Dear Terrilisa,Greetings from Hotel Yak & Yeti, Kathmandu!Thank you for taking the time to share your positive feedback about your stay with us. We are thrilled to hear that you were provided the excellent service from the team and that our staff made you feel welcomed and well taken care of. We are delighted that the recommendations, advice & attention provided by Anamika was exceptional and appreciate your kind words regarding her personalized service. We will surely pass your regards to Anamika & the Team.We are glad that you had an excellent experience with us and we look forward to welcoming you back soon.Many Thanks.Best Regards,Hotel Yak & Yeti

Dear Jeannette,Greetings from Hotel Yak & Yeti, Kathmandu!Thank you very much for sharing your valuable feedback regarding your stay. We are very happy to learn about your stay being comfortable and your appreciation of the design & aesthetics of the hotel.We have very well noted your feedback regarding the 'Green' policies. We also encourage our guests to adopt the environment friendly atmosphere at the hotel which help in plastic management and to follow the reuse & recycle process.We will be extremely delighted to welcome you back at Hotel Yak & Yeti in near future and assure you that we will certainly implement more measures for being an example of environment friendly/ Sustainable hotel in Nepal.Many Thanks.

Dear Mr Ashok Mani, Thank you for your wonderful feedback. We are glad to know that you enjoyed our hospitality service and we are able to exceed your expectations. Thank you for choosing for choosing Hotel Yak & Yeti and hope to see you again. Regards,

Dear Valued Guest, Thank you very much for rating us 10/10 after your stay with us. We are extremely happy and proud you found our products and services up to you expectations. We look forward to welcoming you back again soon.

Dear Valued Guest, Warm Greetings from Hotel Yak & Yeti! We thank you for taking the time to provide us with your valuable feedback. We regret you did not experience the best of our hospitality. In order to address your concerns and improve on our offerings, please do let us know what and where we can improve on. Allow us another opportunity to serve you and make your next visit a memorable one. We look forward to welcoming you back again. Best Regards, Hotel Yak & Yeti Team

Dear Alexis, Welcome back at the Yak & Yeti. It is a great pleasure to be your host over the next few days. I would like to thank you for your wonderful feedback. It is a great pleasure for all of us at the Yak & Yeti to receive such motivational comments. We are happy you are enjoying your stay. Best regards Monika

Dear Valued Guest, We thank you for sharing your feedback about your past two stays with us. While we are glad you had somewhat better experience on the second visit, we regret to know we were unable to meet your expectations for the first stay. Since we could not find your contact details in this review, we kindly request you to send us your contact details we can understand the food related issue better and offer you our insight on it. We thank you again for taking the time to provide these valuable feedback and we hope you will give us another chance to serve in the coming days. Sincerely, Hotel Yak and Yeti Team

Dear Valued Guest, Warm Greetings from Hotel Yak and Yeti ! Thank you for choosing our hotel, and taking the time to write a review. We are so glad to hear that you enjoyed your accommodations and our hospitality service. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. It is the feedback like this that we learn from and use to improve. We look forward to welcoming you back to our hotel in the future. With Regards, Nischaya Lacoul E-Commerce Executive

Dear Valued Guest, Warm Greetings from Hotel Yak and Yeti ! Thank you for choosing our hotel, and taking the time to write a review. We are so glad to hear that you enjoyed your accommodations and our hospitality service. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. It is the feedback like this that we learn from and use to improve. We look forward to welcoming you back to our hotel in the future. With Regards,

Dear Valued Guest, Warm Greetings from Hotel Yak and Yeti ! Thank you for choosing our hotel, and for taking the time to write a review. We are so glad to hear that you enjoyed your accommodations and our hospitality service. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. It is the feedback like this that we learn from and use to improve. We look forward to welcoming you back to our hotel in the future. With Regards,

Dear Valued Guest, First, I want to thank you for your feedback. While I wish, you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it’s apparent in this case, we fell short. For the inconvenience, it caused, I apologize on my hotel’s behalf. It would be a delight to have you stay with us again and see to it that you enjoy the experience that so many of our guests have grown so fond of. With Regards,

Dear Valued Guest, Warm Greetings from Hotel Yak and Yeti ! Thank you for choosing our hotel, and for taking the time to write a review. We are so glad to hear that you enjoyed your accommodations and our hospitality service. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. It is the feedback like this that we learn from and use to improve. We look forward to welcoming you back to our hotel in the future. With Regards,

Dear Valued Guest, Warm Greetings from Hotel Yak and Yeti ! Thank you for choosing our hotel, and for taking the time to write a review. We are so glad to hear that you enjoyed your accommodations and our hospitality service. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. It is the feedback like this that we learn from and use to improve. We look forward to welcoming you back to our hotel in the future. With Regards,

Dear Valued Guest, Warm Greetings from Hotel Yak and Yeti ! Thank you for choosing our hotel, and for taking the time to write a review. We are so glad to hear that you enjoyed your accommodations and our hospitality service. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. It is the feedback like this that we learn from and use to improve. We look forward to welcoming you back to our hotel in the future. With Regards,

Dear Valued Guest, Warm Greetings from Hotel Yak and Yeti ! Thank you for choosing our hotel, and for taking the time to write a review. We are so glad to hear that you enjoyed your accommodations and our hospitality service. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. It is the feedback like this that we learn from and use to improve. We look forward to welcoming you back to our hotel in the future. With Regards,

Dear Valued Guest, Warm Greetings from Hotel Yak and Yeti ! Thank you for choosing our hotel, and for taking the time to write a review. We are so glad to hear that you enjoyed your accommodations and our hospitality service. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. It is the feedback like this that we learn from and use to improve. We look forward to welcoming you back to our hotel in the future. With Regards,

Dear Valued Guest, First, I want to thank you for your feedback. While I wish, you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it’s apparent in this case, we fell short. For the inconvenience, it caused, I apologize on my hotel’s behalf. It would be a delight to have you stay with us again and see to it that you enjoy the experience that so many of our guests have grown so fond of. Regards,

Dear Valued Guest, Warm Greetings from Hotel Yak and Yeti ! Thank you for choosing our hotel, and for taking the time to write a review. We are so glad to hear that you enjoyed your accommodations and our hospitality service. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. It is the feedback like this that we learn from and use to improve. We look forward to welcoming you back to our hotel in the future. With Regards,

Dear Valued Guest, First, I want to thank you for your feedback. While I wish, you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it’s apparent in this case, we fell short. For the inconvenience, it caused, I apologize on my hotel’s behalf. It would be a delight to have you stay with us again and see to it that you enjoy the experience that so many of our guests have grown so fond of. With Regards,

Dear Valued Guest, Warm Greetings from Hotel Yak and Yeti ! Thank you for choosing our hotel, and for taking the time to write a review. Our hotel aims to provide a truly unique experience. For the inconvenience, it caused, I apologize on my hotel’s behalf. It would be a delight to have you stay with us again and see to it that you enjoy the experience that so many of our guests have grown so fond of. It is the feedback like this that we learn from and use to improve. We look forward to welcoming you back to our hotel in the future.

Dear Valued Guest, First, I want to thank you for your feedback. While I wish, you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it’s apparent in this case, we fell short. For the inconvenience, it caused, I apologize on my hotel’s behalf. It would be a delight to have you stay with us again and see to it that you enjoy the experience that so many of our guests have grown so fond of. With Regards,

Dear Valued Guest, Warm Greetings from Hotel Yak and Yeti ! Thank you for choosing our hotel, and for taking the time to write a review. We are so glad to hear that you enjoyed your accommodations and our hospitality service. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future. Sincerely, Nischaya Lacoul

Dear Valued Guest, Warm Greetings from Hotel Yak and Yeti ! Thank you for choosing our hotel, and for taking the time to write a review. We are so glad to hear that you enjoyed your accommodations and our hospitality service. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future. Sincerely, Nischaya Lacoul

Dear Sir/Ma’am, First, I want to thank you for your feedback. While I wish, you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it’s apparent in this case, we fell short. For the inconvenience, it caused, I apologize on my hotel’s behalf. It would be a delight to have you stay with us again and see to it that you enjoy the experience that so many of our guests have grown so fond of. With Regards, Nischaya Lacoul

Dear Sir, Warm Greetings from Hotel Yak and Yeti ! Thank you for choosing our hotel, and for taking the time to write a review. We are so glad to hear that you enjoyed your accommodations and our hospitality service. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future. Sincerely, Nischaya Lacoul

Dear Mr. Sanjeev, Warm Greetings from Yak & Yeti Hotel Kathmandu! We appreciate your time taken to give us a star rating in regards to your recent stay. I am glad that we were able to meet your expectation and your overall experience was good. Thank you for your star rating, this recognition definitely motivates us to strive harder for excellence. We hope to have the opportunity to welcome you back in the not too distant future. Warm Regards, Monika Scheiblauer

Dear Mr. Rakesh, Warm Greetings from Yak and Yeti Hotel Kathmandu! Thank you for sharing your feedback post your recent stay with us. We are deeply disappointed to know we fell short in regards to our service during your stay. This is by no means indicative of the level of service that we strive for to our discerning guests. Our main priority is for all our guests to experience an exceptional level of service and I can assure you that we have personally spoken within our team regarding your comments and we will definitely take them into consideration. Please accept my sincerest apologies for not being able to exceed your expectations on this occasion and your experience was, unfortunately, not reflective of our own high standards. Furthermore, we do acknowledge the hotel is in need of renovation and as I write to you we are in the discussion process to review how we can move ahead with plans to renovate. Once again please do allow me to apologize for the service challenges faced and it will be our endeavor to ensure we take your feedback as positive inputs for us to work on improving our services and offerings. We hope you will give us another opportunity in the future to demonstrate the service standards you have come to expect from Yak and Yeti. Warm Regards, Monika Scheiblauer

Dear Valued Guest, Warm Greetings from Yak and Yeti Hotel Kathmandu! Thank you for your star rating to our hotel. As we received only three star rating, we believe you were not satisfied with our services and facilities. We appreciate if you would provide us further feedback regarding your disappointments or inconvenience. This would really help us improve our guest experience. Allow us another opportunity to serve you better and make your stay a memorable one. Warm Regards, Monika Scheiblauer

Thank you for staying with us. We appreciate your feedback.

Dear Valued Guest, Warm Greetings from Yak and Yeti Hotel Kathmandu! We appreciate your time taken to write us the feedback in regards to your recent stay with us. Thank you for highlighting the central location of our hotel. As we are located at the center of the city which helps all our valued guest to easily accessible in most of the tourist destination. It is wonderful to see you enjoyed the facility and your overall experience was good. It was a pleasure having you with us and we are looking forward to welcoming you back very soon. Warm Regards, Monika Scheiblauer

Dear Valued Guest, Warm Greetings from Yak and Yeti Hotel Kathmandu! Thank you for taking the time to provide us with the review following your stay with us. I am glad that you experienced our associates to be excellent. Your appreciation about the staff is well noted. Your positive comments regarding the staff will be shared with the team here. We have noted your comment about the power cut off and apologize for the same. The concerned team has been briefed and we shall definitely look to ensuring that it does not happen again. Thank you for your comprehensive feedback on your overall experience at our hotel. It was a pleasure having you with us and we are looking forward to welcoming you back very soon. Warm Regards, Monika Scheiblauer

Dear Valued Guest, Warm Greetings from Yak and Yeti Hotel Kathmandu! We appreciate your time taken to write us the feedback in regards to your recent stay with us. Thank you for highlighting the central location of our hotel. As we are located at the center of the city which helps all our valued guest to easily accessible in most of the tourist destination. Thank you for your comprehensive feedback on your overall experience at our hotel. It was a pleasure having you with us and we are looking forward to welcoming you back very soon. Warm Regards, Monika Scheiblauer

Dear Valued Guest, Warm Greetings from Yak and Yeti Hotel Kathmandu! We appreciate your time taken to write us the feedback in regards to your recent stay with us. We would like to take this opportunity and to express our sincere apologies for the inconvenience and the disappointment you had to encounter during your stay with us. Your comments and feedback are truly a concern to us. Being a five-star hotel, it has always been our commitment to meet or where possible exceed guests' expectations and regrettably we have failed to do so in your visit. . Please accept my apologies for not setting up the room amenities as per your requirement. Please rest assured we will raise this comment with our Front Office and Housekeeping department. We have noted your comment about the iron and ironing board and apologize for the same. The concerned team has been briefed and we shall definitely look to ensuring that it does not happen again. I am glad that you experience our associates to be friendly and grateful. Your appreciation about the staff is well noted. We hope to have the opportunity to welcome you back in the not too distant future. Warm Regards, Monika Scheiblauer

Thank you for staying with us. We appreciate your feedback.