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Best Western Plus Kelowna Hotel & Suites

Photo gallery for Best Western Plus Kelowna Hotel & Suites

Exterior
Indoor pool, open 8:00 AM to 10:00 PM, sun loungers
Indoor pool, open 8:00 AM to 10:00 PM, sun loungers
Standard Room, 1 King Bed with Sofa bed, Balcony, Courtyard View (with Sofabed) | Premium bedding, desk, laptop workspace, blackout drapes
Executive Room, 1 King Bed, Non Smoking, Balcony | Premium bedding, desk, laptop workspace, blackout drapes

Overview of Best Western Plus Kelowna Hotel & Suites

Best Western Plus Kelowna Hotel & Suites

2.5 star property

4.2/5 Very good

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Pet-friendly
  • Free airport shuttle
  • Air conditioning
Map
2402 Highway 97 N, Kelowna, BC, V1X4J1

Explore the area

  • Popular LocationOrchard Park Mall11 min walk
  • Popular LocationOkanagan College9 min drive
  • AirportKelowna, BC (YLW-Kelowna Intl.)10 min drive
  • Popular LocationKnox Mountain Park10 min drive

Room options

About this area

Kelowna

Best Western Plus Kelowna Hotel & Suites is located in Dilworth Mountain Estates, a neighborhood in Kelowna with good shopping. Kelowna Centennial Museum and Okanagan Military Museum are cultural highlights, and some of the area's attractions include Planet Lazer and Scandia Golf & Games. Looking to enjoy an event or a game while in town? See what's happening at Prospera Place or Royal LePage Place.

What's nearby

  • Orchard Park Mall - 11 min walk
  • Kasugai Gardens - 6 min drive
  • Okanagan College - 9 min drive
  • Kelowna General Hospital - 9 min drive
  • Knox Mountain Park - 10 min drive

Getting around

  • Kelowna Intl. Airport (YLW) - 10 min drive

Restaurants

  • Montana's - 4 min walk
  • Boston Pizza - 4 min walk
  • Cactus Club Cafe - 4 min walk
  • The Keg - 7 min walk
  • White Spot - 8 min walk

About this property

Best Western Plus Kelowna Hotel & Suites

Eco-friendly hotel located in Dilworth Mountain Estates
Consider a stay at Best Western Plus Kelowna Hotel & Suites and take advantage of a free roundtrip airport shuttle, a terrace, and a garden. Indulge in a massage at The wellness spa, the onsite spa. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a fireplace in the lobby.
Other perks at this hotel include:
  • An indoor pool with sun loungers
  • Free self parking and extended parking
  • An electric car charging station, express check-out, and free newspapers
  • Wedding services, barbecue grills, and ATM/banking services
  • Guest reviews speak highly of the location
Room features
All 176 rooms feature comforts such as premium bedding and laptop-friendly workspaces, as well as thoughtful touches like free WiFi and desk chairs. Guests reviews give good marks for the spacious rooms at the property.
More conveniences in all rooms include:
  • Bathrooms with designer toiletries and shower/tub combinations
  • 40-inch HDTVs with premium channels
  • Furnished balconies or patios, wardrobes/closets, and free infant beds

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows standard cleaning and disinfection practices of We Care Clean (Best Western)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free extended parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available
  • Free 24-hour roundtrip airport shuttle
  • Airport shuttle at scheduled times

Food and drink

  • 1 bar

Restaurants on site

  • 97 Street Pub

Things to do

  • 2 spa tubs
  • Fitness center
  • Full-service spa
  • Indoor pool

Family friendly

  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities

Conveniences

  • ATM/banking services
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Dry cleaning service
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference center (5910 square feet of space)
  • Meeting rooms - 10

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area
  • Pool sun loungers
  • Terrace

Spa

  • 2 treatment rooms
  • Massage - deep-tissue
  • Massage/treatment rooms
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • Grab bar near toilet
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)

More

  • Fireplace in lobby
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/tub combination
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 40-inch LCD TV
  • Cable channels
  • Premium channels

Food and drink

  • Coffee/tea maker

Outdoor space

  • Furnished balcony or patio

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone

Similar properties

See similar properties

Policies

Check-in

Check-in from 4 PM - 1 AM
Express check-in available
Minimum check-in age - 19

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 25 per pet, per day
Service animals are welcome, and are exempt from fees
2 per room
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 20.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: CAD 25 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Pool access available from 8:00 AM to 10:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

Best Western Hotel Kelowna
Best Western Kelowna
Best Western Kelowna PLUS
Best Western PLUS Kelowna
Best Western PLUS Kelowna Hotel
Kelowna Best Western
Kelowna Best Western PLUS
BEST WESTERN PLUS Kelowna Hotel & Suites Okanagan Valley
Best Western Plus Kelowna Hotel And Suites
Best Western Plus Kelowna Hotel Kelowna
Best Western Plus Kelowna Hotel Suites
Plus Kelowna & Suites Kelowna
Best Western Plus Kelowna Hotel & Suites Hotel
Best Western Plus Kelowna Hotel & Suites Kelowna
Best Western Plus Kelowna Hotel & Suites Hotel Kelowna

Frequently asked questions

Does Best Western Plus Kelowna Hotel & Suites have a pool?

Yes, this property has an indoor pool. Pool access is from 8:00 AM–10:00 PM.

How much does it cost to stay at Best Western Plus Kelowna Hotel & Suites?

As of Dec 6, 2022, prices found for a 1-night stay for 2 adults at Best Western Plus Kelowna Hotel & Suites on Dec 20, 2022 start from CA $135.15, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Best Western Plus Kelowna Hotel & Suites pet-friendly?

Yes, this hotel allows pets (limit 2 per room). There's a fee of CAD 25 per pet, per day. Service animals are exempt from fees.

How much is parking at Best Western Plus Kelowna Hotel & Suites?

Self parking and extended parking are free at this property.

What time is check-in at Best Western Plus Kelowna Hotel & Suites?

Check-in is from 4 PM - 1 AM.

What time is check-out at Best Western Plus Kelowna Hotel & Suites?

Check-out is at 11 AM.

Does Best Western Plus Kelowna Hotel & Suites provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs at scheduled times.

Where is Best Western Plus Kelowna Hotel & Suites located?

Located in Dilworth Mountain Estates, this spa hotel is within a 10-minute walk of Columbia Mountains, Orchard Park Shopping Centre, and Mission Creek Regional Park. Orchard Park Mall and Planet Lazer are also within 2 mi (3 km).

Overall score and ratings

4.2

Very good

Rating 5 - Excellent. 442 out of 999 reviews" "
" "5 - Excellent 44%
Rating 4 - Good. 388 out of 999 reviews" "
" "4 - Good 39%
Rating 3 - Okay. 93 out of 999 reviews" "
" "3 - Okay 9%
Rating 2 - Poor. 44 out of 999 reviews" "
" "2 - Poor 4%
Rating 1 - Terrible. 32 out of 999 reviews" "
" "1 - Terrible 3%

4.4/5

Cleanliness

4.2/5

Staff & service

4.0/5

Amenities

4.2/5

Property conditions & facilities

4.0/5

Eco-friendliness

4/5 Good

Barbara
Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
We like Best Western as you know what you are getting...good beds and nice towels.

5/5 Excellent

Breanna
Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very kind and lovely breakfast
Stayed 2 nights in Nov 2022

2/5 Poor

Mikayla
Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Front desk was wonderful and polite both at night and during the day. Breakfast staff (one lady only) was very disrespectful and rude to us. Breakfast food was cold.
Stayed 1 night in Nov 2022

5/5 Excellent

Marc
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love that it is pet friendly
Stayed 2 nights in Oct 2022

4/5 Good

Barbara
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! Breakfast was amazing! The only downside was the fire alarm went off in the middle of the night and we had to evacuate, and a reduced rate on our bill would have been nice, but we understand those things happen!
Stayed 2 nights in Oct 2022

5/5 Excellent

Cindy
Travelled with partner
Liked: Staff & service, property conditions & facilities
Lovely hotel
Stayed 1 night in Oct 2022

4/5 Good

Alan
Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's an excellent place to stay. One minor complaint - the bathrooms don't have fans.
Stayed 2 nights in Oct 2022

2/5 Poor

Jasmine
Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Very old place. Bathroom had a brown stain on the walls. None of the tissues were refilled. The person who checked us in never even gave us our room number and when we got upstairs we realized. The place is very old and not in a nice area at all. Breakfast was the only decent part. I would spend the extra money next time and go stay at the Marriott Delta Hotel. (
Stayed 2 nights in Sep 2022

5/5 Excellent

Eivind
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Affortsble, quiet and private
Stayed 3 nights in Sep 2022

5/5 Excellent

Luisito
Travelled with partner