Best Western Plus Kelowna Hotel & Suites is located in Dilworth Mountain Estates, a neighborhood in Kelowna with good shopping. Orchard Park Shopping Centre and Orchard Park Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Knox Mountain Park and Columbia Mountains. Looking to enjoy an event or a game while in town? See what's happening at Prospera Place or Royal LePage Place.
Eco-certified hotel located in Dilworth Mountain Estates
Take advantage of free breakfast, a free roundtrip airport shuttle, and a terrace at Best Western Plus Kelowna Hotel & Suites. Indulge in a deep-tissue massage at The wellness spa, the onsite spa. Free in-room WiFi is available to all guests, along with a garden and dry cleaning/laundry services.
Other perks at this hotel include:
An indoor pool with sun loungers
Free self parking and extended parking
An electric car charging station, express check-out, and 10 meeting rooms
Barbecue grills, massage treatment rooms, and free newspapers
Guest reviews speak highly of the location
Room features
All 176 rooms feature comforts such as premium bedding and laptop-friendly workspaces, as well as thoughtful touches like free WiFi and desk chairs. Guests reviews give good marks for the spacious rooms at the property.
More conveniences in all rooms include:
Bathrooms with designer toiletries and shower/tub combinations
40-inch HDTVs with premium channels
Furnished balconies or patios, wardrobes/closets, and free infant beds
Awards and affiliations
Green / Sustainable Property This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Languages
English
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows standard cleaning and disinfection practices of We Care Clean (Best Western)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)
Social distancing
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Masks are required at the property
Hand sanitizer provided
This information is provided by our partners.
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Electric car charging station on site
24-hour free roundtrip airport shuttle at scheduled times
Free extended parking on site
Wheelchair-accessible parking and van parking available
Food and drink
Free breakfast available
A bar/lounge
Restaurants on site
97 Street Pub
Things to do
2 spa tubs
Full-service spa
Gym
Indoor pool
TV in common areas
Family friendly
Free crib
Indoor pool
Laundry facilities
Conveniences
24-hour front desk
ATM
Free newspapers in lobby
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Dry cleaning/laundry service
Housekeeping on request
Multilingual staff
Tour and ticket assistance
Wedding services
Business services
10 meeting rooms
Business center
Conference center (5,910 square feet of space)
Outdoors
Barbecue grill
Garden
Picnic area
Pool loungers
Terrace
Full-service spa
2 treatment rooms
Deep-tissue massages
Spa open select days
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of CAD 25 per pet, per day
Service animals are welcome, and are exempt from fees
2 per room
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Children and extra beds
Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 20.0 per night
Free cribs are available on request at the property
Property payment types
Important information
Optional extras
Pet fee: CAD 25 per pet, per day
Service animals are exempt from fees
Rollaway bed fee: CAD 20.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Pool access available from 8:00 AM to 10:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Property is also known as
Best Western Hotel Kelowna
Best Western Kelowna
Best Western Kelowna PLUS
Best Western PLUS Kelowna
Best Western PLUS Kelowna Hotel
Kelowna Best Western
Kelowna Best Western PLUS
BEST WESTERN PLUS Kelowna Hotel & Suites Okanagan Valley
Best Western Plus Kelowna Hotel And Suites
Best Western Plus Kelowna Hotel Kelowna
Best Western Plus Kelowna Hotel Suites
Plus Kelowna & Suites Kelowna
Best Western Plus Kelowna Hotel & Suites Hotel
Best Western Plus Kelowna Hotel & Suites Kelowna
Best Western Plus Kelowna Hotel & Suites Hotel Kelowna
Frequently asked questions
Does Best Western Plus Kelowna Hotel & Suites have a pool?
Yes, this property has an indoor pool. Pool access is from 8:00 AM–10:00 PM.
How much does it cost to stay at Best Western Plus Kelowna Hotel & Suites?
As of Jun 2, 2023, prices found for a 1-night stay for 2 adults at Best Western Plus Kelowna Hotel & Suites on Jun 19, 2023 start from CA $175.2, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Best Western Plus Kelowna Hotel & Suites pet-friendly?
Yes, this hotel allows pets (limit 2 per room). There's a fee of CAD 25 per pet, per day. Service animals are exempt from fees.
How much is parking at Best Western Plus Kelowna Hotel & Suites?
Self parking and extended parking are free at this property.
What time is check-in at Best Western Plus Kelowna Hotel & Suites?
Check-in is from 4 PM - 1 AM.
What time is check-out at Best Western Plus Kelowna Hotel & Suites?
Check-out is at 11 AM.
Does Best Western Plus Kelowna Hotel & Suites provide a shuttle to the airport?
Yes, there's a free airport shuttle that runs at scheduled times.
Where is Best Western Plus Kelowna Hotel & Suites located?
Located in Dilworth Mountain Estates, this spa hotel is within a 10-minute walk of Columbia Mountains, Orchard Park Shopping Centre, and Mission Creek Regional Park. Orchard Park Mall and Planet Lazer are also within 2 mi (3 km).
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
The hot and cold breakfast options were very nice to have for our group stay, The pool and hot tubs were nice. The central outdoor space was great for the kids to run around while the parents could visit and oversee them.
Plumbing fixtures need updating. Toilet flusher was almost falling off and shower had an awful screaming noise.
Beds were amazing. Slept like a baby, which I normally don’t do.
Breakfast was good, nice to have a hot food selection.
Pool great temperature. But bathrooms/changing room locked. No bathroom in breakfast area.
All in all. 8/10
I emailed to make sure the pool and hot tub were operational. One hot tub was working, pool was great but they drained it for maintenance during our stay. They are renovating and seemed to solve storage issues by adding furniture to rooms. We had 2 arm chairs and a large cabinet placed during our stay. Cabinet made tv viewing a problem and all 3 made the room cluttered. Was supposed to be an accessible room but I don’t know how someone with a wheelchair would have got around, I don’t think the gap between the dresser and wall would easily let a wheelchair through. Towel warmer didn’t work, water pressure low, had to call if we wanted the room serviced. We asked for service after 11am one day and left on the Do Not Disturb light but came back to find them cleaning the room around 930. The time was fine but they should not have entered the room with the DND light on. Breakfast was decent but repetitive. Staff at front desk very helpful. Shuttle ran at 4am for us to catch an early flight. Overall stay was ok, nothing that would stop me from coming back but nothing in particular to make me go back.
As a solo traveler, I really appreciated the safety features of the hotel. The elevator safety floor number safety to the locked door and back gate. I felt very safe staying at this hotel. Very comfortable rooms. Loved the breakfasts. Also the pub across the parking lot was just Awesome!