Double Room, Sea View

Reviews of B&B Central Palace Heritage

3 out of 5
B&B Central Palace Heritage
Ulica Mihovilova sirina 5, Split

Reviews

8.4

Very good

Rating 10 - Excellent. 59 out of 146 reviews" "
Rating 8 - Good. 62 out of 146 reviews" "
Rating 6 - Okay. 19 out of 146 reviews" "
Rating 4 - Poor. 4 out of 146 reviews" "
Rating 2 - Terrible. 2 out of 146 reviews" "

9.0/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

louise

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location close to everything in Diocletian’s castle and the staff were very helpful
Stayed 1 night in Sep 2023
Response from Ana on Sep 24, 2023
Dear Louise,thank you for lovely review!

4/10 Poor

Samir

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Very basic accommodation and too expensive for such a basic quality The extra charges for sea view is not worth it as it is only small window you can look at The bed specially the mattress uncomfortable and you feel the coils in your back The air conditioning is not working and the room extremely warm I. September
Stayed 1 night in Sep 2023
Response from Marijana on Sep 14, 2023
Hello Mr. Samir,I'm really sorry that we did not meet your expectations and we was not aware that something is wrong with the air condition.I wish your were told me something about that at the check out.Kind regards,

8/10 Good

Manuel, Houston

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
A bit difficult to find the reception, but location was right in the middle of the Riva. Older building, but clean, quiet and had all the amenities for the stay including a small refrigerator & coffee bar in the room.
Response from Marijana on Aug 26, 2023
Hello Manuel,thank you for your review, we appreciate it.Kind regards,

8/10 Good

Ian

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful old style hotel in the centre of the old city. I recommend you contact the hotel and use their taxi service from and to the airport as it’s cheaper than the local taxis and makes it easier to locate the hotel in the maze of streets in the old city grounds
Stayed 1 night in Jul 2023
Response from Ana on Aug 7, 2023
Dear Ian,thank you so much for your kind words, and for your recommendation for our taxi service.

10/10 Excellent

Ali

Stayed 1 night in Aug 2023
Response from Ana on Aug 23, 2023
Thank you Ali!

10/10 Excellent

Mark

Stayed 1 night in Jul 2023
Response from Ana on Aug 1, 2023
Thank you Mark!Hope to see you again :)

10/10 Excellent

Beatrix

Liked: Cleanliness, staff & service, property conditions & facilities
We had a Pleasant stay
Stayed 1 night in Jul 2023
Response from Marijana on Jul 24, 2023
Hi Beatrix,thank you for your review, we appreciate it.Kind regards,

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Split old town
Excellent stay. Highly recommended, location in old town was perfect. Host met us at the taxi stop and helped us into the hotel and upstairs. Stairs are not an issue AC worked fine in the middle of a high heat period. Recommend using the transfer from the airport to hotel.
Stayed 2 nights in Jul 2023
Response from Marijana on Jul 24, 2023
Hi Mark,thank you for the review and recommendation.Kind regards,

10/10 Excellent

Alastair

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
We arrived earlier than expected and the staff was polite and efficient in preparing our room and providing a cool place for our elderly mother to wait with a cool glass of water. We felt secure (compared to our other check-in experience on Brac where a rude and intrusive clerk took photos of our passports with his personal mobile phone) and confident during the check-in process.
Stayed 1 night in Jun 2023
Response from Marijana on Jun 30, 2023
Hi Alastair,thank you for your stay and your confidence.Best regards,

8/10 Good

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
This was a great 1st night spot in Croatia. Right in the Diocletian palace-old-town. NO parking. Both 2nd-floor bedrooms have windows that open right onto beautiful (busy) square. VERY atmospheric. This was a Sunday night. I imagine this is NOT a quiet place on the weekends or in the middle of summer (busy time). We were there in mid- May.
Stayed 1 night in May 2023
Response from Ana on May 30, 2023
Hi Steve,thank you for your lovely review!

10/10 Excellent

Gabrielle

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect experience!
This place was wonderful! The staff were delightfully friendly and helpful, and our room was clean and comfortable. The TV included an HDMI cord so we could watch a movie off my laptop on a bigger screen. The only problem was when my friend used the shower for the first time, the water came out boiling hot and then stayed cold for over an hour, probably because it expended all its hot water in that burst of boiling water. But it was fine after that initial night. Since checkout was at 11 but our bus didn't leave until 2, they let us store our luggage in the office, which was IMMENSELY helpful. If and when I return to Croatia, I intend to stay here again!
Stayed 3 nights in Feb 2023
Response from Marijana on Feb 25, 2023
Hi Gabrielle,thank you for your stay and you excellent review, it was nice to host you.Kind regards,

10/10 Excellent

Lizel Eileen de

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They were very helpful
Stayed 1 night in Nov 2022
Response from Ana on Nov 5, 2022
Thank you :)

10/10 Excellent

Mirjana, Las Vegas

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location- everything you need is with in walking distance. Staff is amazing Room was spacious and very clean Can’t wait to come back !!!
Stayed 2 nights in Jul 2022
Response from Ana on Jul 27, 2022
What a great review! See you again!

10/10 Excellent

Biswa, Bolton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Clean property. Excellent location.
Stayed 5 nights in Jul 2022
Response from Ana on Jul 27, 2022
Dear Biswa, thank you for your lovely review, we are very glad to read you you enjoyed your stay with us. See you some other time.

10/10 Excellent

Per Morten

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very service friendly staff and great hotel
We were met by staff from the hotel in a place where the taxi from the airport could drop us off on the edge of old town. He even helped us carry our bags to the hotel.
Stayed 1 night in Jun 2022
Response from Marijana on Jun 28, 2022
Hi Per Morten, thank you for your stay and your excellent review. Kind regards,

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel right I. The heart of everything in split. Easy walking to anything and the service here is next level. 11/10 stay!
Stayed 5 nights in Apr 2022
Response from Ana on May 4, 2022
Dear Jordan, Thank you so much for all kind words about our property :) We are so happy to read you had a nice time with us! We truly hope you will visit us again :) Regards, Ana

10/10 Excellent

Abby

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lady working the desk when I checked in the 3rd was unbelievably helpful & kind. The room itself is amazing & the bed is like laying on clouds!
Stayed 3 nights in Mar 2022
Response from Ana on Mar 6, 2022
Dear Abby, thank you for your review, it was our pleasure to have you as our guest :)

8/10 Good

Joshua

Stayed 1 night in Aug 2020
Response from Ana on Aug 25, 2020
Thank you for review!

10/10 Excellent

TOD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019
Response from Marijana on Oct 17, 2019
Hi Tod, thank you so much for your stay and for taking a time to review us. All the best,

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very central for waterfront but long walk from taxi drop! Great sea view from room.
Stayed 1 night in Aug 2019
Response from Marijana on Aug 31, 2019
Hello, thank you for your review. A little bit walking is the price staying at the old town centre. Kind regards,

8/10 Good

Verified traveller

Stayed 5 nights in Jun 2019
Response from Marijana on Jun 17, 2019
Hello, thank you for your review. Kind regards,

10/10 Excellent

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous Location
The location is fabulous. Right in the mix of the old town and a few steps to the promenade. The room is located in B&B Kastel, although compact it has everything you need for a comfortable stay. The air conditioning was much appreciated. Make sure you take the first open entrance from the promenade, not the indoor market.
Stayed 3 nights in Jun 2019
Response from Marijana on Jun 10, 2019
Hello Nigel, we appreciate your great review. All the best,

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value.Great location.
Our 40th anniversary trip. Lovely hotel easily accessable on the edge on the old town.
Stayed 2 nights in Jun 2019
Response from Marijana on Jun 9, 2019
Hello Richard, thank you so much for this lovely review. All the best,

8/10 Good

Susan

Liked: Cleanliness, staff & service, room comfort
Fantastic view
Very convenient for seeing central Split. The room was comfortable and the view from our room was amazing. Be aware there are a lot of steps (no lift) and no parking.
Stayed 5 nights in Oct 2018
Response from Marijana on Oct 31, 2018
Hello Susan, thank you for your nice review. Kind regards,

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
The location was exceptional. You can walk to everything. The windows worked well to block outside noise and the room was overall clean. The staff was polite and helpful. Our travel mates rented the apartment and had a sit down shower that resembled a large sink. Beware the unusual shower if you book the apartment. Also we had some tiny ants near our sink in the kitchen. Even with the ants I would rent this place again without hesitation.
Stayed 4 nights in Sep 2018
Response from Marijana on Sep 23, 2018
Hi, thank you for this review, we appreciate it. And we will take care of the tiny ants, we wasn't aware that we have it. Best regards, Marijana

10/10 Excellent

daniel

Great location and view!
This was a fantastic little room (2A) overlooking the Riva promenade. Clean, good air-conditioning. Fantastic location just tucked away behind one of the busiest squares, and around the corner from a happening bar. But the room was very quiet. Have to climb some stairs though! WIFI good.
Stayed 1 night in Aug 2018
Response from Ana on Aug 29, 2018
Thank you Daniel!

8/10 Good

Arturo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great place!
It was great!
Stayed 1 night in Jul 2018
Response from Marijana on Jul 31, 2018
Hello Arturo, thank you! Marijana

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and room
Everything was great. Great location and room. Only negative was that every morning at 6am we were woken up from hanging and scraping above. I believe we were below some sort of room where the breakfast was served and so this caused the only problem
Stayed 4 nights in Jul 2018
Response from Marijana on Jul 29, 2018
Hello Christopher, thank you for your review, we appreciate it. Kind regards, Marijana

10/10 Excellent

Glenn, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent accommodation within Diocletian's Palace
Brilliant room overlooking the RIVA. Very friendly staff, clean and comfortable room.
Stayed 1 night in Jun 2018
Response from Marijana on Jul 29, 2018
Hello Glen, thank you so muck, we couldn't ask for more. All the best, Marijana

6/10 Okay

Carmen, Guatemala

Liked: Cleanliness, staff & service
Great view
The hotel was very hard to find and I didn't have roaming so calling was not an option for me. If you took longer than 15 min in the shower, you would run out of hot water. The view was spectacular. A lot of steps, no elevator. Helps to get luggage at check in but no help at check out.
Stayed 3 nights in Oct 2017
Response from Marijana on Nov 3, 2017
Thank you for your honest review. We will try to explain ahead for all our future guest how to find us, marijana

8/10 Good

Tania, saskatoon, sk

Liked: Cleanliness, staff & service
Could have been better for the price
The hotel emailed me and asked me if I wanted a car sent to the airport for 40€. We took them up on it, not knowing prices of Taxis. I think it would have been cheaper to take a regular taxi but it was sure convenient to have them there waiting. Also, the hotel can not be accessed door to door by the taxi so a staff member met us up the road so we wouldn't get lost. This is a kind service, for sure! The room we had was sea view but it was wayyyy at the top, up 3 flights of stairs. I was impressed by the cleanliness of the room but it was smaller than anticipated. The beds weren't overly comfortable but we got two pillows each, which is rare in Europe, or so we have found. we enjoyed our stay here and found everyone to be helpful and kind. Also, we had to pay cash for the room and the taxi upon checkout. They don't take credit cards, which was explained before arrival.
Stayed 3 nights in Aug 2017

2/10 Terrible

Margaret

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unsolved mysteryLocationCentral Palace Rooms still
We booked Central Palace Rooms for 2 nights. Emailed to tell us we needed to check in at B+B Kastell. I put in that i needed easily accessible as i have dificulty with stairs. Told that this was ut. Palace rooms were full. 3 flights of stairs. Tv that didnt have channels..tea and coffe making facilities but we had to pay for sachets. No milk. Beds were uncomfortable and noisy. Breakfast was not included although we couldve sworn it was included. Same issues on Hvar. The room.we booked for 2 nights was double booked. Booking agency took 50% of the total cost =95eu and we could not get a refund although it was hotel that double booked.. Moral of story is you book with Free cancellation as most places in Croatia want you to pay in CASH.
Stayed 2 nights in Jul 2017

8/10 Good

Christina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2017

10/10 Excellent

Amanda, US

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent boutique hotel
Staff very personable and willing to go out of their way for you. Most comfortable bed I've ever slept in.

8/10 Good

robert, glasgow

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
it was the perfect location
not the easiest to find as it has a back street entrance but the room was very pleasing and very clean. we had a window view on to the square which we enjoyed but if you prefer it quieter instead of the street buzz just close the windows. the sound proofing is very good. the staff are very pleasant and efficient. it is the perfect location for everything including the harbour which is only a few minutes away and you are surrounded by fantastic bars, restaurants and shops.

10/10 Excellent

Robert, Tennessee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
THE best location!
The difficulty in finding the hotel is worth it. It is right in the heart of all the activity. You do need to walk some stairs though so keep that in mind.

8/10 Good

Heather, California

Liked: Cleanliness, staff & service
Disliked: Room comfort
A good stay in Split
Good: convenient location, friendly & helpful staff, large room with tiny kitchen (microwave & electric kettle & fridge), clean. Bad: outside noise is very loud and the mattresses were hard. But that wouldn't stop me from staying there again.

8/10 Good

Richard, Illinois

Liked: Cleanliness, staff & service, room comfort
Diocletian palace hotel
Nice inexpensive room with kitchen. Neighborhood is very noisy at night but soundproofing is very good. Excellent location for seeing Diocletian's palace. Hotel is difficult to find.

10/10 Excellent

Julie A, Saint George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and view
Location was great. Had a room with an ocean view and a view of the promenade. Close to restaurants and shopping and bus/ferry. Only problem was no elevator and our room was on the 5th floor (view was worth it). Breakfast not included.

10/10 Excellent

chris, london

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly helpful staff
The central palace rooms are tucked away and initially hard to find if you come into the palace from the taxi and bus stand. Much easier to find from the promenade which a few seconds walk away. The staff are friendly and helpful and arranged to have us met and taken to the hotel. The room was clean and tidy and spacious. The shower was powerful with constant hot water. Some rooms face onto the square which can get quite noisy, however the double glazing shut out all noise. Cannot fault the place and am planning to go back.

8/10 Good

Mine, Florida, USA

Liked: Cleanliness, property conditions & facilities, room comfort
I stayed here two nights. I have also stayed in the Old Town in Dubrovnik and Kotor, and in both places it was very noisy at night and the view non-existent! In this place, however, it was so quiet and the view was perfect!! In the description of the room said "coffee maker" but there was a teapot, which was better than a coffee maker.  

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointed
Room located I a noisy area although central to everything. Safe wasn't working and they wouldn't take a credit card. A bit dodge for a 3 star. We had to move hotels.

8/10 Good

Chase, USA

Liked: Cleanliness, staff & service
Top notch location, yet very quiet at night
Stayed here twice, same price both times but very different rooms. Both clean and functional though. Second had broken shower head (had to hold the head while showering) but it was much bigger, with a TV and kitchenette. Both had fun views of the main square, yet were totally silent when the windows were shut, even though Split stays up all night. Hosts were helpful and kind. Easy airport taxi service.

6/10 Okay

Verified traveller

Disliked: Staff & service

10/10 Excellent

Pavel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fair value and just what we needed
This hotel is located in B&B Kastel and as others have commented is cash only. It might be easier to just book through B&B Kastel if you want the breakfast. Central Palace Rooms was incredibly accommodating and they gave us a third single bed in our double room because traveling with 3 in Europe is always tough. Everything was clean and there was a fridge in our sea view room with a mini bar but more importantly a place for us to keep some of our own snacks and water. The staff was great and managed to get us each taxis for our early morning and late night flights which was much cheaper than the metered taxi rate. I'd stay here again.

10/10 Excellent

shane, Washington, DC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Hotel in Amazing Location
We got in late at night (11pm) and the women working that evening met us here the cab they had arranged to pick us up dropped us off. she helped us through the beautiful narrow streets of Split to the hotel and helped carry our bags up to our room. The Room was amazing! we asked for a sea view and a baby cot, and we got exactly that. The view was on real, and the location and friendly staff made this a spot I will return back to again.

8/10 Good

TikYan Janic, Hong Kong

Liked: Cleanliness, property conditions & facilities, room comfort
Well located in the city.
The place is a bit difficult to locate in a small corner. and it is not named as Central Palace Rooms but another name.We can't find without the full address.However once you know where it is, it is well located in the city with a nice view, though the small window is exactly stick to the given pictures.

6/10 Okay

Mary

Liked: Cleanliness
Disliked: Room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
pleasant room
Great location overlooking harbour. Clean and comfortable room.