Title: Kefalonia Bay Palace - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Kefalonia Bay Palace Travelers sip refreshing cocktails by the pool or spend quality time with family in the garden at this beachfront retreat on Kefalonia ![2 outdoor pools, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/4000000/3920000/3913200/3913191/2553f253.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Villa, 1 Bedroom, Private Pool, Sea View | Balcony view](https://images.trvl-media.com/lodging/4000000/3920000/3913200/3913191/36ad0b66.jpg?impolicy=resizecrop&rw=297&ra=fit) ![2 bars/lounges, poolside bar](https://images.trvl-media.com/lodging/4000000/3920000/3913200/3913191/efc0991d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Deluxe Double Room, Sea View](https://images.trvl-media.com/lodging/4000000/3920000/3913200/3913191/3ad89d2e.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Beach nearby](https://images.trvl-media.com/lodging/4000000/3920000/3913200/3913191/3821af63.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Kefalonia Bay Palace offers an upscale seaside experience for families. Enjoy a delicious breakfast buffet, relax at two outdoor pools, or visit the poolside bar. Free in-room WiFi, concierge services, and luggage storage all earn positive reviews from guests. 8.2 Very good ## Popular amenities - Bar - Breakfast included - Pet-friendly - 24/7 front desk - Housekeeping - Pool ## Room options ### Check availability for these dates Tonight [Oct. 28 - Oct. 29](https://www.expedia.ca/Hotel-Search?startDate=2025-10-28&endDate=2025-10-29&selected=3913191&PinnedHotelID=3913191&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-28&endDate=2025-10-29&selected=3913191&PinnedHotelID=3913191&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct. 29 - Oct. 30](https://www.expedia.ca/Hotel-Search?startDate=2025-10-29&endDate=2025-10-30&selected=3913191&PinnedHotelID=3913191&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-29&endDate=2025-10-30&selected=3913191&PinnedHotelID=3913191&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 31 - Nov. 2](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=3913191&PinnedHotelID=3913191&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=3913191&PinnedHotelID=3913191&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 7 - Nov. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=3913191&PinnedHotelID=3913191&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=3913191&PinnedHotelID=3913191&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 5 of 5 rooms ![Standard Double Room](https://images.trvl-media.com/lodging/4000000/3920000/3913200/3913191/70aa0136.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room 9.0 Wonderful 2 reviews ### Highlights Furnished balcony Soundproofed Individually furnished Individually decorated Air conditioning Free cribs/infant beds Refrigerator HDTV - 248 sq ft - Sea view - Sleeps 3 - 1 Double Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed ![Deluxe Double Room, Sea View](https://images.trvl-media.com/lodging/4000000/3920000/3913200/3913191/8f9eff4a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Room, Sea View 7.6 Good 4 reviews ### Highlights Furnished balcony Soundproofed Individually furnished Individually decorated Air conditioning Refrigerator HDTV Premium bedding - 280 sq ft - Sea view - Sleeps 2 - 1 Queen Bed ![2 bedrooms, premium bedding, in-room safe, individually decorated](https://images.trvl-media.com/lodging/4000000/3920000/3913200/3913191/d47ff272.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Villa, 1 Bedroom, Private Pool, Sea View 8.0 Very good 1 review ### Highlights Furnished balcony Soundproofed Individually furnished Individually decorated Private pool Air conditioning Free cribs/infant beds Refrigerator - 323 sq ft - 1 bedroom - Sea view - Sleeps 3 - 1 Queen Bed and 1 Twin Sofa Bed ![Villa, 2 Bedrooms, Private Pool, Sea View](https://images.trvl-media.com/lodging/4000000/3920000/3913200/3913191/efcb2c32.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Villa, 2 Bedrooms, Private Pool, Sea View ### Highlights Furnished balcony Soundproofed Individually furnished Individually decorated Private pool Air conditioning Free cribs/infant beds Refrigerator - 538 sq ft - 2 bedrooms - Sea view - Sleeps 5 - 2 Queen Beds and 1 Double Sofa Bed OR 2 Double Beds and 1 Twin Sofa Bed ![Family Suite, Sea View](https://images.trvl-media.com/lodging/4000000/3920000/3913200/3913191/e34d653d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Suite, Sea View 8.0 Very good 2 reviews ### Highlights Furnished balcony Soundproofed Individually furnished Individually decorated Air conditioning Free cribs/infant beds Refrigerator HDTV - 280 sq ft - 1 bedroom - Sea view - Sleeps 3 - 1 Double Bed and 1 Double Sofa Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FKefalonia-Hotels-Kefalonia-Bay-Palace.h3913191.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FKefalonia-Hotels-Kefalonia-Bay-Palace.h3913191.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C38.30492%2C20.60354&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=6XGmzFkVLhVrCdgBdcuL7TRM3ig=) Agia Efimia, Kefalonia, Kefalonia Island, 28081 #### What's nearby - Elies Beach - 3 min walk - 0.3 km - Melissani Cave Lake - 10 min drive - 8.3 km - Myrtos Beach - 13 min drive - 10.5 km - Acropolis of Sami - 20 min drive - 15.4 km - Port of Argostoli - 42 min drive - 37.5 km #### Getting around - Argostolion (EFL-Kefalonia Island Intl.) - 58 min drive #### Restaurants - ‪Familia - ‬10 min drive - ‪Art Katerina - ‬11 min drive - ‪Fiore D'Amore - ‬7 min walk - ‪karnagio - ‬10 min drive - ‪Soulatso - ‬11 min drive ## About this property ### Kefalonia Bay Palace Upscale family-friendly hotel by the sea You can look forward to a free breakfast buffet, a poolside bar, and a garden at Kefalonia Bay Palace. Stay connected with free in-room WiFi, and guests can find other amenities such as 2 bars and a restaurant. You'll also enjoy the following perks during your stay: - 2 outdoor pools and a children's pool, along with sun loungers and pool umbrellas - Free self parking - Bicycle parking, luggage storage, and concierge services - An elevator, tour/ticket assistance, and a 24-hour front desk Room features All guestrooms are individually furnished, and boast comforts such as premium bedding and furnished balconies, in addition to thoughtful touches like laptop-compatible safes and air conditioning. Other amenities include: - Tubs or showers, free toiletries, and hair dryers - 24-inch HDTVs with satellite channels - Refrigerators, coffee/tea makers, and daily housekeeping ## Similar properties ![Cleanliness standards](https://images.trvl-media.com/lodging/39000000/38240000/38238200/38238152/692bc885.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Meliti Waterfront Suites Kefalonia - Pool - Parking included - Free WiFi - Air conditioning 9.6 Exceptional 41 reviews CA $214 CA $247 total includes taxes & fees Oct 30 - Oct 31 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-30&endDate=2025-10-31&selected=38238152&PinnedHotelID=38238152&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby sitting area](https://images.trvl-media.com/lodging/2000000/1210000/1206300/1206241/b3655418.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Kefalonia Grand Hotel Kefalonia - Breakfast included - Free WiFi - Restaurant - Air conditioning 9.2 Wonderful 264 reviews CA $142 CA $177 total includes taxes & fees Oct 31 - 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On private beach - Pool - Breakfast included - Spa 9.2 Wonderful 112 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-11&endDate=2025-11-12&selected=15264461&PinnedHotelID=15264461&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/5000000/4730000/4724300/4724217/c6a73c73.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Panorama Fanari Studios & Apartments Kefalonia - Pool - Parking included - Free WiFi - Air conditioning 9.2 Wonderful 55 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-11&endDate=2025-11-12&selected=4724217&PinnedHotelID=4724217&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor spa tub](https://images.trvl-media.com/lodging/13000000/12520000/12514300/12514227/3731053e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Mouikis Hotel Kefalonia Kefalonia - Hot tub - Spa - Pet-friendly - Free WiFi 9.2 Wonderful 199 reviews CA $102 CA $119 total includes taxes & fees Nov 5 - Nov 6 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-05&endDate=2025-11-06&selected=12514227&PinnedHotelID=12514227&HadPinnedHotel=true®ionId=-1&adults=2) ![Deluxe Loft Suite](https://images.trvl-media.com/lodging/21000000/20060000/20058900/20058858/68ac9681.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Alley Hotel Kefalonia - Breakfast included - Spa - Free WiFi - Air conditioning 9.2 Wonderful 75 reviews CA $112 CA $130 total includes taxes & fees Oct 31 - Nov 1 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-01&selected=20058858&PinnedHotelID=20058858&HadPinnedHotel=true®ionId=-1&adults=2) ![Seasonal outdoor pool, open 9:30 AM to 9:30 PM, pool umbrellas](https://images.trvl-media.com/lodging/5000000/4730000/4724300/4724243/9a8cabf6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Greka Ionian Suites and Villa Kefalonia - Pool - Free WiFi - Air conditioning - Laundry 9.4 Exceptional 47 reviews CA $94 CA $110 total includes taxes & fees Oct 29 - Oct 30 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-29&endDate=2025-10-30&selected=4724243&PinnedHotelID=4724243&HadPinnedHotel=true®ionId=-1&adults=2) ![Breakfast, lunch and dinner served](https://images.trvl-media.com/lodging/5000000/4260000/4259400/4259334/7e38cbd5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Princess Hotel Kefalonia - Pool - Breakfast included - Parking included - Free WiFi 8.0 Very good 88 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-11&endDate=2025-11-12&selected=4259334&PinnedHotelID=4259334&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi and wired internet - Available in some public areas: Free WiFi and wired internet ### Parking and transportation - Free self parking on site ### Food and drink - Free buffet breakfast available daily 8:00 AM to 10:30 AM - 2 bars/lounges - A poolside bar - A restaurant - Snack bar/deli ### Things to do - 2 outdoor pools - Children's pool - TV in common areas ### Family friendly - 2 outdoor pools - Children's pool - In-room refrigerator - Snack bar/deli - Soundproofed rooms ### Conveniences - 24-hour front desk - Luggage storage - Safe at front desk ### Guest services - Concierge services - Housekeeping (daily) - Multilingual staff - Tour and ticket assistance ### Outdoors - Garden - On the bay - On the boardwalk/promenade - Pool loungers - Pool umbrellas ### Accessibility - Elevator ### More - Built in 2010 - Humane treatment of captive wild animals - Smoking not allowed - Vegan dining options - Vegetarian dining options ## Room amenities ### Bedroom - Blackout drapes - Premium bedding ### Bathroom - Bathtub or shower - Free toiletries - Hair dryer - Towels provided ### Entertainment - 24-inch LCD TV with satellite channels ### Food and drink - Coffee/tea maker - Refrigerator ### More - Access via exterior corridors - Air conditioning (climate-controlled) - Desk - Individual decor - Individual furnishings - Iron/ironing board on request - Laptop-compatible safe - Phone - Soundproofed rooms ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: midnight Late check-in subject to availability Minimum check-in age: 18 ### Check-out Check-out before 11:00 AM ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets Pets stay free Service animals are welcome, and are exempt from fees Welcoming dogs only 1 total (up to 33 lbs per pet) Restrictions apply; for more information contact the property at the number on the booking confirmation ### Children and extra beds Children are welcome 1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking. - A tax is imposed by the city: From 1 November - 31 March, EUR 3.00 per accommodation, per night - A tax is imposed by the city: From 1 April - 31 October, EUR 10.00 per accommodation, per night We have included all charges provided to us by the property. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room ### We should mention Cash transactions at this property cannot exceed EUR 500, due to national regulations; for further details, please contact the property using information in the booking confirmation The seasonal pool will be open from May to September Only registered guests are allowed in the guestrooms ### Property is also known as Kefalonia Bay Palace Kefalonia Bay Palace Hotel Kefalonia Bay Palace Agia Efimia Kefalonia Bay Palace Hotel Agia Efimia Kefalonia Bay Palace Hotel Kefalonia Bay Palace Kefalonia Kefalonia Bay Palace Hotel Kefalonia ## Frequently asked questions ### Does Kefalonia Bay Palace have a pool? > Yes, this property has 2 outdoor pools and a children's pool. ### Is Kefalonia Bay Palace pet-friendly? > Yes, this property allows dogs (limit 1 total) with a maximum weight of up to 33 lbs per pet. Some restrictions may apply, so please contact the property for more details. ### How much is parking at Kefalonia Bay Palace? > Self parking is free at this property. ### What time is check-in at Kefalonia Bay Palace? > Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours. ### What time is check-out at Kefalonia Bay Palace? > Check-out is at 11:00 AM. ### Where is Kefalonia Bay Palace located? > This family-friendly Kefalonia hotel is located on the boardwalk/promenade, steps from Ionian Sea, Grouta Beach, and Elies Beach. Lithovatis Beach is 0.2 mi (0.3 km) away. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Kefalonia Bay Palace Reviews 8.2 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.4 Cleanliness ### 7.2 Location ### 8.8 Staff & service ### 7.6 Eco-friendliness ### 7.6 Property conditions & facilities 10 - Excellent 45 8 - Good 29 6 - Okay 14 4 - Poor 8 2 - Terrible 4 ### 10/10 Excellent #### Eddie May 19, 2025 Liked: Cleanliness, staff & service, property conditions & facilities #### Great stay Fantastic stay in this lovely hotel. The staff was attentive and friendly.A special mention for excellent service, the manager Spiros and his reception girls Sis and Marie ##### Eddie Stayed 3 nights in May 2025 ### 10/10 Excellent #### Alexander Jun 22, 2025 Liked: Cleanliness, staff & service, amenities Very nice ##### Alexander Stayed 7 nights in Jun 2025 ### 10/10 Excellent #### Dr. Israel May 27, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort We had a great time. The room was basic but has a magnificant balcony overviewing the sea. Very quiet. Breakfast on another balcony. Board walk to the marina. ##### Dr. Israel Stayed 2 nights in May 2025 ### 6/10 Okay #### William John Jun 25, 2025 It looks a little tired now ##### William John Stayed 14 nights in Jun 2025 ### 10/10 Excellent #### Philipp Jun 13, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 🙂 ##### Philipp Stayed 7 nights in Jun 2025 ### 6/10 Okay #### Hugo Jun 1, 2025 Disliked: Property conditions & facilities Stunning setting & incredible views. The hotel is very tired. Tiles coming off in pool, no pictures. Food is very basic. Staff were very kind and friendly but when I checked in, the receptionist got lost trying to show me our room. Felt sorry for staff who are desperate for you to like your tine there. The whole place needs significant amounts invested to upgrade. It could be incredible. ##### Hugo Stayed 1 night in May 2025 ### 10/10 Excellent #### Pamela Sep 5, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Set up on the hill so the views are spectacular. ##### Pamela Stayed 1 night in Sep 2024 ### 6/10 Okay #### ANGELA Aug 1, 2022 Liked: Cleanliness, staff & service, amenities Amaxing views, staff all lovely, close to Paradise Beach ##### ANGELA Stayed 2 nights in Jul 2022 ### 8/10 Good #### Sarah Sep 13, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel is in such a beautiful setting. The views are out of this world. It is built on the hillside, so everywhere is a climb although they have installed some lifts. The service and food is fantastic. ##### Sarah Stayed 7 nights in Sep 2024 ### 10/10 Excellent #### Georgia Oct 21, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Amazing ##### Georgia Stayed 3 nights in Aug 2024 ### 10/10 Excellent #### Roger Alfred Sep 27, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Lovely hotel with great views, staff all very friendly and helpful. Could do with a little maintenance in some areas enjoyed our stay very much ##### Roger Alfred Stayed 7 nights in Sep 2022 ### 8/10 Good #### Shelley May 4, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff went above and beyond when inclement weather occurred and we needed some travel advice. The property is beautiful quiet and our own room was private we arrived before the restaurant opened but enjoyed the large continental breakfast on the balcony each morning. Overall recommended stay in Kefalonia. ##### Shelley Stayed 3 nights in Apr 2023 ### 8/10 Good #### Leslie Sep 5, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice hotel. Difficult room access. Bathrooms definitely needed an upgrade. Very friendly staff. Great views ##### Leslie Stayed 5 nights in Aug 2023 ### 8/10 Good #### Michael John Jul 3, 2023 Liked: Cleanliness, staff & service, property conditions & facilities Staff were great. However, one of the lifts was out of order for the duration of the stay. ##### Michael John Stayed 7 nights in Jun 2023 ### 8/10 Good #### Jane Sep 2, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful location and view. V clean and comfortable. Overall fab, lots of steps though, and parking a slight issue. You need a car to fully explore everything the island has to offer - but don’t let this put you off! ##### Jane Stayed 7 nights in Aug 2023 ### 10/10 Excellent #### Ben Oct 17, 2022 Liked: Cleanliness, staff & service Amazing ##### Ben Stayed 3 nights in Oct 2022 ### 10/10 Excellent #### Mark-Anthony Jul 27, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Superb view and great layout of this hotel property. The carpark has a unique exterior elevator to bring you down to your floor. Breakfast buffet has plenty of selection and is fresh. Thank you for the upgrade ##### Mark-Anthony Stayed 1 night in Jul 2023 ### 8/10 Good #### angie Aug 2, 2024 The only problem was that there were too many steps to walk up. ##### angie Stayed 6 nights in Jul 2024 ### 2/10 Terrible #### Alexander Sep 27, 2024 Disliked: Property conditions & facilities, room comfort #### Great staff and views but poorly maintained Unfortunately the hotel was about to shut for ‘major’ renovations. They are sorely required! Had to move room three times in four nights due to unfixable room faults, including failed front door lock, failed internet (rooms either side OK) and toilet flush knackered. Great views, friendly and helpful staff, but tired fixtures and fittings and probably not such great value at present. ##### Alexander Stayed 4 nights in Sep 2024 ### 6/10 Okay #### Fred Sep 4, 2023 Liked: Staff & service Disliked: Property conditions & facilities This was probably a great hotel before electricity. It has all the makings to be great BUT someone has to put the money back into it. Elevators out of service and walking up 90 steps with bags is no way to vacation. The views once you get to your room are out of this world. Spend the money and make it nice again. ##### Fred Stayed 1 night in Aug 2023 ### 6/10 Okay #### Michaela Jun 14, 2025 Disliked: Property conditions & facilities, room comfort Room We stayed in the family room, which was spacious and had a fantastic view. The old-fashioned furniture and bathroom didn't bother us, but the bathroom flooded every time we showered, even with the curtain closed. The water wouldn't drain, leaving the floor slippery all day, and no squeegee was provided. The bed was tatty, and the mattress was old and hard. Thankfully, I brought a self-inflating mat for some comfort. The aircon was old and barely worked. Despite closing the windows as instructed, the staff dismissed our complaints, leading to hot, uncomfortable nights. There were lots of steps, but we enjoyed the exercise after all the eating and drinking. Food and Drink Breakfast was disappointing and not up to 4-star standards. We often had to fetch our own cutlery, salt, pepper, and bowls. The food was the same every day and of mediocre quality. The only highlights were the yoghurt, cheese, juices, and coffee. The fried eggs were cold, and the scrambled eggs were rubbery. Fresh fruit options were limited to apples and a bit of fruit salad. Some young waitresses seemed to be in training and were unsure of what to do. While we enjoyed the swifts and swallows flying overhead, the hotel made no effort to clean their droppings from the banisters near the dining tables. The food was disappointing, so we were glad we didn't book half board. The bar inside was empty, with no music or atmosphere, which was a shame given the inviting terrace views. Pool The pool area was large w ##### Michaela Stayed 7 nights in Jun 2025 ### 4/10 Poor #### Justin Jul 29, 2023 Liked: Staff & service Disliked: Amenities, property conditions & facilities The hotel location was good, with a stunning view and lots of restaurants nearby and a charming little town. The swimming pools were great, clean and fun. Unfortunately the hotel itself is tired, lots of little bits of maintenance, painting, fixing required. The rooms were surface clean, but not detailed. The breakfast buffet was standard and fine, however the evening food was barely edible (we opted to eat elsewhere even though we had paid for it to be included). The day-to-day staff were very nice and kind, they looked over-worked but always extremely nice to us. Any requests we made, like about bringing a roll-away bed, fixing the wifi, and bringing baby-food, were done immediately. Overall we were a bit disappointed and would not stay here again. ##### Justin Stayed 6 nights in Jun 2023 ### 6/10 Okay #### Verified traveller Sep 14, 2023 Disliked: Cleanliness, property conditions & facilities The guy at the reception is friendly and accommodating but the woman is, she’s more interested in selling boat trips and cruise and hiring a car than helping the customer. The so-called “A la carte “ menu is almost the same every night with few choices and food wasn’t very good. One dinner there was a maggot in the food (dead) that they replaced the food with a different main.If you order a more interesting main like seafood/squid they say that they’re all gone. My advice is don’t go for half board- it’s not worth it. The pool is lovely and big and reception area is nice and clean. The room is a good size but bathroom needs updating- no room to put your toiletry bag. I have an issue with toilet brush holder sitting below the loo roll holder that every time you take tissues off you touch the toilet brush which is very unhygienic. There are days we can smell the sewage especially in the bathroom. The drain of the bath is partly blocked even having a having shower is like flooding in the bath. The bath/ hand towels that they provide are not a 4 star at all( see my photos below). It looks like they cut the towel into two- threads are loose and hanging and smells bad. I don’t remember having towels in this condition in my own home let alone the hotel especially in a 4\* hotel. The view is beautiful but the steps going up- I counted 150 steps from the bottom to the lift. I feel for the people who have mobility problem. ![](https://a.travel-assets.com/ugc/hotel-reviews/01E3C0AEF315B890028A0A6BFAD2EEFD197701F91694695970675.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/E4CD814C53984E3D4615C71B8EE86832231BDABA1694695968094.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/D467054F9B5CB0E92A0AFFB99F20968D2393573A1694695970411.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Verified traveller Stayed 5 nights in Aug 2023 ### 10/10 Excellent #### robert Sep 2, 2025 Liked: Cleanliness, staff & service, property conditions & facilities ##### robert Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### Erik Jun 26, 2025 ##### Erik Stayed 2 nights in Jun 2025 ## Expedia's Latest Trends ### Hotels > [Dorsett Wanchai Hong Kong](https://www.expedia.ca/Hong-Kong-Hotels-Dorsett-Wanchai-Hong-Kong.h1090925.Hotel-Information) > > [Hotel Riu Palace Bavaro - All Inclusive](https://www.expedia.ca/Punta-Cana-Hotels-Riu-Palace-Bavaro-All-Inclusive.h4500512.Hotel-Information) > > [Crest Resort & Pool Villas](https://www.expedia.ca/Phuket-Hotels-Crest-Resort-Pool-Villas.h14645851.Hotel-Information) > > [Hotels in Bora Bora](https://www.expedia.ca/Bora-Bora-Hotels.d602861.Travel-Guide-Hotels) > > [Hotels in Las Vegas](https://www.expedia.ca/Las-Vegas-Hotels.d178276.Travel-Guide-Hotels) > > [Catalonia Royal La Romana - All Inclusive - Adults Only](https://www.expedia.ca/Punta-Cana-Hotels-Catalonia-Royal-La-Romana-All-Inclusive-Adults-Only.h17760286.Hotel-Information) > > [Island West Resort](https://www.expedia.ca/Tofino-Hotels-Island-West-Resort.h6329724.Hotel-Information) > > [The Homeport Motel](https://www.expedia.ca/Lunenburg-Hotels-The-Homeport-Motel.h10568662.Hotel-Information) > > [Dreams Corfu Resort & Spa - All Inclusive](https://www.expedia.ca/Corfu-Hotels-Corcyra-Beach.h520970.Hotel-Information) > > [Aqualand Resort](https://www.expedia.ca/Corfu-Hotels-Aqualand-Resort.h1157475.Hotel-Information) > > [Excelsior by Geisel](https://www.expedia.ca/Munich-Hotels-Excelsior-By-Geisel.h7955.Hotel-Information) > > [Ikos Dassia - All Inclusive](https://www.expedia.ca/Corfu-Hotels-Ikos-Dassia-All-Inclusive.h19312342.Hotel-Information) > > [Cheap Hotels in Waterton Park](https://www.expedia.ca/Waterton-Park-Hotels-Cheap-Hotels.0-0-d181753-tCheapHotels.Travel-Guide-Filter-Hotels) > > [Pestana CR7 Funchal](https://www.expedia.ca/Funchal-Hotels-Pestana-CR7-Funchal.h15737408.Hotel-Information) > > [Hotels in Barrington](https://www.expedia.ca/Barrington-Hotels.d6353685.Travel-Guide-Hotels) > > [Hotels in Ignace](https://www.expedia.ca/Ignace-Hotels.d10686.Travel-Guide-Hotels) ### Flights > [Air Canada Vancouver (YVR) to Bangkok (BKK) flights](https://www.expedia.ca/lp/flight-routes/air-canada-from-vancouver-intl-to-suvarnabhumi-intl/ac/yvr/bkk) > > [Flights from Abbotsford (YXX) to Edmonton (YEG)](https://www.expedia.ca/lp/flights/yxx/yeg/abbotsford-to-edmonton) > > [Flights from Edmonton (YEG) to Qingdao (TAO)](https://www.expedia.ca/lp/flights/yeg/tao/edmonton-to-qingdao) > > [Flights from Toronto (YYZ) to Lisbon District (LIS)](https://www.expedia.ca/lp/flights/yyz/lis/toronto-to-lisbon) > > [Flights from Houston (HOU) to Dallas (DFW)](https://www.expedia.ca/lp/flights/hou/dfw/houston-to-dallas) > > [Flights from Montreal (YUL) to Punta Cana (PUJ)](https://www.expedia.ca/lp/flights/yul/puj/montreal-to-punta-cana) > > [Flights from Gatwick (LGW) to Montreal (YUL)](https://www.expedia.ca/lp/flights/lgw/yul/london-to-montreal) > > [Flights from Calgary (YYC) to Honolulu (HNL)](https://www.expedia.ca/lp/flights/yyc/hnl/calgary-to-honolulu) > > [Flights from Toronto (YYZ) to Montreal (YUL)](https://www.expedia.ca/lp/flights/yyz/yul/toronto-to-montreal) ### Cars > [Minivan Car Rentals in Surrey](https://www.expedia.ca/Minivan-Car-Rentals-In-Surrey.d9759-tMinivan.Car-Rental-Guide-Class) > > [Car rentals near Swartz Bay Ferry Terminal](https://www.expedia.ca/Car-Rentals-In-Swartz-Bay-Ferry-Terminal.d6253395.Car-Rental-Guide) ### Activities > [Things to do in Comox Valley Regional District](https://www.expedia.ca/Things-To-Do-In-Comox-Valley-Regional-District.d553248635921429120.Travel-Guide-Activities) ### Packages > [Parc Safari](https://www.expedia.ca/Parc-Safari-St-Bernard-de-Lacolle.d553248621532865610.Vacation-Attraction)