly
Free airport shuttle
Air conditioning
Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment

Map

2402 Highway 97 N, Kelowna, BC

Explore the area

Popular LocationOrchard Park Mall12 min walk
Popular LocationOkanagan College9 min drive
Popular LocationKelowna General Hospital10 min drive
AirportKelowna, BC (YLW-Kelowna Intl.)10 min drive
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  • Suite, 1 Queen Bed with Sofa bed, Balcony, Courtyard Area (with Sofabed)

    Photos of Suite, 1 Queen Bed with Sofa bed, Balcony, Courtyard Area (with Sofabed)

    4.4/5 guest room rating

    Room amenities

    • Sleeps 4
    More detailsSuite, 1 Queen Bed with Sofa bed, Balcony, Courtyard Area (with Sofabed)

  • Suite, 1 King Bed, Kitchen, Courtyard View (Living Room;with Sofabed)

    Photos of Suite, 1 King Bed, Kitchen, Courtyard View (Living Room;with Sofabed)

    Room amenities

    • Sleeps 4
    More detailsSuite, 1 King Bed, Kitchen, Courtyard View (Living Room;with Sofabed)

  • Standard Room, 2 Queen Beds, Non Smoking, Patio

    Photos of Standard Room, 2 Queen Beds, Non Smoking, Patio

    4.5/5 guest room rating

    Room amenities

    • Sleeps 4
    More detailsStandard Room, 2 Queen Beds, Non Smoking, Patio

  • Executive Room, 1 King Bed with Sofa bed, Balcony, Tower (with Sofabed)

    Photos of Executive Room, 1 King Bed with Sofa bed, Balcony, Tower (with Sofabed)

    Room amenities

    • Sleeps 4
    More detailsExecutive Room, 1 King Bed with Sofa bed, Balcony, Tower (with Sofabed)

  • Standard Room, 1 Queen Bed, Accessible, Refrigerator

    Photos of Standard Room, 1 Queen Bed, Accessible, Refrigerator

    4.7/5 guest room rating

    Room amenities

    • Sleeps 2
    More detailsStandard Room, 1 Queen Bed, Accessible, Refrigerator

  • Standard Room, 2 Queen Beds, Balcony, Courtyard View

    Photos of Standard Room, 2 Queen Beds, Balcony, Courtyard View

    4.6/5 guest room rating

    Room amenities

    • Sleeps 4
    More detailsStandard Room, 2 Queen Beds, Balcony, Courtyard View

  • Suite, 2 Queen Beds, Non Smoking

    Photos of Suite, 2 Queen Beds, Non Smoking

    Room amenities

    • Sleeps 5
    More detailsSuite, 2 Queen Beds, Non Smoking

  • Standard Room, 2 Queen Beds, Balcony, Tower

    Photos of Standard Room, 2 Queen Beds, Balcony, Tower

    4.8/5 guest room rating

    Room amenities

    • Sleeps 4
    More detailsStandard Room, 2 Queen Beds, Balcony, Tower

  • Standard Room, 1 King Bed with Sofa bed, Balcony, Courtyard View (with Sofabed)

    Photos of Standard Room, 1 King Bed with Sofa bed, Balcony, Courtyard View (with Sofabed)

    4.1/5 guest room rating

    Room amenities

    • Sleeps 4
    More detailsStandard Room, 1 King Bed with Sofa bed, Balcony, Courtyard View (with Sofabed)

  • Deluxe Room, 1 Queen Bed, Balcony, View

    Photos of Deluxe Room, 1 Queen Bed, Balcony, View

    4.6/5 guest room rating

    Room amenities

    • Sleeps 2
    More detailsDeluxe Room, 1 Queen Bed, Balcony, View

  • Executive Room, 1 King Bed, Non Smoking, Balcony

    Photos of Executive Room, 1 King Bed, Non Smoking, Balcony

    Room amenities

    • Sleeps 2
    More detailsExecutive Room, 1 King Bed, Non Smoking, Balcony

  • Deluxe Room, 2 Queen Beds, Non Smoking, Refrigerator

    Photos of Deluxe Room, 2 Queen Beds, Non Smoking, Refrigerator

    4.6/5 guest room rating

    Room amenities

    • Sleeps 4
    More detailsDeluxe Room, 2 Queen Beds, Non Smoking, Refrigerator

  • Standard Room, 2 Queen Beds, Balcony, No View

    Photos of Standard Room, 2 Queen Beds, Balcony, No View

    4.8/5 guest room rating

    Room amenities

    • Sleeps 4
    More detailsStandard Room, 2 Queen Beds, Balcony, No View

  • Suite, 2 Queen Beds, Non Smoking (Living Room)

    Photos of Suite, 2 Queen Beds, Non Smoking (Living Room)

    Room amenities

    • 300 sq ft
    • Sleeps 5
    More detailsSuite, 2 Queen Beds, Non Smoking (Living Room)

About this area

Kelowna

In the business district, Best Western Plus Kelowna Hotel & Suites is in an area with good shopping. Okanagan Heritage Museum and Okanagan Military Museum are cultural highlights, and some of the area's attractions include H2O Adventure and Fitness Centre and Okanagan Lavender & Herb Farm. Looking to enjoy an event or a game while in town? See what's happening at Prospera Place or Royal LePage Place.
Visit our Kelowna travel guide
Map
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Popular Location

What's nearby

  • Orchard Park Mall - 12 min walk
  • Okanagan College - 9 min drive
  • Kelowna General Hospital - 10 min drive
  • Prospera Place - 10 min drive
  • Kasugai Gardens - 12 min drive

Getting around

  • AirportKelowna, BC (YLW-Kelowna Intl.) - 10 min drive

Restaurants

  • Cornerstone Grill — 1 min walk
  • 97 Street Pub — 1 min walk
  • Montana's - 4 min walk
  • Cactus Club Cafe - 4 min walk
  • Beet'N Boo's Bistro & Catering Inc - 6 min walk

About this property

Best Western Plus Kelowna Hotel & Suites

Eco-friendly Kelowna hotel in Central Okanagan with free parking
This smoke-free hotel features a restaurant, a bar/lounge and a conference centre. Free WiFi in public areas, free self parking and a free airport shuttle are also provided. Additionally, a business centre, conference space and dry cleaning are on-site. All 176 rooms feature thoughtful touches such as bathrobes and slippers, plus complimentary wireless Internet access and LCD TVs with cable channels. Other amenities available to guests include balconies or patios, iPod docking stations and premium bedding.
Best Western Plus Kelowna Hotel & Suites offers 176 forms of accommodation with iPod docking stations and coffee/tea makers. Rooms open to balconies or patios. Beds feature premium bedding. 40-inch LCD televisions come with premium cable channels. Bathrooms include a combined bath/shower unit, bathrobes, slippers and designer toiletries.

This Kelowna hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.

Awards and affiliations

Green/Sustainable Property
This property participates in Green Key Eco-Rating Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows standard sanitisation guidelines of We Care Clean (Best Western)
Follows industry sanitisation guidelines of SafeStay (AHLA - USA)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self parking
  • Free extended parking
  • Electric car charging station
  • Free 24-hour return airport shuttle
  • Airport shuttle at scheduled times

Food and drink

  • 1 restaurant
  • 1 bar

Family friendly

  • Dry cleaning service
  • Free cots/infant beds
  • Laundry facilities
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English

Business services

  • 10 meeting rooms
  • Business centre
  • Conference centre (5910 square feet of space)

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Fireplace in reception
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Linens
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hairdryer
  • Shower/bathtub combination
  • Towels

Entertainment

  • 40-inch LCD TV
  • TV channels
  • iPod dock
  • Premium channels

Food and drink

  • Coffee/tea maker

Outdoor space

  • Balcony or patio

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Slippers

See similar properties

Kelowna
Kelowna
Central Okanagan
Central Okanagan
Hotel
Hotel
Washer and dryer
Washer and dryer
Air conditioned
Air conditioned
Business-friendly
Business-friendly
Guest rating 4+
Guest rating 4+
3 star
3 star

Policies

Check-in

Check-in between 4 PM and 1 AM
Express check-in
Minimum check-in age - 19

Check-out

Check-out before 11 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of CAD 25 per pet, per day
2 per room
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding
Rollaway/extra beds are available for CAD 20.0 per night.
Free cots (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Pet fee: CAD 25 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Up to 2 children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section); guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation

Property is also known as

Best Western Plus Kelowna Hotel
Best Western Plus Kelowna
Best Western Hotel Kelowna
Best Western Plus Kelowna Hotel And Suites
Best Western Kelowna
BEST WESTERN PLUS Kelowna Hotel & Suites Okanagan Valley
Best Western Plus Kelowna Hotel Kelowna
Kelowna Best Western
Best Western Plus Kelowna Hotel Suites
Plus Kelowna & Suites Kelowna
Best Western Plus Kelowna Hotel & Suites Hotel
Best Western Plus Kelowna Hotel & Suites Kelowna
Best Western Plus Kelowna Hotel & Suites Hotel Kelowna

Frequently asked questions

Can I cancel my reservation for free at Best Western Plus Kelowna Hotel & Suites and receive a full refund?
Yes, Best Western Plus Kelowna Hotel & Suites offers free cancellation on select room rates, because flexibility matters! Please refer to Best Western Plus Kelowna Hotel & Suites cancellation policy on our site for more details about any exclusions or requirements.
Is Best Western Plus Kelowna Hotel & Suites pet-friendly?
Yes, this hotel allows pets (limit 2 per room). There's a fee of CAD 25 per pet, per day.
How much is parking at Best Western Plus Kelowna Hotel & Suites?
Self-parking and extended parking are free at this property.
What time is check-in at Best Western Plus Kelowna Hotel & Suites?
Check-in is from 4 PM to 1 AM.
What time is check-out at Best Western Plus Kelowna Hotel & Suites?
Checkout is at 11 AM.
Does Best Western Plus Kelowna Hotel & Suites provide a shuttle to the airport?
Yes, there's a free airport shuttle.
Where is Best Western Plus Kelowna Hotel & Suites located?
Located in Central Okanagan, this eco-friendly hotel is within a 15-minute walk of Columbia Mountains, Mission Creek Regional Park, and Orchard Park Mall. Capri Mall and Mission Creek Golf Club are also within 3 miles (5 km).
4.3
Excellent
5 - Excellent
455
4 - Good
377
3 - Okay
86
2 - Poor
30
1 - Terrible
21

4.5/5

Cleanliness

4.3/5

Staff & service

4.0/5

Amenities

4.3/5

Property conditions & facilities
Write a review

5/5 Excellent

Travelled with family and small children
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast selection and friendly safe during covid.
Stayed 1 night in Oct 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, great experience all around! I would definitely recommend
Stayed 1 night in Oct 2020

5/5 Excellent

Travelled with family and small children
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, lovely facilities and room. Good location.
Stayed 1 night in Oct 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
Lovely staff , and room was great for our purposes
Stayed 2 nights in Oct 2020

5/5 Excellent

Travelled with family and small children
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent personal service. Beautiful room and gardens and lovely pool. We'll be back. Thanks again.
Stayed 3 nights in Oct 2020

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